Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 1804407 | 10/12/2007 | 10023422 | Mil illumination due to diagnostic trouble code (dtc) p0524 - engine oil pressure too low. *kb | 12/10/2007 | |
| 0900407 | 09/25/2007 | 10023165 | Engine cranks but will not start and applies to vehicles equipped with a 3.0l diesel engine. *nj | 10/30/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| 0900507 | 10/02/2007 | 10023403 | 3.0l diesel oil filter cap service. *nj | 12/07/2007 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SB-J19 | 08/01/2009 | 10032766 | Chrysler/jeep/dodge: california emissions warranty addendum. the warranty book on certain vehicles may contain errors or may be missing information regarding the coponents covered by the california emissions warranty. dodge-caravan/grand | 05/19/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/26/2013 | 62200 | ||
| Tl* the contact owns a 2008 jeep commander. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was later taken to a dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was approximately 62,200. the current mileage was approximately 64,200. the vin was unavailable. | |||
| 01/26/2013 | 62200 | ||
| Tl- the contact owns a 2008 jeep commander. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was later taken to a dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was approximately 62,200. the current mileage was approximately 64,200. the vin was unavailable. mah | |||
| 01/26/2013 | 62200 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated that while driving at various speeds the vehicle would stall without any warning. the vehicle was later taken to a dealer. after inspection they advised her that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 62,200. the current mileage was approximately 64,200. the vin was unavailable. tb | |||
| 07/10/2012 | 79000 | ||
| Tl* the contact owns a 2008 jeep commander. the contact stated that while driving 60 mph, the vehicle stalled without any warning. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure but they did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 79,000 and the current mileage was 84,000. | |||
| 07/10/2012 | 79000 | ||
| Tl - the contact owns a 2008 jeep commander. the contact stated that while driving 60 mph, the vehicle stalled without any warnings. the vehicle was taken to the dealer. the technician was unable to diagnosed the failure. the manufacturer was made aware of the failure but they did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 79,000 and the current mileage was 84,000. pm | |||
| 01/01/2009 | 42000 | ||
| Tl- the contact owns a 2008 jeep commander. the contact stated that while driving, the vehicle suddenly stalled. the contact also stated that the failure occurred while at a complete stop. the vehicle was taken to a private mechanic where two diagnostics were performed but the failure could not be replicated. the vehicle was given a gas treatment but the failure recurred. the failure was not repaired. the manufacturer was contacted about the failure and informed the contact that the vehicle was not included in nhtsa campaign id number: 08v059000 (electrical system). the failure mileage was 42,000 and the current mileage was 104,000. the vin was not available. mah | |||
| 06/17/2012 | 62000 | 1 | |
| While traveling northbound on the new jersey turnpike on june 17, 2012, at approximately 4:00 pm the vehicles engine just stalled, rate of speed at the time was approximately 55 mph. my wife was able to guide the vehicle to the side of the road. got out check the engine compartment, could not identify any issues. wife restarted the vehicle. this has occurred at least six times over the past six months, seems to be occurring more frequently lately. most of the stalls seem to be at speeds above 45 mph, but she has mentioned that it recently stalled at an intersection. *tr | |||
| 07/10/2012 | 79000 | ||
| Tl - the contact owns a 2008 jeep commander. the contact stated that while driving 60 mph, the vehicle stalled without any warnings. the vehicle was taken to the dealer. the technician was unable to diagnosed the failure. the manufacturer was made aware of the failure but they did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 79,000 and the current mileage was 84,000. pm | |||
| 01/01/2009 | 42000 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated that the vehicle stalled without warning while driving at any speed or at a stop. the vehicle was taken to the local mechanic two diagnostic was performed but was unable to locate a failure code. the mechanic performed a gas treatmen; however the failure was not corrected. the vehicle continued to stall. the vehicle was not repaired. the manufacturer advised that the vehicle was not included in campaign id number: 08v059000 visibility: windshield wiper/washer. the failure mileage was 42,000 and the current mileage was 104,000. li | |||
| 06/17/2012 | 62000 | ||
| While traveling northbound on the new jersey turnpike on june 17, 2012, at approximately 4:00 pm the vehicles engine just stalled, rate of speed at the time was approximately 55 mph. my wife was able to guide the vehicle to the side of the road. got out check the engine compartment, could not identify any issues. wife restarted the vehicle. this has occurred at least six times over the past six months, seems to be occurring more frequently lately. most of the stalls seem to be at speeds above 45 mph, but she has mentioned that it recently stalled at an intersection. | |||
| 01/01/2009 | 42000 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated that the vehicle stalled without warning while driving at any speed or at a stop. the vehicle was taken to the local mechanic two diagnostic was performed but was unable to locate a failure code. the mechanic performed a gas treatmen; however the failure was not corrected. the vehicle continued to stall. the vehicle was not repaired. the manufacturer advised that the vehicle was not included in campaign id number: 08v059000 visibility: windshield wiper/washer. the failure mileage was 42,000 and the current mileage was 104,000. li | |||
| 06/17/2012 | 62000 | ||
| While traveling northbound on the new jersey turnpike on june 17, 2012, at approximately 4:00 pm the vehicles engine just stalled, rate of speed at the time was approximately 55 mph. my wife was able to guide the vehicle to the side of the road. got out check the engine compartment, could not identify any issues. wife restarted the vehicle. this has occurred at least six times over the past six months, seems to be occurring more frequently lately. most of the stalls seem to be at speeds above 45 mph, but she has mentioned that it recently stalled at an intersection. | |||
| 01/10/2012 | 1 | ||
| Traveling on the interstate hwy at 70 mph no warning the vehicle shut off. i pulled over to the emergency lane. shut off engine and it started back up. this has been an ongoing monthly issue, sometimes it shut off 10 to 15 minutes after i have been driving. sometimes the engine comes on for a few days and goings off. it has become a dangerous situation, when driving i have stay in the right lane so if it happens i wont be stop in the middle of the interstate. this recent time on november 30, 2012 was traveling with business clients, several other times with my wife and grandchildren. taken to the dealer, they have tested on their equipment (charge me up to over $200.00 to test) and told me tech couldn't find anything wrong; replace a switch. this issue has forced me in my business to travel to rent a rental car to travel out of the town as before i drove my jeep. this is expense and making a decision if i need to purchase another vehicle: not a jeep. *tr | |||
| 01/10/2012 | |||
| Traveling on the interstate hwy at 70 mph no warning the vehicle shut off. i pulled over to the emergency lane. shut off engine and it started back up. this has been an ongoing monthly issue, sometimes it shut off 10 to 15 minutes after i have been driving. sometimes the engine comes on for a few days and goings off. it has become a dangerous situtation, when driving i have stay in the right lane so if it happens i wont be stop in the middle of the interstate. this recent time on november 30, 2012 was traveling with business clients, several other times with with my wife and grandchildren. taken to the dealer, they have tested on their equipment (charge me up to over $200.00 to test) and told me tech couldn't find anything wrong; replace a switch. this issue has forced me in my business to travel to rent a rental car to travel out of the town as before i drove my jeep. this is expense and making a decision if i need to purchase another vehicle: not a jeep. | |||
| 09/12/2012 | |||
| Tl - the contact owns a 2008 jeep commander. the contact stated that while driving approximately 30 mph, the electronic stability program light illuminated as the vehicle stalled. the contact merged to the shoulder of the road and restarted the vehicle. the manufacturer was made aware of the failure and advised the contact that the vehicle was not included in nhtsa campaign id number: 08v059000 (visibility:windshield wiper/washer). the vehicle was not repaired. the approximate failure and current failure mileage was unknown. kmj | |||
| 09/12/2012 | |||
| Tl - the contact owns a 2008 jeep commander. the contact stated that while driving the vehicle at approximately at 30mph the electronic stability programme indicator light illuminated and the vehicle stalled. the driver merged to the shoulder of the road and shut off and restarted the vehicle. the manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign id number: 08v059000 (visibility:windshield wiper/washer). the vehicle was not repaired. the approximate failure and current failure mileage was unknown . dr | |||
| 05/01/2009 | 10000 | ||
| Tl- the contact owns a 2008 jeep commander. the contact stated that while driving 15 mph, the vehicle stalled without warning. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis but the failure could not be duplicated. the vehicle had not been repaired. the failure mileage was 10,000 and the current mileage was 55,000. the vin was unavailable. kmj | |||
| 05/01/2009 | 10000 | ||
| Tl- the contact owns a 2008 jeep commander. the contact stated while driving 15 mph the vehicle stalled. the failure recurred numerous times. the vehicle was taken to the dealer for diagnosis but the failure could not be replicated. the vehicle was taken to the dealer at least 4 other times and each time the failure recurred. the vehicle had not been repaired. the failure mileage 10,000 and the current mileage was 55,000. the vin was unavailable. dt | |||
| 03/17/2012 | 56000 | 1 | |
| My jeep will stall while driving it without any warning. i have been driving as slow as 20 mph and recently driving on the expressway at about 60 mph and my car will suddenly stall. there have been times ( as recent as yesterday) that it has stalled while driving the expressway and then again at a stop light. it has become increasingly frightening to drive my car as i never know what will trigger it to stall. there are also instances where it will start only after several attempts. i recently had a full diagnostic check-up done and the mechanic reported he could find nothing wrong. *tr | |||
| 03/17/2012 | 56000 | ||
| My jeep will stall while driving it without any warning. i have been driving as slow as 20 mph and recently driving on the expressway at about 60 mph and my car will suddenly stall. there have been times ( as recent as yesterday) that it has stalled while driving the expressway and then again at a stop light. it has become increasingly frightening to drive my car as i never know what will trigger it to stall. there are also instances where it will start only after several attempts. i recently had a full diagnostic check-up done and the mechanic reported he could find nothing wrong. | |||
| 06/06/2012 | 41000 | ||
| On june 6, 2012 at approximately 12 noon while driving my 2008 jeep commander at 15 mph it stopped and would not start again. there were no warning lights, it did not overheat, and all of the electrical components such as the radio, windows, lights, etc continued to work, only a clicking sound and it would not start. i had it towed to jeep napleton in lansing, il because they have maintained my vehicle since i purchased it from carmax 16 months prior. napleton, stated i might need a starter recommending i authorize to put one on costing me $400. later that afternoon i was told the engine was locked up and since i was out of warranty, chrysler would possibly assist me. i contacted chrysler and was assigned a case manager named kelly. after 3 weeks of not being able to contact the case manager, i contaced the head office l and ask customer service to have kelly give me answer. the case manager returned a response to have the engine taken apart to discern the issue. the service manager, johnathon jefferies did so with no cost to me because at this time i am an unemployed (chicago public school teacher). he found the defect to be from the factory whereby a spring in the valve broke causing the valve to drop down in the engine, which caused the engine to lock. per the service manager, i nor the previous owner are at fault, and explained this to the case manager. the case manager asked him, what does she want (meaning me) to give her the engine for free? i am at odds with chyrsler and wonder why i am receiving such disparaging treatment from someone i do not even know? i don't want anything for free! my case # is #22297760; the number to chyrsler is 1-877-426-5337. the cost to repair my vehicle is in excess of $6500. | |||
| 06/05/2012 | 75000 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated that the vehicle lost power and all of the lights on the instrumental illuminated. in addition, the vehicle stalled while driving approximately 40-50 mph. the contact was able to restart the vehicle however, the vehicle would not accelerate over 30 mph. the vehicle was not taken to the dealer to have a diagnostic performed. the approximate failure and current mileage was 75,000. kmj | |||
| 06/05/2012 | 75000 | ||
| Tl-the contact owns a 2008 jeep commander. the stated that the vehicle jolted lose power and the lights on the instrumental illuminated and caused the vehicle to stall while driving at approximately 40 to 50 mph. the contact was able to cost the vehicle off the road restarted the vehicle and the vehicle would not accelerate over 30 mph. the vehicle was not taken to the dealer to have a diagnostic performed. the approximate failure and current mileage was 75,000. li | |||
| ENGINE AND ENGINE COOLING | |||
| 04/29/2011 | 36203 | ||
| Engine stalls: engine stalls randomly, at a light, around a corner, and even on freeway at 70 mph. engine will not restart after a stall until the key has been removed from the ignition. i have had at least 15-20 stalls since i have owned the vehicle. transmission jerks: this started in the last few months. transmission disengages while driving down the road then suddenly reengages, jerking the car forward. sometimes the car will continue ok, sometimes the engine will die. electrical issues: not a safety issue but maybe related, i have had numerous problems with my nav system going dark (won't display until engine restarted) - lost settings. rear dvd has totally gone out. dealer says there is a code for lost communication with radio due to an open short. last incident: 04/11/2012 (51000 miles): on interstate 75 mph - took foot off the accelerator to slow down and felt like the engine had died (lost momentum and was coasting). i applied the gas and the rpm's o the engine increased but the car did not gain speed. felt like transmission had disengaged. the car jerked forward like the transmission reengaged. momentum was returned for about 1 second then disengaged again. the second time, the engine died and i had to coast to the side of the interstate. car restarted and i was able to continue down the road. after driving for another 3 hours, the service 4wd message came up on the display. pulled to the side of the road, turned the car off and back on, same message came up. continued driving to my destination - message cleared. after the car sat in the parking lot for several hours, went back out and started it, the message was gone and has not reappeared. dealer had car 6 days - there are no codes in the system. they can not duplicate issue. vehicle dying on freeway is very dangerous and i have small children, please investigate. | |||
| 03/22/2012 | 52000 | ||
| Tl* the contact owns a 2008 jeep commander. the contact stated that the vehicle stalled without warning. the contact had taken the vehicle to the dealer twice and had been informed that there was nothing wrong with the vehicle. the failure mileage was 52,000 and the current mileage was 53,000. | |||
| 04/29/2011 | 36203 | ||
| Engine stalls: engine stalls randomly, at a light, around a corner, and even on freeway at 70 mph. engine will not restart after a stall until the key has been removed from the ignition. i have had at least 15-20 stalls since i have owned the vehicle. transmission jerks: this started in the last few months. transmission disengages while driving down the road then suddenly reengages, jerking the car forward. sometimes the car will continue ok, sometimes the engine will die. electrical issues: not a safety issue but maybe related, i have had numerous problems with my nav system going dark (won't display until engine restarted) - lost settings. rear dvd has totally gone out. dealer says there is a code for lost communication with radio due to an open short. last incident: 04/11/2012 (51000 miles): on interstate 75 mph - took foot off the accelerator to slow down and felt like the engine had died (lost momentum and was coasting). i applied the gas and the rpm's o the engine increased but the car did not gain speed. felt like transmission had disengaged. the car jerked forward like the transmission reengaged. momentum was returned for about 1 second then disengaged again. the second time, the engine died and i had to coast to the side of the interstate. car restarted and i was able to continue down the road. after driving for another 3 hours, the service 4wd message came up on the display. pulled to the side of the road, turned the car off and back on, same message came up. continued driving to my destination - message cleared. after the car sat in the parking lot for several hours, went back out and started it, the message was gone and has not reappeared. dealer had car 6 days - there are no codes in the system. they can not duplicate issue. vehicle dying on freeway is very dangerous and i have small children, please investigate. | |||
| 03/22/2012 | 52000 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated that the vehicle stalled without warning. the contact had taken the vehicle to the dealer twice and had been informed that there was nothing wrong with the vehicle. the failure mileage was 52,000 and the current mileage was 53,000. sm. | |||
| 03/22/2012 | 52000 | ||
| Tl- the contact owns a 2008 jeep commander. the contact stated the vehicle stalls without warning. the contact had taken the vehicle to the dealer twice and had been told there was nothing wrong with the vehicle. the failure mileage was 52,000 and the current mileage was 53,000.rl | |||
| 11/19/2011 | 83500 | ||
| Tl-the contact owns a 2008 jeep commander. the contact was driving 60 mph when the vehicle stalled without warning. the contact was able to restart the vehicle but it was not taken to the dealer for inspection or repairs. the manufacturer was notified of the failure who advised that there were no recalls for the failure and offered no further assistance. the failure mileage was 83,500. kmj | |||
| 11/19/2011 | 83500 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated while driving 60 mph the vehicle stalls. the vehicle was merged to the side of the road. the engine was turned off and then on and it restarted immediately this failure happened twice. there were no warning lights illuminated. the vehicle was not taken to the dealer. the manufacturer was notified who stated there was no recall and offered no other assistance. the failure mileage was 83,500. mw | |||
| 09/06/2011 | 100000 | ||
| Tl* the contact owns a 2008 jeep commander. while approaching a stop at approximately 5 mph, the vehicle suddenly stalled. the vehicle was towed to an independent mechanic for diagnostics. the mechanic was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 100,000. | |||
| 04/15/2011 | 62000 | ||
| Tl-the contact owns a 2008 jeep commander. while the contact was driving approximately 45 mph, the engine stalled without prior warning. the engine restarted after waiting a few moments. the vehicle was taken to an authorized dealer for diagnosis and they were unable to detect a trouble code or duplicate a problem. the vehicle remained at the dealer for further investigation. the manufacturer was made aware of the defect. the approximate failure mileage was 62,000. js | |||
| 07/26/2010 | 62001 | ||
| My adult children's 2008 jeep commander engine has quit running, while they are driving, eight times in the past 4 months. (7/26/2010 thru 11/26/2010). the last time the engine quit running my son was driving the car, he was able to restart the engine with the car in drive (turning the key multiple times). they have had many issues with warning lights flickering and/or staying on. they have taken the jeep to waldorf chrysler jeep dealer 8 times due to engine failure. they have repaired module wiring, replaced the starter and turned the core, performed routine check up and maintenance, run/start circuit repaired, throttle and gasket repaired/replaced twice, currently in the repair shop. dealer would only provide rental car if the kids paid for it. also took the jeep to dodge dealership in waldorf 8/2010, they could not find a problem. | |||
| 06/09/2009 | 21075 | ||
| Tl- the contact owns a 2008 jeep commander. while driving the vehicle lost power from 40mph to 20mph the etc and esp lights illuminated while the failure occurred. the contact stated she experienced the failure several times. the vehicle was taken to the dealer numerous times. the dealer replaced the throttle body assembly twice, the computer was reseted. the vehicle was taken back to the dealer test drove the vehicle, but wasn't able to recreate the failure. the manufacturer will be contacted. the failure mileage 21,075 and the current mileage was 34,400. li | |||
| 09/28/2008 | 16000 | ||
| Tl*the contact owns a 2008 jeep commander. while driving between 5-25 mph, the engine jerked when the gears were shifted. the dealer performed a diagnostic and found multiple failures with the vehicle. the manufacturer will be notified. the contact felt that the vehicle was unsafe to drive because it could cause the vehicle to shut off while driving at a high rate of speed. the vin was unknown. the current mileage was 16,800 and failure mileage was 16,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/18/2009 | 5225 | ||
| Tl-the contact owns a 2008 jeep commander. the contact stated the vehicle has continuous problems in starting the engine. the vehicle was taken to the dealer at least nine times and they cannot find the failure. the dealer has replaced three starters and four computer modulator and the vehicle continues to have problems starting. the manufacturer was contacted who stated they will return his call but have not returned his call. the failure mileage was 5,225 and the current mileage was 13,800...mw | |||
| 07/27/2009 | 11664 | 16 | 02/06/2009 |
| 2008 jeep commander. consumer writes in regards to several issues with vehicle *tgw the check engine light and traction control light illuminated and the vehicle stalled. the dealer could not diagnose the problem as there were no fault codes. two days later, the dealer replaced the crank sensor. four months later, the check engine and traction control light illuminated and the vehicle stalled. the dealer was unable to duplicate the problem. one week later, the same lights illuminated and the vehicle stalled. on december 2, 2009 the vehicle stalled again. the check engine light and traction control light continued to illuminated for several months. the stalling continued as well. the consumer also had problems with the vehicle hesitating at times. the dealer replaced the power train control module. they also replaced the stream o2 sensors and rest the controller. *jb | |||
| 04/24/2010 | 30900 | ||
| Tl* the contact owns a 2008 jeep commander. the contact stated that the check engine light illuminated on the warning panel. the dealer replaced the spark plugs, fuel injectors and two cell packs. immediately following the repairs, while driving 55 mph, the vehicle stalled and all of the warning lights illuminated on the instrument panel. the contact was able to maneuver the vehicle onto the emergency lane and shut off the engine. after restarting the engine, the vehicle would operate normally for the approximately 2 to 5 miles and the failure would persist. the dealer replaced the solenoids, cell packs and the central computer (cpu). when the dealer test drove the vehicle, it stalled again. the vehicle was left in possession of the dealer in an attempt to determine the cause of and remedy for the failure. the failure and current mileages were 30,900. | |||
| 06/02/2008 | 1 | 02/28/2008 | |
| 2008 jeep commander under powered in acceleration. consumer states that the vehicle would not accelerate fast enough in case of an emergency. dealer told consumer he would get a call from an engineer she has yet to receive one. *kb the consumer stated the engine was inadequate. *jb | |||