Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
080100705/17/200710021984Steering angle sensor - not initialized/internal. *kb06/27/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/15/2007230001
 Entire suspension system is nothing but junk. replaced tie rod ends, inner and outer, ball joints, sway bar links, struts, hubs and axle. some of these parts more than once. the tire came dangerously close to falling off the vehicle with less than 24 hr notice that something was wrong. failed inspection last year for tie rod end that was replaced previous year. chrysler will not budge on taking responsibility for what my mechanic calls junk. does someone have to die before they react?? *tr
04/16/2012800001
 Just like a lot of other complaints, had to have tie rods and ball joints replaced. seem like a lot of the jeep compasses have this problem. can they not make them better. should be a recall. *tr
04/16/2012800001
 Just like a lot of other complaints, had to have tie rods and ball joints replaced. seem like a lot of the jeep compasses have this problem. can they not make them better. should be a recall. *tr
04/01/201133000
 Tl- the contact owns a 2007 jeep compass. while driving approximately 35 mph, the contact heard a loud squeaking sound coming from the rear of the vehicle. the vehicle was taken to the dealer for diagnostics. the technician stated the rear lower ball joints would have to be replaced. prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. the contact did not experience a failure with the tie rod. the lower ball joints were not replaced. the vehicle was not repaired. the approximate failure mileage was 33,000. kmj
04/01/201133000
 Tl- the contact owns a 2007 jeep compass. while driving at approximately 35 mph the contact heard a loud squeaking sound coming from the rear of the vehicle. the vehicle was taken to the dealer for diagnostic. the technician stated the rear lower ball joints would have to be replaced. prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. the contact did not experience a failure with the tie rod. the lower ball joints were not replaced. the vehicle was not repaired. the approximate failure mileage was 33,000. ds
04/01/201133000
 Tl- the contact owns a 2007 jeep compass. while driving at approximately 35 mph the contact heard a loud squeaking sound coming from the rear of the vehicle. the vehicle was taken to the dealer for diagnostic. the technician stated the rear lower ball joints would have to be replaced. prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. the contact did not experience a failure with the tie rod. the lower ball joints were not replaced. the vehicle was not repaired. the approximate failure mileage was 33,000. ds
04/01/201133000
 Tl- the contact owns a 2007 jeep compass. while driving at approximately 35 mph the contact heard a loud squeaking sound coming from the rear of the vehicle. the vehicle was taken to the dealer for diagnostic. the technician stated the rear lower ball joints would have to be replaced. prior to the failure with the lower ball joints the contact stated the front drivers and passenger side tie rod had to be replaced. the contact did not experience a failure with the tie rod. the lower ball joints were not replaced. the vehicle was not repaired. the approximate failure mileage was 33,000. ds
12/27/201184000
 Tl-the contact owns a 2007 jeep compass. the contact stated that the vehicle was taken to a state inspection station, where the inspector determined that the vehicle was not safe to be driven. the vehicle was then taken to an independent mechanic for a diagnostic test. the mechanic stated that the front suspension, ball joints, steering and brakes would have to be replaced due to excessive wear. the vehicle was not repaired. the approximate failure mileage was 84,000. sm.
12/27/201184000
 Tl- the contact owns a 2007 jeep compass. the vehicle was taken to a state inspection station where the inspector determined the vehicle was not safe for the road. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front suspension, ball joints, steering and brakes would have to be replaced due to excessive wear. the vehicle was not repaired. the approximate failure mileage was 84,000. ds
12/27/201184000
 Tl- the contact owns a 2007 jeep compass. the vehicle was taken to a state inspection station where the inspector determined the vehicle was not safe for the road. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front suspension, ball joints, steering and brakes would have to be replaced due to excessive wear. the vehicle was not repaired. the approximate failure mileage was 84,000. ds
12/27/201184000
 Tl- the contact owns a 2007 jeep compass. the vehicle was taken to a state inspection station where the inspector determined the vehicle was not safe for the road. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front suspension, ball joints, steering and brakes would have to be replaced due to excessive wear. the vehicle was not repaired. the approximate failure mileage was 84,000. ds
12/27/201184000
 Tl- the contact owns a 2007 jeep compass. the vehicle was taken to a state inspection station where the inspector determined the vehicle was not safe for the road. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the front suspension, ball joints, steering and brakes would have to be replaced due to excessive wear. the vehicle was not repaired. the approximate failure mileage was 84,000. ds
12/28/201131824
 Tl-the contact owns a 2007 jeep compass. the contact stated that he could hear noises coming from under the vehicle while driving at various speeds over 35 mph. the vehicle was taken to an independent repair shop and the contact was informed that the tie rod assembly and all of the ball joints needed to be replaced. the tie rod assembly was replaced. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 31,824. kmj
12/28/201131824
 Tl-the contact owns a 2007 jeep compass. the contact stated that he could hear noises coming from under the vehicle while driving at all speeds. the vehicle was taken to an independent repair shop and the contact was informed that the tie rod assembly and all of the ball joints needed to be replaced. the tie rod assembly was replaced. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 31,824. sm.
12/28/201131824
 Tl-the contact owns a 2007 jeep compass. the contact stated that he could hear noises coming from under the vehicle while driving at all speeds. the vehicle was taken to an independent repair shop and the contact was informed that the tie rod assembly and all of the ball joints needed to be replaced. the tie rod assembly was replaced. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 31,824. sm.
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the tie rods and suspension system would need replacing. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. kmj
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the tie rods and suspension system would need replacing. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. kmj
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the vehicle needed new tie rods and a new suspension system. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. sm.
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the vehicle needed new tie rods and a new suspension system. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. sm.
10/27/201030480
 Tl-the contact owns a 2007 jeep compass. the contact stated that the driver noted a rattle while she was driving. the contact was informed by the dealer that both outer tie rods were loose after a routine oil change. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who took a complaint for the failure. the current and failure mileages were approximately 30,480-bk
10/27/201030480
 Tl-the contact owns a 2007 jeep compass. the contact stated that the driver noted a rattle while she was driving. the contact was informed by the dealer that both outer tie rods were loose after a routine oil change. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who took a complaint for the failure. the current and failure mileages were approximately 30,480-bk
10/27/201030480
 Tl-the contact owns a 2007 jeep compass. the contact stated that the driver noted a rattle while she was driving. the contact was informed by the dealer that both outer tie rods were loose after a routine oil change. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who took a complaint for the failure. the current and failure mileages were approximately 30,480-bk
10/27/201030480
 Tl-the contact owns a 2007 jeep compass. the contact stated that the driver noted a rattle while she was driving. the contact was informed by the dealer that both outer tie rods were loose after a routine oil change. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who took a complaint for the failure. the current and failure mileages were approximately 30,480-bk
10/18/2010128000
 2007 jeep compass. at approx 100k miles i took it to the dealer for routine service. technician informed me that the tie rods were bad on front driver side, showed me play in the wheel. said it needed to be fixed. i agreed to have new tie rods put on. one month later the car began to handle erratically, i took back to the same dealer and asked to inspect thier previous work and search for the handling/steering problem. after two hours they informed me they could find nothng wrong. 7 months later, while driving with my 6 month old in the car the front left control arm broke and the front driver side wheel actually broke off at the lower ball joint while the car was in motion. replacing control arms and ball joints on both sides plus two new front tires netted a total repair cost of $1400 ... this is on top of the previous repair cost to replace the tie rods.
10/18/2010128000
 2007 jeep compass. at approx 100k miles i took it to the dealer for routine service. technician informed me that the tie rods were bad on front driver side, showed me play in the wheel. said it needed to be fixed. i agreed to have new tie rods put on. one month later the car began to handle erratically, i took back to the same dealer and asked to inspect thier previous work and search for the handling/steering problem. after two hours they informed me they could find nothng wrong. 7 months later, while driving with my 6 month old in the car the front left control arm broke and the front driver side wheel actually broke off at the lower ball joint while the car was in motion. replacing control arms and ball joints on both sides plus two new front tires netted a total repair cost of $1400 ... this is on top of the previous repair cost to replace the tie rods.
10/18/2010128000
 2007 jeep compass. at approx 100k miles i took it to the dealer for routine service. technician informed me that the tie rods were bad on front driver side, showed me play in the wheel. said it needed to be fixed. i agreed to have new tie rods put on. one month later the car began to handle erratically, i took back to the same dealer and asked to inspect thier previous work and search for the handling/steering problem. after two hours they informed me they could find nothng wrong. 7 months later, while driving with my 6 month old in the car the front left control arm broke and the front driver side wheel actually broke off at the lower ball joint while the car was in motion. replacing control arms and ball joints on both sides plus two new front tires netted a total repair cost of $1400 ... this is on top of the previous repair cost to replace the tie rods.
10/18/2010128000
 2007 jeep compass. at approx 100k miles i took it to the dealer for routine service. technician informed me that the tie rods were bad on front driver side, showed me play in the wheel. said it needed to be fixed. i agreed to have new tie rods put on. one month later the car began to handle erratically, i took back to the same dealer and asked to inspect thier previous work and search for the handling/steering problem. after two hours they informed me they could find nothng wrong. 7 months later, while driving with my 6 month old in the car the front left control arm broke and the front driver side wheel actually broke off at the lower ball joint while the car was in motion. replacing control arms and ball joints on both sides plus two new front tires netted a total repair cost of $1400 ... this is on top of the previous repair cost to replace the tie rods.
11/22/200972000
 2007 jeep compass control arms, right outer tie rod. i was hearing some squeeking when i hit a bump and a little grinding as i pulled up to traffic lights. i took the vehicle into get an oil change and asked for the mechanic to check it out. i was told the vehicle is unsafe to drive due to total failure of the control arms. cost to fix: over $1000. with the control arms being such a common issue with this vehicle, jeep should really consider issuing a recall.
11/22/200972000
 2007 jeep compass control arms, right outer tie rod. i was hearing some squeeking when i hit a bump and a little grinding as i pulled up to traffic lights. i took the vehicle into get an oil change and asked for the mechanic to check it out. i was told the vehicle is unsafe to drive due to total failure of the control arms. cost to fix: over $1000. with the control arms being such a common issue with this vehicle, jeep should really consider issuing a recall.
11/22/200972000
 2007 jeep compass control arms, right outer tie rod. i was hearing some squeeking when i hit a bump and a little grinding as i pulled up to traffic lights. i took the vehicle into get an oil change and asked for the mechanic to check it out. i was told the vehicle is unsafe to drive due to total failure of the control arms. cost to fix: over $1000. with the control arms being such a common issue with this vehicle, jeep should really consider issuing a recall.
11/22/200972000
 2007 jeep compass control arms, right outer tie rod. i was hearing some squeeking when i hit a bump and a little grinding as i pulled up to traffic lights. i took the vehicle into get an oil change and asked for the mechanic to check it out. i was told the vehicle is unsafe to drive due to total failure of the control arms. cost to fix: over $1000. with the control arms being such a common issue with this vehicle, jeep should really consider issuing a recall.
08/24/201016430
 Tl-the contact owns a 2007 jeep compass. while the vehicle was being serviced at a dealer the mechanic advised her that the front right and left tie rod and the front ball joint needed replacing. the vehicle was repaired. the vehicle was not repaired at an authorized jeep or chrysler dealer. the failure and current mileage were 126,431. vwb
08/24/201016430
 Tl-the contact owns a 2007 jeep compass. while the vehicle was being serviced at a dealer the mechanic advised her that the front right and left tie rod and the front ball joint needed replacing. the vehicle was repaired. the vehicle was not repaired at an authorized jeep or chrysler dealer. the failure and current mileage were 126,431. vwb
08/24/201016430
 Tl-the contact owns a 2007 jeep compass. while the vehicle was being serviced at a dealer the mechanic advised her that the front right and left tie rod and the front ball joint needed replacing. the vehicle was repaired. the vehicle was not repaired at an authorized jeep or chrysler dealer. the failure and current mileage were 126,431. vwb
08/24/201016430
 Tl-the contact owns a 2007 jeep compass. while the vehicle was being serviced at a dealer the mechanic advised her that the front right and left tie rod and the front ball joint needed replacing. the vehicle was repaired. the vehicle was not repaired at an authorized jeep or chrysler dealer. the failure and current mileage were 126,431. vwb
05/25/200924000
 Tl*the contact owns a 2007 jeep compass. while driving 50 mph, the contact noticed that the vehicle was pulling to the left. he proceeded to maneuver the vehicle back to the right, but was unsuccessful. he lost control of the vehicle and crashed into another vehicle head-on. there were no failures prior to this incident. the contact was injured and a police report was filed. the vehicle was inspected by an insurance adjuster, who was unable to determine the cause of the failure. the adjuster speculated that the steering system may have contributed to the failure. the vehicle was destroyed. the contact is in the process of notifying the manufacturer. the failure mileage was 24,000.
STEERING - LINKAGES - TIE ROD ASSEMBLY
03/07/20076762111/07/2006
 Tl*the contact owns a 2007 jeep compass. while driving at any speed, the contact heard a rattling sound coming from the front end of the vehicle. the vehicle was taken to the dealer and they stated that the outer driver's side tie rod and control arm needed to be replaced. the failure still persists. the current mileage was 53,800 and failure mileage was 6,762. updated 09/11/09 *bf updated 09/15/09.*jb
06/11/200873535
 Tl*the contact owns a 2007 jeep compass. the vehicle was taken to the dealer for repair and stated that the front tie rod failed. the contact is currently on a waiting list to have this failure repaired, but the part will be unavailable until july of 2008. she stated that if the tie rods fail, the vehicle could flip over. the failure mileage was 73,535.
STEERING - WHEEL AND HANDLE BAR
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the tie rods and suspension system would need replacing. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. kmj
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the tie rods and suspension system would need replacing. the vehicle was not repaired. the manufacturer was made aware of the failure but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. kmj
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the vehicle needed new tie rods and a new suspension system. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. sm.
07/01/201015000
 Tl-the contact owns a 2007 jeep compass. the contact stated that while having the vehicle inspected by an independent repair shop, she was informed that the vehicle needed new tie rods and a new suspension system. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 15,000 and the current mileage was 26,000. sm.
05/07/201132930
 Developed a noticable vibration.took to dealer and was advised the ball joints needed replacement and the vehicle was dangerous to drive. when picked up the vehicle, invoice stated 2 lower arms and a tie rod were replaced. i have driven many vehicles over 100,000 miles and never have had to replace these parts. therefore i feel they were either defective or poorly design ed and they should be subject to recall replacement or inspection. vehicle was only driven on local streets.
05/07/201132930
 Developed a noticable vibration.took to dealer and was advised the ball joints needed replacement and the vehicle was dangerous to drive. when picked up the vehicle, invoice stated 2 lower arms and a tie rod were replaced. i have driven many vehicles over 100,000 miles and never have had to replace these parts. therefore i feel they were either defective or poorly design ed and they should be subject to recall replacement or inspection. vehicle was only driven on local streets.
05/07/201132930
 Developed a noticable vibration.took to dealer and was advised the ball joints needed replacement and the vehicle was dangerous to drive. when picked up the vehicle, invoice stated 2 lower arms and a tie rod were replaced. i have driven many vehicles over 100,000 miles and never have had to replace these parts. therefore i feel they were either defective or poorly design ed and they should be subject to recall replacement or inspection. vehicle was only driven on local streets.
05/07/201132930
 Developed a noticable vibration.took to dealer and was advised the ball joints needed replacement and the vehicle was dangerous to drive. when picked up the vehicle, invoice stated 2 lower arms and a tie rod were replaced. i have driven many vehicles over 100,000 miles and never have had to replace these parts. therefore i feel they were either defective or poorly design ed and they should be subject to recall replacement or inspection. vehicle was only driven on local streets.
05/07/201132930
 Developed a noticable vibration.took to dealer and was advised the ball joints needed replacement and the vehicle was dangerous to drive. when picked up the vehicle, invoice stated 2 lower arms and a tie rod were replaced. i have driven many vehicles over 100,000 miles and never have had to replace these parts. therefore i feel they were either defective or poorly design ed and they should be subject to recall replacement or inspection. vehicle was only driven on local streets.