Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 06/28/2008 | 2 | ||
| 2007 jeep commander windshield easily chipped twice during the year of 2008. not cracked yet, but will have to replace eventually. i did not realize that other commander owners had experienced same until reading online forum. this seems to be a design flaw. *tr | |||
| 12/28/2009 | 19000 | 1 | |
| Applied defroster to windshield during cold weather <10 deg f, and windshield interior glass cracked in multiple areas. all cracks started from base of window. *tr | |||
| 12/28/2009 | 34715 | 1 | |
| I have a 2007 jeep commander. i live in virginia. the temperature has been in the 30's. with no apparent cause (no rock hitting or anything), my windshield started with a tiny hairline crack (bottom middle) and in a couple days, the cracked line became l-shaped and moving left. it was about 8 inches in length. i believe there is a design flaw in the windshield since nothing happened other than the cold temperature and my perhaps my use of the vehicle's defrost. *tr | |||
| 08/19/2009 | 1 | ||
| In august 2009 a truck dropped a rock from its load a broke (cracked) my windshield on my 2007 jeep commander. we had the windshield replaced and with in weeks a crack appeared on the top of drivers side. the windshield was not struck by anything. that cracked windshield was replaced and in november that windshield cracked on the top side of the driver's side. again nothing struck the windshield. on dec. 1, 2009 third windshield was installed. late in december, 2009 that windshield developed a crack on the bottom of the driver's side. again nothing struck the windshield to cause the crack. the auto glass company states that this is unusual but nothing they are doing during the installation would cause this problem to occur three consecutive times. we drove the car for two years, 2007 to 2009 without problems with the windshield. only after a replacement was installed did the cracks start appearing. the cracks in the replacement windows on the driver's side do cause visibility and safety issues. *tr | |||
| 11/05/2008 | 1 | ||
| Hvac and defrost directs cold air onto windshield while sending 175 degree fahrenheit hot air to bottom vents air is not mixing properly. jeep dealer will not make repair, saying this is how hvac works. due to cold air blowing from the defroster on windshield, windshield builds up with ice and snow, and does not defrost properly. *tr | |||
| 06/15/2007 | 7000 | 1 | |
| While driving on the freeway, my vehicle was struck with a pebble which caused it to chip. days later, the entire windshield was cracked. the dealership looked at it, took pictures, submitted it to determine whether they would replace it due to defect, etc. i was told by several automotive professionals that the situation was odd. i never heard back from the dealership, and after several attempts of trying to contact them, was told they were still waiting. months had passed and i still never got anywhere with chrysler so i replaced the windshield out of pocket in nov. 2007. since then i have 2 new stone chips and a 3rd that resulted in the same splintering crack across the entire windshield. the same has recently happened to my 2008 dodge avenger when a small chip splintered in 5 different directions. in all the years i have been driving and all the vehicles my husband and i have owned i have never had even a chip in a windshield, even while living on a gravel road. is this just bad luck or is chrysler to blame for cheap/faulty parts? i have seen many service bulletins on your website regarding this as well. *tr | |||
| 04/14/2007 | 1 | ||
| A new vehicle, the jeep commander, on a wet highway, is a major problem for anyone behind. reason, horrible design results in more spray and mist kicked up than an eighteen wheeler. this horribly designed, unaerodynamic pile of junk is a major menace that turns a wet highway into a moving cloud and they will be the cause of a major pile-ups. all should be bought back and scrapped. test one on a very wet asphalt highway and my complaint will be obvious to all. ban this vehicle before it kills someone. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/04/2007 | 4000 | 10 | 03/12/2007 |
| I just leased a 2007 jeep cherokee in march of '07. and, it drives wonderfully! however, i've noticed a few (glitches) concerns lately with this vehicle. i have major leaks in my side rails right above the dashboard when it rains. i believe this is because of how the insulation was done on the actual roof as well as the doors. i've also noticed my passenger window sticking while lowering the window or raising the window. and, my windshield seems to be glistening now -- i'm thinking that those glistening small cracks will truly turn into major problems long-term! i am currently leasing and was seriously deciding to purchase this vehicle. but, with my concerns listed i'm not sure how long this jeep commander will last me financially. hopefully these problems will be recalled and maybe my decision to purchase will change. i'm sure that these problems are not just affecting me. we'll see what happens. hopefully you can help! have a nice day!! *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 11/01/2008 | 1 | ||
| 2007 jeep commander windshields are flawed, and crack easily. spreading across the whole windshield. i have had to have the windshield replaced once shortly after i purchased it in april 08, and 1/2 year later both sides have cracks in it. i believe the design or curve may be too 'fragile' for safety, not to mention my budget! *tr | |||
| 11/06/2007 | 1 | ||
| Vehicle has less than 3,000 miles on it and already have a rock chip in front windshield. happened when roads were clear and no gravel on road. have seen message boards of other owners who state their front windshields are prone to chips as well. *tr | |||
| 07/04/2007 | 4000 | 10 | 03/12/2007 |
| I just leased a 2007 jeep cherokee in march of '07. and, it drives wonderfully! however, i've noticed a few (glitches) concerns lately with this vehicle. i have major leaks in my side rails right above the dashboard when it rains. i believe this is because of how the insulation was done on the actual roof as well as the doors. i've also noticed my passenger window sticking while lowering the window or raising the window. and, my windshield seems to be glistening now -- i'm thinking that those glistening small cracks will truly turn into major problems long-term! i am currently leasing and was seriously deciding to purchase this vehicle. but, with my concerns listed i'm not sure how long this jeep commander will last me financially. hopefully these problems will be recalled and maybe my decision to purchase will change. i'm sure that these problems are not just affecting me. we'll see what happens. hopefully you can help! have a nice day!! *tr | |||
| 08/01/2007 | 1 | ||
| Windshield started cracking from top edge on passenger side, about 5 inches from the side, for no apparent reason. no evidence of a chip and no rock hit the windshield as far as we know. this happened on a rental car so it's possible that the crack was already started when we picked up the car and we didn't see it - there's a small portion of the glass that is black at the top so we wouldn't have been able to see the crack in this area if it was already there. the crack spread down a couple of inches from the black area and then started across the windshield. *tr | |||
| 06/25/2007 | 9600 | 3 | 11/30/2006 |
| There is a design problem with the front windshield. in the last three weeks i have gotten three hits to the windshield while driving on the expressway. all three were below the wiper line. the first one resulted in an immediate crack which wa s now a foot long. before i had a chance to repair that i received another stone hit. this one also cracked immediately, and was about 8 long. this third hit happened this morning and could have been very dangerous. the hit was again below the wiper blade ,but this time the windshield shattered and blew small glass pieces inside the vehicle. if it would have been 6 more inches to the left i would have gotten hit in the face. as it was i got hit in the arm, and had glass dust and shards all over the dashboard and passenger seat. i am scared to drive this vehicle now.*ak | |||