Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/21/2011 | 70393 | ||
| On nov. 21 i took my jeep compass to the dealership for repairs. all of the lights on the dashboard were illuminated. the car would not accellerate even though the pedal was all the way down. the car was jerking and acting like it was going to stall. the vehicle was pretty much going crazy. i was advised by the dealership that the diagnostic that the did on the pcm showed that there were computer errors. the dealership said that they had to reset the codes and clear all of the errors and that the problem would be fixed. on 12/11 the same problem occured again. i took my vehicle back to the dealership and advised them that the same issued occured again. when i spoke with the dealership they state that they did not know what the problem was and that they had spoken to chrysler and that chrysler stated that they will not do anything untill the problems get worst at which point they would be able to diagnosis the problem and find the solution. this is unacceptable because basically they want me and my family to drive around in an unsafe vehicle and wait til the problems gets worst and risk our lives. the car completely shuts down and become erratic. if this were to happen on the freeway many lives would be at risk. chrysler needs to take responsiblity for electrical problem that is going on in my car. as of right now there has been no solution to fix my vehicle. | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 08/13/2007 | 10300 | 4 | 02/28/2007 |
| Tl*the contact owns a 2007 jeep compass. the contact's vehicle has been in the shop four times for the same failure. the failure began ever since the vehicle was purchased. while driving 35 mph, the engine rpm's increased to 6,000 and then the vehicle shut off. she restarted the vehicle and drove to the repair shop. the mechanic could not find any failure with the vehicle. the contact and two mechanics test drove the vehicle and the engine increased to 6,000 rpm's again. the mechanics downloaded and rebooted the electrical system, however, the failure recurred. she took the vehicle to the dealer and they replaced the ignition switch. the failure has recurred one week ago. she called daimler chrysler and they informed her to take the vehicle to another dealer. the contact is afraid to drive the vehicle, therefore it was towed and currently remains at the dealer. the current and failure mileages were 10,300. | |||