Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/19/20121250001
 Death wobble. i've rotated the tires, i've had the wheels balanced, i've had the tie-rods replaced and unpreditable death wobble continues. i was literally inches away from being rear ended and causing a multicar wreck today on the 22 freeway in santa ana, ca when i had to brake on the freeway to stop the violent wobble. this is a mfg defect that needs to be addressed (and liability assumed) by the mfg. *tr
08/19/2012125000
 Death wobble. i've rotated the tires, i've had the wheels balanced, i've had the tie-rods replaced and unpreditable death wobble continues. i was literally inches away from being rear ended and causing a multicar wreck today on the 22 freeway in santa ana, ca when i had to brake on the freeway to stop the violent wobble. this is a mfg defect that needs to be addressed (and liability assumed) by the mfg.
01/13/2011138000
 Tl- the contact owns a 2001 jeep cherokee sport. the contact stated while she turned the steering, she heard a noise as if plastic broke, the air bag light illuminated, the horn, and the cruise control failed, the check engine light illuminated. the vehicle will be taken to the dealer to be diagnosed. the manufacturer will be contacted. the failure mileage was 138,000 and the current mileage was 138,100. li
07/01/200659650103/01/2001
 Consumer moved steering wheel forward upon exiting 2001 jeep cherokee. now the steering wheel will not move at all. *kb when the steering wheel was moved forward the consumer heard a funny noise. now the steering wheel cannot be moved back to it's normal driving position. the consumer called the dealer and wa given the manufacturers customer service number. the consumer contacted the manufacturer and was told that since the vehicle was no longer under warranty they would not provide any assistance. *nm
07/08/200659650103/15/2001
 Dt*: the contact stated that the steering wheel was making a clicking sound while turning. the tilt steering wheel then locked in the forward position. a service dealer was consulted about the problem, but the vehicle was not inspected.
STEERING - COLUMN
60001
 Consumer states that the steering wheel shimmers excessively when driving making it difficult to maintain vehicle control. dealer diagnosed cracked steering column. *ak
STEERING - GEAR BOX - SHAFT SECTOR
01/30/2002208/01/2000
 Consumer was backing out of the driveway and discovered the steering column had disconnected from the wheel.*ak. consumer was informed by another dealer that the steering sector shaft was not installed correctly, the bolt was not tight, which caused the loss of steering, also the 4 wheel drive level was vibrating and noisy.*jb
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
12/02/2002
 While driving the vehicle at 60mph the bolts of the gear box of the power steering broke and consumer lose control of the steering wheel. dealer has been notified. please provide further information . ts
STEERING - LINKAGES - LINK - DRAG - CONNECTION
04/16/20021
 While traveling on highway vehicle oversteered to the right, without prior warning, vehicle lost control and overturned, dealership was aware of problem.*ak vehicle was analyzed and was found the cause of the accident was due to an improperly tightened adjusting collar on the drag link, this caused the extra effort having to be applied by the operator to turn the wheel to the left to correct the excessive rightward movement of the vehicle, when the adjusting collar finally moved, it created the abrupt maneuver that resulted in the overturning of the vehicle. *slc
STEERING - LINKAGES - TIE ROD ASSEMBLY
05/31/2002
 Vehicle was at dealer for brake service. mechanic determined that tie rod sleeve was disconnecting and had to be replaced.*ak
STEERING - WHEEL AND HANDLE BAR
 Consumer called complaining about having a problem with the steering pump. also stated that it has been replace three different times on the last six months and now it is happend again for the forth time. dealer was contacted and stated that the lemon law will only cover three times and nothing else. ts
09/20/20021
 The vehicle made noise when steering wheel was turned. dealer lubricated the steering column. *yh
09/20/20011108/02/2001
 There is vibration in the steering wheel. gears are stuck when trying to change gears. dealership is aware of problem.*ak steering wheel does not lock. consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. air conditioner switch needed reset. hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. engine light is illuminated. glove box light went out. upper ball joint was replaced. *jb
05/15/2001302/02/2001
 When brakes are applied vehicle vibrates. dealer had surfaced front and rear rotors, but problem has reoccurred.*ak humming noise from steering when making sharp left turns. front window skips when putting window down with auto, dealer lubed window tracks. *slc
03/06/2001102/17/2001
 Structure underneath is rusting out. also, brake line is corroded/ exhaust is pitted, and steering spindle rusted and corroded. front and rear suspension are corroded also. *slc