Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/04/2013 | 34245 | ||
| Our jeep is out of date for warrenty, but under 36,000 miles. we took it in for an oil change and was subsequently told that the ball joints needed to be replaced. this is obsurd for a vehicle of this low mileage. we were told that jeep knows there was a problem, and has since corrected it in newer models. this is a safety issue...!! so why isn't there a recall for it...? why do i have to carry the financial burben of a design flaw...? i've read over a dozen other's identical complaints, and that's only from those who contacted nhtsa. there must be a better response from jeep. isn't jeep the all american vehicle...? | |||
| 01/16/2013 | 140000 | ||
| Vehicle started making a thudding noise that correlated with the speed of the vehicle. the faster i drove the faster it went. took it to a mechanic and was told there was play in the tie rods and ball joints on right side about 1/4 on tie rod and 1/4 on ball joint. | |||
| 03/04/2013 | 34245 | ||
| Our jeep is out of date for warrenty, but under 36,000 miles. we took it in for an oil change and was subsequently told that the ball joints needed to be replaced. this is obsurd for a vehicle of this low mileage. we were told that jeep knows there was a problem, and has since corrected it in newer models. this is a safety issue...!! so why isn't there a recall for it...? why do i have to carry the financial burben of a design flaw...? i've read over a dozen other's identical complaints, and that's only from those who contacted nhtsa. there must be a better response from jeep. isn't jeep the all american vehicle...? | |||
| 01/16/2013 | 140000 | ||
| Vehicle started making a thudding noise that correlated with the speed of the vehicle. the faster i drove the faster it went. took it to a mechanic and was told there was play in the tie rods and ball joints on right side about 1/4 on tie rod and 1/4 on ball joint. | |||
| 03/04/2013 | 34245 | ||
| Our jeep is out of date for warrenty, but under 36,000 miles. we took it in for an oil change and was subsequently told that the ball joints needed to be replaced. this is obsurd for a vehicle of this low mileage. we were told that jeep knows there was a problem, and has since corrected it in newer models. this is a safety issue...!! so why isn't there a recall for it...? why do i have to carry the financial burben of a design flaw...? i've read over a dozen other's identical complaints, and that's only from those who contacted nhtsa. there must be a better response from jeep. isn't jeep the all american vehicle...? | |||
| 01/16/2013 | 140000 | ||
| Vehicle started making a thudding noise that correlated with the speed of the vehicle. the faster i drove the faster it went. took it to a mechanic and was told there was play in the tie rods and ball joints on right side about 1/4 on tie rod and 1/4 on ball joint. | |||
| 03/04/2013 | 34245 | ||
| Our jeep is out of date for warrenty, but under 36,000 miles. we took it in for an oil change and was subsequently told that the ball joints needed to be replaced. this is obsurd for a vehicle of this low mileage. we were told that jeep knows there was a problem, and has since corrected it in newer models. this is a safety issue...!! so why isn't there a recall for it...? why do i have to carry the financial burben of a design flaw...? i've read over a dozen other's identical complaints, and that's only from those who contacted nhtsa. there must be a better response from jeep. isn't jeep the all american vehicle...? | |||
| 01/16/2013 | 140000 | ||
| Vehicle started making a thudding noise that correlated with the speed of the vehicle. the faster i drove the faster it went. took it to a mechanic and was told there was play in the tie rods and ball joints on right side about 1/4 on tie rod and 1/4 on ball joint. | |||
| 11/12/2011 | 36000 | ||
| Tl-the contact owns a 2008 jeep campus fwd. the contact stated that there was an abnormal metal noise heard from the front end of the vehicle while driving at various speeds. the vehicle was taken to a local mechanic for a state inspection when the contact was advised that the front driver | |||
| 11/12/2011 | 36000 | ||
| Tl-the contact owns a 2008 jeep campus. the contact stated that the vehicle passenger lower ball joint was replaced last year. and the vehicle front end emitted a metal noise while driving. the vehicle was taken to the local mechanic for state inspection. the failure was located at the driver side front lower ball joint and tie rod failed due to defective material. the driver side front lower ball joint and tie rod was replaced. the manufacturer was made aware of the failure. the failure mileage was 36,000 and the current mileage was 44,500. li | |||
| 09/01/2012 | 1 | ||
| My jeep compass is only 4 years old and has 35000 miles on it. the lower control arms and tie rods need to be replaced. so far this is costing me $500.00. and i am not done yet. with a name like jeep i would think it would be a better built car. to me this is not normal wear and tear. and unacceptable for an american made car. | |||
| 09/06/2012 | 34000 | 1 | |
| My jeep compass is only 4 years old and the lower control arms and the tie rods need replaced. so far it has cost me $500.00 and i am not done yet. with a name like jeep i would think it would be a better built vehicle. i can see this happening after 10 years with some off roading. to me this is not normal wear and tear and i would think unacceptable for an american made vehicle. *tr | |||
| 09/06/2012 | 34000 | ||
| My jeep compass is only 4 years old and the lower control arms and the tie rods need replaced. so far it has cost me $500.00 and i am not done yet. with a name like jeep i would think it would be a better built vehicle. i can see this happening after 10 years with some off roading. to me this is not normal wear and tear and i would think unexceptable for an american made vehicle. | |||
| 06/18/2012 | 26000 | ||
| Had to have lower ball joints replaced. at only 26,000 miles all under normal driving conditions. | |||
| 02/27/2012 | 43000 | ||
| The lower ball joints were loose and the lower control arm bushing were worn out. the mechanic replaced right and left lower control arms and installed new pinch bolts, nuts and washers. my vehicle had only 43,000 miles when the issue was detected. i do not drive on dirt roads and/or do any off roading. jeep does not recognize this as an issue although there are several blogs and forums with jeep compass and patriot owners experiencing the same issues with vehicles having fairly low mileage. | |||
| 11/01/2011 | 42000 | ||
| Replace driver side lower ball joint and both tie rod ends | |||
| 09/12/2011 | 28000 | ||
| Tl* the contact owns a 2008 jeep compass. the contact stated the front suspension, ball joints and tie rod ends had to replaced. the entire front suspension was loose. the vehicle was taken to the dealer for routine maintenance and during inspection they noticed the failure on the front suspension. the repair cost was $900 at the owners expense. the manufacturer was notified and stated she should contact nhtsa and file a complaint. the failure mileage was 28,000. | |||
| 09/12/2011 | 28000 | ||
| Tl - the contact owns a 2008 jeep compass. the contact stated the front suspension, ball joints and tie rod ends had to replaced. the entire front suspension was loose. the vehicle was taken to the dealer for routine maintenance and during inspection they noticed the failure on the front suspension. the repair cost was $900 at the owners expense. the manufacturer was notified and stated she should contact nhtsa and file a complaint. the failure mileage was 28,000. rvk | |||
| SUSPENSION - FRONT | |||
| 01/19/2011 | 46900 | ||
| Normal driving conditions. live in ohio. i was told today that the left lower control arm and control arm pivot bolts need replaced. apparently, the ball joint bearing inside the lower control arm is already bad. chrysler jeep has not greased the bearing when packing the ball joint into the control arm; therefore by skipping this process this could lead to lose of control while driving if control arm fails while driving. my vehicle is only 2 years old. apparently, jeep has decided to skip this little step when manufacturing my jeep compass. | |||