Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 03/01/2012 | 66000 | ||
| On freeway, suddenly felt no power. car lost power and would not go over 20 mph. got off freeway, put car into park, would not go in reverse, started up again, same problem. rpms go up, but no momentum to car even with foot on floor on gas pedal. after car was turned off and key was taken out, it started up like nothing was wrong. car repair could find nothing wrong. has happened about half a dozen times since then, as long as key is taken out, it will work fine. until this last time, last week. car died again on freeway, going from 70 mph to 20 mph quickly. limped it to car shop, who finally was able to diagnose the elctronic control module - for an almost $800 repair. called and complained to chrylser who said because i was the second owner and it had too many miles on it and was out of warranty and not in the recall....that there was nothing they could do! will gix and sell - along with my other two jeeps - wrangler and cherokee sport, which i told chrysler as well. | |||
| 11/16/2011 | 50000 | ||
| The steering began to pull sharply to the side. when the jeep was taken to the shop, the mechanic was able to get the part immediately from the dealer because the part was kept in stock because it is so often replaced. the mechanic said that lower ball joints typically last at least twice as long as these and that continued driving without replacement could have resulted in losing complete steering control. he said he believed the lower ball joints to have a serious design flaw. upon researching online, i found that many other owners had the same problem, having to replace their lower ball joints with even fewer miles and more frequently. this could easily result in an accident. there should at least be a safety notification sent out to alert other drivers of the danger caused by this design flaw. when i wrote to chrysler, i received a letter asking me to call to discuss the matter. when i called the customer service representative was unwilling to admit to a fault in the product. | |||
| 09/14/2011 | 38417 | ||
| Our 2008 jeep compass has ball joint and tie rod end failure | |||