Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/18/201154000
 My 2008 jeep compass began making a loud noise a few months ago. i recently brought it in and had the control arms placed, ball joints, rear brakes and had an alignment. after i left the car began shaking on the highway and while breaking, i brought it back and was told that i now needed tie rods, which should have been noticed when they did the alignment. the jeep has less then 55,000 and i only drive it 20 minutes to and from work. jeep refuses to help me bc i am not the original owner, which i did not find out until recently..the car was sold to me as a demo car, not a used car. i am pregnant and very nervous that this car is going to keep falling apart.
01/19/201146900
 Normal driving conditions. live in ohio. i was told today that the left lower control arm and control arm pivot bolts need replaced. apparently, the ball joint bearing inside the lower control arm is already bad. chrysler jeep has not greased the bearing when packing the ball joint into the control arm; therefore by skipping this process this could lead to lose of control while driving if control arm fails while driving. my vehicle is only 2 years old. apparently, jeep has decided to skip this little step when manufacturing my jeep compass.
STEERING - LINKAGES - TIE ROD ASSEMBLY
09/01/20121
 My jeep compass is only 4 years old and has 35000 miles on it. the lower control arms and tie rods need to be replaced. so far this is costing me $500.00. and i am not done yet. with a name like jeep i would think it would be a better built car. to me this is not normal wear and tear. and unacceptable for an american made car.