Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 1803903 | 11/14/2003 | 10005644 | Rough idle due to high ambient or hot soak temperatures. this condition may be most noticeable when the engine is restarted following a 10 to 20 minute heat soak in hot ambient conditions of approximately 32 degrees c or higher. *tt | 03/09/2004 | |
| 1803103 | 09/05/2003 | 1802702 | 10003986 | 4.0l rough engine idle after restart following a hot soak. *tt | 11/10/2003 |
| 0900303 | 08/01/2003 | 10003538 | 4.0l multiple cylinder misfire. *tt | 10/23/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 0900301 | 05/04/2001 | 621942 | This bulletin reinforces a requirement to cease the current practice of using supplemental oil additive treatments in all daimlerchrysler engines. *tt | 10/05/2001 | |
| 0900301 | 05/04/2001 | 620063 | This bulletin reinforces a requirement to cease the current practice of using supplemental oil additive treatments in all diamler chrysler engines. *tt | 07/11/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 1801601 | 07/13/2001 | 620921 | Some customers may experience an exhaust boom-like sound in the passenger compartment when the engine is idling. *tt | 09/04/2001 | |
| 2500401 | 05/11/2001 | 620071 | Subject regarding additional diagnostic for diagnostic trouble codes caused by an evaporative system leak. *tt | 07/11/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/15/2012 | 142000 | ||
| I was driving in the rain going the speed limit. my jeep hit a pool of water on the surface of the highway and started to skid and hydroploane. the next thing i knew it was flipping over and landed on the shoulder of the highway. i was lucky to be wearing my seat belt. i was suspended upside down by my seatbelt. i was able to unbuckle it and crawl out the drivers side window which was completely blown out. seconds after i got out of the car it burst into flames and the entire vehicle was engulfed and burned completely inside and out. there was nothing left of it but burnt frame. as soon as the car came to a stop upside down, i smelled gas and just a minute or two later the car was totally burned up. | |||
| 10/25/2012 | 57000 | ||
| Started noticing loss of oil pressure and then coolant. the engine continues to run fine but has gotten to the point that its losing 1 gallon of anti. every two weeks or so. when i started to look around on line and other places, (junk yards) everyone i talked to says they have had the same problem with their jeeps. why if d.c. produced these faulty heads on their jeeps didnt they recall them to fix? | |||
| ENGINE AND ENGINE COOLING | |||
| 01/13/2011 | 138000 | ||
| Tl- the contact owns a 2001 jeep cherokee sport. the contact stated while she turned the steering, she heard a noise as if plastic broke, the air bag light illuminated, the horn, and the cruise control failed, the check engine light illuminated. the vehicle will be taken to the dealer to be diagnosed. the manufacturer will be contacted. the failure mileage was 138,000 and the current mileage was 138,100. li | |||
| 11/21/2001 | 1 | ||
| Don't buy a jeep! piece of junk. since i have owned mine the following has broke radiator, seat track, power window motor, brakes, blowout, transmission, headlight covers dulled, multiple rear light outages, inside lights out. *tr | |||
| 01/05/2007 | 60800 | 2 | |
| Tl*- the contact stated that the week of 1/1/07 the driver went to start a 2001 jeep cherokee sport when a loud noise was heard and vibrations felt. the contact took vehicle to dealership because the vehicle could not be driven. the dealership's service department informed her that the cam shaft was malfunctioning. the contact stated that the cam shaft was replaced and the contact does have the damaged parts. the dealership did inform the contact that this was not an isolated problem. | |||
| 05/24/2006 | 50500 | 1 | 06/02/2001 |
| Dt*: the contact stated while driving at various speeds the vehicle stalled without warning. also, the low beam stopped working. both problems occurred intermittently. the vehicle was taken to the dealer who could not duplicate either problem. | |||
| 01/26/2005 | 1 | 06/26/2001 | |
| On freeway, oil pump of my 2001 jeep cherokee failed, drive shaft to oil pump stripped, at only 45,000 miles. all parts needed to be replaced, at a cost of $1000.*ak | |||
| 07/12/2002 | 9012 | 4 | 08/01/2001 |
| Complaint received via e-mail. i have had a consistent problem with my brakes since i brought it. the first failure occurred at 9012 miles. dealership replaced the front calipers and rotors. then at 18811 miles dealership resurfaced the front and rear rotors because they were warped. at 24,806 miles the failure recurred. dealership replaced all 4 brake rotors. currently, at 32,000 miles the failure recurred, but the vehicle was out of warranty. the manufacturer, dealership, and other jeep owners informed me that this was a design flaw that occurred in the earlier and some later model jeeps, but has been modified in 2005 model.*ak the consumer stated that the vehicle was taken in for repair three times while under warranty. the engine light was on for one week. the low coolant light comes on when the vehicle is started (cold) and goes off when the vehicle is warm. *tc | |||
| 01/25/2004 | 62800 | 1 | 01/12/2001 |
| After driving my vehicle for approx 20 minutes i notice smoke coming from the front of the hood. i opened the hood and found that the hose leading from the engine was very. my temperature gauges all registered normal so i added some engine coolant and did not drive the vehicle until the next am. after a 3 mile drive to work same situation again. i took the car to my mechanic and was told the radiator had rotted and need to be replaced. odd since there was no indication prior to the smoke.*ak | |||
| 05/30/2003 | 1 | ||
| Dealer refusing to honor recall because consumer did not buy vehicle from them. please provide further information.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 09/01/2007 | 152000 | 1 | |
| The engine has 150,00 miles. it is losing coolant with no puddles to show for it. the oil pressure gauge shows 0 at idle. the engine constantly overheats. no sign of head gasket leak. coolant overflow tank fills with coolant/oil/rust mixture after running the engine for 5 minutes. door locks don't work sometimes. tail lights work on and off while the lights are off. all problems started within the last year. *tr | |||
| 06/01/2007 | 58000 | 1 | |
| First, engine began to loose overheat and loose coolant at 55,000m - 1 qt every 200 - 300 miles. no leak found by mechanic. loss continued. then loss of oil pressure when engine was warmed fully. pressure drops at all rpm but down to 0 when idle is below 1300 rpm( (at idle). cannot find leak but have been advised on several forums that this year (98 - 01) jeep 4.0 engines have a very high failure rate related to this problem. the problem appears to be a faulty engine casting prone to internal cracking, causing coolant loss and loss of oil pressure. jeep dealer denies and knowledge of this issue. but, jeep sent a special letter to buyers of this year/model jeep cherokee that they were desperate to buy as many of this year make/model as they could and would provide a reasonable trade-in value. they did not specify why they would need to acquire so many of this particular used year/model jeep cherokees. *tr | |||
| 01/01/2001 | 4 | 07/07/2000 | |
| Consumer states front rotors continue to warp after (2) replacements. when ever the truck hits a bump while traveling 50 mph or above will shake violently. owner is concerned about controlling the truck when this happens. *jb also the upper and lower ball joint was loose which was causing the steering wheel to shake, the transfer case was loose, the gasket and thermostat was replaced due to a coolant leak, cruise control was inoperative, the air condition and heater only blows at defrost vents, the rear luggage rail came out.*jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 04/01/2005 | 5 | 12/01/2000 | |
| 2001 jeep cherokee front brake rotors corroded. *mr the rotors also flaked creating a hazardous condition. the dealer was aware of this prior to the end of the warranty period, but did not correct this defect. the consumer also experienced standing water in the foot wells, a/c failure, fan failure and the doors not being aligned properly. there is a brake recall for this vehicle, but the recall number was not given. *sc *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/10/2010 | 78585 | ||
| 1. vehicle was losing coolant but nothing showing up in the engine oil coolant or burning out the tail pipe. i was going through about a half gallon per week. vehicle maintained loss of coolant for about 6 months, the added problem of lost oil pressure then became a problem. 2.eventually the head started leaking bad enough that coolant was present in the oil, at which point the problem was present and able to diagnos. 3. at that point the main bearings were a complete loss and determined that the cam bearings were gone as well and had to replace the entire motor. | |||
| 01/26/2010 | 128000 | ||
| 2001 jeep cherokee 128,000 miles has a cracked cylinder head between ports #3 and #4. this seems to be a common flaw on 00-01 jeeps with the cylinder head cast # 0331. | |||
| 09/01/2007 | 152000 | 1 | |
| The engine has 150,00 miles. it is losing coolant with no puddles to show for it. the oil pressure gauge shows 0 at idle. the engine constantly overheats. no sign of head gasket leak. coolant overflow tank fills with coolant/oil/rust mixture after running the engine for 5 minutes. door locks don't work sometimes. tail lights work on and off while the lights are off. all problems started within the last year. *tr | |||
| 01/09/2005 | 600 | 3 | |
| While driving approximately 40 mph engine stalled. while servicing the vehicle it was determined that stalling was due to flooding of the engine.*ak | |||
| 01/02/2004 | 55000 | 1 | 10/08/2001 |
| I purchased a new 2001 chrysler cherokee jeep. (4.0 liter in line 6 cylinder.) approx. 2 years after purchase date (50,000 miles driven), the car was out of warranty and i was informed by a registered chrysler dealer that the car needed a new engine. the expense to perform the diagnostic work and install replacement engine and related parts amounted to $4,500. i was a diligent car owner with a very small income, a single parent who has to work, and a 5 year car-payment plan -- in essence, i changed the oil, took the car for any service or repair needed. i gather from calls to chrsyler and my jeep dealership that i just got a bad engine and because it's out of the 2-year warranty there is no course open to me to be reimbursed for the repairs done. obviously, since i still have 3 years left on my car payments i could not just walk away and leave the car. i need help. please advise what i can do. thank you in advance for your time. best regards, genevieve glasson. *jb | |||
| 2 | 07/19/2001 | ||
| Engine light illuminated. vehicle was taken to the dealer who replaced a pump on 6/4/2003. on 6/5/2003 the engine light illuminated again, because the dealer installed the wrong pump, however the problem continued. *ak ph *jb | |||
| 11/02/2002 | |||
| Consumer states that while driving at any speed the engine light comes on and will stay on the remainder of the time the vehicle is in movement. dealer notified ts | |||
| 06/30/2001 | 2 | 06/01/2001 | |
| The vehicle with 10529 miles lost all power during highway driving at about 55 mph. the engine warning light came on. after about 15 minutes, i started the car and drove about one half mile before it lost all power again and the warning light came on again. the car was towed. after considerable time in the dealer's shop during which the problems were apparently difficult enough to warrant consultation with the manufacturer, the drive oil pump, the main computer (module powertra.), camshaft sensor, and crankshaft sensor were replaced. at 10747 miles, the engine warning light came on again. the car was again towed to the garage although it had been running for about 3/4 mile after the light came on. the diagnosis was that the #4 cylinder was misfiring. the synchronization was reset without any parts replacement. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 03/18/2001 | 1 | ||
| Vehicle caught on fire while parked. claim number 38-j660-506. *yh | |||
| 12/05/2001 | 1 | ||
| Insured stated that engine compartment caught on fire while parked. claim number 22-v664-585. *yh | |||
| 09/14/2001 | 1 | ||
| Consumer noticed smoke coming from under the hood, consumer got out of vehicle and noticed there was a fire under the hood, claim 45-8024-144. *slc | |||
| 09/14/2001 | 1 | ||
| Insured noticed smoke coming from under hood and got out of vehicle, there was fire under the hood, insured was not sure if electical or fuel related. claim number 45-8024-144. *yh | |||
| 03/18/2001 | 1 | ||
| Vehicle was parked when engine fire started, claim 38-j660-506. *slc | |||
| 12/05/2001 | 1 | ||
| While parked, engine compartment caught on fire, claim 22-v664-585. *slc | |||
| 09/14/2001 | 1 | ||
| Insured noticed smoke coming from under hood and got out of vehicle, there was fire under the hood, insured was not sure if electical or fuel related. claim number 45-8024-144. *yh | |||
| 03/18/2001 | 1 | ||
| Vehicle caught on fire while parked. claim number 38-j660-506. *yh | |||
| 12/05/2001 | 1 | ||
| Insured stated that engine compartment caught on fire while parked. claim number 22-v664-585. *yh | |||
| 02/02/2002 | 1 | 11/29/2001 | |
| At 60 mph or higher there is a whinning noise from engine area. vehicle brought to dealer 4 times. dealer recommended to check engine. *ak *tt | |||
| 09/11/2001 | 1 | 07/01/2001 | |
| This jeep has had problems since i first bought it. i questioned the dealer about these problems as they arose. i was made to feel that all these things are perfectly natural. this jeep cannot even back up my driveway without squealing, tires and smoking the tires, no matter how slowly i try to go up it. i do not feel safe in this vehicle and would like jeep chrysler to take this vehicle back. i cannot put into 2000 characters all the problems i have had with this vehicle. i have an 11 year old child and thought i was buying reliable transportation. i am very disappointed in the reliablility and the handling of this vehicle. i am afraid to take it on a trip for fear it will quit on me again and strand me in an unsafe place. i have never owned a new vehicle like this before that put the fear of the devil in me like this jeep does. we live in the northeast and should never have to be stranded or put on hold with chrysler emergency roadside assistance for 29 minutes. it took me 3 1/2 hours to warm up. i had severe frostbite due to the mechanical failure i had to endure. *ak | |||
| 09/14/2001 | 1 | ||
| Consumer noticed smoke coming from under the hood, consumer got out of vehicle and noticed there was a fire under the hood, claim 45-8024-144. *slc | |||
| 03/18/2001 | 1 | ||
| Vehicle was parked when engine fire started, claim 38-j660-506. *slc | |||
| 12/05/2001 | 1 | ||
| While parked, engine compartment caught on fire, claim 22-v664-585. *slc | |||
| 09/20/2001 | 11 | 08/02/2001 | |
| There is vibration in the steering wheel. gears are stuck when trying to change gears. dealership is aware of problem.*ak steering wheel does not lock. consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. air conditioner switch needed reset. hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. engine light is illuminated. glove box light went out. upper ball joint was replaced. *jb | |||
| 04/01/2001 | 4 | 01/01/2001 | |
| Also a brake problem that they said they fixed by rotating and cleaning the rotors. is this fixed?*ak | |||
| 01/18/2001 | 5 | ||
| While driving on highway at 70 mph and without warning, headlights went completely out causing poor visibility which resulted in an accident, consumer rearended another vehicle causing one injury, upon impact the airbags did not experience deployment, consumer had been to dealer several times due to taillights inoperable and headlamps inoperable prior to accident, dealer replaced fuses and found connector's loose. consumer states front end pulled to the left while driving, dealer found no problems. consumer states on normal braking, pedal goes to the floor and during above mentioned accident brakes locked causing a block of skid marks, prior to accident when dealer could find no problems with abs or hydraulic brake system. vehicle had stalled on 2 occasions at stops, dealer found no problem and 3000 miles later the stalling occurred again, however dealer still could not find problem, possible engine problem. *slc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/12/2008 | 20000 | 1 | |
| My engine light on my dash board is on all the time the mechanic stated it is cylinder 3 misfiring & need to go to the dealership. my dealerships states it has not been recalled and must charge me to fix it. *tr | |||
| 03/06/2001 | 1 | 02/17/2001 | |
| Structure underneath is rusting out. also, brake line is corroded/ exhaust is pitted, and steering spindle rusted and corroded. front and rear suspension are corroded also. *slc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 03/01/2002 | 1 | ||
| Vehicle moved forward and crashed into another car while parked. *la (nar) *cb | |||
| 04/29/2004 | 58000 | 1 | |
| While driving vehicle overheated. vehicle was taken to an independent shop, and mechanic determined that intake manifold cracked, and coolant spilled inside the engine. technician indicated the need to be replace the entire engine, vehicle had only 58,000 miles. *ak | |||
| 01/09/2003 | |||
| After recall on the intake manifold was done, the consumer can strongly smell gas. dealer notified. ph | |||
| 01/01/2002 | |||
| Exhaust pipe sticks out too far in the rear of vehicle. when retrieving objects from rear several people have been burned. please provide any further information.*ak | |||