Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0800702 | 03/25/2002 | 634087 | Subject regarding remote keyless entry programming procedures. *slc | 09/27/2002 | |
| 0801001 | 05/25/2001 | 620059 | Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt | 07/10/2001 | |
| 0800600REV | 12/29/2000 | 080600 | 618049 | Subject regarding wire splice repairs. *sb | 04/03/2001 |
| 083499 | 10/08/1999 | 612142 | Subject on the head lamp flicker. *mjs | 06/06/2000 | |
| 083999 | 12/10/1999 | 6089715 | Subject regarding communications stopping between jtec pcm and a generic scan tool. *tt | 02/24/2000 | |
| ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER | |||||
| 190200 | 03/03/2000 | 610631 | Brief information regarding ignition lock cylinder service. *tt | 05/09/2000 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 080600 | 02/25/2000 | 609995 | This bulletin provides a revised wire splice procedure and related parts. *tt | 04/12/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/14/2013 | |||
| Air bag light on (don't know if it will work if needed), horn won't work, cruise control wont work = clockspring. safety issue. no horn no airbag | |||
| 12/13/2012 | 1 | ||
| Started the car and pulled away and when the door automatically locked the driver side back door buzzed loud and in a 3 week period there are 3 out of four doors that buzz loud when locked. *tr | |||
| 12/13/2012 | |||
| Started the car and pulled away and when the door automatically locked the driver side back door buzzed loud and in a 3 week period there are 3 out of four doors that buzz loud when locked | |||
| 09/20/2010 | 110000 | ||
| 2000 jeep cherokee sport airbag warning light illuminates randomly and repeatedly. not related to actual airbag deployment. it may render airbag unusable. dangerous condition. common consumer complaint. all passenger window actuator switches are unusable. windows will only work at driver panel. safety issue if passengers have to open windows.very common consumer complaint. obd error codes are inaccurate (especially when applying to emission control systems p0441, p0442). diagnosis often lead to unneeded repairs and costly replacement of sensors and computer without cause. common consumer complaint. dribver seat support structure breaks. even when driven only in ordinary driving conditions and not stressed unusually. must be rewelded or replaced. seat is no longer structurally safe. common consumer complaint all of these are design issues and not service/maintenance related. | |||
| 01/27/2009 | 11000 | ||
| I have a 2000 jeep cherokee, that whenever it hits a bump on the road, the gauges start to die. first the airbag light , then the engine light come on. after that the odometer dies, so i have no idea how fast i am going. sometimes all the gauges fail. when i hit anothe rbump on the road everything goes back to normal. i tried to have this fixed, but unfortunatly this is a common problem for jeep and chrysler, my mechanic looked there is nothing wrong with thte dash. it is somewhere in the cables, usually it takes chrysler a couple of days(he told me from his experience, from his other customers) and they can't garanty that they even find the faulty wire. and even after they find the problem most likely it will come back | |||
| 12/16/2008 | 159600 | 1 | |
| Low oil pressure: i change my oil as specified in manual. now all of a sudden i have a drop in oil pressure. when driving the jeep my oil pressure is now at no more than 25psi and it drops to zero when idle. on my last oil change i had the engine checked and there were no cracks and no misfire. i had a tune up done on the vehicle in sept 2008. engine and everything was running fine. as for that day i have to get the jeep to mechanic to take a look. this past summer the jeep also would over heat in 90 degree weather and it mostly happened when the ac was turned on. took it mechanic and couldn't find anything wrong we replaced the thermostat with a lower temp and seemed to fix the problem. then about 2 days later the jeep started to overheat again. replaced the relay as it tested bad. while replacing the relay the fan broke. the blades completely separated from the fan motor in a whole piece. replaced fan. never thought i had any coolant leaks and never found any but the coolant will not stay in the reservoir. it just disappears. i had the engine inspected again and no cracks and the oil appeared to be fine. there are thousands of complaints for this what is going to be done? anything? it's not like i can afford anew car or thousands in parts and labor. also have other issues i well 1st another complaint for the electrical issues. *tr | |||
| 07/25/2008 | 65325 | 4 | |
| Tl*the contact owns a 2000 jeep cherokee. while driving 55 mph, there was a loss of transmission power. the vehicle hesitated excessively, but the engine continued to operate. the warning indicators illuminated on the instrument panel. the vehicle was not taken to an authorized dealer at that time. on a separate occasion, the check engine and transmission warning indicators illuminated on the instrument panel. the indicators remained lit until the engine was turned off. immediately following, the engine shut off; however, the vehicle restarted within twenty minutes. the vehicle was taken to an independent mechanic twice for identical failures. the crank sensor and fuel filter were replaced; however, there were no resolutions. currently, the vehicle is being repaired for the malfunctions. the contact was concerned of the safety risk involved. the failure mileage was 65,325 and current mileage was 65,475. updated 11-25-08 *bf updated 11/26/08. *jb | |||
| 01/19/2007 | 85000 | 1 | |
| Tl *- the contact ownsa 2000 jeep cherokee. the contact stated that he made repairs to the vehicle and then he received a safety recall. the contact sent the manufacturer the required information and was denied the reimbursement. *ak | |||
| 12/20/2006 | 170000 | 4 | 01/01/2004 |
| Tl* - the contact was driving 60 mph when the vehicle lost power. the contact was able to get the vehicle restarted about 30 seconds after the incident. the vehicle failed three additional times before the contact could get the vehicle to the dealer. there were no warning signs. the diagnosis from the dealer was a short in the vehicle's computer. *ak | |||
| 12/24/2004 | 1 | 02/29/2000 | |
| 2000 jeep cherokee engine stopped without warning.***no answer required***. *mr there was a hole in the piston. after the dealer inspected the vehicle, they stated there was not enough coolant in the system which caused the front frost plug heater to come out and that the no 1 and 2 piston melted down. the consumer had to replace the engine with only 42,000 miles on the vehicle. the rotors were replaced twice. the rubber around all four doors shrunk to the point that wind and water would come through. periodically, when the vehicle was locked the headlights and taillights would come on and go off for a few minutes. the chrome on the wheels was corroded and coming off. the front passenger electric lock was making a strange noise when the doors were lock or unlocked. *jb | |||
| 03/25/2004 | 66859 | 5 | |
| While driving at any speed, the vehicle stalled. after receiving a jump start, the consumer was able to start the vehicle. the vehicle was taken to the dealer for inspection, but mechanic was not able to duplicate the problem. *ak *sc *jb | |||
| 09/05/2003 | 3 | ||
| Door and windshield wont work properly. dealer stated the need to replace the electrical harness. vehicle's warranty expired. *ak | |||
| 12/06/2000 | 1 | ||
| Vehicle experienced an internal fire, consumer stated that the top wires were melted, claim 15-dec-2000. *slc | |||
| Head lamp electrical wires coming in contact with the sharp edge of the magnesium brake pedal and steering column support. causing the wire to arc and overheat which caused the wire insulation to melt and flash into flame. cause of fire was lack of proper insulation of the wires and their routing which contacted the edge of the magnesium brake pedal and steering column support. | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 01/05/2005 | 1 | ||
| The 2000 jeep cherokee does not provide any diagram for the fuse panel or a means to determine which fuse or relay protects a particular circuit. the owner's manual refers to a chart on or near the panel, and the access door to the panel contains an imprint refering to the owner's manual. several safety related systems are routed through the fuse panel.*ak | |||
| 01/31/2000 | 0 | 1 | 01/31/2000 |
| Manufacturer's omission of critical information from owners' manual and vehicle components. use circuit labels do not exist for the fuse panel located in the passenger compartment of this vehicle. the owners manual states that one should refer to the fuse panel cover. the fuse panel cover, however, states that one should refer to the owners manual. in an emergency situation (e.g. remote breakdown or failure of lighting circuit, wipers,etc.) it would be very difficult to diagnose. each fuse would have to be removed and a spare reinserted to verify whether or not each is functional.failure has not yet been corrected despite contacting the manufacturer and dealer.*ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 10/13/2005 | 69600 | 3 | 07/07/2000 |
| With the key in the off position, the engine continues to run. this is the third occurrence. i will list the date of first occurrence. *nm | |||
| 4 | 07/01/2000 | ||
| At 7200 miles the engine check light went on flashing. this happened 2 more time over last winter. each time the spark plugs are fouled and replaced, the computer reports misfiring in the engine. then in july my car went on fire after driving 6 miles to the store. i parked my car went into the store only to be called out 5 min later that my car was on fire. the fire department had to break into the car because the hood release was burnt. chrysler said it was a rodent that chewed the fuel injector harness. now i'm out my insurance deductible and additional rental car charges. then 2/1/02 after driving to work 7 mile my car again went on fire after parking. this time my boyfriend heard a crackling sound and saw smoke when he stopped and pulled the hood release, saw flames and throw snow on it to put it out. it's still in the dealing waiting to see what chrysler has to say now.*ak | |||
| 05/22/2000 | 1 | 05/01/2000 | |
| (1.) at 245 miles enginecheck light went on. dealer replaced #5 spark plug and coil ignition system to correct. four days later the same light went on. also at 400 miles, 6/3/2000 estrong smell of gasoline in passenger compartment during cold starts.*ak | |||
| 05/29/2000 | 1 | 05/22/2000 | |
| Defective spark plug #5 and ignition coil malfunctioned, causing vehicle to idle high and spontaneous. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 05/22/2000 | 1 | 05/01/2000 | |
| (1.) at 245 miles enginecheck light went on. dealer replaced #5 spark plug and coil ignition system to correct. four days later the same light went on. also at 400 miles, 6/3/2000 estrong smell of gasoline in passenger compartment during cold starts.*ak | |||
| 05/22/2000 | |||
| While traveling at 40-45 mph vehicle commenced to vibrate/shook, followed by engine check light coming on, and then vehicle lost power. dealer notified, and had vehicle towed into shop. informed consumer that the electronic control module had failed and needs replacement. provide further details. *ak | |||
| 10/01/1999 | |||
| Engine check engine lite came on at around 600 miles, was knocked off by the service manager. went on again at 934 miles and spark plugs were replaced. went on again and was flashing. service dept. can not seem to pin point problem. a idle part is being ordered. they seem to think it is idling to slow. i am afraid more problems will be caused by this hit and miss method. is it a problem to have the lite keep coming on? *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 08/07/2003 | 27850 | 2 | 08/26/2000 |
| Last aug (2002) my ignition switch locked up (would not turn with key inserted). this started out only occurring occasionally. after about 2 weeks it locked up completely and i had a mechanic disassemble the system so i could drive it to the jeep warranty garage in seoul south korea. they replaced the inner ignition switch barrel. the ignition switch worked fine until this year (aug 2003) when the exact same thing happened. now i'm working with another jeep dealership in icheon south korea, trying to get this thing repaired so as not to re-occur. my 3 year warranty ran out 3 weeks after the second malfunction and since this is a recurring problem, i feel that the manufacture should supply an entire new ignition switch and associated components to completely rebuild the inner barrel, outer case that holds the barrel, switches and locks for anti-theft components and any other linked hardware. i purchased this vehicle in virginia and was subsequently stationed in korea and shipped the vehicle here at that time. *jb | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/13/2001 | 1 | ||
| Vehicle experienced fire that appeared to have started by sparks in the wiring under the hood, the fire spread to the passenger compartment, claim 38-j818-276. *slc | |||
| 02/03/2001 | 1 | ||
| While driving, the vehicle caught on fire because of wires, insured stated that the dealer had changed the wires because they had burned previously. claim number 11-3602-682. *yh | |||
| 08/30/2001 | 1 | ||
| Engine compartment caught fire due to wiring harness failure. claim number 29-6065-511. *yh | |||
| 03/02/2001 | 1 | ||
| Insured smelled burning wires as she got out of vehicle. claim number 48-5168-721. *yh | |||
| 02/03/2001 | 1 | ||
| Vehicle caught fire as soon as conumer had returned home, dealer had changed the wires and wiring because they had burned previously, consumer had been smelling something burning prior to fire in engine compartment, claim 11-3602-682. *slc | |||
| 12/06/2000 | 1 | ||
| Wires were melted, insured stated that this was an internal fire and feels incident could be a possible defect. claim number 30-v293-535. *yh | |||
| 03/02/2001 | 1 | ||
| Insured smelled burning wires as she got out of vehicle. claim number 48-5168-721. *yh | |||
| 02/03/2001 | 1 | ||
| While driving, the vehicle caught on fire because of wires, insured stated that the dealer had changed the wires because they had burned previously. claim number 11-3602-682. *yh | |||
| 12/06/2000 | 1 | ||
| Wires were melted, insured stated that this was an internal fire and feels incident could be a possible defect. claim number 30-v293-535. *yh | |||
| 08/30/2001 | 1 | ||
| Engine compartment caught fire due to wiring harness failure. claim number 29-6065-511. *yh | |||
| 11/13/2001 | 1 | ||
| Vehicle experienced fire that appeared to have started by sparks in the wiring under the hood, the fire spread to the passenger compartment, claim 38-j818-276. *slc | |||
| 02/03/2001 | 1 | ||
| Vehicle caught fire as soon as conumer had returned home, dealer had changed the wires and wiring because they had burned previously, consumer had been smelling something burning prior to fire in engine compartment, claim 11-3602-682. *slc | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/05/2002 | |||
| Vehicle was only driven about 5 miles and parked when a neighbor noticed fire. consumer stated fire was under the hood of vehicle. *ak | |||
| 08/30/2001 | 1 | ||
| Vehicle experienced engine compartment fire, suspect failure of the wiring harness to be cause, claim 29-6065-511. *slc | |||
| 11/13/2001 | 1 | ||
| Insured stated that the fire started by sparks in the wiring under the hood and spread to passenger compartment. claim number 38-j818-276. *yh | |||
| 05/05/2002 | 1 | 03/27/2002 | |
| Vehicle had been parked for about 3 minutes and smoke started coming from hood. this was due to the wiring under the hood catching on fire. dealer stated wiring needed to be replaced.*ak the fire had caused major damage to the vehicle and the consumers insurance paid for the repairs. after a week the vehicle had a loose bearing and was replaced. *yh | |||
| 11/13/2001 | 1 | ||
| Insured stated that the fire started by sparks in the wiring under the hood and spread to passenger compartment. claim number 38-j818-276. *yh | |||
| 08/30/2001 | 1 | ||
| Vehicle experienced engine compartment fire, suspect failure of the wiring harness to be cause, claim 29-6065-511. *slc | |||
| 4 | 07/01/2000 | ||
| At 7200 miles the engine check light went on flashing. this happened 2 more time over last winter. each time the spark plugs are fouled and replaced, the computer reports misfiring in the engine. then in july my car went on fire after driving 6 miles to the store. i parked my car went into the store only to be called out 5 min later that my car was on fire. the fire department had to break into the car because the hood release was burnt. chrysler said it was a rodent that chewed the fuel injector harness. now i'm out my insurance deductible and additional rental car charges. then 2/1/02 after driving to work 7 mile my car again went on fire after parking. this time my boyfriend heard a crackling sound and saw smoke when he stopped and pulled the hood release, saw flames and throw snow on it to put it out. it's still in the dealing waiting to see what chrysler has to say now.*ak | |||
| 11/19/2001 | |||
| After driving vehicle there is a burning smell coming from under the hood, smells like tar. odor not noticable inside vehicle. vehicle taken to dealer 3 times, cannot find a problem. *ak | |||
| 11/01/2000 | |||
| I drove my jeep to work and parked in the parking garage. approximately 40 min. to 1 hour later, i was notified that my vehicle was on fire. the fire department had already been notified and extinguished the fire. the hood lock melted and froze the hood shut. the fire dept. had to pry the hood open with a crowbar. all plastic and electical components on the top of the motor had burned. chrysler is investigating the cause but does not yet have a determination.*ak | |||
| 07/23/2000 | 1 | 07/01/2000 | |
| I just bought the car 07/21/00 & the car was smoking from the back no lights came on to inform me that the car was smoking - people flagged me down to let me know the car was smoking. *ak | |||
| 05/23/2000 | 1 | ||
| Vehicle was parked inside garage area at work. someone came into the office and stated that a vehicle was on fire. flames were coming from underneath the grill area. fire department was notified. the firemen had to open the hood area with an ax. heat from the fire closed the hood tightly. chrysler determined fire started in power steering motor. *ak *ml | |||