Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | ||||||||||||||||
| 02V053000 | DAIMLERCHRYSLER CORPORATION | from 06/01/1992 to 05/31/1998 | V (Vehicle) | 1620000 | 09/23/2002 | ODI | CHRYSLER GROUP LLC | 02/15/2002 | 02/15/2002 | |||||||
| Defect Summary | On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the park position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. | |||||||||||||||
| Consequence Summary | Inadvertent movement of the vehicle could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| CH210395 | 04/01/1995 | 41040 | Rwd automatic transmission cold temperature cooler bypass kit. *tw | 11/01/1995 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 210297A | 07/11/1997 | 21-02-97 | 6088979 | This bulletin involves transfer case shifter noise. *nlm | 01/11/2000 |
| 210998 | 10/26/1998 | 602337 | A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 10/26/1998 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 98733 | 12/01/1997 | 600604 | Subject on customer satisfaction notification #733--brake pedal shift interlock. *yc | 11/05/1999 | |
| POWER TRAIN - DRIVELINE | |||||
| 212194 | 11/01/1994 | 37855 | New front output seal and oil slinger for transfer case. *tw | 01/11/1995 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210797 | 03/21/1997 | 6089000 | Information on transmission cooler reverse flushing with cooler bypass kit installed. *nlm | 01/11/2000 | |
| 210297 | 03/07/1997 | 54377 | A thumping or bumping noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 04/07/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN | ||||||
| DP02005 | CHRYSLER GROUP LLC | 04/25/2002 | 09/10/2002 | SUDDEN ACCELERATION | ||
| Sudden vehicle acceleration is allegedly caused by a defect in the design and assembly of the connector interface between the main wiring harness and the powertrain control module | ||||||
| EA01017 | CHRYSLER GROUP LLC | 11/01/2001 | 12/18/2002 | ROLL-AWAY IN REVERSE WHEN PARKED | 02V053000 | |
| Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/28/2008 | 120000 | ||
| Tl*the contact owns a 1994 jeep grand cherokee. the vehicle was repaired according to nhtsa campaign id number 02v053000 (power train:automatic transmission:lever and linkage:floor shift). the day after the recall repair was performed, the contact noticed that she was able to shift through all of the gears without having to apply the brake. the vehicle was taken to the dealer and they stated that the gear shift assembly needed to be replaced at the contact's expense. the current and failure mileages were 120,000. | |||
| 08/08/2003 | 111760 | 1 | 04/07/2003 |
| Engine was left running while in park, i got out of jeep it shifted its self into reverse it traveled about 30 feet than hit a tree. this model is suppose to have a feature . *ak that does not allow the shifter to move until brake pedal is pressed. | |||
| 05/07/2003 | 102000 | 1 | 10/13/2002 |
| The vehicle was parked and running when the vehicle jumped out of gear into reverse and roll down the street. *nlm *scc | |||
| While vehicle was parked transmission unexpectedly shifted from park to reverse without manual operation, which caused vehicle to hit a tree. please give any further details.*ak | |||
| 1 | 09/08/2001 | ||
| The vehicle would not shift or accelerate in third gear due to transmission failure. *yh | |||
| 03/01/1997 | 0 | ||
| Consumer had experienced problems with transmission when shifting from park to reverse. could feel a delay and jerking. then, will go to reverse, and at same situation shift from drive to park. while driving could notice that gears will skip. dealer had been contacted, and seals replaced. please provide more information.*ak | |||
| 11/05/2001 | 1 | 10/01/2000 | |
| Transmission would not start in park, had to rock car back and forth to get transmission into neutral to start. the second time the transmission was put into park, the car was free to roll with no resistance from the transmission. this pattern was repeatable. sometimes it would park and other times it would roll as if it was in neutral. cost of repair was $620 for replacement of the parking pawl.*ak | |||
| 03/01/1994 | |||
| I have a jeep grand cherokee with an automatic transmission. the transmission has a defective transmission control module. the transmission locks in 3rd gear giving you the false impression that you are in neutral or fails to accelerate sufficiently when in traffic. i almost experienced a sudden acceleration incident with my defective transmission. it was a combination of my error and the defective transmission. i would be glad to explain the incident. call 703-838-6624 during normal business hours.*ak | |||
| 07/01/2001 | 1 | ||
| While traveling at high speed consumer noticed engine idling high. dealer stated that transmission needed to be replaced. *ak consumer stated the automatic transmission stopped shifting from 1st gear, no other gears were available, transmission had to be rebuilt.*jb | |||
| 07/03/2001 | 0 | ||
| Engine was on and park then transmission jump to reverse while consumer was inside of vehicle and the second time when happen was at a red light just like how it was in the news. | |||
| 08/01/1999 | 2 | 08/05/1996 | |
| Transmission failed. nlm | |||
| 03/14/2000 | |||
| While driving transmission gear started slipping, causing vehicle to die. owner was able to drive to dealership with multiple stalls. the transmission has been rebuilt. please provide any further information. *ak | |||
| 12/18/1999 | 1 | 03/01/1994 | |
| Total transmission failure. no help from chrysler. dealer led us to believe that chrysler would help with repair since it was so close to warranty, but they refused to cover any part. *ak | |||
| 11/25/1999 | |||
| Whenever slowing down or down shifting, transmission would make a clunking noise. vehicle also jerked when slowing down. this caused driver to be thrown forward. notified the dealership. informed by mechanic problem not repairable. *ak | |||
| 04/20/1999 | 1 | 03/01/1994 | |
| No summary listed for this vehicle. *ak | |||
| 02/15/1996 | 3 | 08/01/1995 | |
| Brake caliper failure was expressley warranted under chrysler's bumper to bumper policy, yet service threatened that if i continued complaining police would be called and i was charged $75.00 for the 'system' test. ase certified mechanic indicated to me that left front caliper had failed to release, thus warping the brake disc. this very mechanic told me to go back to the dealer and get it repaired for free. but passport chrysler denied any malfunction, and pointed to driver negligence as the reason for the stuck caliper. transmission failure occurred after warranty, and even though tsb's were abundant regarding defectively designed transmissions, again i was not even offered any assistance to repair the defunct transmission. gee, i guess i'll buy a car there again. *ak | |||
| 02/01/1999 | 1 | 06/01/1994 | |
| My research on this issue shows a rather alarming rate of transmission failures on 1993-1995 jeep grand cherokees. chrysler without any fight agreed to pay half the cost of repair. i believe they have been doing this with owners who call them to report the problem, in an attempt to keep debate quiet about potential for a recall. the failed transmission component was unavailable for replacement for 6 months due to national back order. both the dealer and the transmission shop who performed the work, indicated ...we see more of these than we should. | |||
| 02/16/1999 | 1 | 03/01/1998 | |
| Transmission had no warning signs of failure, fluid level and condition were both o.k. transmission would slip in first gear, dealer rebuilt transmission and replaced overdrive unit. *ak | |||
| 12/07/1998 | 12 | 05/01/1998 | |
| While at idle, with vehicle in drive, transmision seems to ingage attempting to move vehicle foreward. so far increased foot pressure on brake has kept vehicle from moving more than a few inches and has kept out of perpendicular flow of traffic. | |||
| 10/19/1998 | |||
| `while driving the automatic transmission malfunctioned, causing the vehicle to stop suddenly, almost causing an accident. had to be towed, and mechanic stated needs to replace the transmission. please provide further details. *ak | |||
| 10/22/1997 | 1 | 06/20/1994 | |
| Transmission failed. | |||
| 05/27/1998 | 1 | 05/07/1994 | |
| Vehicle began to roll backwards with no one inside and no keys in ignition. | |||
| Automatic transmission would not shift into different gears, and it would leak transmission fluid. the owner has had the transmission rebuilt. the dealer repaired the vehicle. *ak | |||
| 12/01/1993 | 1 | 12/01/1993 | |
| Entire transmission failure. | |||
| 06/01/1997 | |||
| Transmission failed. also, front axle binds on slow turns. *ak | |||
| 1 | 11/17/1993 | ||
| The vehicle shifted from reverse to drive on its own and caused accident. | |||
| 10/12/1996 | 1 | 12/01/1993 | |
| Transmission leaks. | |||
| 08/17/1996 | 2 | 11/17/1994 | |
| While driving vehicle at (55) mph and hitting any sort of bump or rise in the road, the vehicle starts to shake out of control. need to hit your brakes to stop the vehicle from shaking or decrease the speed by 15 mph. also, transmission noisy while shifting and abs brake failure/pedal soft. *ak | |||
| 11/09/1996 | 11/01/1993 | ||
| Consumer stated that while vehicle was idling, wanted to go forward and vehicle locked up in the reverse postion and went backwards with foot on the brakes and hit another vehicle. transmission is automatic. *ak | |||
| Was driving and the transmission deaccelerated , took vehicle to dealer and he indicated that transmission needs to be replaced . please describe . *ak | |||
| 01/09/1995 | 9 | ||
| Transmission failure. *ak | |||
| 06/20/1995 | |||
| The transmission. when you put it in gear it will not go into gear. please describe. tt | |||
| 01/28/1995 | 8 | ||
| Automatic transmission failed to hold vehicle while in park, resulting in accident. *tw | |||
| 04/05/1995 | 5 | ||
| Transmission failed three times. *skd | |||
| 07/25/1994 | |||
| Auto-tran: sudden acceleration; vehicle starts in 2nd gear; suddenly downshifts to 1st gear; lurches forward; slips into neutral; nearly caused accidents. tt | |||
| 08/01/1994 | 1 | ||
| Transmission revvs in gear/rough gear changes, also 4-wheel drive replaced. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 07/21/2000 | 2 | ||
| Transmission hose came off, fluid came out of transmission line. *slc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/01/2005 | 172000 | 2 | 12/15/1999 |
| Dt: the contact owns a 1994 jeep grand cherokee. the contact stated that vehicle jumped from park to reverse while parked in consumer's driveway. when the consumer checked thee was transmission fluid in the vehicle. the vehicle started moving back slowly. the vehicle struck the consumer and the motor home. the service dealer stated they could not find anything wrong with the vehicle. there was a recall on the shifter, and the consumer had t recall repairs done. the consumer had a previous problem such as this one. *ak | |||
| 08/23/1999 | |||
| Vehicle jumped out of gear while parked. also, vehicle jumped out of park into reverse, and hit a telephone pole. please add vin. *ak | |||
| 08/01/1994 | 1 | ||
| Transmission shift lever loose, resulting in shifting problems. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 06/27/2001 | 1 | 09/01/1993 | |
| Upon using the temporary spare tire, vehicles with quadra-trac transfer case can cause the front differential to overheat. (see report in transport canada article recall # 1998014 campaign code 757) | |||
| 11/05/2000 | 0 | ||
| Consumer noticed a stain in driveway. went under the car and noticed a leak. took vehicle to dealer, and they said leak was coming from transfer case.*ak | |||
| 01/01/1994 | |||
| 4- wheel drive switch intermittently appears at no specified driving time or speeds. dealer says there isn't one to service and it could be an electrical malfunction which could take hours to find. *ak | |||
| 03/06/1999 | 2 | 06/01/1994 | |
| I am having my transfer case replaced for the second time on a 1994 jeep grand cherokee. my jeep has been sitting at the chrysler dealer for almost three weeks because the part is on national backorder! doesn't that tell you something right there!! i also almost got hit because the car would not turn or even move! i could not drive up a multi level parking deck because the turn was too tight! none of this seems to be a concern of daimlerchrysler! chrysler has agreed to replae the defective part again, but they want me to pay a deductable of $400. what about my expense of a rental car. what about my inconveinience, what about my almost being hit because the car would not turn! i am not the only jeep owner that has had this problem. each time i get the opportunity to ask an owner, it seems that they too have had this problem. one fellow went as far as contacting a lawyer. what further actions can i take- all i want is a new transfer case that will not go bad again and not to pay anything for it! i do only highway driving. *ak | |||
| 09/17/1997 | 1 | ||
| Gear shifter loose linkage, causing difficulty in shifting into reverse gear. | |||
| 09/01/1994 | 7 | ||
| Transfer case locks up on all turns. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 01/01/2001 | 1 | ||
| Nar 02/25/2003. the transmission failed shortly after the consumer received the recall notice. the consumer daughter parked the vehicle turned off the engine and locked doors, however minutes later she was informed that the vehicle rolling. she tried to stop the vehicle, but consequently it crashed into a townhouse. *jb | |||
| 11/21/1996 | 1 | ||
| Vehicle in neutral, parking brake engaged, went in reverse causing damage. *bf the consumer stated when the vehicle was in neutral with the parking brake applied and the door opened, the consumer then went to close the door the vehicle went into reverse, rolled and hit a tree which caused $3000 in damages. when the consumer called the manufacturer the next day, she was told there was nothing mechanically wrong with the vehicle, however 7 years later the consumer received a recall notice confirming the problem. the consumer no longer owns the vehicle. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 01/02/2002 | |||
| Vehicle will disengage from park into reverse while parked. *ak | |||
| 07/12/2000 | 1 | ||
| With gear selector in park and vehicle idling, the gear suddenly shifted into reverse propelling consumer across a parking lot and then crashing into a tree, the force was so great that it wedged the left rear wheel up under the passenger compartment between the front and rear seats, decimated the rear trunk door, bent the chassis, buckled the roof, and broke all the glass from the rear passenger seat back, due to the injuries consumer sustained, he had to resign from his employment and has had to give up certain hobbies. *slc | |||
| When putting vehicle in drive jumped forward without accelerating.*ak | |||
| 07/01/2001 | |||
| While engine was on and in park consumer got out of vehicle, and about 1/2 minute vehicle rolled backwards like it was in reverse, and rolled into a garage. dealer has been contacted.*ak | |||
| 03/20/2002 | 1 | ||
| Vehicle jumped into reverse while it was parked. consumer was standing behind vehicle. dealer indicated that vehicle went into reverse because front tire was a different brand than other 3 tires. manufacturer was notified.*ak *yh | |||
| While vehicle was in park and key was turned on in ignition vehicle suddenly took off in reverse, smashing the driver, who was behind the vehicle, into the building.*ak | |||
| 07/03/2001 | 1 | 01/17/2001 | |
| Vehicle was left in park on a flat surface with engine running. driver got out of car and walked to the rear, and vehicle jumped into reverse, hitting the driver. *ak. the driver was trapped behine the vehicle, there was one injury.*jb | |||
| 07/01/2001 | |||
| When vehicle is in a gear vehicle will sometimes accerlerate with consumer's foot on brake. this is an intermittent problem. contacted deale, and dealer fixed some other parts on , vehicle but problem still occurred. *ak | |||
| 01/01/1999 | 12 | 01/01/1997 | |
| The transmission repeatedly, but periodically, slips out of drive into neutral. also, it will at times not go into gear when first shifted from park or neutral into drive. *ak | |||
| 11/01/2001 | 1 | ||
| Transmission slipped from park to reverse and vehicle took off. *ak | |||
| 06/01/1999 | 05/01/1994 | ||
| Vehicle was running with engine idling and gearshift in park, i got out of jeep and then heard a loud clunk. the jeep then began rolling backwards downhill until it hit a fence which caused it to stop. i took the vehicle to mckean's jeep eagle in pittsburgh, pa who told me that the rear axle had failed and needed to be replaced. mc kean's subsequently charges me $2,500 to repair the vehicle. | |||
| 07/10/2001 | 1 | ||
| Car stops while foot is on gas, then lurches forward; car rolls backward when in park or drive; car dies in traffic while idling; steering knuckle bolts stripped, had to be replaced, had to replace tires twice, had to replace brakes repeatedly, worn to rotors, continual problems with transmission, intermittent, hard to recreate at mechanic, but occur in traffic, creating safety hazard. bprave ha. *ak | |||
| 09/20/2000 | 1 | 12/01/1994 | |
| Consumer was backing out of driveway and noticed something on the ground. vehicle was put in park, pulled hand brake, got out and left the door. consumer was outside of vehicle when it started rolling backward towards consumer. door knocked consumer down. consumer got up, and jumped into vehicle, stepped on brakes, and turned vehicle off. *ak | |||
| 05/19/2001 | 1 | ||
| I pulled up into my driveway and put my car into park. i proceeded to get out of my car to run into the house for a minute. i left the the car idling, in park. however, after i was out of the car, it began rolling backwards, down my driveway. i tried to get back in to reach the brake but the car door began dragging me down the driveway with it. i couldn't stop the car from rolling and it rolled back into my neighbor's mailbox and broke it off. it dented my car badly and the incident tore off my toe nail and injured my foot.*ak | |||
| 07/12/2000 | 1 | ||
| With gear selector in park and vehicle idling, the gear suddenly shifted into reverse propelling consumer across a parking lot and then crashing into a tree, the force was so great that it wedged the left rear wheel up under the passenger compartment between the front and rear seats, decimated the rear trunk door, bent the chassis, buckled the roof, and broke all the glass from the rear passenger seat back, due to the injuries consumer sustained, he had to resign from his employment and has had to give up certain hobbies. *slc | |||
| 08/16/2001 | |||
| While sitting in park on a slope vehicle jumped out of park into reverse and rolled back about 10 feet. contacted chrysler, and chrysler recommended consumer to call nhtsa to file complaint, and check on recall.*ak | |||
| 08/15/1996 | 1 | ||
| Jeep was in my driveway. my wife was putting the car into reverse when it, on its own, lunged backwards at maximum acceleration, knicked my son who jumped out of the way, knicked another car in my driveway, and smashed accelerating backwards into a tree, totaling the car in the process. i know you are investigating 1995-1999 grand cherokees for this defect, but you need to include 1994 model year as well. there are at least 23 similar incidents for 94 jeeps on your website. i have printed them all out. we had the car inspected by chrysler at the time and they claimed driver error. what a total cover-up, and we thought it was our fault!!*ak | |||
| 08/01/2001 | |||
| While vehicle was in park and baby was in back seat, consumer's wife started going towards house when vehicle started rolling backwards. mother and grand mother sustained cuts and bruises while attempting to stop vehicle. they were able to pull emergency brake and shove gear into park. *note: consumer's wife stated that vehicle jumped from park into drive twice during normal operation. please provide any additional information/attachments.*ak | |||
| 11/15/1999 | 1 | 08/01/1998 | |
| The date is an estimate. in happened in novemberish; i had the car serviced asap because it totally freaked me out... i questioned my driving skills because how could this happen otherwise. i hit a 1999 lincoln navigator: backed right into it. the lady was soo mad (it happened at a school drop-off) so of course it could have been a kid. when the vehicle was checked of course nothing was wrong... leaving my husband and i thinking we should get a new car. which we did; so i dont have the vin # super handy; it was sold appr 1-15-00 to my uncle that i dont see very ofter. but yes i could probably hunt the # down somewhere. *ak | |||
| 08/01/2000 | 1 | 03/01/1998 | |
| I parked car on a hill, put in park and left engine running. i got out of car walked over to a trash can to put trash in. walked to get back in car, car starts to take off backwards knocks me down and rolls down hill into busy traffic, makes a u turn backwards. cuts back into parking lot next door but demolishes doctor's signs and hits tree.*ak | |||
| 09/08/1999 | |||
| While parking vehicle went into reverse, and consumer opened door before realizing what happened, consumer was hurt.*ak | |||
| 11/15/1999 | 1 | 08/01/1998 | |
| The date is an estimate. in happened in novemberish; i had the car serviced asap because it totally freaked me out... i questioned my driving skills because how could this happen otherwise. i hit a 1999 lincoln navigator: backed right into it. the lady was soo mad (it happened at a school drop-off) so of course it could have been a kid. when the vehicle was checked of course nothing was wrong... leaving my husband and i thinking we should get a new car. which we did; so i dont have the vin # super handy; it was sold appr 1-15-00 to my uncle that i dont see very ofter. but yes i could probably hunt the # down somewhere. *ak | |||
| 07/29/2001 | 2 | 07/01/2001 | |
| We were sitting with the vehicle in park at mcdonalds drive through, the vehicle then started moving in reverse. then two days later we were sitting at the bank drive through in park, when it started moving in reverse again. both times i was able to stop the jeep from rolling into the car behind us by using the brake. then last night i saw on the news that this is and ongoing problem with the grand cherokee. i just thought it was something out of adjustment since we bought it used. but now it made made sense. please recall this so no one else gets hurt or killed.*ak | |||
| 10/17/1998 | 1 | 11/01/1993 | |
| We were hunting 20 miles into the woods in maine on gravel logging roads. we had stopped 3/4ths of the way up a steep incline when i spotted a bird and my wife got out. she did not see the bird so i put the car in park and started getting out of the jeep. with myself half way out the jeep began to roll backwards, dragging me as i was holding onto the door and my 4 yr old son in the back seat. i had to let go and the jeep rolled approx. 200ft back and then crashed into the culvert on the left side of the road.*ak | |||
| 11/04/1999 | 1 | 02/01/1999 | |
| Car running while in park. slipped into reverse, backed up unoccupied and ran into metal gate with driver's side door open. my concern is that your investigation does not include the 1994 model.*ak | |||
| 06/25/2001 | 1 | ||
| While vehicle was parked it slipped out of park and rolled back into another vehicle. vehicle was not turned on even keys were not in ignition.*ak consumer states vehicle has had transmission problems since purchase, and chrysler has always said nothing was wrong with vehicle.*jb | |||
| 03/01/2001 | 1 | ||
| Consumer's son put vehicle in park while idling and stepped out, and vehicle lunged backwards, pinning consumer and causing damage to driver's side door. *ak | |||
| Vehicle has slipped out of park into reverse 4 times. currently, while driving transmission started to smoke. transmission is no longer functioning and has to be replaced.*ak | |||
| While vehicle was idling in park it took off in reverse with children aboard, and ran into the street and into a ditch. chrysler has vehicle currently.*ak | |||
| 07/08/2001 | 3 | 08/01/1996 | |
| After parking vehicle transmission slipped, causing the vehicle to roll back into traffic way. shift gear indicated that vehicle was in park.*ak | |||
| 03/15/2001 | 1 | 06/01/1994 | |
| As i was driving down my driveway i stopped to get the newspaper. after i has gotten out of the vehicle the car began rolling. i had left the driver's side door open and tried to reach the foot brake and couldn't, so i tried to reach the emergency brake and couldn't. the vehicle went over the curb into a neighbor's yard and then through another yard before hitting a tree. the entire front-end of my vehicle was damaged including the hood, grill, bumper, both front quarter-panels, the driver's side window and the water pump.*ak | |||
| While parked vehicle jumped out of park and pulled out of driveway ,jumped curb into another driveway, hitting a house. please add vin. *ak | |||
| 10/26/2000 | 1 | ||
| Consumer turned on the ignition and the jeep revved and slipped into reverse causing it to crash into the car behind it, and then the vehicle lurched forward crashing into the vehicle in front. *slc | |||
| 02/01/1996 | |||
| Must always use parking brake because vehicle will suddenly switch into reverse while in park. even parking brake is not strong enough to hold when on a hill. *ak | |||
| 07/22/1999 | 1 | 08/01/1995 | |
| Left vehicle in apparently level garage, engine turned off, gear selector in park, keys removed. approx 5 minutes later car rolled backwards down driveway into neighbor's house. i reported this to nhtsa when it happened but could not find my report in your data base today. looked after hearingtv national news report today of 32 same occurrences with 1995 model grand cherokees. *ak | |||
| 10/17/1999 | |||
| While parked in driveway, vehicle jumped out of gear into reverse and rolled into an embankment. dealer was notified. feel free to provide any further details on this matter.*ak | |||
| 05/05/1999 | 1 | ||
| While the vehicle was idling in park, vehicle jumped out of gear and rolled down driveway and impacted a tree, causing approximately $10,000 in damage to rear of vehicle. *ak *slc | |||
| 11/10/1998 | |||
| While driving at 70mph the electronic transmission shifter caused the vehicle to drop out of overdrive, causing the vehicle to jerk into a lower gear very hard. consumer says it was like slamming the brakes very hard. dealer has been contacted. *ak | |||
| 01/21/1998 | 2 | 01/13/1998 | |
| Vehicle not designed with a brake pedal shift interlock, allowing vehicle to be shifted out of park while unintentionally depressing gas pedal, resulted in two accidents prior to the recall. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 08/12/2004 | 150000 | 1 | |
| The was driving on a donut tire and the axle over heated and caused a fire. the was in route to take the vehicle in for a tire when the incident occurred. provide further details. *jb | |||
| 02/05/2004 | 162729 | 4 | 07/13/2003 |
| About 5/6 months ago, i noticed that my 1994 jeep grand cherookee had a very bad herky-jerky movement when you try to make a tight turn (especially a u-turn). then very audible noises started coming from the front-end undercarriage everytime you back-up,..or hit a pothole,...especially at low speed. the worst part happened when for the first time,..we hit a pothole at about 55/65 mph,....and the whole front end of the vehicle began to severely vibrate and bounce up and down. this happened a couple of times,..and we were planning on taking it to the mechanic when we noticed that the vehicle was not staying parked even when it's turned off,..put in park,..and the emergency brake put on, especially if there is an elevation/tilt towards either end. we had the transmission checked,..the braking system checked, and they were both fine. it was finally recommended that we have the axle checked,..and it was discovered that this was the problem. the front axle was changed and we also had to pay for a new link pin kit. everithing was fine for a couple of months, and then it started all over again. we took it back to the garage that fixed it the first time, and the same problem was diagnosed again. the replacement of the axle was free this time,..but we had to pay for the left cv booth,..because that was busted too. that was around 5/11/04. the cycle repeated itself again around early june of 2004 and we took the vehicle back to the garage and had the axle replaced again. it's been about a mont later,..and the cycle has begun again. there has never been any loss of control or crashes yet to date due to the vibrations or the axle breaking, but those vibrations sure are scary, especially at 65mph to 70mph on the interstate.*ak | |||
| 06/06/2003 | 1 | 06/06/2003 | |
| Vehicle fire originating from plastic gas tank.*mr the consumer noticed a small leak on the right rear tire. the tire was changed with the compact spare and the consumer proceeded about 35 miles to have the tire repaired. the consumer was making a turn when he noticed a cloud of smoke coming from the vehicle. when he pulled over he saw that the vehicle was on fire at the rear axle. axle oil was pouring out and covered the plastic fuel tank which was also in flames. the fire was extinguished and the vehicle was towed to a dealer for temporary repair. the consumer was told that the problem was caused by using the compact spare with a smaller diameter on a all time four wheel drive vehicle. both the front a rear axles were so hot that the cover gaskets melted. the manufacturer denied any responsibility. the 1996 jeep grand cherokee was recalled (recall # 757) for a similar problem and the consumer believes the scope of the recall needs to be extended to include other years. the spare tire used caused friction between the both front and rear differentials, resulting in fluid loss and a spark which started the fire. *ph *nlm | |||
| 06/15/2003 | 56075 | 1 | 08/02/1999 |
| Viscous coupling failed (seized) in np 249 transfer case installed in 1994 jeep grand cherokee limited w/full-time 4wd with only 56k miles on vehicle. research on internet revealed this to be a very common problem. vehicle hard to control at highway speeds while turning due to lock-up of front and rear axles.*ak | |||
| 06/01/1999 | 05/01/1994 | ||
| Vehicle was running with engine idling and gearshift in park, i got out of jeep and then heard a loud clunk. the jeep then began rolling backwards downhill until it hit a fence which caused it to stop. i took the vehicle to mckean's jeep eagle in pittsburgh, pa who told me that the rear axle had failed and needed to be replaced. mc kean's subsequently charges me $2,500 to repair the vehicle. | |||
| 10/11/1999 | 1 | 03/01/1994 | |
| On 10-11-99 the above auto had a flat tire, which was replaced on the vech. by the factory original spare, a t155/90d16. the tires on the balance of the auto were p235/75r15. the spare was placed on the right rear. while driving a few short miles, the car seemed unresponsive in handling, and smoke/fluid started coming out of the transfer cases. the auto was then trailered to the jeep dealer listed. the next day the front and rear transfer cases were inspected, no damage was visible, seals and fluid replaced. since that time, the rear of the auto has been growling(as the service tech called it). now the diagnosis is axle problems possible, with the repair bill at approx $1500.00. my contention is that all of this was due to an incorrect size spare being placed in the vechile when manufactured. i have spoken to three engineers in the auto industry that say the problem began with the small spare. has there been any other action with daimler chrysler/jeep on this issue? i am sending a letter today to jeep seekingresolution on the matter. any suggestions. | |||
| 06/20/1999 | |||
| While driving at 70mph rear axle broke. had no warning. right rear tire came off & passed vehicle. pulled to side of road. notified manufacturer & informed was a freak happening. *ak | |||
| 06/01/1997 | |||
| Transmission failed. also, front axle binds on slow turns. *ak | |||
| 12/14/1994 | 1 | ||
| Right/rear axle shaft end disconnected at differential clip, causing tire to fall off, resulting in loss of control/accident/injury. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 10/19/1995 | 9 | ||
| Rear axle shaft snapped off at differential, causing rear wheel/axle to fall off vehicle. *dsh | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 10/11/1999 | 1 | 03/01/1994 | |
| On 10-11-99 the above auto had a flat tire, which was replaced on the vech. by the factory original spare, a t155/90d16. the tires on the balance of the auto were p235/75r15. the spare was placed on the right rear. while driving a few short miles, the car seemed unresponsive in handling, and smoke/fluid started coming out of the transfer cases. the auto was then trailered to the jeep dealer listed. the next day the front and rear transfer cases were inspected, no damage was visible, seals and fluid replaced. since that time, the rear of the auto has been growling(as the service tech called it). now the diagnosis is axle problems possible, with the repair bill at approx $1500.00. my contention is that all of this was due to an incorrect size spare being placed in the vechile when manufactured. i have spoken to three engineers in the auto industry that say the problem began with the small spare. has there been any other action with daimler chrysler/jeep on this issue? i am sending a letter today to jeep seekingresolution on the matter. any suggestions. | |||
| 09/01/1999 | 2 | 02/01/1997 | |
| When i had brought the vehicle into the dealership to have the power steering pump/gearbox to be replaced, i had mentioned that the front end of the vehicle was making a whuring sound. they were nice enough to fix and charge me for the new steering parts, but didn't think about calling me about the problem with the front end. i was a little bit concerned with the front end after spending $4800 on replacing the front end axle, bearings, and diff plate. they found that the front end had more of the same problems with it as before. they replaced the defective parts that were under warranty, and that took care of the problem. | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 1 | |||
| Consumer states vehicle has many transmission problems with vehicle in park, it would roll backward, at times the gear shift would not move when the vehicle would continue to roll backward, dealer informed consumer that the vehicle was not safe unless the entire transmission was replaced. *slc | |||
| 1 | |||
| Transmission jumped into reverse gear, causing accident. | |||
| POWER TRAIN - DRIVELINE | |||
| 05/20/2008 | 120000 | ||
| Tl*the contact owns a 1994 jeep grand cherokee. while driving various speeds, the vehicle would drift to the right and make a loud tapping sound. the contact inspected the vehicle and noticed that the rear axle and transfer case failed. he called the dealer and is currently waiting for a response. the vehicle has not been repaired. the failure and current mileages were 120,000. | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 06/08/1995 | 8 | ||
| Bolts on cv joint came loose, causing driveshaft to fall out. *skd | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 07/07/2000 | 09/01/1999 | ||
| When going down the road at 60mph a lot of black smoke poured out from under the jeep. it then caught on fire. the plug from the differential was missing. oil had caught on fire. | |||
| 6 | |||
| Differential: ring and pinion gear malfunctioned which caused vehicle to pull to the right or left while driving 70 mph on the freeway. also, vehicle became extremely hard to control. differental: ring and pinion gear has been replaced six times, which has not corrected problem. please give any further details. *ak | |||
| 05/16/2000 | |||
| Noticed a leak from transmission in the driveway. took vehicle to local mechanic, and was told that the gasket was leaking. was told that it was a bad gasket design. *ak | |||
| 05/26/1999 | 1 | 02/01/1997 | |
| Going down the highway at 65 mph, noticed a metalic crunching sound, which became a chattering and whuring sound. brought the vehicle into a local dealership, the mechanic said that it was a spun front pinion bearing. after the mechanic fixed the front end, the pinion bearing spun again, this time they had to order a whole new axel for the front end, the part took 42 days to be made. i'm not sure if the part took that long to be made, but i had stated that i wouldlike to purchase a new car, and only aftr i decided not to purchase the new car, because chrysler finacial was looking for more than a $6000 down payment. the part appeared after i told them i idn't want to buy the car. after the parts were replaced, the front end was fine, and i was over $6500 dollars poorer after renting a car and waiting for the part to be made. *ak | |||
| 09/01/1999 | 2 | 02/01/1997 | |
| When i had brought the vehicle into the dealership to have the power steering pump/gearbox to be replaced, i had mentioned that the front end of the vehicle was making a whuring sound. they were nice enough to fix and charge me for the new steering parts, but didn't think about calling me about the problem with the front end. i was a little bit concerned with the front end after spending $4800 on replacing the front end axle, bearings, and diff plate. they found that the front end had more of the same problems with it as before. they replaced the defective parts that were under warranty, and that took care of the problem. | |||
| 10/17/1999 | 07/01/1995 | ||
| Front differential failed shortly after putting the supplied spare on the right rear. vehicle was sold used by dealership with 4 each p245 70r15 tires and a p225 70r15 spare. owners manual says these tires are permitted...chrysler recall of 1996 models for donut spare indicates otherwise. seeking reimbursement from selling dealer/chrysler for not equiping the vehicle in a safe and roadworthy manner. nhtsa should investigate and require warning notice be sent by chrysler to all owners...dah | |||
| 09/03/1999 | |||
| Driving oh the highway at approx 65mph heard a strange noise coming from the rear differential, engine was powering down. pulled over to the shoulder. smoke and flames engulfed the car . vehilce was totalled. dealer was contacted. *ak | |||
| 10/12/1996 | 1 | 12/01/1993 | |
| Front differential leak. | |||
| 05/16/1995 | |||
| Front suspension fire, the differential caught fire. tt | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 01/03/2002 | 1 | ||
| Consumer stated the rear drive shaft assembly was replaced.*yh | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 04/17/2002 | 1 | ||
| Consumer states that the vehicle was parked on a slight incline with engine running. consumer put child in vehicle and the vehicle began to roll backwards about 150 yards and rolled into someones lawn. cosnumer states transmission was rebuilt at 68,000 miles under warranty. nlm | |||
| 1 | |||
| Consumer states vehicle has many transmission problems with vehicle in park, it would roll backward, at times the gear shift would not move when the vehicle would continue to roll backward, dealer informed consumer that the vehicle was not safe unless the entire transmission was replaced. *slc | |||
| 12/01/2000 | 1 | ||
| The vehicle was in park when the consumer exited the vehicle to retrieve someting, the vehicle suddenly took off in reverse with the drivers door open, the door jammed against the consumer fence resulting in damage to the vehicle the consumer read that agency was investigating1995-1999 jeeps which experienced inadvertent rollaway in reverse, the consumer believes 1994 jeep experienced the same problem. nlm | |||
| 11/16/2000 | 1 | 03/27/1995 | |
| While driving about 50 mph heard a pop noise then tires locked up. vehicle had to be towed to a shop, and they said that carrier pin had snapped, and from that point differential locked, just like when putting vehicle in reverse.*ak the dealer replaced all bearings, gaskets and seals, transmission and radiator failed. nlm | |||
| 1 | |||
| The body valve inside the transmission failed. nlm | |||
| 1 | |||
| Transmission failed premturely at 62,000 miles. | |||
| 09/19/1997 | |||
| Gear shifter not going into park properly and is loose, tightened loose shifter linkage. | |||
| POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY | |||
| 05/16/2003 | 1 | ||
| Consumer had recall 02v053000 remedied on 05/16/03. vehicle still incurs problem with rolling backward with gear in park. consumer contacted service, dealeradvised consumer that recall was done properly and will not service again without charge.*ak | |||
| 12/04/2002 | |||
| Consumer states after recall#02v053000 inadvertently vehicle movement has been performed on their vehicle they are still having the same problems. please provide the dealer name, address, and number. ts | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/15/2003 | 56075 | 1 | 08/02/1999 |
| Viscous coupling failed (seized) in np 249 transfer case installed in 1994 jeep grand cherokee limited w/full-time 4wd with only 56k miles on vehicle. research on internet revealed this to be a very common problem. vehicle hard to control at highway speeds while turning due to lock-up of front and rear axles.*ak | |||
| 12/28/2002 | 144200 | 3 | 08/14/2000 |
| 1994 jeep grand cherokee w/quadratrac (all wheel drive): viscous coupling in transfer case locks up resulting in poor handling during extended trips. previous owner reported that they had replaced the vc prior to selling to me (<120,000 mi). i had to replace it again in november 2001 (~130,000 miles). problem is started to act up again at ~144,000 miles during a long trip (~1000 miles) at highway speeds. this car is very well maintained, and at this point, i'm convinced that there is a design defect with the car. when the vc locks up, it is more dangerous to drive the car due to the poor handling that results. ts | |||
| 11/29/1993 | 5 | 09/21/1993 | |
| The transfer case leaks. three authorized dealers have not been able to fix problem. | |||