Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
SB-18-013-0905/01/200910030707Jeep: in cold climates a mil illumination p0123 or p0222 or stored diagnostic trouble code p0123 or 00222 and the etc light illuminated. this involves replacing the electronic throttle body and clean air duct. *pe11/13/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
12/22/2012538631
 Purchased 2007 jeep grand cherokee overland 5.7 hemi july 31, 2007. december 1, 2010 my wife was traveling on an interstate at 65 mph when the engine suddenly shut down. she managed to pull the car off the road, started the engine and drove home without any more issues. dealership technician discovered p0884 code from the pcm. he could not find any problems. car continued to stall numerous times at high speed and sometimes while stopped at a stop sign or red light. this problem started shortly after the engine spark plugs were changed. after numerous parts were changed at the dealership, with no results, the technician contacted an engineer from the chrysler company. during an on site visit the engineer suspected there was an issue with the upper engine harness receiving an electrical induction from the engine coils causing the pcm to shut the engine down. the technician installed foil around the harness and wire tied the harness up off the cradles they lay in. engine performed normal with no shut downs for several months. decision was made to change the upper engine harness. since the harness was changed my jeep has stalled out four more times. the most recent stall occurred the last week of december 2012. this is an extremely dangerous situation to be traveling at interstate speed limits and your car stalls. chrysler places drivers in a situation with a vehicle that is uncontrollable while traveling on an interstate with cars behind you. i started an on line thread in jeep forum.com concerning this issue. http://www.jeepforum.com/forum/f67/2007-jeep-grand-cherokee-overland-stalling-problem-1147825/. there are numerous other folks having this problem in the usa, canada, and hawaii. i think that an investigation should be performed to discover what is causing this issue and come up with a positive repair for customers that are having this problem. *tr
12/22/201253863
 Purchased 2007 jeep grand cherokee overland 5.7 hemi july 31, 2007. december 1, 2010 my wife was traveling on an interstate at 65 mph when the engine suddenly shut down. she managed to pull the car off the road, started the engine and drove home without any more issues. dealership technician discovered p0884 code from the pcm. he could not find any problems. car continued to stall numerous times at high speed and sometimes while stopped at a stop sign or red light. this problem started shortly after the engine spark plugs were changed. after numerous parts were changed at the dealership, with no results, the technician contacted an engineer from the chrysler company. during an on site visit the engineer suspected there was an issue with the upper engine harness receiving an electrical induction from the engine coils causing the pcm to shut the engine down. the technician installed foil around the harness and wire tied the harness up off the cradles they lay in. engine performed normal with no shut downs for several months. decision was made to change the upper engine harness. since the harness was changed my jeep has stalled out four more times. the most recent stall occured the last week of december 2012. this is an extremely dangerous situation to be traveling at interstate speed limits and your car stalls. chrysler places drivers in a situation with a vehicle that is uncontrollable while traveling on an interstate with cars behind you. i started an on line thread in jeep forum.com concerning this issue. http://www.jeepforum.com/forum/f67/2007-jeep-grand-cherokee-overland-stalling-problem-1147825/. there are numerous other folks having this problem in the usa, canada, and hawaii. i think that an investagation should be performed to discover what is causing this issue and come up with a positive repair for customers that are having this problem.
03/01/2011600001
 My vehicle stalls while driving. it happens while at idle at a stop light, and it happens while at speed. it hasn't occurred yet at speeds above 45 mph. everytime it stalls, i get a oil pressure warning light. i occasionally receive a electronic throttle warning light as well. i also occasionally receive a electronic stability program (esp)/traction control system (tcs) indicator light when my power steering cuts off due to the engine stall. the problem always corrects itself upon shutting the key off, and restarting the vehicle. i have had it to the dealership, and they haven't been able to diagnose nor recreate the problem. fyi, i recently had my 5 year powertrain inspection done by the chrysler dealership, and my jeep passed with no noted issues. i have included a link to a website that shows many other people having similar problems with this vehicle. this vehicle is a safety hazard, and it needs to be recalled. here's the link to the website: http://www.aboutautomobile.com/complaint/2007/jeep/grand+cherokee/engine+and+engine+cooling+system. *tr
03/01/201160000
 My vehicle stalls while driving. it happens while at idle at a stop light, and it happens while at speed. it hasn't occured yet at speeds above 45 mph. everytime it stalls, i get a oil pressure warning light. i occasionally receive a electronic throttle warning light as well. i also occasionally receive a electronic stability program (esp)/traction control system (tcs) indicator light when my power steering cuts off due to the engine stall. the problem always corrects itself upon shutting the key off, and restarting the vehicle. i have had it to the dealership, and they haven't been able to diagnose nor recreate the problem. fyi, i recently had my 5 year powertrain inspection done by the chryslar dealership, and my jeep passed with no noted issues. i have included a link to a website that shows many other people having similar problems with this vehicle. this vehicle is a safety hazard, and it needs to be recalled. here's the link to the website: http://www.aboutautomobile.com/complaint/2007/jeep/grand+cherokee/engine+and+engine+cooling+system
06/13/2012330001
 2007 jeep grand cherokee laredo - randomly the vehicle will not start, when turning the key to in the ignition you can hear the relay clicking, engine does not crank or start. when the key is returned to the off position the data display below the tachometer momentarily states that the transmission is overheated. the battery is fully charged and everything else, lights, horn, etc still work. there are no error codes dumped. the first attempt to fix this by the dealership was to replace the starter, now 4 months later the vehicle is doing the same exact thing. this has become a reliability issue in that there is no telling when this will occur, each time family members have been stranded with this vehicle, jeep dealership seems to be stumped. i have read of many jeep vehicles that demonstrate this very same problem, without resolution. this can be an intermittent issue, usually have to wait until it becomes a hard fail before the dealership will look at it. this is extremely frustrating owning this vehicle not knowing when it will or will not start and whether the dealership can or cannot fix it! *tr
06/13/201233000
 2007 jeep grand cherokee laredo - randomly the vehicle will not start, when turning the key to in the ignition you can hear the relay clicking, engine does not crank or start. when the key is returned to the off position the data display below the tachometer momentarily states that the transmission is overheated. the battery is fully charged and everything else, lights, horn, etc still work. there are no error codes dumped. the first attempt to fix this by the dealership was to replace the starter, now 4 months later the vehicle is doing the same exact thing. this has become a reliability issue in that there is no telling when this will occur, each time family members have been stranded with this vehicle, jeep dealership seems to be stumped. i have read of many jeep vehicles that demonstrate this very same problem, without resolution. this can be an intermittent issue, usually have to wait until it becomes a hard fail before the dealership will look at it. this is extremely frustrating owning this vehicle not knowing when it will or will not start and whether the dealership can or cannot fix it!
ENGINE AND ENGINE COOLING
03/01/2011600001
 My vehicle stalls while driving. it happens while at idle at a stop light, and it happens while at speed. it hasn't occurred yet at speeds above 45 mph. everytime it stalls, i get a oil pressure warning light. i occasionally receive a electronic throttle warning light as well. i also occasionally receive a electronic stability program (esp)/traction control system (tcs) indicator light when my power steering cuts off due to the engine stall. the problem always corrects itself upon shutting the key off, and restarting the vehicle. i have had it to the dealership, and they haven't been able to diagnose nor recreate the problem. fyi, i recently had my 5 year powertrain inspection done by the chrysler dealership, and my jeep passed with no noted issues. i have included a link to a website that shows many other people having similar problems with this vehicle. this vehicle is a safety hazard, and it needs to be recalled. here's the link to the website: http://www.aboutautomobile.com/complaint/2007/jeep/grand+cherokee/engine+and+engine+cooling+system. *tr
12/01/201167000
 My vehicle will just shut off. sometimes it shuts off while in park, sometimes while stopped at a red traffic light, and sometimes while going 70mph on the freeway. it has been at my local jeep dealership for over 2 weeks now. they initially changed numerous control modules they told me are the computers or brains of the car and still the problem persists. at this point they have told me that they have had an engineer from chrysler come in to look at the vehicle and he has no clue why this might be going on. help please!!
12/08/201176526
 Tl-the contact owns a 2007 jeep cherokee. the contact was driving 60 mph when the vehicle stalled without warning. as the contact was pulling to the side of road, the vehicle restarted independently. the contact did not take the vehicle to the dealer nor contact the manufacturer. the failure mileage was 76,526. kmj
12/08/201176526
 Tl-the contact owns a 2007 jeep cherokee. the contact stated while driving 60 mph the vehicle stalled. as the contact was pulling to the side of road the vehicle restarted own it's own. the contact did not take the vehicle to a dealer or call the manufacturer. the failure mileage was 76,526. jo
01/15/201039000
 Tl*the contact owns a 2007 jeep grand cherokee. while driving 35 mph the engine stalled without warning. within seconds, the vehicle would restart without driver intent. the dealer replaced the ignition switch, the power-train control module, and the electronic control module; yet, the failure persisted. the contact voluntarily surrendered the vehicle to the manufacturer. he was concerned that the vehicle would be resold since it could potentially cause a crash to occur. the failure mileage was 39,000 and the current mileage was unknown.
03/05/2010543001
 While driving the vehicle on the highway, it stalls without warning. *tr