Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/15/20081
 Faulty tire valve stems - 2 of them. *tr
02/01/20051
 There are cracks along the inside and outside of the tires, which have developed and could cause the vehicle to have a blow out on the road. manufacturer has been contacted and is aware of the problem. *nm
07/01/200340000109/01/1999
 While driving 52 mph the vehicle would vibrate (bridgestone a/t revo). *mr *cb *nlm
06/11/2001209/01/2000
 Since we have owned this jeep, we have experienced chronic problems with the front tire wheel balance and rotor system on the front end of this vehicle. the problem started shortly after we took ownership of in october, 2000 when the truck had 1743 miles. brakes pulsated and it was determined that rotors were warped. first set up replacement rotors from dealership using chrysler parts june 26, 2001. problem occurred again december, 2001 when vehicle had 28,887 miles on it. dealership offered to resurface rotors as they were warped. refused to replace them even though they were defective and still under warrantee. took vehicle to a third party mechanic and paid to have installed after market rotors to address pulsating brakes and issue that when pulsating brakes were applied on highway, vehicle pulled sharply to the left. defective rotors - recall is necessary to prevent future serious injury to those operating vehicle with original rotors.*ak*jg
05/01/2000310/16/1999
 Consumer complains of the steering wheel having a slight shimmy, goodyear wranger rt/s tires (p225 75 r15) have been rotated and balanced and the problems still occurs, the shimmy could be due to a suspension problem or tire problem. *slc
TIRES - SIDEWALL
11/05/20021
 While driving, the left tire experienced outer sidewall damage, consumer was issued a 30.00 dollar credit toward the cost of the replacement tire, however consumer is requesting an additional credit for the balance of the cost of the replacement tire in the amount of 63.23. (cooper discover h/t 225/75r15 owl tires).*jb
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
 Right hand vehicle; consumer bought vehicle to deliver mail. spare tire was mounted on left side instead of right side, causing a blind spot when pulling onto road. *ak
12/18/200012/01/2000
 This is a right hand drive jeep cherokee. the spare tire is mounted on the left hand side causing a visibility problem that is a severe safety hazard when pulling onto the road. the spare tire was mounted on the right hand side in the 1995-1998 right hand drive cherokee models, but then for some reason was mounted on the left in the 1999 and 2000 models. dealer refused to remount the tire on the right hand side, saying there was no way to do this.*ak
09/15/1999
 Consumer purchased right hand driver vehicle for delivering. spare tire is on the left hand side & completely blocks vision. consumer has contacted chrysler to suggest that be looked at & changed. *ak
111/01/1999
 Vehicle is a right hand drive jeep, spare tire location creates a large blind spot for consumer. *mjs
TIRES - TREAD/BELT
05/23/200450000102/15/2003
 Complete separation of tire tread from sidewall. tire is general ameritrac, tubeless radial, ck-37121 35408, tread 4 plies of 2 steel and 2 polyester, sidewall 2 plies polyester, size p235/75r15, 105s, m+s, dot adhl 35a 4902, auto was a 2000 jeep cherokee classic. *jb
10/22/20000
 While driving about 65 mph right rear tire had a blowout and a tread separation. goodyear tire, no dot number or tire size. *ak
07/13/2000102/01/2000
 All tread worn off right front tire after 5500 miles and tire goes flat. jeep dealer and goodyear tire dealer say alignment ok. goodyear says possible wheel bearing failure causing tire to drag. jeep will not inspect bearing. after 2 hrs driving at 25mph cannot steer car, braking causes stearing wheel to vibrate, touching lug nuts will burn finger, hub and brake rotor hot. *ak( dot number: )