Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
03/08/20081010/01/2006
 Jeep commander will completely turn off at random times when driving, most seem to happen when jeep is idling or moving slow. has not happened at time were an accident has happened, but has turned of in middle of intersections several times. *tr
10/05/2007204/01/2006
 This has happened on more then one occasion. the 1st couple of times the check engine light was one, it took 2 times there and they replaced the modular. after that that was taken care of but then while driving down the street all the instrument lights on the panel came on and all gauges went to zero. the second time this happened, i was driving to work going about 35 miles per hour, again all lights on instrument panel came on and the jeep stalled causing my wheels to lock and my steering to not work, i had to skid off the side of the road, thank goodness no one was behind me. i started my jeep a couple minutes later and the check engine light and all gauges were still at zero and frightened, i was able to drive home through the neighborhood. i took it to the dealership which was there a day because they knew i was furious at this time because i could have caused an accident causing injury to myself and other drivers, i then got it back and was driving home again thank goodness not on the freeway and it happened again. i took it back to the dealer who told me there is nothing that can be done because nothing is being detected on the chip so they can not fix it, they advised me to just drive it and keep a log of the pattern to help them determine the cause. i called the service manager and told him that i have a huge problem with them asking me to drive this for a pattern and causing a potentionally fatal accident to get a pattern which they already know had done this before, the service manger is having the service writer drive my jeep and has been so for almost a week now. i can't believe that this issue is not being taken serious, i could have caused a very very serious accident on the freeway and more so when it starts to snow. i do not feel safe in this vehicle, not only for myself buy other's on the road. this is something that needs to be taken care of now before someone loses there life. *tr
08/02/200718500107/01/2006
 Tl*the contact owns a 2006 jeep commander. the contact stated that the engine was running and the vehicle was parked. while buckled in the passenger seat, her two year old grandson placed the vehicle in reverse. the contact jumped in the vehicle and applied the brake, however the vehicle slightly crashed into the garage door. the rear bumper was damaged. the driver side back up system did not work. the vehicle has not been inspected by the dealer. the vin and failure speed were unknown. the current and failure mileages were 18,500.
01/01/19011
 2006 jeep commander recall question customer is asking if the ea07007 nhtsa action is going to result in a recall**cc *tr the consumer inquired as to how long it will take to reach a resolution. updated 07/23/07. *jb
05/12/20077
 I recently purchased a new 2006 jeep commander limited. the vehicle currently has less than 6000 miles. over the past few months the jeep has unexpectedly stalled at least 7 times. one particular stall happened while pulling into a busy street and nearly resulted in a collision. i want to return the vehicle but the dealership will not take it back. i purchased the jeep for my wife to drive and she takes our 2 children with her in the vehicle. i am very concerned about them being injured or more even more serious consequences as a result of the jeep stalling. my goal is to receive a full refund or to have the vehicle replaced with same make, model, etc with an engine that is mechanically sound and does not stall. what are my options?
03/28/20073001003/27/2006
 1) 2006 jeep commander began stalling just weeks after purchasing it. the vehicle has stalled about 10 times in 12 months. 2) the vehicle completely stalls while driving (usually while in the process of slowing down), or when coming to stop or when beginning to go. this has happened in parking lots, intersections, as well as driving on busy roads. luckily the cars behind put on their brakes before rear-ending my car. however, the result could easily be an accident - which i am trying to prevent. 3) brought the vehicle two times to the dealership where it was purchased. i was told that while they and chrysler are aware, they have not come up with a fix for the problem because they do not know what is causing it. i also called chrysler's customer service number and was told that i had to get a second opinion but there was nothing else they could do because the problem has not been diagnosed. *jb
05/18/2006200405/18/2006
 Purchased 2006 commander in may 2006. the day i drove it off the lot i heard wind noise. it has since been in for repairs 4 times, including removing the dash which now has left me with a squeaky dashboard. have contacted the district manager, who wants one more chance, called corp chrysler hq who opened a file & then closed it without verifying my satisfaction, have reopened a file with chrysler, tried to speak with a service manager at the 800 customer service number and was refused. *jb
07/12/2006612/15/2005
 Vehicle completely stalls and shuts down while driving...no matter what speed. it happened to me at 45 mph as well as 25 mph. when this happens there also is no steering.....almost got into a serious car accident due to this repeated problem. have taken to get serviced and they can not find anything wrong. *jb