Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/30/2012 | |||
| Climbing out of a parking garage incline, we found ourselves going backwards rather rapidly. fortunately, there were no cars behind us. since then there have been many incidents although we are aware of this strange phenomenon for an automatic shift automobile and apply the brake with the left foot while accelerating with the right. not something we should have to do. | |||
| 12/23/2011 | 2025 | ||
| I was driving the car and it tached high 3-4 for a few seconds and did not drive although foot was to the floor on gas pedal it would just not move, knew it was transmission problem but engineering at chrysler has tried every fix they can think of to avoid replacing transmission with no success. waiting supposedly for new transmission and has been in the service center at the dealer for 20+ days. i had the car for 52 days prior to failure and it only had 2025 miles on it. | |||
| 05/31/2011 | 70 | ||
| The problem vehicle is a 2011 fwd jeep compass. on 5/31/11 within the first 10 (ten) miles of ownership the vehicle stalled out on me while stropped at a traffice light. i put the vehicle in park and was able to restart it without any difficulty. on 6/19/11 (while in motion), without any advance indication of a problem the vehicle totally lost power. i put it in neutral and was able to roll it out of traffic and into a turn lane. the vehicle struggled to restart but did after a couple of tries, a check engine light came on and remained on for approximatley 30 miles. after weeks, i am still waiting for an inspector to examine the vehicle. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/19/2011 | 100 | ||
| (among other problems), this 2011 jeep compass has transmission difficulties. on multiple occassions the automatic transmission has failed to shift from gear to gear without manual assisstance. it will whicne and strain and just not change, even as the rpm climb sky high, it will not shift without assistance. this failure was first documented on 6/19/11 but there were multiple failure before this date. the system failure has resulted in a reduction of power to such extent that it is difficult to safely merge into a lane of traffic. during such episodes the accelerator could be pressed to the floor and the maximum speed whould nto exceed 20 or 25 miles per hour. this vehicle (which has other problems) is considered to be unsafe. i am presently waiting for a company investigator to access these problems. | |||