Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/18/2007 | 615 | ||
| Sunroof leaking | |||
| 10/01/2007 | 60 | 3 | 09/17/2007 |
| We have major leaks in both side rails right above the dash board. we noticed the leaks a couple of days after our car was delivered. it rains a lot in alaska, so basically our car leaks about everyday! we had taken our vehicle into two different dealers and one dealer said he could not find where the leak is coming from and the other dealer said to bring it back in the summer because it is frozen outside, since we took the vehicle in around october! i can't believe a car that is brand new has leaks! i am glad to see that another person has complained about the side rail leaks, i thought it was just my car! maybe it should be recalled. i have other complaints about the vehicle regarding the steering wheel, which i have already complained about. but, my car has been at the dealer for two weeks now and they still can't figure out the problem. they first told me it was the steering wheel pump. now they are telling me it's the steering wheel rack. *tr | |||
| 04/14/2007 | 1 | ||
| A new vehicle, the jeep commander, on a wet highway, is a major problem for anyone behind. reason, horrible design results in more spray and mist kicked up than an eighteen wheeler. this horribly designed, unaerodynamic pile of junk is a major menace that turns a wet highway into a moving cloud and they will be the cause of a major pile-ups. all should be bought back and scrapped. test one on a very wet asphalt highway and my complaint will be obvious to all. ban this vehicle before it kills someone. *jb | |||
| STRUCTURE - BODY | |||
| 10/15/2012 | 51000 | 1 | |
| 3rd row seat belts break and are unusable whenever the 3rd row seats are folded down. the plastic piece is pushed over the metal latching piece of the seat belt. they have been fixed and are now broken again, now the 3rd row seat cannot be used for passengers. water from rain is coming through the doors, puddling at the base of the door. the jeep was in park, when i attempted to put the car in reverse it would not go, all of the prd were lit up with blocks around them. i turned off the jeep and i was able to put the car in reverse. *tr | |||
| 10/15/2012 | 51000 | ||
| 3rd row seat belts break and are unusable whenever the 3rd row seats are folded down. the plastic piece is pushed over the metal latching piece of the seat belt. they have been fixed and are now broken again, now the 3rd row seat cannot be used for passengers. water from rain is coming through the doors, puddling at the base of the door. the jeep was in park, when i attempted to put the car in reverse it would not go, all of the prd were lit up with blocks around them. i turned off the jeep and i was able to put the car in reverse. | |||
| 03/18/2011 | 7200 | ||
| My 2007 jeep commander leaks through the screw holes in the handle on the upper side of driver and passenger window when it rains. how do i fix it? | |||
| 06/06/2010 | 3241 | ||
| 2007 jeep commander electric sunroof leaks from the a pillar onto driver, floor and dashboard instruments during heavy rains. | |||
| STRUCTURE - BODY - DOOR | |||
| 07/04/2007 | 4000 | 10 | 03/12/2007 |
| I just leased a 2007 jeep cherokee in march of '07. and, it drives wonderfully! however, i've noticed a few (glitches) concerns lately with this vehicle. i have major leaks in my side rails right above the dashboard when it rains. i believe this is because of how the insulation was done on the actual roof as well as the doors. i've also noticed my passenger window sticking while lowering the window or raising the window. and, my windshield seems to be glistening now -- i'm thinking that those glistening small cracks will truly turn into major problems long-term! i am currently leasing and was seriously deciding to purchase this vehicle. but, with my concerns listed i'm not sure how long this jeep commander will last me financially. hopefully these problems will be recalled and maybe my decision to purchase will change. i'm sure that these problems are not just affecting me. we'll see what happens. hopefully you can help! have a nice day!! *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/30/2008 | 1 | ||
| We have been having problem with this vehicle for several month with no results from chrsyler corporation or the dealership. when it rains water is coming inside of the vehicle. the seat belt is always wet, water is coming in through the panel, water is on the floor and in the cup holders. we have taken the vehicle in on several occasions and it has been label as a lemon. however, we have not had any result from chrysler. the radio would not turn off, the windows would not come down, and the door would not unlock. this was the last straw. water is constantly leaking inside of the vehicle from the roof. the vehicle has a mildew smell inside. however, this dilemma about to come to a close. but has taken a turn for the worse. i gregory hailey was informed that on monday, november 24, 2008 that i would not be able to take procession of a vehicle, because of some technicality because the dealership, chrysler financial and the third party individual that is handling this matter. i am deeply upset with chrysler as a whole in the way they have handle this problem. this is a 2 year problem because it dates back to 2006 on this particular vehicle. if there is a need please feel free to contact me for further discussion. *tr | |||