Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 1801201 | 05/25/2001 | 620066 | Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles. *tt | 07/11/2001 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 0044 | 09/22/2000 | 614670 | Some vehicles built between june 22 and august 24, 2000 may have been shipped with the glove box information packet containing a 2000 model year warranty information booklet instead of the 2001 booklet. *tt | 11/30/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/01/2001 | 4 | 07/07/2000 | |
| Consumer states front rotors continue to warp after (2) replacements. when ever the truck hits a bump while traveling 50 mph or above will shake violently. owner is concerned about controlling the truck when this happens. *jb also the upper and lower ball joint was loose which was causing the steering wheel to shake, the transfer case was loose, the gasket and thermostat was replaced due to a coolant leak, cruise control was inoperative, the air condition and heater only blows at defrost vents, the rear luggage rail came out.*jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/01/2002 | 2000 | ||
| Tl*the contact owns a 2001 jeep cherokee. the vehicle was purchased during the winter and the contact did not notice any failures at the time. once the summer began, he noticed that the air conditioning was not producing cold air. during that same summer, he took the vehicle to the dealer for a diagnostic. they found no failures or leaks, but added fluid to the air conditioning system. this repaired the failure for the remainder of the summer. the following year, the failure recurred. a private mechanic was unable to find any failure and added liquid to the air conditioning system again. this remedy lasted towards the end of the summer; however, the failure recurred and progressively worsened the following year. the fluid added to the air conditioning system only remedied the failure for no more than four weeks. the contact could no longer afford to keep going back to the mechanic. he took the vehicle back to the shop that repairs air conditioning in vehicles and the mechanic stated that there was a leak in the evaporation in the air conditioning evaporator. the technician stated that the failure should be under warranty and referred the contact back to the dealer. the vehicle failed inspection and was taken back to the dealer for repair. the dealer stated that the leak from the evaporation in the air conditioning evaporator was not the cause of the failure. the contact believes that there should be a way to determine the cause of the failure and provide a solution. the failure mileage was 2,000 and current mileage was 53,000. | |||
| 04/01/2005 | 5 | 12/01/2000 | |
| 2001 jeep cherokee front brake rotors corroded. *mr the rotors also flaked creating a hazardous condition. the dealer was aware of this prior to the end of the warranty period, but did not correct this defect. the consumer also experienced standing water in the foot wells, a/c failure, fan failure and the doors not being aligned properly. there is a brake recall for this vehicle, but the recall number was not given. *sc *jb | |||
| 08/01/2004 | 5 | ||
| Problems with standing water in the footwell, failed air conditioner, rubbing fan and door adjustments. *mr there was standing water in the passenger foot well. the vehicle also needed new brakes due to rusted rotors. the consumer requested reimbursement. *sc *jb | |||
| 09/20/2001 | 11 | 08/02/2001 | |
| There is vibration in the steering wheel. gears are stuck when trying to change gears. dealership is aware of problem.*ak steering wheel does not lock. consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. air conditioner switch needed reset. hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. engine light is illuminated. glove box light went out. upper ball joint was replaced. *jb | |||
| 09/27/2000 | |||
| Vehicle is experiencing problems with the electrical system and wiring harness. consumer has purchased vehicle a week ago, and within 4 days vehicle was taken to dealer. dealer has since kept vehicle with no remedy. periodically, the power windows did not work. airbag light would come on and off, and air conditioner would not work. also, vehicle had a gas fume smell after vehicle would not start.*ak | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 1 | |||
| It is not possible to secure loads to the roof rack, the tie-down holes are not drilled all the way through the slide rails, it is too short, and the crossbars cover the tie down holes when spread to the last position at each end, consumer states his previous 1993 cherokee had tie down holes that were drilled all the way through the slide rails where he was able to properly secure loads with no problem. *slc | |||
| 12/01/2000 | |||
| Owners manual stipulates that end caps should not be used as hold downs. tie down holes are provided at the front and rear ends of the slide rails. the tie down holds are not usable because the holes do not go all the way through slide rails.*ak | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 03/01/2001 | |||
| Consumer was working under hood with a wrench, it slipped out of his hand, fell onto battery positive connector, and started a shortage which resulted in a fire. damages were $770. manufactres has no plans of adding rubber over connector that would eliminate this from happening again. *ak | |||