Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
11/01/2007
 I have a 2007 jeep compass 4x4. shortly after purchasing it i started to hear a thumping noise in my front end when turning. i also heard a creaking noise whenever going over any bumps or hitting any potholes. the noise was consistent for awhile and then went away. last year i had a tire blow out while driving. the left front tire blew out and upon looking at the tire- there was very obvious uneven tire wear. i looked at the right tire and it looked exactly like the left tire so we quickly had both front tires replaced with new ones. five months later my new front tires were bald on the inside. i had to purchase new tires again and we had an alignment check to look into the front end. i was told my left ball joint and right tie rod needed to be replaced. i had the left ball joint done. i was planning to have the tie rod done within a month but i was advised it needed to be done now. after having the ball joint done my steering immediately started to pull to the right violently. i had the tie rod done the next day. this alleviated the pulling on the steering wheel but now i can feel something else. the car is not handling right and it makes me very uneasy to drive it. after doing some research across the web the same problems i am having with my compass are being experienced by many, many, many people who bought these vehicles. i'm seeing that this is only the beginning of what is going to be a long list of repairs on this vehicle's front end. i'm really shocked that this problem has not been recalled. tie rods and ball joints are very dangerous. they are the components of your steering and when they malfunction someone is going to crash. if everyone who buys the same car has the same problem (and it is dangerous), why is something not being done?
08/19/201136000
 Last year, 2010 i had to replace the tie rods in my 2007 jeep compass 4x4. it only had 36,000 miles at the time. now i'm told the ball joints are bad. i can't drive my care because it throws me all over the road. a very definate safety problem, not to mention the money i'm shelling out for the repairs.
05/22/201141000
 2007 jeep compass 4x4 with approx. 41,0000 miles needs tie rods lower ball joint/arm. ball joints also causes owner to pay out of pocket for alignment and replacement of tires since defective ball joint causes tires to wear unevenly. i just paid $2,000 to have my compass fixed. i check with jeep before it was fixed the 800 number said it was covered under the 5 yr powertrain, i called the garage were my car was they said they did not think so then i called the dealer who said it was not covered. after my car was in pieces my dealer told me i should of brought the car there they may of been able to get some help for me. nice time to tell me when it was in pieces. i filed a compliant with jeep but since this is a saftety hazard i was told the car was not safe to drive. if i hit a pot hole i would of lost control of the car and hurt myself or somelse. what does is take for the nhtsa to make jeep recall the 2007 compass to fix this. this is a a major safety issue. are we going to wait for someone to get killed before something is done to issue a recall. how people have to complain before something is done. .
01/25/201060000
 2007 jeep compass 4x4
10/15/201044000
 Brought my 2007 jeep compass in to have the alignment checked. i was told by our jeep dealership that both of my ball joints are faulty and the car is extremely dangerous to be driving. i just bought the car 10 months ago from the same jeep dealership. we drive only highway and the car only has 44,000 miles on it.