Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/19/2008 | 17000 | ||
| Tl* the contact owns a 2007 jeep commander. the contact stated when driving at various speeds during rainy weather, rain water would leak into the vehicle onto the dashboard and interior floor. the dealer drained the water from the vehicle drain yet the failure persisted. the contact confirmed the failure occurred since the date of purchase. there were no further repairs made to the vehicle. the failure mileage was 17,000 and the current mileage was 27,000. | |||
| 06/12/2008 | 11935 | 1 | |
| I have owned my 2007 jeep commander for about ten months now. the problem i have is when my knee bumps the bottom of the ignition key (turning it to the left, & shutting the vehicle off) which is unusually located at the bottom portion of the console (i guess this vehicle wasn't meant for tall people). when this happens the vehicle immediately shuts off, causing the power steering to shut off as well. this has happened four times now. the last time it happened was thursday, june 12, 2008 around 11:15 am. i was driving my 1 year old son to the babysitters house. my knee bumped the key as i was approaching a turn, shutting off the vehicle/power steering, so i kept going straight, and nearly crashed. luckily, i slammed the brakes and stopped just in time. after this incident i realized how serious the problem really is. although i have to drive it at the moment (backwards, so i can't afford to trade it in), i have become leery and uncomfortable with my commander because of what could happen to my child, me, or someone else if (or rather when) this happens again. i am now constantly trying to stay aware of where my right knee is at all times. instead of reporting this to my dealership (i know they can't do anything about design flaws). i have decided to go straight to the nhtsa. please help! *tr | |||
| STRUCTURE - BODY | |||
| 06/24/2012 | 37000 | ||
| Tl-the contact owns a 2007 jeep commander. the contact stated that whenever it rained water would leak through the sun roof. the vehicle was in the process of being taken to a dealer to inspect the failure. the manufacturer was notified and offered no assistance. the failure mileage was 37,000. sm. | |||
| 06/24/2012 | 37000 | ||
| Tl-the contact owns a 2007 jeep commander. the contact stated whenever it rains it would come through the sun roof. the vehicle will be taken to the dealer to inspect the failure. the manufacturer was notified who offered no assistance. the failure mileage was 37,000. mw | |||
| 09/01/2011 | 51000 | ||
| Tl- the contact owns a 2007 jeep commander. the contact stated that the sun roof was leaking. there was water damage to the seat belts as well as the electronics in the vehicle. the vehicle was taken to the dealer for diagnosis. the dealer repaired the leak however, did not list the exact repairs. a few months later, the leak recurred. the vehicle was taken to the dealer where they advised that they were unable to locate a leak and advised the contact to call the manufacturer. the vehicle was not further repaired. the failure mileage was 51,000 and the current mileage was 58,000. kmj | |||
| 09/01/2011 | 51000 | ||
| Tl- the contact owns a 2007 jeep commander. the contact stated that the vehicle is leaking from the sun roof into the vehicle causing water damage to the seat belts as well as the electronics in the vehicle. the vehicle was taken to the dealer for diagnosis and stated that they fixed the leak however they did not list what the remedy was. a few months later the leak happened again and when the vehicle was taken to the dealer they stated they were unable to find a leak and advised the contact to call the manufacturer who advised him to call nhtsa. the vehicle had not been repaired. the failure mileage was 51,000 and the current mileage was 58,000. dt | |||
| 12/10/2010 | 50000 | ||
| Recently had to have sunroof drains cleaned for second time in the last 14 months at a cost of $500 each time. heberts town and country in shreveport, la tells me that drains are clogged and this is causing water to leak into the cabin of the vehicle. they also mentioned that they can't warranty any of the work b/c an actual part hasn't broken. very convienent for them. we parked the vehicle in a garage in the evenings and made sure we didn't park under any trees at other times that may clog drains, but they got clogged. i'm not sure how clean you have to keep vehicle to keep drains from clogging, but i effectively have a jeep that can't get wet or dirty. completely contrary to any advertising done by jeep claiming how rugged their vehicles are. | |||
| 10/04/2011 | 400000 | ||
| Tl- the contact owns a 2007 jeep commander. the contact stated that every time it rained the front of the vehicle became flooded. the contact took the vehicle to a glass facility to have the sun roof diagnosed and was told there were no clogs in the drain pipes that could cause the failure. the dealer had not inspected the vehicle, but the contact was concerned that the failure was caused by the seals on the doors. the contact stated the failure also caused the dome light on the interior of the door to come on after it rained and was worried about a possible electrical manufacturers defect. the vin was not available. the failure mileage was 40,000 and the current mileage was 45,000. rvk | |||
| 10/04/2011 | 400000 | ||
| Tl- the contact owns a 2007 jeep commander. the contact stated that every time it rains the vehicle gets flooded in the front. the contact took the vehicle to a glass facility to have the sun roof looked at and was told there was no clogs in the drain pipes that could cause the problem. the dealer had not inspected the vehicle, but the contact feels the failure is coming from the seals on the doors. the contact stated the failure caused the dome light on the interior of the door to come on after it rained and is worried about a possible electrical issue. the contact feels this is a manufacturers defect. the vin was not available. the failure mileage was 40,000 and the current mileage was 45,000.rl | |||
| 08/09/2007 | 5000 | 1 | 06/01/2007 |
| Tl*the contact owns a 2007 jeep commander. the current and failure mileages were 5,000. the vehicle was parked for two days. when the contact returned to his vehicle it was flooded with water from the rain. the vehicle had not been looked at by a dealer. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 02/24/2008 | 2000 | 3 | 09/17/2007 |
| I bought a new 2007 jeep commander, and during the first rain that we got the front passenger cabin area was flooded. i took it to the dealer ship and they were unable to correct the problem. the service advisor stated that they have had several complaints with other jeep commanders with the same problem, and that they have contacted the manufacture to obtain advice from them with negative results. as of the last rains that we received in february of 2008 i still have the same problem with water entering some were through the roof of the vehicle and leaking down into the front passenger compartment area. my current mileage 4,000. *tr | |||
| 10/17/2007 | 775 | 3 | 09/21/2007 |
| We purchased a 2007 jeep commander limited in september, 2007. after the first rains in october, 2007 the jeep cabin was flooded with rain water entering the cabin via the front driver and passenger front pillars. the dealer claimed they could not reproduce the leaking and sent us away. the cabin flooded again following the next rain storm. this time dealer replaced moon roof gutter/drain on passenger side. next rain storm flooding again and dealer replaced moon roof gutter/drain on the driver side. upon return from the dealer electronic components began malfunctioning such as interior dome lights, automatic headlamps, intermittent wiper functions, etc. i suspect the deluge of water from the cabin flooding is now affecting the electronics in the dash, headliner, center console and doors. we have petitioned daimlerchrysler corporation under the california lemon laws, but we no have no response as of yet. *tr | |||