Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
10/10/201040000
 Tl-the contact owns a 2008 jeep commander. the contact stated that the second row headrests were not adjustable and interfered with the installation of a highback booster seat. the vehicle was taken to an authorized dealer, who stated the vehicle was operating as designed. the manufacturer was notified and offered no assistance. the failure mileage was approximately 40,000. the vin was unavailable. sm.
10/10/201040000
 Tl-the contact owns a 2008 jeep commander. the contact stated that that the 2nd row headrest are not adjustable and interferes with the installation of a highback booster seat. the vehicle was taken to a dealer and they advised her that it was the way the vehicle was designed. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 40,000. the vin was unavailable. tb
10/15/201040000
 Tl- the contact owns a 2008 jeep commander. the contact stated they have a graco turbo booster seat model number 8e02rnk and they are unable to adjust the head rest on the middle row seats in order to put the booster seat in properly. the head rest forces the passenger to sit forward and it is unsafe. the dealer agreed it was unsafe, but stated they could not adjust it without breaking it. the contact spoke with the manufacturer and was told they could not do anything about the defect. the contact feels this is a manufacturer