Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | ||||||||||||||||
| 93V055000 | CHRYSLER CORPORATION | from 01/01/1992 to 10/01/1992 | V (Vehicle) | 80000 | 05/05/1993 | ODI | CHRYSLER GROUP LLC | 04/08/1993 | 04/28/1993 | |||||||
| Defect Summary | Grease applied to the liftgate latch rubber bumpers to ease component assembly caused the bumper to swell, interfering with the movement of the liftgate latch pawl. this prevents the liftgate latching when closed and difficult to open when latched. | |||||||||||||||
| Consequence Summary | An unlatched liftgate can open while the vehicle is inmotion, and could result in an occupant falling out. | |||||||||||||||
| Corrective Summary | Replace the liftgate assembly on affected vehicles. | |||||||||||||||
| Notes | System: structure; lift gate.vehicle description: utility vehicles; model grand cherokee and grand wagoneer. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| STRUCTURE - BODY - DOOR | |||||
| 230695 | 02/01/1995 | 39261 | Front door sag. *tw | 03/31/1995 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 235397 | 10/03/1997 | 6089092 | Concerns with door check roller repair. *nlm | 01/13/2000 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 090697 | 06/27/1997 | 52532 | 2100 rpm driveline vibration. *tw | 08/14/1997 | |
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| PE93017 | CHRYSLER GROUP LLC | 03/16/1993 | 04/28/1993 | REAR LIFTGATE LATCH | 93V055000 | |
| There is no summary currently available | ||||||
| EA02029 | CHRYSLER GROUP LLC | 10/16/2002 | 02/10/2004 | HOOD LATCH FAILURE | ||
| Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 100000 | 4 | 01/01/1992 | |
| When car drives over a bump or uneven pavement that whole front end of vehicle shakes along with steering column. it takes a few minutes for shaking to stop- braking makes it worse - must slow down to 30 mph. have taken vehicle 4 times to conrad's auto service - first they replaced stabilizer bar, car still shook. then replaced tires-still shook. third visit replaced shocks-still shook. fourth visit replaced brakes and car still shook. conrad's checked over entire front end and could not find anything- vehicle is very dangerous to drive on highway-because shaking makes driving uncontrollable. *ak *ts *jb | |||
| STRUCTURE - BODY - BUMPERS | |||
| 1 | |||
| Jounce bumpers failed. | |||
| 08/31/1995 | |||
| The front bumper started to come off . tt | |||
| STRUCTURE - BODY - DOOR | |||
| 02/23/2003 | 1 | ||
| The driver side door disconnected from the vehicle, upon take off.*jb | |||
| 08/05/1997 | 1 | 01/01/1995 | |
| Driver's door fell off. no accident or other cause preceded door falling off. jeep dealer said the cause was a manufacturing defect and that as such, it was not covered by the extended warrantee at 70,000 miles. dealer declined to pay for repair, and declined to bill manufacturer for repair. manufacturer, contacted by owner, did not reply. owner paid approx. $800 to weld door hinge and door structure together. owner was, and is, dissatisfied. owner, typing this report, feels he is being remarkably civil. | |||
| 07/05/2000 | 1 | 09/01/1992 | |
| Driver's door sagging - door no longer closes completely (see daylight through gap). | |||
| 06/04/2000 | 02/01/1997 | ||
| Sheet-metal welds in driver's side door have separated, causing door to sag and close incompletely. dealer denies any manufacturer culpability as regards the problem, although numerous related complaints exist at nhtsa and a generous repair discount was offered. | |||
| 02/28/1994 | 1 | 08/30/1993 | |
| Excess insulation in the door trim panels caused the front door window cranks to come off. mjs | |||
| 09/20/1999 | 1 | 06/01/1998 | |
| Drivers door is coming off , weld has come loose door and door will not close | |||
| 05/01/1999 | 05/01/1997 | ||
| Driver door must be replaced completly . the weld did not hold the shell and inner workings together, allowing the door to swing out of alignment and cause damage to door latch. the driver door broke while traveling at approx 40 miles per hour. driver held door together while driving home. the passenger door can be repaired by body shop by re welding the door together. the locks have not been permantly damaged. both are at the cost of the owner. manufacture will pay nothing. my concern now is the safety of the other two doors and their durability. also if this problem has been corrected by crystler for the future, and that the american manufacturer will not stand behind the product that apparently has a defect of some sort. *ak | |||
| 09/13/1998 | 1 | ||
| After closing door it did not sound right. the door failed to latch. *ak drivers door will not latch, consumer was informed that the welding on the door came apart causing the door to be unbalanced and break the latches. *slc | |||
| 01/11/1998 | |||
| The metal holding the locking mechanism on the driver's side door has ripped out and the door will not close. the problem has not been corrected. *ak | |||
| 11/06/1997 | 1 | 10/01/1992 | |
| While drivng with the doors locked, the driver's side door opened for no apparent reason. *ak consumer states that the weld to the door hinge broke which in turn caused the metal and locking mechanism on the front side of the door to break, dealer stated that a new door was needed. *slc | |||
| 05/31/1995 | 1 | ||
| Weld on drivers door broke, making it difficult to close door properly. *dsh | |||
| 12/20/1995 | 0 | ||
| Excessive force required to close drivers door due to door weld failure. *dsh | |||
| Door weld on drivers side door has broken. please describe details. tt | |||
| 05/23/1995 | 3 | ||
| Spot welds failed on front passenger's door, causing door to become inoperable. | |||
| 04/10/1995 | 0 | ||
| Power door locks fail to operate properly, causing the security alarm to activate when unlocking vehicle. | |||
| 03/17/1995 | 7 | ||
| Driver's door not spot welded, causing door to sag and stick. *skd | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 10/02/2001 | 2 | 05/01/1996 | |
| Passenger side door does not close properly because hinges need to be replaced. *ak consumer states that it is impossible to close the door from the inside. *jb | |||
| 07/04/2001 | |||
| Driver's side door flew open suddenly and unexpectedly while driving due to weld breaking. a tsb has been issued on this vehicle. dealer has been notified. please provide additional information. *ak | |||
| 01/01/1998 | 1 | ||
| Door hinges failure has caused damage to door lock and mounting. *ak | |||
| Steering would make noises whenever turning. it would not return to original position afterwards. took to several mechanics. was informed by first mechanic it was suspension, and not safe to drive. another mechanic informed consumer it was gear box causing noise. also, driver's door came apart at seams, holding it together with a rope. *ak | |||
| 05/24/2000 | 1 | ||
| Hinges on the door failed and caused the latch to fail. nlm | |||
| 12/17/1999 | 1 | 02/01/1998 | |
| We had our mechanic weld the pieces together as a stop gap measure, we are told we will need a new door!. *ak | |||
| 08/02/1998 | |||
| While driving the defective driver's door came off due to the defective welds that broke the door hinges which almost resulted in an accident. currently at the dealer. *ak | |||
| 1 | |||
| Welds on the left front door broke, causing door to open. | |||
| 03/03/1996 | |||
| Driver door latch came loose, resulting in door flying open, then found that the weld at the hinges were coming loose. *ak | |||
| 02/21/1996 | |||
| The drivers side door has cracked at the welds so now the vehicles door just flies open while driving. please describe. *ak | |||
| The drivers door weld was replaced with a new door after repeated repair from the dealer . tt | |||
| 04/01/1995 | |||
| Driver side front door weld is broke causing door to sag. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 01/22/2002 | 1 | 04/01/2001 | |
| Hatchback forced rear door not to open. dealer could not fix problem. *ak consumer states that the back hatch assembly failed, the dealer lubricated the part, however it will need to be replaced in time. *slc | |||
| 04/14/1994 | 4 | ||
| Rear hatch sticks due to poor recall repairs. *sd | |||
| 11/04/1994 | 4 | ||
| Rear hatch failed to work properly prior to/after recall repairs (93v-055). *ak | |||
| 04/10/1995 | 0 | ||
| Rear hatch does not close properly after 4 repair attempts. *skd | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 1 | |||
| The lift gate struts are not holding.*jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/20/2005 | 139000 | 1 | |
| Dt: heard some type of popping sound when backing vehicle into the driveway. had mechanic look at the vehicle and mechanic referred consumer to the dealership because of a recall for the same thing. contacted the dealer and was told my vin was not included in the recall 723 for chrysler. two of the bolts were defective, and there were only three bolts that held the frame. *ak | |||
| 10/01/1996 | 1 | 07/24/1993 | |
| Pint is peeling off body of vehicle, especially on the roof/liftgate. *ak | |||
| 05/02/1993 | 2 | ||
| Vehicle does not tow trailer properly, causing trailer/vehicle to sway/loss of control/accident/injury. *skd | |||
| 01/30/1995 | 0 | ||
| Vehicle splashes water onto windshield when driving through standing water, impairing driver's vision. *tw | |||