Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - CLUTCH ASSEMBLY
060020308/01/200310003535Clutch slipping. 2004 cherokee included. *tt10/23/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
05/15/20028000
 My wife and i purchased our vehicle from el dorado jeep in mckinney texas, on 26 december 2001. the vehicle is still under warranty, and has not cost any out of pocket as of yet. the vehicle in question, a 2002 jeep cherokee laredo was returned to the dealer with a little more than 8000 miles and my wife indicated that there seemed to be a problem with the transmission then, with the dealer unable to find a problem. the vehicle has been returned a total of 7 times for transmission problems, and the dealer unable to find a problem. on one occasion it was returned and the transmission was removed from the vehicle, and clutches that had been burnt, were removed, but they could still not find any problem. seals have been replaced, cables have been adjusted, and specs have been reset, but still the dealer can find no problem with the transmission. the vehicle now has a total of over 40,000 miles, my wife is still experiencing rough shifting, jerking, and sometimes she states that it is trying to lock up as she is driving. this is not a figment of my wife's imagination, i have been in the vehicle when it has done some of these things, and happens without notice. it may operate normally on one occasion, and on another you experience a problem. when will it happen and be the wrong time! the dealership, el dorado chevrolet chrysler jeep of mckinney is owned by stan graff of graff chevrolet of grand prairie texas. upon beginning our last quest with the dealership, my wife was contacted and it was stated to her that they did not believe would be able to fix the vehicle to satisfy her and suggested putting her into a new jeep. they claim they can find nothing wrong with the transmission. they have had several people drive our vehicle and are unable to duplicate the problem. we have talked to others that have experienced the same thing, not just with jeep, but other chrysler products.
POWER TRAIN - AUTOMATIC TRANSMISSION
02/19/20040
 The consumer took the vehicle to dealer for routine maintenance. the mechanic noticed a problem with the transmission. the mechanic placed the vehicle on the diagnostic machine for further observation. the mechanic could not duplicate the problem. the consumer was experiencing more problems therefore returned the vehicle to the dealer. the consumer told the mechanic that a recall was performed on the vehicle to replace a secondary floor shifter. the consumer feels this recall may not have been done properly. at this time the problem still exist. *nm
03/31/200320000
 The vehicle was left in park with the engine on. the vehicles gear shift lever jumped out of park and the vehicle hit a parked car. *nlm
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
03/29/2002
 Consumer noticed fluid underneath vehicle. dealer determined that transmission was leaking. vehicle was taken to dealer 4 times, seals were replaced, but transmission still leaks.*ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
11/14/2002103/31/2002
 Nar 03/17/2003 the consumers vehicle spontaneously shifted from park into reverse with out any notice. the vehicle was towed to jeep dealership for repairs on the door and the transmission but the vehicle was not repaired because chrysler refused to accept responsibility for the defect that resulted in movement from park to reverse shift. consumer is very discourage and wants further investigation done. *cb *jb
POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH
04/19/2002204/01/2002
 2 separate occasions, after a drive when putting car into park, the engine raced out of control in reverse. luckily the brakes held it from speeding in reverse. *ak