Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/11/2012 | 7556 | 1 | |
| I parked my jeep compass to pick up my son at school, then when i returned and try to start the engine, the vehicle could not start, the engine died. i called the crane and they towed my vehicle to the chrysler agency in ciudad del carmen, campeche, mexico and that was received on 12-july-2012. the agency respond to me that the fail was in the (integrated power module = ipm) and require 15 days for ask the part to the plant and time to repair the vehicle. i am reporting this situation, because the vehicle was manufactured in united states of america and to me is critical because this failure occurred without warning and the vehicle the vehicle would not start, the engine practically died, as the (ipm - integrated power module) fails and did not send voltage to the pump gas and therefore not ignited the vehicle. i believe that this failure is critical because it could have happened in a place where it could put passengers at risk, if it occurs on the road or in a place away from the population, leaving helpless passengers. maybe you can investigate more and verify what happen, and alert the other users and owners of jeep compass 2012. to avoid put in risk the owners and the passengers and the users. note: as you do not receive complaint from mexico, i send you my information as estate: texas and zip code: 78501 . only to alert your country. *tr | |||
| 07/11/2012 | 7556 | ||
| I parked my jeep compass to pick up my son at school, then when i returned and try to start the engine, the vehicle could not start, the engine died. i called the crane and they towed my vehicle to the chrysler agency in ciudad del carmen, campeche, mexico and that was received on 12-july-2012. the agency respond to me that the fail was in the (integrated power module = ipm) and require 15 days for ask the part to the plant and time to repair the vehicle. i am reporting this situation, because the vehicle was manufactured in united states of america and to me is critical because this failure occurred without warning and the vehicle the vehicle would not start, the engine practically died, as the (ipm - integrated power module) fails and did not send voltage to the pump gas and therefore not ignited the vehicle. i believe that this failure is critical because it could have happened in a place where it could put passengers at risk, if it occurs on the road or in a place away from the population, leaving helpless passengers. maybe you can investigate more and verify what happen, and alert the other users and owners of jeep compass 2012. to avoid put in risk the owners and the passengers and the users. note: as you do not recibe complaint from mexico, i send you my information as estate: texas and zip code: 78501 . only to alert your country. | |||