Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 0803006 | 08/25/2006 | 0803006A | 10021239 | Powertrain control module initialization. *kb | 03/23/2007 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 0801505 | 03/02/2005 | 10013731 | Powertrain control module initialization. *sc | 04/26/2005 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 030800 | 09/15/2000 | 614650 | ;subject regarding rtv use on corporate axle. *tt | 11/29/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 12/15/2012 | 142000 | ||
| I was driving in the rain going the speed limit. my jeep hit a pool of water on the surface of the highway and started to skid and hydroploane. the next thing i knew it was flipping over and landed on the shoulder of the highway. i was lucky to be wearing my seat belt. i was suspended upside down by my seatbelt. i was able to unbuckle it and crawl out the drivers side window which was completely blown out. seconds after i got out of the car it burst into flames and the entire vehicle was engulfed and burned completely inside and out. there was nothing left of it but burnt frame. as soon as the car came to a stop upside down, i smelled gas and just a minute or two later the car was totally burned up. | |||
| 11/21/2001 | 1 | ||
| Don't buy a jeep! piece of junk. since i have owned mine the following has broke radiator, seat track, power window motor, brakes, blowout, transmission, headlight covers dulled, multiple rear light outages, inside lights out. *tr | |||
| 02/15/2003 | |||
| While driving the transmission decelerated even when the drivers foot was on the accelerator, it also became hard for the driver to control the vehicle. *nlm | |||
| 03/10/2003 | 1 | ||
| The vehicle jerked at any speed.*jb | |||
| 03/01/2001 | 1 | ||
| Speedometer does not read correctly. while speedometer reads 55 mph, vehicle is only traveling at 52 mph. *ak dealer informed consumer that unless the speedometer was off by 5 miles mph, it was considered to be okay. *slc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/29/2006 | 45000 | 2 | 07/15/2001 |
| 2001 jeep cherokee sport, wife parks vehicle at top of steep driveway on fairly level ground. puts transmission in park, sets emergency brake and exits car, leaving car running for niece and 2yr old son to have ac. after approximately 15 min, niece decides to exit vehicle, opens passenger door, reaches over to turn off ignition. as soon as ignition is turned off, car lurches backward, runs down hill, crosses the street, runs through neighbors back yard, through trees, over retaining wall and high centers on large log. all passengers were okay buy did over $3000.00 in damage to vehicle. *nm | |||
| 09/01/2005 | 3 | 05/01/2001 | |
| Dt: the contact stated the check engine light illuminated. the dealership stated the computer showed a problem with the transmission. the original transmission jerked while in motion and changing gears. however, the replacement transmission experienced the same problem. the dealership replaced the transmission again, but the replacement started smoking. the dealer replaced an oil seal and the smoking continued. after the transmissions were replaced the check engine light continued to stay illuminated. *ak | |||
| 08/01/2003 | |||
| Vehicle was parked in the hotel parking lot and without warning the vehicle went into reverse, hitting the driver before stopping. dealer has been contacted.*ak | |||
| 07/21/2002 | 17 | 07/01/2002 | |
| Jeep purchased 7/19/02. when transmission shifts the second shift, the shift is very ruff and you here a clunk. this does not happen on a consistant basis. jeep was taken into the shop on 7/26/02 a code 65 for transmission and accused me of driving vehicle harshly. while driving during the weekend jeep cont to shift the same way. took jeep back in on 7/29/02 and got jeep back on7/30/02 stating there was nothing wrong with it. that evening i had the tranny shift harshly 2 x. jeep is still under warranty and since i am a woman i think they don't believe me. any help or info would be greatly appreciated. *ak | |||
| 01/30/2002 | 2 | 08/01/2000 | |
| Consumer was backing out of the driveway and discovered the steering column had disconnected from the wheel.*ak. consumer was informed by another dealer that the steering sector shaft was not installed correctly, the bolt was not tight, which caused the loss of steering, also the 4 wheel drive level was vibrating and noisy.*jb | |||
| 02/02/2002 | 1 | 11/29/2001 | |
| At 60 mph or higher there is a whinning noise from engine area. vehicle brought to dealer 4 times. dealer recommended to check engine. *ak *tt | |||
| 09/11/2001 | 1 | 07/01/2001 | |
| This jeep has had problems since i first bought it. i questioned the dealer about these problems as they arose. i was made to feel that all these things are perfectly natural. this jeep cannot even back up my driveway without squealing, tires and smoking the tires, no matter how slowly i try to go up it. i do not feel safe in this vehicle and would like jeep chrysler to take this vehicle back. i cannot put into 2000 characters all the problems i have had with this vehicle. i have an 11 year old child and thought i was buying reliable transportation. i am very disappointed in the reliablility and the handling of this vehicle. i am afraid to take it on a trip for fear it will quit on me again and strand me in an unsafe place. i have never owned a new vehicle like this before that put the fear of the devil in me like this jeep does. we live in the northeast and should never have to be stranded or put on hold with chrysler emergency roadside assistance for 29 minutes. it took me 3 1/2 hours to warm up. i had severe frostbite due to the mechanical failure i had to endure. *ak | |||
| 09/20/2001 | 11 | 08/02/2001 | |
| There is vibration in the steering wheel. gears are stuck when trying to change gears. dealership is aware of problem.*ak steering wheel does not lock. consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. air conditioner switch needed reset. hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. engine light is illuminated. glove box light went out. upper ball joint was replaced. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 02/22/2001 | 02/01/2001 | ||
| Vehicle will not track, constantly pulls right, dealer addressed and it still pulls right. vibration felt between 35-50 mph from rear, dealer replaced many axle parts, vibration still felt*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| Vehicle in park on a slight incline and it jumped from park to reverse, injuring the owner. the dealer has been contacted. please provide further information.*ak | |||
| 01/12/2001 | 1 | 12/18/2000 | |
| While parked and idling, vehicle jumps out of gear into reverse and went backward into a fence. driver sustained injuries to his right knee. *ak *jg | |||
| 11/15/2001 | 1 | 04/01/2001 | |
| Vehicle was parked on a slight downhill grade, gear selector in park, with the engine running. after a period of time less than 5 minutes, the vehicle came out of park on its own and began to roll forward, crashing through a fence, small trees and shrubs, then down an enbankment. the vehicle sustained severe damage and is probably a total loss.*ak | |||
| 08/04/2001 | 0 | ||
| Vehicle was parked and running inside of a parking lot. vehicle took off without prior warning. there wasn't anyone inside of vehicle, and it stopped on impact with a fence.*ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 11/01/2001 | |||
| Clutch makes a noise when consumer pushes clutch in. consumer has taken vehicle into dealer 11 times in past 6 months. please provide more information.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 06/23/2001 | 1 | 04/01/2001 | |
| I was driving and heard a noise come from the front right. the jeep then pulled hard to the left and crashed into a parked car. by looks, the suspension, steering, and driveline completely broke or detached. i do not know what caused the problem. | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 02/23/2005 | 60000 | 1 | 04/11/2001 |
| I own a 2001 jeep cherokee sport. i have had several issues such as brakes/rotors that i have taken care of without complaint. however my jeep was just diagnosed with a front differential failure and needs a complete overhaul. my car has only 60,000 miles on it and i have had the front and rear differentials serviced twice each according to the specs in my owner's manual. i've been told by private mecanics as well as jeep technicians that this should not have occured. chrysler told me after i had it diagnosed by my personal mechanic to have it checked by my dealership. if the dealership came to the same conclusion i was assured that my warranty would be extended to cover the repair. now chrysler is refusing the repair and will not return my calls. i have been given at least false information and have most likely been lied to. i've already paid almost $200 for the diagnostics and now am being quoted another $925 for the repair by the dealer. i still have over a year left on the note for this vehicle and am appalled that i am already paying to have a major drivetrain component rebuilt. chrysler has done nothing to remedy this. *ak | |||
| 09/15/2004 | 18000 | 5 | |
| Consumer was complaining about a differential problem. the bearings were grinding. consumer took vehicle to the dealer on 4 different occasions, but problem recurred. *ak | |||
| 09/11/2004 | 21000 | 4 | |
| Consumer complained about about rear differential. consumer took vehicle to dealer for servicing on 4 occasions, and it was making a grinding noise 8 months later. warranty expired, and consumer was asked to pay $500.00 for repairs. consumer was told that there was metal in the bottom of differential. *ak | |||
| 09/24/2001 | 2 | 03/01/2001 | |
| Replacement failed 12/05/2001 at 16,709 miles. this replacement appears to be failing again. strong odor and intermittent howling from rear end. odor was attributed by dealer on previous failure to burnt synthetic oil used in differential. *ak | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 01/01/2001 | 4 | 07/07/2000 | |
| Consumer states front rotors continue to warp after (2) replacements. when ever the truck hits a bump while traveling 50 mph or above will shake violently. owner is concerned about controlling the truck when this happens. *jb also the upper and lower ball joint was loose which was causing the steering wheel to shake, the transfer case was loose, the gasket and thermostat was replaced due to a coolant leak, cruise control was inoperative, the air condition and heater only blows at defrost vents, the rear luggage rail came out.*jb | |||