Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/30/2006 | 50 | 40 | 09/28/2006 |
| '06 jeep commander 4x2 - (1) stalls intermittently during turns which are both from moving and stopped positions. many have occurred during a u-turn from a stopped position - unable to duplicate, in shop again (2) has a rough idle, which at times is more severe than others, but has never died - has just shaken severely a few times. there is no set pattern. it occurs during cold and hot weather, with electrical devices on or off, in park/neutral/drive, if the engine has warmed up or is still cold (3) the original windshield - continuous rock chips, cracks, etc - replaced @ 11,000k with a non-jeep brand glass and to date the new windshield has only 1 star chip. have heard the design of the windshield is reason for the windshield breaking easily, but the glass is not sufficient/durable (4) transmission fluid leaking from o-rings - replaced (5) rear spring seats squeaking - insulators replaced (6) excessive wind noise from front passenger side - at 22,500k dealership said only normal wind buff, at 24,000k dealership said unsure where it's coming from but will reseal front windshield (7) front driver window made grinding noise - motor replaced (8) short in audio/speaker system - radio assembly replaced (9) front driver power lock motor whining during autolock in cold weather (10) back up sensor doesn't sound until 1' before object (11) alert to check reverse sensor and wouldn't start- towed,battery replaced (12) middle seats hard to fold up (13) front windows go down instead of up(14)vehicle hesitates when put in drive/ reverse (15) steering whines. *tr | |||
| 10/01/2006 | 13801 | 5 | 10/01/2006 |
| 24 hours after getting my car back the windows went haywire. they are still not working right. while my husband was on the way back to the dealership yet again because of the electrical problem the gauges all lit up and went dead it showed i was out of gas even though it was full abs system stuck on while he was on the freeway after several attempts to get the car running he drove to the dealership with the engine light on and abs running. (sat 072107) they'll look at it tuesday. when my husband went to go get my car 07/25/07 he was advised that is was fixed. when he got in the car and started it there was nothing working on the dash at all and the abs were activated. when he went to the service director dave he agreed that there was something defiantly wrong and it was safe for my husband to leave it the car. 07/26/07 no one could tell me the status i emailed jeep and this was there response dear christina:thank you for contacting the chrysler customer assistance center regarding the service problems with your 2006 jeep commander. we are very sorry to learn of your dissatisfaction with the handling of your service needs. intermittent problems are often very difficult for the dealer to duplicate. this may cause delay in diagnosis and repair. often, there are many components that could produce the same symptoms. unless the dealer is able to duplicate the problem, he cannot properly diagnose the concern and properly repair your car. we have found that if the customer keeps a log or notes on when the problem does occur, this can assist the dealer in diagnosing the problem. any specific information you are able to provide relative to when a certain problem appears, will help the dealer to perform prompt diagnosis and repairs. we regret your dissatisfaction and trust you will understand our position.thank you again for your email. sincerely, sheila senior staff representative chrysler customer assistance center.*jb | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 10/15/2007 | 3000 | ||
| Tl*the contact owns a 2006 jeep commander 4x2. water drains in from the sunroof, down into the dashboard, and then onto the front and rear carpet. the contact stated that he can hear the water while driving. the coils underneath both front seats have rusted due to the water entering the vehicle. the contact does not know what kind of damage the water has caused to the interior of the vehicle. he stated that there are two drains on each side of the sunroof, and they are not draining the water properly. the first time the driver's side drain failed, the dealer stated that a bug was stuck in the drain. the second time, the dealer stated that dirty rain water was in the passenger drain. in addition, the air conditioner fan has begun to flutter. this failure has occurred twice. the dealer repaired the sunroof during the first visit, and the contact made the repair the second time. the current mileage was 7,500 and failure mileage was 3,000. | |||
| VISIBILITY - WINDSHIELD | |||
| 09/30/2006 | 50 | 40 | 09/28/2006 |
| '06 jeep commander 4x2 - (1) stalls intermittently during turns which are both from moving and stopped positions. many have occurred during a u-turn from a stopped position - unable to duplicate, in shop again (2) has a rough idle, which at times is more severe than others, but has never died - has just shaken severely a few times. there is no set pattern. it occurs during cold and hot weather, with electrical devices on or off, in park/neutral/drive, if the engine has warmed up or is still cold (3) the original windshield - continuous rock chips, cracks, etc - replaced @ 11,000k with a non-jeep brand glass and to date the new windshield has only 1 star chip. have heard the design of the windshield is reason for the windshield breaking easily, but the glass is not sufficient/durable (4) transmission fluid leaking from o-rings - replaced (5) rear spring seats squeaking - insulators replaced (6) excessive wind noise from front passenger side - at 22,500k dealership said only normal wind buff, at 24,000k dealership said unsure where it's coming from but will reseal front windshield (7) front driver window made grinding noise - motor replaced (8) short in audio/speaker system - radio assembly replaced (9) front driver power lock motor whining during autolock in cold weather (10) back up sensor doesn't sound until 1' before object (11) alert to check reverse sensor and wouldn't start- towed,battery replaced (12) middle seats hard to fold up (13) front windows go down instead of up(14)vehicle hesitates when put in drive/ reverse (15) steering whines. *tr | |||
| 06/30/2007 | 16700 | 1 | |
| Windshield cracking. *ak | |||
| 03/15/2007 | 7900 | 1 | 07/15/2006 |
| While driving to work. a rock hit the windshield near bottom center edge. within 30 seconds a crack spread from the chip down to the edge of the windshield and up and almost over to the port side edge of the windshield.*ak | |||
| 04/06/2006 | 2 | ||
| The windshield of my 2006 jeep commander limited seems to be very vulnerable to cracks. i have had 2 rocks hit me and have gotten them repaired within the first 3 months of owning the vehicle. it is a very expensive windshield to maintain; is this a design flaw? | |||