Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/08/2011104000
 While traveling at about 25 mph with my 6 month old child in the vehicle, my car lost all power. the electronic throttle control indicator light came on (flashing) and so did the slide protection light. i was not able to accelerate beyond 20mph and when i came to a stop, the vehicle ran very rough like it was going to die. luckily i puttered home and my child was safe. i had the vehicle towed to my local jeep dealership and after almost 5 days of trying to diagnose the problem, they informed me that the pcm needed replaced. they stated that they were very confident that this would fix the problem. well today, they pcm was replaced and the problem persists. the chrysler/jeep dealership still cannot pinpoint the problem and it seems that this is a very common problem for the 2007 jeep compass. at the time of the incident, i was so scared as i alsmot got into a wreck when my vehicle lost power. my 6 month old child could have been hurt, or worse. even if this car get fixed, i will be so apprehensive to drive anywhere in it with my child for fear that it will give out again. this seems to be a major problem with these cars and there should be a recall in my opinion. i do not feel that this is a repair that i, or other jeep compass owners, should be responsible for as 1. it is all too common and 2. the pcm/electrical system is not a component that wears out with mileage or usage. i believe the problem is due to faulty manufacturing on behalf of chrysler/jeep. while i wait to see if the car can be repaired, my repair bill just keeps growing. i have decided to take action for this issue and that is why i am filing this complaint. please contact me at anytime with any help, support, or questions as i will be awaiting your response. thank you.
02/15/201051000
 There were no events leading up to failure. the failure was of the totally integrated power module (tipm). as a result power was lost the drivers side headlight. car was taken to jeep dealership but they refused to replace the defective part.
06/19/200717150111/24/2006
 Tl*the contact owns a 2007 jeep compass fwd. on june 19, 2007, after coming to a stop, the contact accelerated and the vehicle stalled. the check oil light illuminated. she was able to immediately restart the vehicle. she went to the dealer to have the vehicle checked, but they stated that the vehicle was fine. the vehicle's computer lost its programming when she stopped to put gas in the vehicle. the contact also stated that the passenger side air bag light illuminated, as if the air bag was not working. the mechanic advised her not to put her purse on the seat because it may cause the air bag sensor to deprogram itself. the current mileage is 17,200 and failure mileage was 17,150.