Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 09/01/2011 | 100000 | 1 | |
| We bought our jeep compass in january 2007. approx. date for this problem is sept 2011. our jeep started acting like it was going to stall when stopped at a light or when in motion. at other times, it wouldn't start after multiple attempts. most times it would start. one day it did not start at all and we decided to take it in to the dealership the next day. that morning, it started, but we still took it in. the engine light was on also. we told them we think its the battery because we had issues with that already (battery replaced in 2010 and again in, i think, 2011, something in the jeep was draining the battery). long beach ca dealership. i think they charged us a fee to hook it up to the computer, they could not find the problem, and said it was not the battery. they said if it happens again, to bring it back. over the past year, the stalling increased and the jeep was not starting correctly. aug 1, 2012, approx. mileage 104,000, we tried to start our jeep, and it wouldn't start at all. we had it towed to biloxi ms dealership and we told them this had happened before. the engine light was on again and another light i cant remember what it was for. they hooked it up to their computer and it told them it was the fuel pump. they proceeded to start to replace it, but, before they did, they came to us and had us look at the connector switch for the fuel pump. it had melted, had burns on it, and had melted through the pump. why this is not a safety recall is beyond me when i see others have this same problem! the mechanic said we were lucky this thing had not caught on fire while we were driving it!! and even more disturbing, the fuel pump is located under the backseat! what if we had our grandson with us and it caught fire, or even worse, exploded? anyone with a jeep compass with these problems should have their fuel pumps looked at immediately! *tr | |||
| 09/01/2011 | 100000 | ||
| We bought our jeep compass in january 2007. approx. date for this problem is sept 2011. our jeep started acting like it was going to stall when stopped at a light or when in motion. at other times, it wouldn't start after multiple attempts. most times it would start. one day it did not start at all and we decided to take it in to the dealership the next day. that morning, it started, but we still took it in. the engine light was on also. we told them we think its the battery because we had issues with that already (battery replaced in 2010 and again in, i think, 2011, something in the jeep was draining the battery). long beach ca dealership. i think they charged us a fee to hook it up to the computer, they could not find the problem, and said it was not the battery. they said if it happens again, to bring it back. over the past year, the stalling increased and the jeep was not starting correctly. aug 1, 2012, approx. mileage 104,000, we tried to start our jeep, and it wouldn't start at all. we had it towed to biloxi ms dealership and we told them this had happened before. the engine light was on again and another light i cant remember what it was for. they hooked it up to their computer and it told them it was the fuel pump. they proceded to start to replace it, but, before they did, they came to us and had us look at the connector switch for the fuel pump. it had melted, had burns on it, and had melted through the pump. why this is not a safety recall is beyond me when i see others have this same problem! the mechanic said we were lucky this thing had not caught on fire while we were driving it!! and even more disturbing, the fuel pump is located under the backseat! what if we had our grandson with us and it caught fire, or even worse, exploded? anyone with a jeep compass with these problems should have their fuel pumps looked at immediately! | |||