Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 01/03/2013 | 27450 | 1 | |
| On june 13 2011 my compass with only 17085 miles on it, had cracked a front spring that had grinded a ring around my pass side tire. i was not aware of the problem, but i noticed some noise in the front end so i brought it to a dealer for service. i was told what had happened and how surprised the service dept. was with this incident. they told me they could not believe it. it took a while but after some complaints and disgust with the dealership, but more so with chrysler, everything did get covered buy the 2 parties. not to mention the fact that my vehicle was and still is under warranty. today is january 3 2013 and guess what? i now have to contact the dealer and probably chrysler again. my compass is still under warranty with only 27450 miles and now the driver side front spring is cracked and is beginning to do the exact same thing to my other tire again. i don't know what the dealer will say or do but i will contact them first thing in the morning, they are closed at this time. i was just wondering if this is a common problem or just a fluke? to me this seems like it should be a possible defect and put under a recall. if anyone of these tires would have been warn down enough and a tire would have blown out, there could have been a very serious and or deadly accident. *tr | |||
| 01/03/2013 | 27450 | ||
| On june 13 2011 my compass with only 17085 miles on it, had cracked a front spring that had grinded a ring around my pass side tire. i was not aware of the problem, but i noticed some noise in the front end so i brought it to a dealer for service. i was told what had happened and how surprised the service dept. was with this incident. they told me they could not believe it. it took a while but after some complaints and disgust with the dealership, but more so with chrysler, everything did get covered buy the 2 parties. not to mention the fact that my vehicle was and still is under warrenty. today is january 3 2013 and guess what? i now have to contact the dealer and probably chrysler again. my compass is still under warrenty with only 27450 miles and now the driver side front spring is cracked and is beginning to do the exact same thing to my other tire again. i don't know what the dealer will say or do but i will contact them first thing in the morning, they are closed at this time. i was just wondering if this is a common problem or just a fluke? to me this seems like it should be a possible defect and put under a recall. if anyone of these tires would have been warn down enough and a tire would have blown out, there could have been a very serious and or deadly accident. | |||
| 10/18/2010 | 128000 | ||
| 2007 jeep compass. at approx 100k miles i took it to the dealer for routine service. technician informed me that the tie rods were bad on front driver side, showed me play in the wheel. said it needed to be fixed. i agreed to have new tie rods put on. one month later the car began to handle erratically, i took back to the same dealer and asked to inspect thier previous work and search for the handling/steering problem. after two hours they informed me they could find nothng wrong. 7 months later, while driving with my 6 month old in the car the front left control arm broke and the front driver side wheel actually broke off at the lower ball joint while the car was in motion. replacing control arms and ball joints on both sides plus two new front tires netted a total repair cost of $1400 ... this is on top of the previous repair cost to replace the tie rods. | |||
| 04/13/2009 | 49500 | 1 | |
| I went in to get my oil changed and my tires rotated and was told my car is unsafe to drive and here is what they put on my invoice (verbatim) needs both lower control arms passenger side front has a really bad ball joint and left outer tie rod end is bad also price to replace both outer tie rod ends and both lower ball joints $1083 plus tax and that includes the alignment!!!!!!!!! vehicle is unsafe to drive with ball joint is this condition!!!!!!!!! (literally with all the exclamation marks.) i took the car somewhere else to get repaired (for half the cost) however i believe this is a part failure as i have less than 50k miles. *tr | |||
| 10/11/2009 | 15000 | 1 | |
| I have a 2007 jeep compass. and for the past year i have had several issues with the vehicle stalling when i am decelerating or stalling when at a complete stop. some times the vehicle jerks so bad that my seat belt locks up. i took it to the dealership where i bought it and they said there was nothing wrong with it but that the tech's are unfamiliar with the new transmission in this vehicle. i also have problems with the driver side seatbelt it clicks when i put it on but then all of a sudden it will come right off. i had a screw stuck in my front tire today and could not get the front tire off when we finally got it off we figured out why it would not come off there is rust. i am very unhappy with the problems and scared that the vehicle will stall when i am on a major highway. *tr | |||