Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020199 | 03/16/2004 | 0200204 | 10007591 | Suspension squeak/squawk - stabilizer bushing. *mj | 07/02/2004 |
| 0200303 | 08/29/2003 | 10003530 | Front end shimmy after striking a bump or pothole. *tt | 10/22/2003 | |
| SUSPENSION - FRONT | |||||
| 021299 | 08/20/1999 | 607616 | This bulletin pertains to front end alignment - adjustable / offset ball joints. *tt | 09/30/1999 | |
| 020899 | 06/25/1999 | 606163 | Experiencing a rattling / knocking noise from front suspension. *tt | 08/11/1999 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 020399 | 04/23/1999 | 604969 | Subject regarding the leaf spring retainer clamp. *tt | 05/21/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/07/2012 | 125000 | 1 | |
| I was driving at 50 mph and the vehicle started shaking violently and i had to slow down and pull over before the shaking would stop. another time i was driving at 50 mph again and hit a small bump and the violent shaking again occurred. again i had to slow down considerably before it stopped shaking. this is known as death wobble and chrysler knows it. they need to be held accountable for using cheap parts on jeeps. *tr | |||
| 05/07/2012 | 125000 | ||
| I was driving at 50 mph and the vehicle started shaking violently and i had to slow down and pull over before the shaking would stop. another time i was driving at 50 mph again and hit a small bump and the violent shaking again occurred. again i had to slow down considerably before it stopped shaking. this is known as death wobble and chrysler knows it. they need to be held accountable for using cheap parts on jeeps. | |||
| 05/24/2012 | 920000 | ||
| Had some shaking but all of a sudden the truck was out of control, i could control the jeep i was veerring into other lanes, could not control the jeep, holding on for life and praying not to die. i did not know what to do. i was crying and people were going around me and i just started to try to shut down on the highway then i got off the highway. i am afaird to drive at this point. i could have died!!!!!!!!!!! | |||
| 08/15/2006 | 100000 | 12 | 07/01/1999 |
| While driving on a highway the posted speed limit, my vehicle started shaking uncontrolably and i had to get off the highway to stop the car so the shaking will stop. i have had a number parts replaced such as the steering stabilizer, and the steering rod. *jb | |||
| 05/28/2001 | 1 | ||
| Consumer lost control of vehicle on wet pavement, vehicle hit a tree and caught on fire, consumer feels the loss was due to a manufacturers defect, claim 13-7350-903. *slc | |||
| 07/01/1999 | |||
| When coming to a gradual stop on wet or dry road conditions vehicle and steering wheel began to shake. dealer was aware of problem, but was unable to remedy problem at this time. please provide further details.*ak | |||
| 08/20/1999 | 08/15/1999 | ||
| Wheels on her vehicle were makiing the truck stray into other lanes ,the tires were replaced by the dealer under warranty. *also, within 30000 miles front brakes rotors had to be replaced. *ak | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 08/15/2006 | 100000 | 12 | 07/01/1999 |
| While driving on a highway the posted speed limit, my vehicle started shaking uncontrolably and i had to get off the highway to stop the car so the shaking will stop. i have had a number parts replaced such as the steering stabilizer, and the steering rod. *jb | |||
| SUSPENSION - FRONT | |||
| 07/27/2011 | 33000 | ||
| I have a 99 jeep cherokee sport. the front end becomes uncontrollable at highway speeds when driven on anything less than perfectly smooth flat roadway surface. applying the brakes makes the front end shimmy horrible and dangerous. you must slow to regain controll, also dangerous on highways. online research shows this is a common flaw with jeeps that have a coil-sprung front suspension with a track bar or panhard bar, referred to death wobble. this is very dangerous! | |||
| 11/14/2003 | 50615 | 1 | |
| Fuel gauge reads empty when tank is full, dealer cannot find problem. will drive for about 30 miles and then fuel tank will read what it is supposed to. also terrible shaking in front end when braking. brakes/rotors all new and replaced still shakes. fog lamps continuously burn out, dealer states wiring harness. have had to pay the deductible on this numerous times... like it is my fault they burn out. *la | |||
| 2 | |||
| Severe vibration was detected coming from the front end, correct rotors. passenager power windows will not operate with out messing with the window lock button, the problem is intermittent. | |||
| 11/11/1999 | 1 | 12/21/1998 | |
| Consumer has had many sets of tires, may be due to alignment problems. *slc | |||
| 04/15/1999 | 5 | 03/01/1999 | |
| Front end vibration caused the steering wheel to pull. yh | |||
| While driving in normal weather conditions vehicle pulls to the right, consumer indicates that vehicle cannot be aligned. could not be aligned because of a defective eccentric ball joint. *ak *ml | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 08/07/2006 | 76000 | 1 | 08/03/2004 |
| Dt*: the contact stated while driving 50-60 mph on the highway during dry road conditions, the steering would not respond to steering input. there was a noise as if something fell off of the front end of the vehicle. the vehicle was towed to the dealership where it was determined the lower control arm; lower ball joints separated. | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 07/20/2002 | 5 | 01/04/2002 | |
| While driving at 65mph, the brakes began to grind, and the wheel bearing on both sides were making noise. *ak the consumer states that both front hub bearings and axle seals were replaced at the dealer. the rotors were completely destroyed with the factory pads intact. the pad were still good. the rotors however were so thin that they crumbled(very dangerous). now the rear hubs are loud an need replacing. the consumer has replaced the rear wheel bearing, and the bearings on the rear axle in the hub are seperated/extremely dangerous-part of the bearing are spinning in the inside of the hub. *scc | |||
| 1 | |||
| Vehicle was in need of rear end repair, twice and the axle is in need of replacement. *jg | |||
| SUSPENSION - REAR | |||
| 10/30/1999 | 12000 | 04/20/1999 | |
| Warranty replacement of transfer case due to hairline fracture during manufacturing within first 7,000 miles on car. at 37,000 miles fuel sensor failed. at 69,000 window regulator failed. at 72,000 rear shock broke off car leaving bolts still in chassis. very frustrated, chryster corp. does not care! | |||
| 04/01/2002 | 1 | 04/01/2000 | |
| Rear axle makes noises. independent mechanic confirmed that exterior bearings or rear differential needs to be replaced. dealer was informed and had no explanation for where the problem comes from.*ak noise is heard while driving and accelrating. the noise increases with the speed of the vehicle. vehicle also needs rear brake work, the serpentine belt is cracked, and the head gasket is leaking. *jg | |||
| While driving vehicle makes grinding noise in rear end. rear end has been replaced three times for same reason. please provide any further information, and identification number.*ak | |||
| 12/01/1998 | |||
| No summary | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 08/25/2002 | 36000 | 1 | 04/22/2001 |
| Consumer stateed the rear carrier bearings in the rear axel were worn. * ts consumer stated the vehicle was running hot, the dealer replaced the thermostat and gasket.*jb | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 11/01/1999 | 2 | 05/01/1999 | |
| Fog light shortage from the interior switch, rear left shock squeaks non stop at low speeds, loss of electrical power when a/c is on (hot or cold), grinding noise coming from rear axle when coming out of first gear, noisy dashboard when road is bumpy, small signs of rust starting to appear on exterior, font passenger window does not go up if put down by passenger, driver side window making noise. *ak | |||