Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| 01011 | 06/22/2001 | 620940 | Advance service information regarding rough idle after extended storage. *tt | 09/04/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/01/2001 | 2 | 11/01/1999 | |
| Consumer's foot was on brake and upon taking foot off the brake, vehicle lunged forward. vehicle can easily hit someone or someone's vehicle. *ak the second time the vehicle lunged forward, there was a crash, one person was injured and there was damage to the vehicle. *jb | |||
| 05/01/2001 | 1 | 03/01/2000 | |
| Braking at highway speed causes violent shimmy and causes the vehicle to lurch to the left or right. dealer told me it was the brake rotors warped. they are not covered past 12mo/12kmile warranty. this is a serious safety concern and should be recalled and covered under warranty.*ak | |||
| 05/26/2001 | 3 | 01/01/2000 | |
| Jeep acelerated on its own causing me to have to stand on the brakes(thinking i had abs) brakes did not work correctly, causing me to hit the back of a 4x4 truck at the speed of about 15 mph all bumper parts had to be replaced as did many other parts air bags did not go off. today i took the jeep back to dealer for the 4th time to try to get thing taken care of .on the 1st trip i was told that my abs breaks were working fine and that the mechanic felt them kick in. took it back a week later because break peddle dropped to the floor, again i was told that all breaks were fine and that the abs were working. on 5/29/01 my husband took jeep in and test drove it w/ service manager and they decided the abs was not working at all. and then we were told that we did not have abs ( salesmen told us the jeep had abs). the front end now shakes at about 45-55 when going around curves and sometimes when making turns at lower speed. when jchrysler was contacted they tried to blame everything on me. it was my fault that i didn't check to see if the jeep had abs( who would have thought that it wouldn't have them and we did ask to make sure and we were told yes it had them) and it was also my fault that an inspector did not come out to inspect the jeep after the crash because i did not request one to although no one told me that one could come out i am supose to be able to find this information out on my own. as of today the jeep is in for service again 3rd time for brake service 2nd time for front end vibrations and 2nd time to have them fix all the things they didn't do right the 1st time. *ak | |||
| 04/01/2000 | 03/01/2000 | ||
| While braking in stop and go traffic, veh suddenly accelerated, placed brake pedal to floor which cancelled forward motion, causing rear tires to smoke/sqeal and veh to move sideways, eng continuied to rev. placed transmission into neutral which cancelled the eng accelerations. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 11/19/2001 | |||
| While driving about 45mph and exiting onto freeway accelerator stuck to floor . consumer had to pull on side of freeway, and jam on brakes to stop vehicle. contacted dealer, and no response yet. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/17/2004 | 21000 | 3 | |
| The horn and cruise control did not work. but the air bag light was on. the defects were reported to the manufacturer, and they stated there were no other complaints on this vehicle.*ak | |||
| 10/01/1999 | |||
| Engine check engine lite came on at around 600 miles, was knocked off by the service manager. went on again at 934 miles and spark plugs were replaced. went on again and was flashing. service dept. can not seem to pin point problem. a idle part is being ordered. they seem to think it is idling to slow. i am afraid more problems will be caused by this hit and miss method. is it a problem to have the lite keep coming on? *ak | |||
| VEHICLE SPEED CONTROL - LINKAGES | |||
| 07/12/2001 | |||
| Engine was experiencing high acceleration whenever vehicle would come to a stop, dealer was notified, and replacef engine fan. feel free to provide any further details on this matter.*ak | |||
| 02/18/2000 | |||
| Vehicle is used for a security company. employee driving vehicle was going up hill about 5-10 mph and it fully accelerated. employee gained control before going over an embankment. *ak | |||