Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 021299 | 08/20/1999 | 607616 | This bulletin pertains to front end alignment - adjustable / offset ball joints. *tt | 09/30/1999 | |
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| 021894 | 11/01/1994 | 37870 | Front coil spring squeak. *tw | 01/13/1995 | |
| SUSPENSION - REAR | |||||
| 030295 | 03/01/1995 | 39991 | Snapping or popping noise in rear suspension. *tw | 11/01/1995 | |
| SUSPENSION - REAR - SPRINGS | |||||
| CH030295A | 05/01/1995 | 03-02-95 | 43076 | Unknown | 11/01/1995 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE95049 | CHRYSLER GROUP LLC | 08/17/1995 | 01/26/1996 | REAR AXLE SHAFT SEPARATION | ||
| This investigation was opened to examine the failure mode and the risk to motor vehicle safety posed by allegations of rear axle separations.the rear axle shaft and housing design is typical of those in which the weight of the vehicle is carried on the axle housing.the left and right axle shafts, supported by roller bearings, are situated inside the axle housing.the inboard splined end of the axle shaft receives power transmitted from the differential assembly, providing torque to the rear wheels.the allegations are that the axle shaft fails, resulting in the separation of a wheel and axle hub assembly or the entire axle shaft and wheel assembly, depending on the location of the axle shaft failure.as identified by chrysler, the subject rear axles are dana 35c and 35cm models, which have been used on the subject vehicles since the 1990 model year.a safety defect trend with respect to the subject axle shafts has not been identified.see hard copy resume for full text of summary. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/17/2012 | 150000 | ||
| All control arms rotten and broken all the way around the car | |||
| 01/03/2002 | 2 | ||
| Consumer stated the front end makes a noise and the two front tires were replaced due to front axle assembly failed. *yh | |||
| While driving under 55 mph and making a turn vehicle makes a knocking noise. also, starts to jerk. had repaired vehicle, but problem still exists. dealer contacted. | |||
| 12/31/1999 | 11/28/1997 | ||
| While driving vehicle began to pull to the right, eventually the driver lost control of the vehicle, resulting in a collision. recall notice on front brake rotors was on 22-dec-1999 prior to the collision. *ak | |||
| 02/01/1999 | 2 | ||
| Vehicle has been into the repair shop twice for vibration. when driving at 35 mph, the steering wheel was vibrating. als0, passenger's side seat belt won't roll up, it just stays out. *ak | |||
| SUSPENSION - FRONT | |||
| 01/01/2008 | 147000 | 50 | 08/03/2007 |
| 1. front suspension shakes violently, causing partial loss of steering control. i researched this model after first incident and found out that other owners had a similar complaint. they describe the phenomenon as death wobble. what can be done to remedy this? *tr | |||
| 09/01/2001 | 6 | ||
| While driving right front tire would bounce out of control when running over uneven road or bumps. vehicle been to the dealer on six occasions, and problem still occurring. feel free to provide any further information.*ak | |||
| While traveling at 55 mph vehicle was shaking hard from side to side, causing consumer to slowdown. dealer has been contacted, an repaired front end. but, problem has returned. please provide further information. *ak | |||
| 11/18/1999 | 2 | 05/01/1996 | |
| Binding/grinding/poping of front-end when turning @ 3-25 mph, causing enough resistance to stop the jeep when at lower speeds, along with hum & vibration @ higher speeds. replaced front halfshafts. seemed ok. drove approx. 400 highway miles, started again. had different shop check drive axles. axles ok. replaced frt. hub bearing assemblys, frt. brake disc pads, frt. disc brake anti-sqeal shims,frt. disc brake rotors, frt. & rear thrid cover gasket,limited. slip additive & lubricant frt. & rear. problem contiunes. advised may have a transfer case linkage problem common to jeep. would like to know if this is a known problem with the jeep, if not is it possible, and what to do next. thank you for your assistance.*ak | |||
| 10/11/1999 | 1 | 03/01/1994 | |
| On 10-11-99 the above auto had a flat tire, which was replaced on the vech. by the factory original spare, a t155/90d16. the tires on the balance of the auto were p235/75r15. the spare was placed on the right rear. while driving a few short miles, the car seemed unresponsive in handling, and smoke/fluid started coming out of the transfer cases. the auto was then trailered to the jeep dealer listed. the next day the front and rear transfer cases were inspected, no damage was visible, seals and fluid replaced. since that time, the rear of the auto has been growling(as the service tech called it). now the diagnosis is axle problems possible, with the repair bill at approx $1500.00. my contention is that all of this was due to an incorrect size spare being placed in the vechile when manufactured. i have spoken to three engineers in the auto industry that say the problem began with the small spare. has there been any other action with daimler chrysler/jeep on this issue? i am sending a letter today to jeep seekingresolution on the matter. any suggestions. | |||
| 25 | 08/01/1998 | ||
| Front end shakes violently side to side like a bad shopping cart wheel at freeway speeds. had to stop vehicle to get it to stop. dealer has had the vehicle numerous times, as well as two other independant shops. the front suspension components have all been replaced and it still does it. i feel it's a design defect as i have come into contact with many others over the internet with the same problem. *ak | |||
| 1 | 05/01/1995 | ||
| Vehicle skidded, lost control, rolled over for no apparent reason. | |||
| 08/17/1996 | 2 | 11/17/1994 | |
| While driving vehicle at (55) mph and hitting any sort of bump or rise in the road, the vehicle starts to shake out of control. need to hit your brakes to stop the vehicle from shaking or decrease the speed by 15 mph. also, transmission noisy while shifting and abs brake failure/pedal soft. *ak | |||
| 06/20/1996 | 0 | ||
| When brakes are applied vehicle pulls to left. *sd | |||
| 06/21/1995 | 1 | ||
| Vehicle shakes violently when applying brakes. | |||
| 01/09/1995 | 9 | ||
| Vehicle pulled to the right. | |||
| 12/26/1994 | |||
| While driving at high speed vehicle vibrates terribly. tt | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 03/15/2006 | 326247 | 1 | 03/01/2005 |
| Dt*: the contact stated while having the brakes replaced, the technician found a broken weld. the vehicle was taken to an independent repair shop, where it was determined the lower radius arm was broken at the differential on the driver side front. the front axle needs to be replaced. the manufacturer was alerted. | |||
| 09/24/1996 | 1 | 07/16/1994 | |
| Upper and lower control arms failed causing extreme vibration. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 04/01/2004 | 146000 | 5 | 11/25/2003 |
| While driving at highway speeds, the vehicle wandered to the left and right. when driving over a bump in the road vehicle jumped over to the next lane. consumer replaced the steering gear box and tires, but the problem recurred. the dealer suggested that the ball joints be replaced. *ak *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 09/24/1996 | 1 | 07/16/1994 | |
| Upper and lower control arms failed causing extreme vibration. | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/01/2004 | 146000 | 5 | 11/25/2003 |
| While driving at highway speeds, the vehicle wandered to the left and right. when driving over a bump in the road vehicle jumped over to the next lane. consumer replaced the steering gear box and tires, but the problem recurred. the dealer suggested that the ball joints be replaced. *ak *jb | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 09/24/1996 | 1 | 07/16/1994 | |
| Bushings and shocks failed causing extreme vibration. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| Experiencing problems with the front end such as the stabilizer bar bushing, coil spring and disc brake pedal rattles. the air conditioner also leaks coolant. | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 09/24/1996 | 1 | 07/16/1994 | |
| Track bar failed causing extreme vibration. | |||
| 06/08/1995 | 8 | ||
| Sway bar bushings replaced due to vehicle squeaking. | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| Experiencing problems with the front end such as the stabilizer bar bushing, coil spring and disc brake pedal rattles. the air conditioner also leaks coolant. | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 09/24/1996 | 1 | 07/16/1994 | |
| Bushings and shocks failed causing extreme vibration. | |||
| SUSPENSION - REAR | |||
| 05/20/2008 | 120000 | ||
| Tl*the contact owns a 1994 jeep grand cherokee. while driving various speeds, the vehicle would drift to the right and make a loud tapping sound. the contact inspected the vehicle and noticed that the rear axle and transfer case failed. he called the dealer and is currently waiting for a response. the vehicle has not been repaired. the failure and current mileages were 120,000. | |||
| 03/06/2002 | 1 | 09/01/2000 | |
| Consumer states son was driving down the street when his rear axle broke, causing him to roll over in the auto. he sustained back injuries. nlm | |||
| 04/01/1994 | 1 | ||
| Front sway bar bushings/coil spring sleeves failed, causing noise when going over bumps/dips. *skd | |||