Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 12/07/2008 | 5335 | 1 | |
| 3rd row driver's side seatbelt has broken twice since we purchased jeep commander in may. dealer replaced broken seatbelt in december 2008 and it broke again february 2009. the first time when we arrived at our destination our son was stuck and couldn't get out. the seatbelt wouldn't release. the second time hard to fasten seatbelt. the seatbelt wouldn't latch. we are not using that seat belt till it is fixed. we are family of 7 so we use all 7 seatbelts. the consequence would be one of our children being seriously injured due to seatbelt failure. *tr | |||
| 09/02/2008 | 10270 | 1 | |
| Severe collision with the front end of my vehicle. i was driving at approx 50 mph when the car ahead suddenly stopped. i applied my brakes and skidded into the other vehicle's rear end. from the skid marks starting at the point of contact my vehicle took approx another 35 feet to stop. i believe my vehicle's speed was 30 mph. it was a solid hit as my vehicle nose dived and hit bumper to bumper. the rear of the other vehicle's bumper was forced down to the ground and gouged the pavement. my vehicle then continued to crush in the entire rear of the car and my hood struck the rear window. the other car then traveled about 50 feet further resting upon a telephone pole. i believe that the impact was severe and of sufficient speed that the air bags and or the seat belt retractors should have engaged. i was seat belted in at the time of the impact but still received a minor concussion and whiplash. my vehicle's damage was quite severe and is estimated in excess of $14,000.00. both frame rails are bent and at the very least the left one will need replacement. the vehicle a, 2008 jeep commander was purchased new by myself in may 2008. all warning lights were off and all systems note no problems. by this i mean that the air bag lamp and seat belt lamp still operate even after the crash. the vehicle was towed to the body shop and await your advise as how to proceed. the vehicle has been appraised by my insurance company, and even their adjuster along with the police, emergency people have all questioned as to why my safety air bags did not deploy. the vehicle has not been disassembled nor has anyone messed with the vehicle before or after the crash. *tr | |||