Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/12/2012721431
 When attempting to move my child's car seat to the 2nd row driver side outboard, the car seat is unable to be installed properly. our britax marathon car seat cannot be moved from the center position to an outboard position because the head rests on the 2nd row seat tilt forward and cannot be removed. with two children in the car i will be forced to move my older child to a less stable and less safe backless booster seat, so that i can put my second child in the infant seat in the center position. had i known this at the time of purchase i would not have purchased this vehicle. jeep has had many complaints but does not offer a solution or seem to care about child safety. manually removing the head rest by disassembling the seat may leave 8 posts exposed, also not safe for children. *tr
10/12/201272143
 When attempting to move my child's car seat to the 2nd row driver side outboard, the car seat is unable to be installed properly. our britax marathon car seat cannot be moved from the center position to an outboard position because the head rests on the 2nd row seat tilt forward and cannot be removed. with two children in the car i will be forced to move my older child to a less stable and less safe backless booster seat, so that i can put my second child in the infant seat in the center position. had i known this at the time of purchase i would not have purchased this vehicle. jeep has had many complaints but does not offer a solution or seem to care about child safety. manually removing the head rest by disassembling the seat may leave 8 posts exposed, also not safe for children.
11/30/201175000
 Electrical dash board blinks while driving, driver's seat moves while driving, when it rains the driver's floor is soaked with water and passenger side floor is wet as well, vehicle jerks while driving. indication lights pops on dashboard spratically, radio and navigation doesn't work.
12/30/2009600001
 Tl* the contact owns a 2006 jeep commander. when she attempted to install the safety seat in the forward facing position ,she noticed that the vehicles rear seats head rest tilted forward;which does not allow the safety seat to rest against the seats back . she could not remove the head rests or push them backward; therefore the safety seat could tilt over if there was an accident. she contacted the manufacturer. a representative stated that this was how the seats head rest was designed and that there was nothing they could do to assist with the installation of her safety seat. she was advised to file a complaint with nhtsa. the safety seat was a como manufactured by recaro she did not have the model number. the current and the failure mileages were 65,000. *cn updated 02/17/10
12/20/2008380001
 Leaking coolant- water pump in 2006 commander needed to be replaced at 38,000 miles. i have also had problems with the fabric seats staining. *tr
07/19/20066200207/05/2006
 Dt*: the contact stated there was rust on the base of the front seat. the vehicle was taken to the dealer who declared all jeep commanders rust in that manner and did not provide any solution to correct the problem. the manufacturer was contacted and no solution was provided. the weatherstrip on the right rear door did not fit properly and the trim around the radio did not fit as well. updated 08/21/06. *jb
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
02/01/20063001/21/2006
 I recently purchased a 2006 jeep commander and after bringing it home, i came across a design flaw that has become a fairly huge problem for my family. it seems as if the head rests on the second row seats cannot be removed. this poses a big problem for my four-year-old daughter who must use a booster seat. in order for this booster seat (or any booster seat, for that matter) to lay flat against the back of the car seat, the head rest must be removed. frankly, in every one of my previous vehicles, a head rest could be selectively removed by pressing a button at the top of the seat and sliding the head rest up and out. the commander head rests seem to be fixed in place. they just seem to move forward when you flip the seat down to access the third row. to make matters worse, they are fixed in a slightly forward position, which forces the booster seat to pitch forward. i can correct that slightly by reclining the seat back, but, in the commander, the second row seat only slightly reclines. in any case, the booster can't be installed properly (or safely, according to the manual) because it can't rest against the back of the seat due to the head rest, which pushed the top of the booster seat forward. after complaining to daimler-chrysler, i received an email saying the indeed the head rest cannot be removed or adjusted. they offered no fix for this issue. *nm