Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 10/02/2012 | 650 | 1 | |
| The first instance of the vehicle slowing rapidly when letting up on the gas occurred during rush hour on a local parkway. while travelling with the traffic, at about 67 mph, the traffic ahead started to slow. rather than step on the brake, i lifted my foot from the gas pedal. almost immediately the car began to quickly decelerate. it happened so fast that the person behind me almost hit me. they proceded to go around me and pulled abruptly in front of me and braked. he must have thought i did it intentionally. this had been happening at slower speeds and the service personnel at the dealership told me that i needed to drive the car more miles as they could not duplicate the problem. one tech even said that this is the way the cvt works and i'd have to get used to it. a similar incident occurred on the parkway about a month later. this time the outcome wasn't as severe as the initial occurrence. traffic was a little lighter but moving just as quickly. i returned to the dealer for service and that is where the car is now. they cannot duplicate or find any failure codes for the problem. again, a new service assistant told me that that is how the cvt works. i informed him as i had informed the others that i have driven vehicles with the cvt and it is not how they work. having been a mechanic for a good part of my life, i dare say that i feel as though i am risking mine when driving this vehicle at highway speeds. *tr | |||
| 10/02/2012 | 650 | ||
| The first instance of the vehicle slowing rapidly when letting up on the gas occurred during rush hour on a local parkway. while travelling with the traffic, at about 67 mph, the traffic ahead started to slow. rather than step on the brake, i lifted my foot from the gas pedal. almost immediately the car began to quickly decelerate. it happened so fast that the person behind me almost hit me. they proceded to go around me and pulled abruptly in front of me and braked. he must have thought i did it intentionally. this had been happening at slower speeds and the service personnel at the dealership told me that i needed to drive the car more miles as they could not duplicate the problem. one tech even said that this is the way the cvt works and i'd have to get used to it. a similar incident occurred on the parkway about a month later. this time the outcome wasn't as severe as the initial occurrence. traffic was a little lighter but moving just as quickly. i returned to the dealer for service and that is where the car is now. they cannot duplicate or find any failure codes for the problem. again, a new service assistant told me that that is how the cvt works. i informed him as i had informed the others that i have driven vehicles with the cvt and it is not how they work. having been a mechanic for a good part of my life, i dare say that i feel as though i am risking mine when driving this vehicle at highway speeds. | |||
| 12/28/2012 | 13800 | ||
| Tl- the contact owns a 2012 jeep compass. the contact stated that while traveling 75 mph, the vehicle suddenly stalled. after a few hours, the vehicle was able to be restarted. the vehicle was not taken to a mechanic and was not repaired. the failure and current mileages were 13,800. the vin was not available. mh | |||
| 12/28/2012 | 13000 | ||
| Tl- the contact owns a 2012 jeep compass. the contact that while traveling 75 mph the vehicle stalled. the contact stated that after six hours the vehicle finally restarted. the contact stated there was no warning prior to the failure and nothing illuminated on the instrument panel. the vin was not available, because the vehicle was a rental. the failure mileage and current mileages were 13,800.rl | |||
| 08/11/2012 | 12000 | ||
| Tl-the contact owns a 2012 jeep compass. the contact stated while driving 70 mph at a high altitude the vehicle would stalls but in lower altitude it would not stall. the vehicle was taken to the dealer who inspected the problem but could not find any failure. the manufacturer was notified and stated a representative will contact him within the next few days. the failure mileage was 12,000. mw | |||
| 05/03/2012 | 3480 | ||
| The first time, the check engine light went off i drove to the dealership and it was checked and returned, 2 weeks later the light turned on and the vehicle was taken back to the dealership, some oil applied to the connectors and returned. yesterday, the light went off again while driving at 50mph, the vehicle stopped abruptly, the steering wheel didn't move and the engine stopped. upon trying to restart the ignition, it kept starting by itself over and over. now you can't accel the vehicle while in drive. the right strut was replaced on feb 2012 because it broke. | |||