Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | ||||||
| EA07007 | CHRYSLER GROUP LLC | 04/27/2007 | 05/07/2008 | ENGINE STALLING | 08V203000 | |
| On may 5, 2008, chrysler llc (chrysler) submitted a defect information report to nhtsa concerning an engine calibration issue that could result in engine stall in approximately 24,461 model year (my) 2006 jeep commander vehicles equipped with the 4.7l v-8 engine and built from february 25, 2005 through january 11, 2006.according to chrysler, the powertrain control module (pcm) was programmed with software that may allow the engine to stall during certain operating conditions.chrysler dealers will reprogram the pcm software in the recalled vehicles. information provided by chrysler during pe07-009 and ea07-007 indicated that a revised engine calibration was implemented in production effective january 12, 2006 for the my 2006 jeep commander vehicles equipped with 4.7l v-8 engines.odi's analysis ofconsumer complaints, field reports and other data related to field experience with engine stalling in my 2006 through 2007 jeep commander vehicles equipped with 3.7l, 4.7l and 5.7l engines identified an elevated rate of stalling incidents in the my 2006 vehicles equipped with 4.7l engines that were manufactured before the calibration change.odi interviewed over 70 consumers who reported stalling incidents in early production my 2006 4.7l vehicles.information gathered from those interviews indicated that the stalling incidents were occurring at various speeds, often occurred during turns and typically occurred more than once.the interviews did not identify any concerns with restartability. although the early my 2006 production vehicles with 4.7l engines make up only about 15 percent of all my 2006 through 2007 jeep commanders built by chrysler, they were responsible for 465 of the 854 reported stalling incidents (54%), 6 of the 12 crash incidents (50%) and the only injury claim.the stalling rate for the recalled vehicles is 1.90 percent, almost 7 times greater than the rate in the remaining population (0.28 percent).chrysler's recall covers the vehicles with the elevated stalling rate.the remaining vehicles have relatively low rates of stalling and do not exhibit any signs of aggravating factors such as problems with restart. odi also analyzed complaints alleging concerns with loss of lighting coincident to stalling incidents.this analysis identified seven stalling incidents where loss of exterior lighting was alleged.no specific cause was identified in these incidents and there was no discernible pattern regarding engine, vehicle production options, build range or failure trend. this investigation is closed with chrysler's recall. | ||||||
| PE07009 | CHRYSLER GROUP LLC | 02/12/2007 | 04/27/2007 | ENGINE STALL | ||
| Odi has received 76 vehicle owner complaints alleging incidents of engine stall while driving in model year (my) 2006 through 2007 jeep commander vehicles (subject vehicles).some of the complaints reported one or more incidents of engine stall with a simultaneous loss of some or all lighting systems, including headlamps.two engine stalls resulted in a vehicle crash.in its response to a request for information, daimlerchrysler corporation (dcc) indicated that it has not determined the cause of engine stalling in the subject vehicles and that it hasformed a multi-disciplinary task force to investigate the issue. this investigation has been upgraded to an engineering analysis (ea07-007) to further assess the frequency, scope and potential safety consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/02/2009 | 13000 | ||
| On or about the above date the rpm,s on my vehicle raced up and the car suddenly lunged forward, it happened again a few times afterward without any check engine codes. i had it checked back then and nothing was found because no codes were present.this happened a couple of times a year since i owned it, but noticed it happens when it's raining. today 3/12/2013 (heavy rain) my wife was stopped at a light and it raced & lunged forward just missing a pedestrian. i immediately brought it to a neihborhood jeep dealer & explained the severity of the situation. he was very accomodating and took it in immediately. after a few hours in the shop & a test drive ,again, nothing found. there were no engine codes present, all other components were with-in specs. i asked if this is a similar problem to the 2006 recall, he said possibly, but this vin. is not under recall. (i belive the 2006 recall was the power train control module.) i am not sure were to go with this but this needs to be resolved by jeep before an accident happens. | |||
| 02/02/2013 | 89000 | 1 | |
| When shifting from park to drive, or reverse to drive, the engine stalls and it takes almost a minute for the shift to actually occur so i can drive. *tr | |||
| 01/26/2013 | 51956 | 1 | |
| After stopping at traffic lights, stop signs or awaiting traffic to clear in order to make turns, the engine stalls but will re-fire after placing transmission in park or neutral and turning the ignition key. (i just purchased the vehicle and found out from the previous owner that the problem began during the summer of 2012, resulting in the trade-in because two different dealers could not find the problem. dealers replaced the following: map sensor, cam and crank sensor, egr valve, cleaned throttle body, replaced the pcm, spark plugs, replaced air idle control valve, replaced battery. none of the above have fixed the stalling problem which could get one killed in traffic.) *tr | |||
| 02/29/2012 | 70256 | 1 | |
| Vehicle was traveling at a speed of sixty five mph on the highway, when the engine just shut off, losing power and making it very hard to get the vehicle off the road and stopped safely. this has happened numerous times in the year we have owned the vehicle. when the engine shuts off it makes it very hard to turn because power steering is disabled because the engine is not running. when the vehicle shuts off it makes it very hard to get to the shoulder of the roadway without any engine power and the sudden slowing down is a very high risk for a rearend collision. we have had numerous close calls in this vehicle because of this problem. i have replaced numerous parts to try and resolve this issue but with no success it continues to happen. the vehicle has been to the dealership numerous times to have this problem fixed and they say (we can not get the vehicle to act up with the technician driving the vehicle to exactly pin point the problem.) this is very frustrating because this vehicle is very unsafe to drive with this issue. i have looked up numerous complaints and issues of people with the same vehicle having identical problems and have yet to be resolved. we have replaced spark plugs, coils, map sensor, mds wiring harness, ignition switch with oem parts and the issue still continues. i recommend faulty engine wiring, ecm, to the service advisors just to be ignored. they tell me until the issue is recorded on the vehicle scanner that nothing can be done to pin point the problem. *tr | |||
| 02/29/2012 | 70256 | ||
| Vehicle was traveling at a speed of sixty five mph on the highway, when the engine just shut off, losing power and making it very hard to get the vehilce off the road and stopped safely. this has happened numerous times in the year we have owned the vehicle. when the engine shuts off it makes it very hard to turn because power steering is disabled because the engine is not running. when the vehicle shuts off it makes it very hard to get to the shoulder of the roadway without any engine power and the sudden slowwing down is a very high risk for a rearend collision. we have had numerous close calls in this vehicle because of this problem. i have replaced numerous parts to try and resolve this issue but with no sucess it continues to happen. the vehicle has been to the dealership numerous times to have this problem fixed and they say (we can not get the vehicle to act up with the technican driving the vehicle to exactly pin point the problem.) this is very frustrating because this vehicle is very unsafe to drive with this issue. i have looked up numerous complaints and issues of people with the same vehicle having identical problems and have yet to be resolved. we have replaced spark plugs, coils, map sensor, mds wiring harness, ignition switch with oem parts and the issue still continues. i recommened faulty engine wiring, ecm, to the service advisors just to be ignored. they tell me until the issue is recorded on the vehicle scanner that nothing can be done to pin point the problem. | |||
| 12/01/2011 | 33000 | ||
| I was pulling out onto the highway. as i got up to around 15 mph, all the shift indicator lights lit up ,around park, neutral, drive and reverse. my acceleration cut off. i couldn't accelerate past, maybe, 20 mph. the rpms would go up, with no response from the vehicle. i had cars coming up fast behind me and i couldn't go any faster or pull off, till the next turn off. also, if i'm pulling out, from a stop, sometimes i just lose power and my car crawls on to the road, especially if on a incline. it's really scary and dangerous. | |||
| 12/10/2012 | 112344 | 1 | |
| 2007 jeep commander limited 5.7l hemi stalled again while driving. this time, my daughter was pulling into the driveway when it stalled and she had no control over the brakes or steering because they don't work when the vehicle stalls. she just about drove through the garage door. this is a major safety issue and must be addressed before someone gets hurt or even worse, killed. i took it to the jeep dealership and they updated the pcm, but as soon as i left it stalled again, so i took it back and they replaced an ignition coil. as soon as i pulled off the highway on my way home, it stalled again. they want to replace all of the ignition coils which will cost about $550, and they claim this may fix the issue. i don't understand how jeep doesn't know how to fix this issue. there are thousands of jeep owners that are experiencing the same issue with no fix. that's all we want is a solution to the problem before someone dies. *tr | |||
| 10/15/2012 | 51000 | 1 | |
| 3rd row seat belts break and are unusable whenever the 3rd row seats are folded down. the plastic piece is pushed over the metal latching piece of the seat belt. they have been fixed and are now broken again, now the 3rd row seat cannot be used for passengers. water from rain is coming through the doors, puddling at the base of the door. the jeep was in park, when i attempted to put the car in reverse it would not go, all of the prd were lit up with blocks around them. i turned off the jeep and i was able to put the car in reverse. *tr | |||
| 09/10/2012 | 48114 | 1 | |
| My 2007 hemi commander purchased aug 30th 2012 had a transmission problem yesterday.. i can not drive it all at, it is parked in my driveway. what should i do? *tr | |||
| 09/10/2012 | 48114 | ||
| My 2007 hemi commander purchased aug 30th 2012 had a transmission problem yesterday.. i can not drive it all at, it is parked in my driway. what should i do? | |||
| 09/11/2012 | 55000 | 1 | |
| Hard downshift mostly at lower speeds and slowing down. sometimes very hard other times not so hard but definitely present. it has sounds like a bang with a jerk also. something is going to break as this is not going away. currently under warranty and can't fix it. great! what happens when my warranty is up and it falls apart and big bucks to fix from the abuse it took because the dealership cannot find the problem. was told i may have to live with it. i don't flipping thinks so. $36,700.00 for this vehicle brand new. never had this problem until 50k miles. something is wrong. asking for help chrysler!! fix that german transmission! big problem getting worse and dealership has had it 4 times in a month. does not have a clue. they say it's fixed. i drive away and within a day it comes right back. call me chrysler! *tr | |||
| 09/11/2012 | 55000 | ||
| Hard downshift mostly at lower speeds and slowing down. sometimes very hard other times not so hard bu definitely present. it has sounds like a bang with a jerk also. something is going to break as this is not going away. currently under warranty and can't fix it. great! what happens when my warranty is up and it falls apart and big bucks to fix from the abuse it took because the dealership cannot find the problem. was told i may have to live with it. i don't flipping thinks so. $36,700.00 for this vehicle brand new. never had this problem until 50k miles. something is wrong. asking for help chrysler!! fix that german transmission! big problem getting worse and dealership has had it 4 times in a month. does not have a clue. they say it's fixed. i drive away and within a day it comes right back. call me chrysler! | |||
| 07/02/2012 | 10000 | 1 | |
| The transmission seems to slam into gear upon release of the accelerator when slowing down upon the automatic downshifting that take place. sometime is seems quite violent and other times not to bad but very noticeable. i have had this vehicle in for service for this same exact complaint. however the fix the dealer claimed they did was temporary. it is back again and is worrisome to me. also the driver side widow does not roll up or down properly without slamming hard near the close or open and something inside rattles pretty bad. the dealer also has repaired this and it was also temporary, really never fixed. *tr | |||
| 07/02/2012 | 10000 | ||
| The transmission seems to slam into gear upon release of the accelerator when slowing down upon the automatic downshifting that take place. sometime is seems quite violent and other times not to bad but very noticeable. i have had this vehicle in for service for this same exact complaint. however the fix the dealer claimed they did was temporary. it is back again and is worrisome to me. also the driver side widow does not roll up or down properly without slamming hard near the close or open and something inside rattles pretty bad. the dealer also has repaired this and it was also temporary, really never fixed. | |||
| 07/12/2012 | 42135 | 1 | |
| Vehicle, a 2007 jeep commander 4wd, stopped moving forward, felt like it was in neutral, rpms went up but vehicle did not move forward. i let off the gas, then it jerked a couple of times, engine light came on and it started to move normally. while in the atm drive thru, put the vehicle in drive and it would not move, put it in park again, then shifted down to drive and it moved. took the vehicle to the dealer, they advised that it was a shift module on the transmission that needed to be replaced, i had an extended warranty, and the vehicle only had 42200 miles on it. warranty will not cover the $16000.00 plus cost to repair. needless to say this is the last jeep i will own. given the amount of online complaints regarding this same problem there should be a recall, this is a huge safety issue. *tr | |||
| 07/12/2012 | 42135 | ||
| Vehicle, a 2007 jeep commander 4wd, stopped moving forward, felt like it was in neutral, rpms went up but vehicle did not move forward. i let off the gas, then it jerked a couple of times, engine light came on and it started to move normally. while in the atm drive thru, put the vehicle in drive and it would not move, put it in park again, then shifted down to drive and it moved. took the vehicle to the dealer, they advised that it was a shift module on the transmission that needed to be replaced, i had an extended warranty, and the vehicle only had 42200 miles on it. warranty will not cover the $16000.00 plus cost to repair. needless to say this is the last jeep i will own. given the amount of online complaints regarding this same problem there should be a recall, this is a huge safety issue. | |||
| 03/21/2012 | 67000 | ||
| While driving acceleration of the vehicle is interupted, the service park assist system comes on the display. the engine light came on and stayed on for several days. this has happend to me and my wife at least five times in the last 8 weeks. we have to pull over and shut off the vehicle, restart and continue on. this is a dangerous situation when pulling out not to have acceleration when you should. vehicle was brought to the dealership and they tracked the problem to the electronic shift module. as usual its not covered. its very dissapointing to spend money maintaining your vehicle per the reccomendation of the manufacturer just to have to replace parts that cannot be maintained. | |||
| 04/13/2012 | 79300 | ||
| I have had several problems with the 2007 jeep commander. at times it will not start. recently it has lost power/speed when accelerating. i was merging onto the highway and it suddenly lost power and would not go above 20mph. the engine had a strange noise to it. i have had it fixed multiple times but nothing seems to stop the problems. it is the worst car i have ever owned. | |||
| 11/09/2011 | |||
| My 2007 jeep commander that i have had for less then a year has been giving me issues for a few months now, the service park assist light will come on and then the gears will light up and vehicle will stall while driving, it will lose all power and shift like the trans is slipping, at one point i was going across traffic while leaving a parking lot and it stalled lucky for me there was no other cars coming my way. i have had enough of this problem and seems like others are having the same problem, why is this not being recalled for safety purposes, its only a matter of time before i get rear ended from this issue. | |||
| 01/11/2012 | 53121 | ||
| While traveling at 40mph my 2007 jeep commander lost power accelerator would no respond the service park assist message came on as did the check engine light and all the gear indicators in the dash lit up. i stopped on the side of the road and after i turned the vehicle off and restarted it was fine for a few more miles and it did it again and again. took the vehicle to my jeep dealer and they checked it out and found it was the transmission control module and i just had to pay $1,329.59 to have it repaired. this is a safety issue and i was lucky i was driving on side streets as in traffic or on the highway it could have caused a serious accident. the same issue happened on the 2006 commander and jeep recalled them and there are the same number of complaints about the 2007 why is it that nothing is being done to have them correct this. | |||
| 12/15/2011 | 94500 | ||
| The 2007 jeep commander's engine and power shut off at highway speed (approx 65 mph) on i-95. the power steering and power brakes were not operational. my wife had to cross four lanes of traffic to stop the vehicle on the side of the road to attempt to restart the vehicle. the key was not bumped or touched when the vehicle shut off. the vehicle did restart after coming to a stop. | |||
| 09/30/2009 | 35481 | ||
| I had come to a complete stop and when i accelerrated my vehicle it stalled as i was rounding a corner. my engine light began to flash. the prnd letters on the dash all lit up and the screen read service park assist. i have had this happen mulitple times where all the letters light up and it will not accelerate on the highway. i can usually tell when it's going to happen because it tends to struggle on acceleration. sometimes it will kick back and then letters light up. really annoying when it happens 4-5 times a day. other times it happens as i'm getting on the highway and the other vehicles behind have to brake fast due to stall. very dangerous!! | |||
| 10/24/2011 | 82000 | ||
| This is in relation to previous complaints 10333965 and 10381374. same problem occurred again on oct 24, 2011. while driving on freeway at about 60 mph, the vehicle made a sudden and violent jerk but did not totally lose power like in most other situations. this problem has not occurred since february 2011 and seems to only occur in cold weather. | |||
| 10/05/2010 | 40439 | ||
| Tl- the contact owns a 2007 jeep commander. the vehicle stalled several times while driving 70mph she pulled over onto the road side was able to re-start the vehicle. the contact daughter was driving the vehicle. the vehicle was taken to the garage diagnosed located the failure at the gear shift module. the manufacturer took a report 20015073. the vehicle was repaired. the failure and the current mileage were 40,439. li | |||
| 11/01/2009 | 27000 | 1 | |
| 07 jeep commander w/ < 30k miles, shuts off while driving. various speeds, various gears, various gas levels, various terrains. truck has done this +/- 5x's over the course of the last 7 mos. no indicator light, no warning. results in complete loss of power steering & power brakes requiring the need to coast in neutral to safe location and ultimately pulling the emergency brake to come to complete stop. trouble then getting jeep into park for a restart. jeep has been in dealer shop for each instance to no avail, dealer cannot solidify problem. 1st diagnosis was shift module; 2nd diagnosis was shift module 3rd diagnosis was upgrade to software for shift module; 4th diagnosis was low transmission fluid. dealer is empathetic, chrysler is not. chrysler issued us a check for the amount of 2 lease payments but has not remedied problem. *tr | |||
| 10/23/2009 | 41000 | 1 | |
| My 2007 jeep commander limited 4x4 has stalled out on five different occasions. in all occasions the vehicle was moving. after stalling out the vehicle's power brakes and power steering did not work. also, the first time it stalled the check engine light came on. i had a diagnostician check the code and it was barometric pressure too low. he reset the code and the light has not come back on. my warranty is up and i hope chrysler can fix this for free. i feel this vehicle is unsafe until this is fixed. *tr | |||
| 09/15/2008 | 22972 | 1 | |
| I lease a 2007 jeep commander. i noticed, to start, that the engine would not accelerate at a low speed. at first it felt like my foot was not quite on the accelerator so i dismissed the first couple of incidences. more recently however, my vehicle will occasionally stop accelerating at about 15 miles per hour. with my foot fully on the accelerator, the vehicle will not go ( the engine is not stalled ). it definitely feels like the vehicle is shifting automatically into neutral when i try to accelerate. the engine light on my control panel illuminates. the problem has become worse. the vehicle will stop accelerating at higher speeds and the park, reverse, neutral, and drive symbols all illuminate on my control panel - suggesting that i am in all those positions. i took my commander in to the dealership to be checked on october 6, 2008 and they said absolutely nothing wrong. i do not understand this because my vehicle is blatantly not working properly - an accident waiting to happen if i cannot move my vehicle at an appropriate speed to cross intersections etc.. i have to put my hazards on and pull over when this happens, now on a daily basis. i will not drive it distances because i am afraid that it could shift out of gear on the highway which would be dangerous. i did take it to a local car store where they did a diagnostic scan and found the code u0404 that invalid data was received from the gear shifter. i do not know what to do now that i have a vehicle that chrysler says nothing is wrong with but does not work. i do think that this is clearly a dangerous problem to have. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/19/2011 | 50000 | ||
| I own a 2007 jeep commander 4 x 4 3.7l. after having some issues with, what i thought was the transmission slipping, i checked and added trans. fluid and had both trans lines replaced due to leaking. everything seemed to be ok for a couple weeks, until i was driving to work and not only was there a delay when i would try to accelerate, the service parking assist system message appeared a couple times, along with the check engine light. the vehicle would not accelerate over 30 miles per hour and the rpms would run above 2 on the dash. i parked, turned the engine off, hoping it would reset the system, but it still continued to repeat the same things when i turned everything back on again. this went on for about 10 minutes. then after 10 minutes passed, i was stopped at a llight and when i went to accelerate from the stop, once the light turned, the vehicle felt as if it was going to stall. i started researching the symptoms that i was having and it seems to be reoccuring in many 2007 jeep commanders. most of the complaints that i read about, state that the dealer told them the either the automatic transmission control module or the electronic shift module was faulty. please look into this issue further. my jeep is only 4 years old and only has 50k miles on it and for a serious problem like this to be going on with so few miles, this just doesn't seem right. | |||
| 04/13/2010 | |||
| Service park assist system would come up and p r n d would light up, then jeep would not accelerate until i put it in neutral or park and then back into drive. a couple of times when it would not accelerate it had completely stalled out for no reason. check engine light comes on intermitently during this time. also, manual shift bevel stopped working about 4 months after getting the vehicle (still covered by warranty) and was replaced, stopped working about 5 months after that and was replaced with the warranty but then stopped working again about 3 months later and is not covered by the warranty any longer. about 1 month ago heard a loud noise as i was going from reverse to drive and now everytime it shifts from first to second or second to first it shifts very hard. | |||
| 12/17/2010 | 31000 | ||
| Service park assist light came on and all power was lost. code shows a transmisson control module it appears to be a common problem on the jeep commander. safty issue when your traveling at 65mph and your power fails. | |||
| 07/20/2010 | 29000 | ||
| At intermittant times the vehicle would delay upon pressing the accelerator and not shift properly. it was taken to be serviced after the transmission reverted to safe mode while driving. dealer reset the system. acceleration and shifting problems continued until check engine light illuminated together with the service parking assist system message. were informed by the dealer that the automatic transmission control module was faulty and would need to be replaced. dealer also informed us that the part had been previously replaced by an authorized jeep service center prior to us purchasing the vehicle. | |||
| 09/25/2010 | 45000 | ||
| We have a 2007 jeep/commander sport thats really somewhat a proble since we bought it (used) and its been a problem since getting it.it has a serious problem with lurching forward while in park/drive and while you're pressing the brakes at a stop.it did it at the dealership as well they did nothing about it. we've replaced inner parts to the transmission that chrysler refused to cover under the warranty.we've had some type of module replaced a couple of times because the truck started running rough( chrysler covered that) each time it happened. theres so much we caan complain about this truck and chrysler doesnt wnat to cover non of the major things. there's definitely /always has been an engine problem | |||
| 12/17/2010 | 31000 | ||
| Service park assist light came on and all power was lost. code shows a transmisson control module it appears to be a common problem on the jeep commander. safty issue when your traveling at 65mph and your power fails. | |||
| 07/20/2010 | 29000 | ||
| At intermittant times the vehicle would delay upon pressing the accelerator and not shift properly. it was taken to be serviced after the transmission reverted to safe mode while driving. dealer reset the system. acceleration and shifting problems continued until check engine light illuminated together with the service parking assist system message. were informed by the dealer that the automatic transmission control module was faulty and would need to be replaced. dealer also informed us that the part had been previously replaced by an authorized jeep service center prior to us purchasing the vehicle. | |||
| 09/25/2010 | 45000 | ||
| We have a 2007 jeep/commander sport thats really somewhat a proble since we bought it (used) and its been a problem since getting it.it has a serious problem with lurching forward while in park/drive and while you're pressing the brakes at a stop.it did it at the dealership as well they did nothing about it. we've replaced inner parts to the transmission that chrysler refused to cover under the warranty.we've had some type of module replaced a couple of times because the truck started running rough( chrysler covered that) each time it happened. theres so much we caan complain about this truck and chrysler doesnt wnat to cover non of the major things. there's definitely /always has been an engine problem | |||
| 12/17/2010 | 31000 | ||
| Service park assist light came on and all power was lost. code shows a transmisson control module it appears to be a common problem on the jeep commander. safty issue when your traveling at 65mph and your power fails. | |||
| 09/25/2010 | 45000 | ||
| We have a 2007 jeep/commander sport thats really somewhat a proble since we bought it (used) and its been a problem since getting it.it has a serious problem with lurching forward while in park/drive and while you're pressing the brakes at a stop.it did it at the dealership as well they did nothing about it. we've replaced inner parts to the transmission that chrysler refused to cover under the warranty.we've had some type of module replaced a couple of times because the truck started running rough( chrysler covered that) each time it happened. theres so much we caan complain about this truck and chrysler doesnt wnat to cover non of the major things. there's definitely /always has been an engine problem | |||
| 07/20/2010 | 29000 | ||
| At intermittant times the vehicle would delay upon pressing the accelerator and not shift properly. it was taken to be serviced after the transmission reverted to safe mode while driving. dealer reset the system. acceleration and shifting problems continued until check engine light illuminated together with the service parking assist system message. were informed by the dealer that the automatic transmission control module was faulty and would need to be replaced. dealer also informed us that the part had been previously replaced by an authorized jeep service center prior to us purchasing the vehicle. | |||
| 09/25/2010 | 45000 | ||
| We have a 2007 jeep/commander sport thats really somewhat a proble since we bought it (used) and its been a problem since getting it.it has a serious problem with lurching forward while in park/drive and while you're pressing the brakes at a stop.it did it at the dealership as well they did nothing about it. we've replaced inner parts to the transmission that chrysler refused to cover under the warranty.we've had some type of module replaced a couple of times because the truck started running rough( chrysler covered that) each time it happened. theres so much we caan complain about this truck and chrysler doesnt wnat to cover non of the major things. there's definitely /always has been an engine problem | |||
| 09/24/2010 | |||
| I have a 2007 jeep commander. not the limited edition. in the 4 months that i have owned it, it has stalled while driving 3 times resulting in a new esm, suddenly lunged forward, on its own, while stopped in traffic, and now stranded our family twice with not starting. the first two problems are a safety issue and should be looked into and recalled immediately. stalling while driving is beyond dangerous! with the suddenly accelerating on its own while i was stopped in traffic, had i not had my foot firmly on the brake, someone could have been hurt. my autistic son was in the car with me on that occasion and on the stalling occasions, all 4 of my kids were in the vehicle. i have lost all confidence in mopar products and jeep needs to recall these hunks of junk before someone, or an entire family, gets hurt or killed. please make jeep fix these problems immediately to avoid disaster like toyota has faced. | |||
| 06/01/2007 | 500 | ||
| 2007 jeep commander: after starting the vehicle and put into gear; gear engagement is delayed. reaction is to push the gas pedal to accelerate. with the combination of delayed the engagement and acceleration, the vehicle could surge forward or backward before the brake can be applied and cause an accident. chrysler tsb's 21-012-07, 21-007-06, 21-015-05 & 21-016-05. | |||
| 03/14/2009 | 28000 | ||
| Tl-the contact owns a 2007 jeep commander 4x4. while the vehicle was parked, he attempted to start the vehicle and it would not start. he stated the transmission over the temperature light illuminated on the dashboard. the vehicle was towed to an authorized dealer. the dealer replaced the ignition switch system. the contact stated the failure has been on going for a year and that the failure was intermittent. the vehicle has been taken to the dealer four to five times for the failure. the dealer has replaced the starter twice. the last time the vehicle was at the dealer they were unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 28,000 the current mileage was 47,400. vwb | |||
| 06/01/2007 | 500 | ||
| 2007 jeep commander: after starting the vehicle and put into gear; gear engagement is delayed. reaction is to push the gas pedal to accelerate. with the combination of delayed the engagement and acceleration, the vehicle could surge forward or backward before the brake can be applied and cause an accident. chrysler tsb's 21-012-07, 21-007-06, 21-015-05 & 21-016-05. | |||
| 03/14/2009 | 28000 | ||
| Tl-the contact owns a 2007 jeep commander 4x4. while the vehicle was parked, he attempted to start the vehicle and it would not start. he stated the transmission over the temperature light illuminated on the dashboard. the vehicle was towed to an authorized dealer. the dealer replaced the ignition switch system. the contact stated the failure has been on going for a year and that the failure was intermittent. the vehicle has been taken to the dealer four to five times for the failure. the dealer has replaced the starter twice. the last time the vehicle was at the dealer they were unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 28,000 the current mileage was 47,400. vwb | |||
| 06/01/2007 | 500 | ||
| 2007 jeep commander: after starting the vehicle and put into gear; gear engagement is delayed. reaction is to push the gas pedal to accelerate. with the combination of delayed the engagement and acceleration, the vehicle could surge forward or backward before the brake can be applied and cause an accident. chrysler tsb's 21-012-07, 21-007-06, 21-015-05 & 21-016-05. | |||
| 03/14/2009 | 28000 | ||
| Tl-the contact owns a 2007 jeep commander 4x4. while the vehicle was parked, he attempted to start the vehicle and it would not start. he stated the transmission over the temperature light illuminated on the dashboard. the vehicle was towed to an authorized dealer. the dealer replaced the ignition switch system. the contact stated the failure has been on going for a year and that the failure was intermittent. the vehicle has been taken to the dealer four to five times for the failure. the dealer has replaced the starter twice. the last time the vehicle was at the dealer they were unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 28,000 the current mileage was 47,400. vwb | |||
| 06/01/2007 | 500 | ||
| 2007 jeep commander: after starting the vehicle and put into gear; gear engagement is delayed. reaction is to push the gas pedal to accelerate. with the combination of delayed the engagement and acceleration, the vehicle could surge forward or backward before the brake can be applied and cause an accident. chrysler tsb's 21-012-07, 21-007-06, 21-015-05 & 21-016-05. | |||
| 03/14/2009 | 28000 | ||
| Tl-the contact owns a 2007 jeep commander 4x4. while the vehicle was parked, he attempted to start the vehicle and it would not start. he stated the transmission over the temperature light illuminated on the dashboard. the vehicle was towed to an authorized dealer. the dealer replaced the ignition switch system. the contact stated the failure has been on going for a year and that the failure was intermittent. the vehicle has been taken to the dealer four to five times for the failure. the dealer has replaced the starter twice. the last time the vehicle was at the dealer they were unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 28,000 the current mileage was 47,400. vwb | |||
| 06/01/2007 | 500 | ||
| 2007 jeep commander: after starting the vehicle and put into gear; gear engagement is delayed. reaction is to push the gas pedal to accelerate. with the combination of delayed the engagement and acceleration, the vehicle could surge forward or backward before the brake can be applied and cause an accident. chrysler tsb's 21-012-07, 21-007-06, 21-015-05 & 21-016-05. | |||
| 03/14/2009 | 28000 | ||
| Tl-the contact owns a 2007 jeep commander 4x4. while the vehicle was parked, he attempted to start the vehicle and it would not start. he stated the transmission over the temperature light illuminated on the dashboard. the vehicle was towed to an authorized dealer. the dealer replaced the ignition switch system. the contact stated the failure has been on going for a year and that the failure was intermittent. the vehicle has been taken to the dealer four to five times for the failure. the dealer has replaced the starter twice. the last time the vehicle was at the dealer they were unable to duplicate the failure. the vehicle has not been repaired. the failure mileage was 28,000 the current mileage was 47,400. vwb | |||
| 08/29/2010 | 66000 | ||
| Engine stall at random times, weather conditions and driving speeds the engine stops accelerating but does not turn off. its as if the car is in neutral gear when it is in drive. the lights around the led gear display flash in unison after 4 15 seconds the car accelerates again. the engine light will turn on for a day or a minute and then shut off. the issue has occurred on several occasions over the last year the latest is listed below. the jeep dealer cannot find any problem. | |||
| 06/10/2010 | 38000 | ||
| Tl- the contact owns a 2007 jeep commander. the contact stated that approximately three weeks ago while driving approximately 70mph, when she went to pass another vehicle her vehicle made a clunking noise and the accelerator stopped accelerating. the vehicle coasted to the side of the road and was restarted and it functioned normally. when this failure occurred the parking assist code was illuminated. the vehicle was taken to jeep and they could find no failure. about one week later the owner was at a stop and upon accelerating the vehicle suddenly started deaccelerating and started coasting. chrysler was notified and they stated there were no recalls. chrysler filed case# 19666458. there is a recall on the 2006 model year nhtsa campaign id number: 08v203000. component powertrain control module. the vehicle has not been repaired. there is a defect investigation on this failure nhtsa action # pe07009. the failure mileage was approximately 38000. the current mileage is approximately 38,200. rd | |||
| 04/15/2010 | 58230 | ||
| 2007 jeep commander 4x4 limited hemi engine stalls over and over again. dealsership took 1 week to fix, they replaced the computer, got it back and it continues to have the same problem, did not even go a day without the problem resurfacing. they currently have the vehicle and are trying to fix for a second time. | |||
| 04/21/2009 | 30000 | 1 | |
| We bought a 2007 jeep commander v6 in july/august of '08 and have constantly had problems with the esm (electronic shift module) during the first few visits they stated that problem could not be duplicated and they would flash the vehicles computer and it would run for awhile then finally the check engine light came on and got the vehicle in and found it was the esm which was finally replaced in apr '09 after numerous attempts to have them fix. since it was still under the 3yr/36k warranty it was at no cost. now it has gone out again less than a year later and our warranty has expired and jeep states that their part warranty (which should be 12mo/12k) expired along with the factory warranty and we are out of luck. the part was replaced as a goodwill gesture which was told to me by a customer service agent and does not have any part warranty. as i was investigating whether or not it was a common problem i noticed that the v8 models of the commander had a recall for the auto transmissions but the v6 does not. it was quite scary driving down the interstate at 70 then suddenly losing power and power steering especially with my 2yr old and 8yr old in the suv. the vehicle would go into limp mode and wouldn't shift out of 3rd gear and go faster than 25mph, rpms wouldn't raise past 3k, and it would shift hard into gear. the fact that jeep will not warranty that part and all the other problems i've read from other people on forums, complaints,etc. about this should warrant a investigation into this matter. *tr | |||
| 02/02/2008 | 25000 | ||
| Tl*the contact owns a 2007 jeep commander 4x4. the contact was driving approximately 35 mph on normal road conditions. the engine stalled without warning. the vehicle was coasted to the side of the road. the vehicle restarted and continued in normal operation. the vehicle was taken to an authorized dealer on two separate occasions to reset the electronic sensors. recently, the dealer stated that the electronic shift module required replacement. the vehicle has not been repaired at this time. the vin was unavailable. the failure mileage was 25,000. | |||
| 02/20/2010 | 50000 | 1 | |
| 2007 jeep commander failing electronic shift module. this vehicle will shift out of gear at any time without warning. other symptoms include parking assist failure message on the dash and all gears prnd show active at the same time on the display. i contacted jeep and warned them about this but they will not initiate a recall until forced to do so by the nhtsa. *tr | |||
| 02/26/2010 | 51000 | 1 | |
| My 2007 jeep commander 3.7l 6 cyl. 4x4 nearly comes to a stall when idling or coming to a stop. recently, at idle, it actually stalls out. i took this to the dealer and they said nothing was wrong. i am now taking it in to another dealer for more testing. *tr | |||
| 07/01/2009 | 52000 | ||
| Tl*the contact owns a 2007 jeep commander 4x4. the contact stated that the vehicle would stall without warning and lose total power while in transit. the vehicle was taken to the dealer, but they could not duplicate the failure. the dealer stated that they could not repair what they could not see. the vehicle was taken back to the dealer, but they still could not duplicate the failure. the third time the failure occurred, the dealer replaced the transmission software as well as the transmission module. the dealer stated that the failure would not recur; however, it continued. the contact stated that the failure was worse after the third repair because the vehicle began to jerk violently. the failure still persists. the current and failure mileages were less than 52,000. | |||
| 06/01/2007 | 15000 | 1 | |
| Engine failure/stall/loss of power on 2007 jeep commander. has happened about 6 times now. sometimes at low speeds...sometimes on the freeway. started happening around 15,000 miles. dealer tried to replicate it. they said they could not. so they have done nothing to fix it. i have told them about it 3 times. now it has happened again at 39,000 miles and on the freeway. i lost control and it became an extremely dangerous situation as i tried to coast over to the emergency shoulder. temporary brake power lost and no response to the attempts to start it in neutral. please help! started in 2007 and continues to happen in 2009. i have not been notified of any recalls or tsbs. i own the vehicle. *tr | |||
| 12/15/2006 | 2000 | 4 | 10/11/2006 |
| I purchased a 2007 jeep commander in october of 2006. at about 2,000 miles, i experienced an electrical failure that caused many gauges to come on or go off. i did lose my headlights & the transmission downshifted. i pulled over, powered off the vehicle & restarted. the vehicle has done this same or similar problem 4 times now. i've filed the lemon law in indiana, but it was denied. the last time i experienced the electrical fault, my seat starting moving forward for a few seconds while i was driving the car. the vehicle has registered fault codes every time that i saved. each time, the dealer can not duplicate & performs computer flash updates in hopes of correcting problem. in my opinion, the vehicle is dangerous to operate. *tr | |||