Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
02/02/201389000
 When shifting from park to drive, or reverse to drive, the engine stalls and it takes almost a minute for the shift to actually occur so i can drive.
01/26/201351956
 After stopping at traffic lights, stop signs or awaiting traffic to clear in order to make turns, the engine stalls but will re-fire after placing transmission in park or neutral and turning the ignition key. (i just purchased the vehicle and found out from the previous owner that the problem began during the summer of 2012, resulting in the trade-in because two different dealers could not find the problem. dealers replaced the following: map sensor, cam and crank sensor, egr valve, cleaned throttle body, replaced the pcm, spark plugs, replaced air idle control valve, replaced battery. none of the above have fixed the stalling problem which could get one killed in traffic.)
02/02/201389000
 When shifting from park to drive, or reverse to drive, the engine stalls and it takes almost a minute for the shift to actually occur so i can drive.
01/26/201351956
 After stopping at traffic lights, stop signs or awaiting traffic to clear in order to make turns, the engine stalls but will re-fire after placing transmission in park or neutral and turning the ignition key. (i just purchased the vehicle and found out from the previous owner that the problem began during the summer of 2012, resulting in the trade-in because two different dealers could not find the problem. dealers replaced the following: map sensor, cam and crank sensor, egr valve, cleaned throttle body, replaced the pcm, spark plugs, replaced air idle control valve, replaced battery. none of the above have fixed the stalling problem which could get one killed in traffic.)
01/30/201339000
 It is currently stalling, while sitting at street lights. also, the gear shift model including starter and wiring.
02/02/201389000
 When shifting from park to drive, or reverse to drive, the engine stalls and it takes almost a minute for the shift to actually occur so i can drive.
01/26/201351956
 After stopping at traffic lights, stop signs or awaiting traffic to clear in order to make turns, the engine stalls but will re-fire after placing transmission in park or neutral and turning the ignition key. (i just purchased the vehicle and found out from the previous owner that the problem began during the summer of 2012, resulting in the trade-in because two different dealers could not find the problem. dealers replaced the following: map sensor, cam and crank sensor, egr valve, cleaned throttle body, replaced the pcm, spark plugs, replaced air idle control valve, replaced battery. none of the above have fixed the stalling problem which could get one killed in traffic.)
01/30/201339000
 It is currently stalling, while sitting at street lights. also, the gear shift model including starter and wiring.
11/17/2012112109
 Vehicle randomly stalls while driving it at various speeds and while parked. this time, i was going 45mph and it completely stalled. the vehicle has to be in park in order to restart it and it was very difficult to start. this is extremely dangerous since the breaks and steering don't work when it stalls. i have also discovered that there was a recall on a handful of 2008 commanders due to a malfunctioning front control module or transmission control module. this should be taken very seriously because many jeep owners are afraid to drive them due to the uncertanty of the random stalling.
11/10/201258465
 I had this vehicle since 2008, and this is the three time that it would not start once driven. drive the vehicle to the store, park it for at less 15 mins, when i started the car it do not start. the check engine light come on . the other two time that the car would not start the dealership repair shop could tell me what was wrong and the car start up for them. that was in 2010 and 2011,now it happen again! was told that this problem need to be reported. after reading the complaints from the other owners of the 2007 jeep commander 4x4 this seem as if this is a major problem. we are bless that there has been no deaths.
11/17/2012112109
 Vehicle randomly stalls while driving it at various speeds and while parked. this time, i was going 45mph and it completely stalled. the vehicle has to be in park in order to restart it and it was very difficult to start. this is extremely dangerous since the breaks and steering don't work when it stalls. i have also discovered that there was a recall on a handful of 2008 commanders due to a malfunctioning front control module or transmission control module. this should be taken very seriously because many jeep owners are afraid to drive them due to the uncertanty of the random stalling.
11/10/201258465
 I had this vehicle since 2008, and this is the three time that it would not start once driven. drive the vehicle to the store, park it for at less 15 mins, when i started the car it do not start. the check engine light come on . the other two time that the car would not start the dealership repair shop could tell me what was wrong and the car start up for them. that was in 2010 and 2011,now it happen again! was told that this problem need to be reported. after reading the complaints from the other owners of the 2007 jeep commander 4x4 this seem as if this is a major problem. we are bless that there has been no deaths.
11/17/2012112109
 Vehicle randomly stalls while driving it at various speeds and while parked. this time, i was going 45mph and it completely stalled. the vehicle has to be in park in order to restart it and it was very difficult to start. this is extremely dangerous since the breaks and steering don't work when it stalls. i have also discovered that there was a recall on a handful of 2008 commanders due to a malfunctioning front control module or transmission control module. this should be taken very seriously because many jeep owners are afraid to drive them due to the uncertanty of the random stalling.
11/10/201258465
 I had this vehicle since 2008, and this is the three time that it would not start once driven. drive the vehicle to the store, park it for at less 15 mins, when i started the car it do not start. the check engine light come on . the other two time that the car would not start the dealership repair shop could tell me what was wrong and the car start up for them. that was in 2010 and 2011,now it happen again! was told that this problem need to be reported. after reading the complaints from the other owners of the 2007 jeep commander 4x4 this seem as if this is a major problem. we are bless that there has been no deaths.
08/30/201245644
 I was driving on the highway with my son going around 65 miles per hour. when all of a sudden my truck jeep comm, started slowing down, and all the other cars were passing by me speeding and blowing at my. i pulled over and restarted the car and now the engine light came on and the truck wont go pass 40 miles an hour. i have a warranty but the dealer is always trying to get out of paying it.
05/31/2010
 I bought this jeep used about 4 months ago...about 2 weeks after buying it it stalled on me...and continues to stall at different times. its very scary when driving in heavy traffic or traveling on the highway and it just stalls with no warning.
03/31/201254000
 Vehicle would not start. drove 1.5 miles to gas station. turned car off. fueled. car would not start. message on display: transmission over temperature. 30 minutes later car started. next incident occurred today (4/2/12). car was parked for 10.5 hours before attempting to start. car would not start. message on display: transmission over temperature. car still won't start three hours later. contacted chrysler customer service because of recall h03 (similar symptoms). they stated that my car was not part of the recall. if enough people have the same problem, then they will issue a recall.
01/01/201050000
 While driving, the engine will suddenly die without warning. all power steering/brakes are lost. it will restart immediately. this is an ongoing, but random problem. the only code that is recorded refers to the ignition relay module. to date the egr, ignition relay module, and crankshaft position sensor have been replaced. the problem persists. this problem represents a severe safety issue, as a loss of power while pulling into traffic could have catastrophic consequences.
10/08/200935900
 Beginning in october 2009 when the vehicle had less than 36k on it the engine stalled once. i thought maybe gas or something....then two more times in october while stopped. gets worse by the week until it is actually stalling when driving at 60mph.....have had it in for service on several occassions and they have replaced several components and still will stall. this is 2012 and since it all began i have filed 2 cases with chrysler, on the first go round, they thought they fixed it and again a few weeks later it began to stall. my daughter, 6 years of age, in the car and i am taking her to school and the engine stalls and we almost were hit by a vehicle traveling in excess of 55 mph, if that vehicle did not get out of the way it would have directly hit where my daughter was sitting. she began to cry and she will no longer ride in the commander. we are all afraid to drive it. it has stalled on us i know over 100 times in the past 4 years. i have begged chrysler to replace the vehicle. i loved my commander i have had several jeeps and this is so upsetting. chrysler seems to deny they have any clue of these problems with 2007 commanders and i see several postings on this website alone of the same issue. it is dangerous to drive this vehicle. someone is going to be seriously injured. please make them step up to the plate and own up to this before it is too late for someone. i will never believe it is actually fixed and they make us drive it until it so bad that they can make it stall. in the mean time, we are in danger daily. please help us and advise us how to get out of this vehicle and into a safe one for my family.
10/24/201182000
 This is in relation to previous complaints 10333965 and 10381374. same problem occurred again on oct 24, 2011. while driving on freeway at about 60 mph, the vehicle made a sudden and violent jerk but did not totally lose power like in most other situations. this problem has not occurred since february 2011 and seems to only occur in cold weather.
02/09/201166500
 Following up on this. it appears mr. son may no longer be with dot / nhtsa thanks, russ furry 303-263-8542 --forwarded message attachment-- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: fw: nhtsa inquiry - 2007 jeep commander date: wed, 9 feb 2011 20:19:20 -0700 dear mr. son: this problem has continued and even become more frequent -- probably occurring about 8 times in the past 2 months and approx 6 times in the past three weeks. it seems to happen during cold weather (no incidents from about about july 2010 to december 2010). it has also happened at slower speeds than the 55-65 mph described below occurring twice at speeds under 45 mph in the past month. i've also had a few incidents where the vehicle hesitates but keeps running. usually it just quits completely, though. this is all very frustrating because jeep has always told us nothing is wrong. thanks, russ furry -------------------------------------------------------------------------------- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: re: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 21:15:42 -0600 i've answered in the body of the message below. the furrys subject: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 12:54:57 -0400 from: david.son.ctr@dot.gov to: furrys01@msn.com dear russell furry, here at office of defects investigations at the u.s. department of transportation, we have received your complaint on your 2007 jeep commander with stalling problem. we currently received more complaint on this stalling issue and we are collecting information on this issue. could you take some time and please answer the following questions regarding your incident. we are sending these questions to all other complainants as well. thank you! 1. when you said
12/27/201080000
 2007 jeep commander enging stalling problem. the vehicle initially stalled while driving on the highway at approximately 70 mph. it has been an ongoing problem for approximately 8 weeks and continues to stall while driving, idling, and turning. it has been into the dealership for this problem and they contine to replace things at random that are not correcting the problem and have told us they they do not know what is causing it to continually stall. so far every time it has stalled it has started right back up but my biggest concern is that it will cause an accident if i can't get it off the ride when it stalls while driving.
02/09/201166500
 Following up on this. it appears mr. son may no longer be with dot / nhtsa thanks, russ furry 303-263-8542 --forwarded message attachment-- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: fw: nhtsa inquiry - 2007 jeep commander date: wed, 9 feb 2011 20:19:20 -0700 dear mr. son: this problem has continued and even become more frequent -- probably occurring about 8 times in the past 2 months and approx 6 times in the past three weeks. it seems to happen during cold weather (no incidents from about about july 2010 to december 2010). it has also happened at slower speeds than the 55-65 mph described below occurring twice at speeds under 45 mph in the past month. i've also had a few incidents where the vehicle hesitates but keeps running. usually it just quits completely, though. this is all very frustrating because jeep has always told us nothing is wrong. thanks, russ furry -------------------------------------------------------------------------------- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: re: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 21:15:42 -0600 i've answered in the body of the message below. the furrys subject: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 12:54:57 -0400 from: david.son.ctr@dot.gov to: furrys01@msn.com dear russell furry, here at office of defects investigations at the u.s. department of transportation, we have received your complaint on your 2007 jeep commander with stalling problem. we currently received more complaint on this stalling issue and we are collecting information on this issue. could you take some time and please answer the following questions regarding your incident. we are sending these questions to all other complainants as well. thank you! 1. when you said
12/27/201080000
 2007 jeep commander enging stalling problem. the vehicle initially stalled while driving on the highway at approximately 70 mph. it has been an ongoing problem for approximately 8 weeks and continues to stall while driving, idling, and turning. it has been into the dealership for this problem and they contine to replace things at random that are not correcting the problem and have told us they they do not know what is causing it to continually stall. so far every time it has stalled it has started right back up but my biggest concern is that it will cause an accident if i can't get it off the ride when it stalls while driving.
02/09/201166500
 Following up on this. it appears mr. son may no longer be with dot / nhtsa thanks, russ furry 303-263-8542 --forwarded message attachment-- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: fw: nhtsa inquiry - 2007 jeep commander date: wed, 9 feb 2011 20:19:20 -0700 dear mr. son: this problem has continued and even become more frequent -- probably occurring about 8 times in the past 2 months and approx 6 times in the past three weeks. it seems to happen during cold weather (no incidents from about about july 2010 to december 2010). it has also happened at slower speeds than the 55-65 mph described below occurring twice at speeds under 45 mph in the past month. i've also had a few incidents where the vehicle hesitates but keeps running. usually it just quits completely, though. this is all very frustrating because jeep has always told us nothing is wrong. thanks, russ furry -------------------------------------------------------------------------------- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: re: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 21:15:42 -0600 i've answered in the body of the message below. the furrys subject: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 12:54:57 -0400 from: david.son.ctr@dot.gov to: furrys01@msn.com dear russell furry, here at office of defects investigations at the u.s. department of transportation, we have received your complaint on your 2007 jeep commander with stalling problem. we currently received more complaint on this stalling issue and we are collecting information on this issue. could you take some time and please answer the following questions regarding your incident. we are sending these questions to all other complainants as well. thank you! 1. when you said
12/27/201080000
 2007 jeep commander enging stalling problem. the vehicle initially stalled while driving on the highway at approximately 70 mph. it has been an ongoing problem for approximately 8 weeks and continues to stall while driving, idling, and turning. it has been into the dealership for this problem and they contine to replace things at random that are not correcting the problem and have told us they they do not know what is causing it to continually stall. so far every time it has stalled it has started right back up but my biggest concern is that it will cause an accident if i can't get it off the ride when it stalls while driving.
02/09/201166500
 Following up on this. it appears mr. son may no longer be with dot / nhtsa thanks, russ furry 303-263-8542 --forwarded message attachment-- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: fw: nhtsa inquiry - 2007 jeep commander date: wed, 9 feb 2011 20:19:20 -0700 dear mr. son: this problem has continued and even become more frequent -- probably occurring about 8 times in the past 2 months and approx 6 times in the past three weeks. it seems to happen during cold weather (no incidents from about about july 2010 to december 2010). it has also happened at slower speeds than the 55-65 mph described below occurring twice at speeds under 45 mph in the past month. i've also had a few incidents where the vehicle hesitates but keeps running. usually it just quits completely, though. this is all very frustrating because jeep has always told us nothing is wrong. thanks, russ furry -------------------------------------------------------------------------------- from: furrys01@msn.com to: david.son.ctr@dot.gov subject: re: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 21:15:42 -0600 i've answered in the body of the message below. the furrys subject: nhtsa inquiry - 2007 jeep commander date: fri, 2 jul 2010 12:54:57 -0400 from: david.son.ctr@dot.gov to: furrys01@msn.com dear russell furry, here at office of defects investigations at the u.s. department of transportation, we have received your complaint on your 2007 jeep commander with stalling problem. we currently received more complaint on this stalling issue and we are collecting information on this issue. could you take some time and please answer the following questions regarding your incident. we are sending these questions to all other complainants as well. thank you! 1. when you said
12/27/201080000
 2007 jeep commander enging stalling problem. the vehicle initially stalled while driving on the highway at approximately 70 mph. it has been an ongoing problem for approximately 8 weeks and continues to stall while driving, idling, and turning. it has been into the dealership for this problem and they contine to replace things at random that are not correcting the problem and have told us they they do not know what is causing it to continually stall. so far every time it has stalled it has started right back up but my biggest concern is that it will cause an accident if i can't get it off the ride when it stalls while driving.
01/28/201175000
 1. my 2007 jeep commander acts as if it slips out of drive to neutral. all the p r n d lights light up and i have no gas power. this happens every time i drive it. i have to push the shifter to the right to try and get it to go in gear or pull over and not drive it. brought it in and stated it was the starter. fixed that and now the problem is worse. the car will not go over 20 mph. i finally have a new chrysler dealer that is going through proper steps to figure the problem out and the have kept me informed. the outcome is a electronic shift module. i am just over my warranty and it is going to cost approx. $1000.00 to fix plus the $397 i just spent on the starter that i may have not needed. the worst part is i googled this problem and there are so many commanders out there that have the same problem and it is a hazard and safety issue! going down the highway at 65 and all of the sudden no power is scary.
10/06/200810111
 Transmission cup plug leaking
05/21/201031000
 Turned right from a stop sign. accelerated to about 40. accelerator stuck and 2007 jeep commander continued to accelerate. driver stepped on brake & it did not stop the vehicle. driver pulled the parking brake to slow a bit. had to throw into park while moving in order to avoid accident.
04/30/201029000
 I own a 2007 jeep commander suv. i have been having numerous problems with it stalling while i am in motion. it also stalls sometimes while i am at a light or stop sign. another strange occurance is that sometimes i start it and its moving and i am stepping on the gas and it just has no power. it gets to about 20 mph and i can step all the way down on the gas pedal and nothing, it has no power. i pull over shut the engine off and start it again and it is fine until the next time. i have been having this problem since september and have contacted the dealer where i purchased the vehcle as well as other mechanics and i am told something about a sensor sensing that there is a malfunction. they cannot however fix the problem and act like this is very strange and they have never heard of this complaint. i am afraid that one of these days this will cause an accident and either i or my children or someone else will be seriuosly injured or even worse, killed.
04/17/201036000
 Driving a 2007 jeep commander limited 4x4, with 5.7 litre hemi engine at 30 miles per hour along side road, engine cut out unexpectedly no warning. this has happened on 6 different occassions within the past 6 months with no consistency relative to speed, road conditions, etc. on the previous 5 occassions the vehicle cut out for a few seconds, then restarted itself. on the last occassion, the engine cut out completely and needed to be guided off the road. whenever this occurs the driver loses all control of the vehicle creating an uncontrollable and dangerous situation for the driver and other motorists. the vehicle has been brought to paul bailey jeep chrylsler dodge on 2 occassions for an assessment and review of the code system. neither visit gave any indication as to what was causing the problem. a report has been lodged with chrysler and we are awaiting information from their case manager. we believe this to be a fatal accident waiting to happen and need some direction as to the recourse or action we might take.