Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
2300800B11/24/2000230800A615688Subject regarding child seat tether anchors. *tt01/28/2001
23080003/03/2000233599A610635Subject regarding child seat tether anchors. *tt05/09/2000
23359909/03/1999607963Information on child seat tether anchors. *tt10/21/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/01/200980000
 Tl- the contact owns a 2000 jeep cherokee. while parked, the contact noticed that the metal rail for the front driver side seat was fractured, causing the seat to slide backward. the vehicle was not taken to the dealer for diagnostic tests. the contact added a bolt in order to hold the seat in place. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 80,000. kmj
06/01/200980000
 Tl- the contact owns a 2000 jeep cherokee. while parked the contact noticed the metal frame that connects to the rail of the front drivers side seat had fractured causing the seat to slide backwards. the vehicle was not taken to the dealer for diagnostic. the contact added a bolt in order to hold the seat in place. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 80,000. ds
11/01/2011
 Seat bracket on drivers side seat completely broke, seat wiggles and moves.
07/05/2011174683
 The driver seat broke in the rear right corner and front left corner and now the seat leans back and is not drivable.
05/09/2011118000
 I was driving my 2000 jeep cherokee sport on the highway going 55mph when my drivers seat went back unexpectedly almost causing me to get into an accident. (the problem was the front frame of the seat just snapped, this seems to be a common issue i have just found out that has been going on for a while, jeep should do a recall on these as this is very dangerouse and i could have gotton killed)
09/20/2010110000
 2000 jeep cherokee sport airbag warning light illuminates randomly and repeatedly. not related to actual airbag deployment. it may render airbag unusable. dangerous condition. common consumer complaint. all passenger window actuator switches are unusable. windows will only work at driver panel. safety issue if passengers have to open windows.very common consumer complaint. obd error codes are inaccurate (especially when applying to emission control systems p0441, p0442). diagnosis often lead to unneeded repairs and costly replacement of sensors and computer without cause. common consumer complaint. dribver seat support structure breaks. even when driven only in ordinary driving conditions and not stressed unusually. must be rewelded or replaced. seat is no longer structurally safe. common consumer complaint all of these are design issues and not service/maintenance related.
08/24/2010130000
 Driver side front seat broke off the frame! never has this happened before to me. now i have to get it welded or buy a new seat. it ripped right off the frame.
06/23/2010168000
 2000 jeep cherokee sport, 4.0 6 cyl, 4 door. currently 168,000 miles. replaced front drivers side seat 3 times, since i purched new. seat breaks under normal use. huge saftey issue .
03/10/2010114000
 Front seat broken, normal use, apparently common. will be dangerous in accident with no back support. 2000 jeep cherokee sport. john von buelow johnvonb@sbcglobal.net
12/20/20091450001
 As i was accelerating from a stop i heard a loud crack and the drivers side front seat broke from the base mount. the seat broke at one corner but did not come totally seperated. if it had totally broken free it could have caused a major accident as i was in heavy traffic when it broke. i have not yet fixed the issue and plan to do the repairs myself. this sounds like a very common problem for my make and model based on internet forums and i am very disappointed that chrysler has not initiated a safety recall for this issue. *tr
12/01/2008710001
 I have a 200 jeep cherokee sport, 4wd. i also had a 1996 jeep cherokee sport, 4wd. both have the same 2 problems. #1 is a broken drivers seat. the bracket is too small and splits near the bolt holes. you can't drive like this, the current one (2000) started with a small noise when i was exiting the car. the next day it let loose on a bumpy road on a corner. i didn't think much of it the first time with the 1996, which i traded for the 2000, but since it has happened again, i did some research and it is a common problem. i stumbled onto this site: http://vlane.com/poll/30/2001-jeep-grand-cherokee-has-your-driver-side-front-seat-broken-on-this-jeep problem #2, and more serious is a huge wobble, shimmy, shake problem at around 50 mph. so much so that you feel as if the car is going to be thrown off the road or flip. also this problem developed on my 96 jeep before i traded it for this one, and now has started on this 200 jeep, so again seeing a pattern, i did more research and found more people with this problem. here is just one site: http://townhall-talk.edmunds.com/direct/view/.f0e6f51/0 please help! these are safety issues not to mention possible design flaws that are costly to repair. thank you. *tr
01/08/2009
 Tl*the contact owns a 2000 jeep cherokee. while the vehicle was parked, the contact noticed that the front driver's seat frame failed. suddenly, the seat tilted completely forward and backwards. the contact temporarily repaired the seat. the vehicle has not yet been taken to an authorized dealer for repair. the failure and current mileages were unknown.
11/07/200710263106/19/2001
 Tl*the contact owns a 2000 jeep cherokee. the contact stated that the driver's seat was unstable and rocks from side to side and forwards and backwards. a mechanic replaced the bracket, but it still does not work. the current mileage was 134,800 and failure mileage was 10,263. updated 10/08/08. *lj updated 10/10/08. *jb
07/15/200330000203/04/2000
 The front drivers side seat broke at the back approximately july 2003. i had it repaired and i was told that the metal is too thin and that's why it broke. it broke again so i tried to buy a used seat from several salvage yards. they all said that they sell as fast as they come in do to the backs breaking. *nm
07/05/20051
 Dt: the driver's seat came off the track, it broke. the consuemr was just getting into vehicle when the seat suddenly broke on july 5, 2005. the consumer called the dealer and they claimed the the vehicle's warranty had expired. *ak updated 2/16/2007 - *nm
09/28/200336000206/15/2000
 Front driver's seat of 2000 jeep cherokee sport had failure in bracket holding on the left front and right rear of drivers seat to the floor. *la
05/01/20031
 Driver's side seat frame broke from floor mount. *jb
3
 My company owns a fleet of 1998-2000 jeep cherokees used as marked security vehicles. at least three driver bucket seats have broken while the vehicle was being driven- certainly a potential cause of accidents. the metal where the seat is bolted to the floor of the vehicle tears, causing the front right corner of the seat to come loose and pitch up.
SEATS - MID/REAR ASSEMBLY
25000103/01/2001
 Trucks rear seats do not come equipped with a head rest. consumer feels due to the occupants head not being protected they could sustain serious head injuries if vehicle is involved in an accident. the rear seat back is very low. *ph *ph