Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN | ||||||||||||||||
| 11V315000 | CHRYSLER GROUP LLC | from 04/18/2011 to 05/02/2011 | V (Vehicle) | 11096 | 07/04/2011 | MFR | CHRYSLER GROUP LLC | 06/08/2011 | 06/09/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. | |||||||||||||||
| Consequence Summary | A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's safety recall no. l23.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||||
| 19-001-12 | 01/20/2012 | 10043590 | Chrysler: may be a whine noise coming from the power steering during all driving conditions. when steering left or right or changing the engine rpm may effect the noise. *kb | 04/13/2012 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 19-001-12 | 01/20/2012 | 10043590 | Chrysler: may be a whine noise coming from the power steering during all driving conditions. when steering left or right or changing the engine rpm may effect the noise. *kb | 04/13/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/21/2012 | 16080 | ||
| I left work from downtown pittsburgh at 4:15 pm, and while crossing outbound on the vetrans bridge, my jeep turned itself off. the steering became extremely tough, and i was barely able to get to the side of the road. i turned off the jeep, turned it back on, and thankfully it started again. if traffic was moving faster, like it usually does, i would have caused a wreck. | |||
| 07/22/2011 | 1000 | ||
| Tl* the contact owns a 2011 jeep compass. the contact stated that while driving approximately 35 mph, the steering column seized and the vehicle unexpectedly stalled. the engine restarted and resumed normally. the failure occurred on three different occasions. the vehicle was taken to an authorized dealer, where they were unable to duplicate the failure. the manufacturer was made aware of the failure. the approximate failure mileage was 1,000. | |||
| 07/22/2011 | 1000 | ||
| Tl-the contact owns a 2011 jeep compass. the contact stated that while driving approximately 35 mph, the steering column seized and the vehicle unexpectedly stalled. the engine restarted and resumed normally. the failure occurred on three different occasions. the vehicle was taken to an authorized dealer, where they were unable to duplicate the failure. the manufacturer was made aware of the failure. the approximate failure mileage was 1,000. sm. | |||
| 07/22/2011 | 1000 | ||
| Tl-the contact owns a 2011 jeep compass. while driving approximately 35 mph, the steering column locked with the engine unexpectedly stalling. the engine restarted and resumed normally. the failure occurred three different times. the vehicle was taken to an authorized dealer where they were unable to duplicate the failure. the manufacturer was made aware of the defect. the approximate failure mileage was 1,000. js | |||
| 06/01/2011 | 65 | ||
| Tl* the contact owns a 2011 jeep compass. the contact stated that the steering wheel would pull hard toward the right when driving at various speeds. the vehicle was taken to the dealer for diagnostics. the technicians stated that the failure was caused by a combination of the nature of the front wheel drive vehicle and driver inexperience. the technicians adjusted the camber yet the failure continued after the adjustment. the vehicle was not further repaired. the approximate failure mileage was 65. | |||
| 06/01/2011 | 65 | ||
| Tl- the contact owns a 2011 jeep compass. while driving at different speeds the contact stated the steering wheel pulls hard towards the right. the vehicle was taken to the dealer for diagnostics. the technicians stated that was the nature of a front wheel drive vehicle and driver inexperience. the technicians adjusted the camber. the failure continued after the adjustment. the vehicle was not repaired. the approximate failure mileage was 65. ds | |||