Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/02/2012 | 71000 | 1 | |
| Vehicle creaks loudly, when i pull off from stopped and when reversing and turning. dealer replaced right inner tie rod and told me that i need to replace lower control arms. there seems to be a theme on this page, why has there not been a recall, with such an obvious problem with this year, make and model of this vehicle. i am disabled and depend on a safe vehicle to get me to my doctor appointments and maintain my family. i am on fixed income and did not anticipate that we as consumers would be left holding the bag on an obvious design defect, that needs to be corrected by the manufacturer. *tr | |||
| 07/02/2012 | 71000 | ||
| Vehicle creaks loudly, when i pull off from stopped and when reversing and turning. dealer replaced righ inner tie rod and told me that i need to replace lower control arms. there seems to be a theme on this page, why has there not been a recall, with such an obvious problem with this year, make and model of this vehicle. i am disabled and depend on a safe vehicle to get me to my doctor appointments and maintain my family. i am on fixed income and did not anticipate that we as consumers would be left holding the bag on an obvious design defect, that needs to be corrected by the manufacturer. | |||
| 11/01/2007 | |||
| I have a 2007 jeep compass 4x4. shortly after purchasing it i started to hear a thumping noise in my front end when turning. i also heard a creaking noise whenever going over any bumps or hitting any potholes. the noise was consistent for awhile and then went away. last year i had a tire blow out while driving. the left front tire blew out and upon looking at the tire- there was very obvious uneven tire wear. i looked at the right tire and it looked exactly like the left tire so we quickly had both front tires replaced with new ones. five months later my new front tires were bald on the inside. i had to purchase new tires again and we had an alignment check to look into the front end. i was told my left ball joint and right tie rod needed to be replaced. i had the left ball joint done. i was planning to have the tie rod done within a month but i was advised it needed to be done now. after having the ball joint done my steering immediately started to pull to the right violently. i had the tie rod done the next day. this alleviated the pulling on the steering wheel but now i can feel something else. the car is not handling right and it makes me very uneasy to drive it. after doing some research across the web the same problems i am having with my compass are being experienced by many, many, many people who bought these vehicles. i'm seeing that this is only the beginning of what is going to be a long list of repairs on this vehicle's front end. i'm really shocked that this problem has not been recalled. tie rods and ball joints are very dangerous. they are the components of your steering and when they malfunction someone is going to crash. if everyone who buys the same car has the same problem (and it is dangerous), why is something not being done? | |||
| 09/10/2010 | 51526 | ||
| 2007 jeep compass steering ball problem cost $1000 very dangerous front lower control arms had to be removed and replaced. ball joint problems, could have lost control of the car. | |||
| 08/19/2010 | 60000 | ||
| Took car to my mechanic for an oil change.after putting car on the lift he usually does an inspection, brakes, exhaust, tires , steering , etc.when checking for play on the front wheels he notice a very dangerous play on both front wheels, more severe on the right side due to failing ball joints. car is a 2007 jeep compass with 60000 miles. | |||
| 06/07/2010 | 42000 | ||
| Front end would shake when coasting at 40 mph. took the car in to the dealers with 44,179miles and they told me i needed to replace frt lower control arms left outer tie and rt inner tie rod cause they were all worn out. so they replaced them all. all new parts and $1034.00 | |||
| 05/27/2010 | 29000 | ||
| 2007 jeep compass issues with brakes pads, rotor suspension ,tie rods,balljoint, struts, swaybar, swingbar full front suuspension and front brakes and rotors.in 1/20/10 i brought me jeep compass in because of noise found out that i need struts front brakes and rotors outer tie rods a wheel alingment it cause me over a thousnd dollars now 4 months later i have more issues with the car so i bring it back now they said that i need balljoint swaybar swing bar and berrings and the rear brakes and rotors etc this is going to cost me 1300 now that i think about it i never had a car that had so many prblems my car has only 29000 miles its 3 years old why does it need this much work even the mechanic says this car has alot of issues whit the front end and sterring and suspension and i owned other cars that are old and have not any issues with the car except the replacing brake pads and oil changes there has to be an issue that i think should be looked at why these parts are failing so soon thankyou | |||
| 04/13/2010 | 41000 | ||
| 2007 jeep compass with 41,000 miles. took it in for oil change and to investigate clunking noise in the front end. mechanic discoverd left and right side lower control arms/ball joints badly worn. cost to repair...$900. | |||
| 04/01/2010 | 67000 | ||
| 2007 jeep compass tie rod and control arm failure. | |||
| 02/22/2010 | 51551 | 1 | |
| My jeep compass 2007 went in to have the two front tires repaired. the repair man found that my lower ball joints and left outer tie rod were trash. the left side had fallen apart. i called jeep to speak to them in regards to this after checking it out online to find that many jeep compass owners have had the same problem. obviously the equipment they are using or the people who are putting them together are not either faulty or not well done. this is a wide spread problem. jeep did offer to pay for the repair in the event that it truly was a defect. the problem is my jeep is not a chrysler dealer and where it's at and the condition it is in, it would cost me nearly $500 plus to get to one. with that jeep would not help me. i am stuck paying for the repair of a vehicle that has faulty parts and workmanship. this is not a single event... and i ask that you force jeep chrysler to recall this vehicle for this defect. i will be getting my car repaired right where it's at, but i will be pursuing jeep legally through the attorney generals office, better business bureau ect until this matter is resolved. *tr | |||
| 01/04/2007 | 55000 | 1 | |
| I have a 2007 jeep compass with 55,000 miles, the lower ball joints and tie rod ends have to be replaced. in my opinion and the repair shops opinion this is extremely premature for replacement of these parts. the cost of replacement of these parts are not cheap either. i know i am not the only one with this same problems with this vehicle or the sister vehicle to this, the jeep patriot. i have read numerous other complaints on various websites about this same problem with jeep customers with less miles than mine. what really frustrates me the most is that chrysler will not even acknowledge the problem. and keep charging $800.00 to repair this part that will happen again and again! this is a very dangerous problem. my vehicle was at the point where the ball joints and tie rod ends are about ready to break. thanks for your time. *tr | |||