Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/02/2013890001
 This has happened to me several times in the two years i've owned this vehicle. every time i take it to the shop the mechanics say they cannot replicate the issue so cannot fix it. first the check engine light will come on and no codes will appear when run. a couple days later (mostly when driving on the highway, or any speed above 30mph) i will be driving as usual and begin to increase speed on the on ramp for the interstate and the engine will tap out at 45mph. i will press the gas pedal to the floor and the engine will not rev and the rpm's will not increase. i tried to put the car in neutral and back into drive and nothing changed with the engine. all the while i had my one year old child in the car with me. every time i try to research what is wrong with my jeep i just see the same complaint from thousands of people. this is obviously an issue and needs to be fixed immediately! i don't care if they have to give me a new jeep i need something safe for my family! *tr
02/02/201389000
 This has happened to me several times in the two years i've owned this vehicle. every time i take it to the shop the mechanics say they cannot replicate the issue so cannot fix it. first the check engine light will come on and no codes will appear when run. a couple days later (mostly when driving on the highway, or any speed above 30mph) i will be driving as usual and begin to increase speed on the on ramp for the interstate and the engine will tap out at 45mph. i will press the gas pedal to the floor and the engine will not rev and the rpm's will not increase. i tried to put the car in neutral and back into drive and nothing changed with the engine. all the while i had my one year old child in the car with me. every time i try to research what is wrong with my jeep i just see the same complaint from thousands of people. this is obviously an issue and needs to be fixed immediately! i don't care if they have to give me a new jeep i need something safe for my family!
12/01/201133000
 I was pulling out onto the highway. as i got up to around 15 mph, all the shift indicator lights lit up ,around park, neutral, drive and reverse. my acceleration cut off. i couldn't accelerate past, maybe, 20 mph. the rpms would go up, with no response from the vehicle. i had cars coming up fast behind me and i couldn't go any faster or pull off, till the next turn off. also, if i'm pulling out, from a stop, sometimes i just lose power and my car crawls on to the road, especially if on a incline. it's really scary and dangerous.
11/16/2012675221
 I was driving home from picking up my daughter from a school event when suddenly my car slowed down on its own down to 10 mph. then the car completely stopped. on the control console it only read service park assist and the drive position controls where all highlighted and boxed out (drnp). i lost all control of the vehicle other than turning the wheel. i tried to accelerate by pressing the gas and it just revved the engine and did nothing else. i swerved off the road and hit a median that took out the tire and left damage to the left of the car under carriage. i had to shift the gear into park and back to drive in order for the car to start up again. i took the car to a local jeep chrysler dodge service depot and had it ran for a diagnostic for at which time they told me that it was a common issue found in this model and earlier models and that it wasn't covered by the power train that the vehicle would need $1100.00 in repairs to fix an electronic transformer shift modulator. i had just purchased the car on october 31 from a jeep chrysler dodge dealership and less than three weeks later the car is for crap. and the dealership refused to fix the problem and jeep has not issued a recall for this issue but they have for the 2006 model. this problem is life threatening. it can occur at anytime at any speed. if i were on a expressway my children and i would probably be dead. jeep needs to be pursed for this issue and forced to fix the damage on any vehicles reporting this issue. *tr
11/16/201267522
 I was driving home from picking up my daughter from a school event when suddenly my car slowed down on its own down to 10 mph. then the car completely stopped. on the control console it only read service park assist and the drive position controls where all highlighted and boxed out (drnp). i lost all control of the vehicle other than turning the wheel. i tried to accelerate by pressing the gas and it just revved the engine and did nothing else. i swerved off the road and hit a median that took out the tire and left damage to the left of the car under carriage. i had to shift the gear into park and back to drive in order for the car to start up again. i took the car to a local jeep chrysler dodge service depot and had it ran for a diagnostic for at which time they told me that it was a common issue found in this model and earlier models and that it wasn't covered by the power train that the vehicle would need $1100.00 in repairs to fix an electronic transformer shift modulator. i had just purchased the car on october 31 from a jeep chrysler dodge dealership and less than three weeks later the car is for crap. and the dealership refused to fix the problem and jeep has not issued a recall for this issue but they have for the 2006 model. this problem is life threatening. it can occur at anytime at any speed. if i were on a expressway my children and i would probably be dead. jeep needs to be pursed for this issue and forced to fix the damage on any vehicles reporting this issue.
08/30/2012456441
 I was driving on the highway with my son going around 65 miles per hour. when all of a sudden my truck jeep comm, started slowing down, and all the other cars were passing by me speeding and blowing at my. i pulled over and restarted the car and now the engine light came on and the truck wont go pass 40 miles an hour. i have a warranty but the dealer is always trying to get out of paying it. *tr
08/30/201245644
 I was driving on the highway with my son going around 65 miles per hour. when all of a sudden my truck jeep comm, started slowing down, and all the other cars were passing by me speeding and blowing at my. i pulled over and restarted the car and now the engine light came on and the truck wont go pass 40 miles an hour. i have a warranty but the dealer is always trying to get out of paying it.
05/17/201242000
 Purchased the 2007 jeep commander 4x4 2 weeks ago. when i started the jeep the service park assist flashed and went away, i headed down my driveway onto the highway and could not accelerate more than 20 miles per hour, the jeep would not shift geers. i pulled to the side of the road for safety because of traffic, turned the jeep off, started it again and merged back onto the highway and the jeep again could not go more than 20 mph, put on hazards and brought to mechanic. left the jeep running, got back into to reverse and the it would not reverse, atthis time the prnd was lit up on the dash board. still waiting to here what the problem ism mechanic can not duplicate. very serious safety problem as i use to transport my children.
04/13/201279300
 I have had several problems with the 2007 jeep commander. at times it will not start. recently it has lost power/speed when accelerating. i was merging onto the highway and it suddenly lost power and would not go above 20mph. the engine had a strange noise to it. i have had it fixed multiple times but nothing seems to stop the problems. it is the worst car i have ever owned.
10/22/200845000
 The above information was for the first time this incident occurred. while driving at any speed the car will stall out of no where due to the electronic shift module. i had it replaced 11/08 which was only a year after the car was made. it is completely acting up again and the module needs replaced again. i understand that they have not recalled this issue but there are over 145 complaints of the same issue but yet on your website it says a recall is necessary when there is a safety-related defect in the vehicle or equipment. a safety defect is defined as a problem that exists in a motor vehicle or item of motor vehicle equipment that: poses a risk to motor vehicle safety. examples of defects considered safety-related:steering components that break suddenly causing partial or complete loss of vehicle control. accelerator controls that may break or stick. critical vehicle components that break, fall apart, or separate from the vehicle, causing potential loss of vehicle control or injury to persons inside or outside the vehicle. along with the above i have children and if they are inside this vehicle while something happens just wait until i slap the lawsuit along with the many others as a result of this issue that nobody is doing nothing about. i almost was rear ended on the expressway by vehicles going 75 mph because of the car stalling/not wanting to accelerate! i want answers and i want them now!
11/07/201063400
 2007 jeep commander shut off on highway
04/30/201029000
 I own a 2007 jeep commander suv. i have been having numerous problems with it stalling while i am in motion. it also stalls sometimes while i am at a light or stop sign. another strange occurance is that sometimes i start it and its moving and i am stepping on the gas and it just has no power. it gets to about 20 mph and i can step all the way down on the gas pedal and nothing, it has no power. i pull over shut the engine off and start it again and it is fine until the next time. i have been having this problem since september and have contacted the dealer where i purchased the vehcle as well as other mechanics and i am told something about a sensor sensing that there is a malfunction. they cannot however fix the problem and act like this is very strange and they have never heard of this complaint. i am afraid that one of these days this will cause an accident and either i or my children or someone else will be seriuosly injured or even worse, killed.