Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/05/201027000
 Tl-the contact owned a 2008 a jeep commander 4x4. the contact stated the speed rate was unknown. the driver crashed into a tree. the front passenger side and rear passenger seat sustained an extensive amount of damage. the air bags failed to deploy with the level of impact involved. the police and ambulance were called to the scene. the driver was transported to the hospital, where he died. the rear vehicle occupant sustained injury to the ankle. a police report was filed of the incident. the vehicle was completely destroyed. the failure was approximately 27,000. js
AIR BAGS - FRONTAL
09/02/2008102701
 Severe collision with the front end of my vehicle. i was driving at approx 50 mph when the car ahead suddenly stopped. i applied my brakes and skidded into the other vehicle's rear end. from the skid marks starting at the point of contact my vehicle took approx another 35 feet to stop. i believe my vehicle's speed was 30 mph. it was a solid hit as my vehicle nose dived and hit bumper to bumper. the rear of the other vehicle's bumper was forced down to the ground and gouged the pavement. my vehicle then continued to crush in the entire rear of the car and my hood struck the rear window. the other car then traveled about 50 feet further resting upon a telephone pole. i believe that the impact was severe and of sufficient speed that the air bags and or the seat belt retractors should have engaged. i was seat belted in at the time of the impact but still received a minor concussion and whiplash. my vehicle's damage was quite severe and is estimated in excess of $14,000.00. both frame rails are bent and at the very least the left one will need replacement. the vehicle a, 2008 jeep commander was purchased new by myself in may 2008. all warning lights were off and all systems note no problems. by this i mean that the air bag lamp and seat belt lamp still operate even after the crash. the vehicle was towed to the body shop and await your advise as how to proceed. the vehicle has been appraised by my insurance company, and even their adjuster along with the police, emergency people have all questioned as to why my safety air bags did not deploy. the vehicle has not been disassembled nor has anyone messed with the vehicle before or after the crash. *tr
AIR BAGS - SIDE/WINDOW
12/08/2009330001
 I was involdved in a 2mv/pd accident where i t-boned a vehicle that ran a stop sign. i after i truck the vehicle i forced both vehicles through a deep ditch and into a field. i dont recall any of the accident but at some point after the initial collision my 2008 jeep commander rolled at least once landing on its wheels. my vehicle roof made contact with the ground just above the driver's seat and also where the windshield and roof meet on the driver's side. after being released from the hospital with a sever concussion and brain swelling, and a lacerated left temporal artery due to by head hitting the side beam on the driver's side, i observed my vehicle. it concerns me because upon observing the vehicle i found that none of the side curtain airbags deployed. i cant say for sure if these airbags would have deployed if it would have made a difference in my injuries but the thought still sticks in my mind. i would hate for this to be a reoccuring theme for these vehicles and possibly cost someone their life. *tr