Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/14/2013 | 105250 | 1 | |
| Driving down road and engine stalled. loss of power steering and power brakes. put car in park and the car still moved wouldn't restart had to switch ignition off and take key out of ignition before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty. *tr | |||
| 01/14/2013 | 105250 | ||
| Driving down road and engine stalled. loss of power steering and power brakes. put car in park and the car still moved wouldnt restart had to switch ignition off and take key out of ignition before engine would start. stalls at random without any engine malfunction lamps. hazard to be driving on road. problem still unknown and vehicle is out of extended warranty. | |||
| 12/22/2012 | 53863 | 1 | |
| Purchased 2007 jeep grand cherokee overland 5.7 hemi july 31, 2007. december 1, 2010 my wife was traveling on an interstate at 65 mph when the engine suddenly shut down. she managed to pull the car off the road, started the engine and drove home without any more issues. dealership technician discovered p0884 code from the pcm. he could not find any problems. car continued to stall numerous times at high speed and sometimes while stopped at a stop sign or red light. this problem started shortly after the engine spark plugs were changed. after numerous parts were changed at the dealership, with no results, the technician contacted an engineer from the chrysler company. during an on site visit the engineer suspected there was an issue with the upper engine harness receiving an electrical induction from the engine coils causing the pcm to shut the engine down. the technician installed foil around the harness and wire tied the harness up off the cradles they lay in. engine performed normal with no shut downs for several months. decision was made to change the upper engine harness. since the harness was changed my jeep has stalled out four more times. the most recent stall occurred the last week of december 2012. this is an extremely dangerous situation to be traveling at interstate speed limits and your car stalls. chrysler places drivers in a situation with a vehicle that is uncontrollable while traveling on an interstate with cars behind you. i started an on line thread in jeep forum.com concerning this issue. http://www.jeepforum.com/forum/f67/2007-jeep-grand-cherokee-overland-stalling-problem-1147825/. there are numerous other folks having this problem in the usa, canada, and hawaii. i think that an investigation should be performed to discover what is causing this issue and come up with a positive repair for customers that are having this problem. *tr | |||
| 11/16/2012 | 79000 | 1 | |
| The vehicle will stall out when you are trying to accelerate, even with the gas pedal to the floor the rpms will shoot up but the vehicle will not move forward. if you stop and put the car in neutral it will sometimes fix itself but not always and this is not a good option to resort to in the middle of an intersection. this vehicle will also downshift on its own while you are driving at a high speed slowing your car without warning. very dangerous if driving on the interstate with other vehicles around. was told replacing the electronic shift module (at $1100) may possibly fix the problem but the dealership was not sure that this would remedy the issue. *tr | |||
| 11/16/2012 | 79000 | ||
| The vehicle will stall out when you are trying to accelerate, even with the gas pedal to the floor the rpms will shoot up but the vehicle will not move forward. if you stop and put the car in neutral it will sometimes fix itself but not always and this is not a good option to resort to in the middle of an intersection. this vehicle will also downshift on its own while you are driving at a high speed slowing your car without warning. very dangerous if driving on the interstate with other vehicles around. was told replacing the electronic shift module (at $1100) may possibly fix the problem but the dealership was not sure that this would remedy the issue. | |||
| 11/16/2012 | 95000 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. while driving approximately 40 mph, the accelerator pedal was engaged but failed to respond. the contact merged to the shoulder, powered off and restarted the vehicle. the vehicle intermittently continued to experience failures with the accelerator as the check engine warning light illuminated. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and the current mileage was 95,000. the vin was not available. kmj | |||
| 11/16/2012 | 40 | ||
| Tl - the contact owns a 2007 jeep grand cherokee. while driving at approximately 40 mph the contact stated the accelerator failed to respond. the contact merged to the shoulder of the road powered off and restarted the vehicle. the contact stated the vehicle intermittently continued to experience failure with the accelerator and the engine warning light illuminated. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was made aware of the failure and stated the vehicle was not included in any recall. the vehicle was not repaired. the approximate failure mileage and the current mileage was 95,000. the vin number was not available. dr | |||
| 06/13/2012 | 33000 | 1 | |
| 2007 jeep grand cherokee laredo - randomly the vehicle will not start, when turning the key to in the ignition you can hear the relay clicking, engine does not crank or start. when the key is returned to the off position the data display below the tachometer momentarily states that the transmission is overheated. the battery is fully charged and everything else, lights, horn, etc still work. there are no error codes dumped. the first attempt to fix this by the dealership was to replace the starter, now 4 months later the vehicle is doing the same exact thing. this has become a reliability issue in that there is no telling when this will occur, each time family members have been stranded with this vehicle, jeep dealership seems to be stumped. i have read of many jeep vehicles that demonstrate this very same problem, without resolution. this can be an intermittent issue, usually have to wait until it becomes a hard fail before the dealership will look at it. this is extremely frustrating owning this vehicle not knowing when it will or will not start and whether the dealership can or cannot fix it! *tr | |||
| 02/16/2012 | 69000 | ||
| Was pulling from a stop sign when the vehicle suddenly shifted to fourth gear without touching shift left lever causing the vehicle to accelerate very slow and was almost hit by cross traffic because i could not get out of the way, luckly they swerved around me. i have read multiple complaints of same problem with shifting out of control. it must be a manufacturer defect. if it had not been for an alert driver the situation might have turned out differently for my family and i. jeep needs to remedy this problem before somebody is killed. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/27/2010 | 48000 | ||
| Tl-the contact owns a 2007 jeep cherokee. the contact stated that while driving approximately 50 mph the shift module suddenly failed by shifting out of gear and stalled the vehicle. the vehicle was able to restart and he then drove to the nearest dealer. the dealer inspected the vehicle and informed the contact that he needed to replace the gear shift module. the vehicle was not repaired. the failure mileage was approximately 48,000. the vin was unavailable. tb | |||