Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 090500 | 02/25/2000 | 610005 | Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 04/13/2000 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 090699 | 09/10/1999 | 607913 | Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 10/18/1999 | |
| 180895 | 02/01/1995 | 39259 | Intermittent poor engine performance in below freezing temperature. *tw | 03/31/1995 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||||
| 180895REVA | 12/01/1995 | 18-08-95 | 46492 | Bulletin supersedes tsb # 18-08-95, dated feb. 17, 1995. intermittent poor performance, no start, start and die out or vehicle will idle but not accelerate after the vehicle has been explosed to temps below freezing. water may be accumulat | 04/25/1996 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 12/22/2007 | 169000 | 1 | |
| I heard its common in a jeep grand cherokee. ill be driving down the road fine and then the car just shuts off with out any warning and wont start back up for at least an hour, but it dies about 2-5 minutes later! it dies in the middle of an intersection while stopped at a light or waiting to turn. it has died when turning a corner into traffic making me almost cause an accident many of times. i do not drive this vehicle any more do to the danger it may cause to myself and others on the road. iv taken it in to be fixed an no one can find what's wrong with it! i know it has a problem and the more i hear about it so does everyone else who has ever owned this type of vehicle, so why cant anyone pen point it..and why hasn't it been taken care of.. *tr | |||
| 10/10/2008 | 144366 | 1 | |
| 1. when ever i drive my jeep grand cherokee for an extended time it starts to shudder. 2. after i accelerate to 50 to 60 and let off the gas a little the car starts shuddering. 3 i attempted to fix it by replacing my transmission but this did not help! *tr | |||
| 11/12/2007 | 135000 | 1 | 08/01/1995 |
| After years of few problems, my 1995 jeep grand cherokee stopped running. the engine died and could not be re-started. the vehicle was towed to a mechanic who worked on it for years and he is unable to find the problem. the computerized diagnostics show that there is no problem with the electronics but the mechanic can not get it operating. *tr | |||
| 02/10/2007 | 4 | 08/01/2006 | |
| Speed control would work sometimes. replaced sensor transmission is lazy taking off have to put in to 2nd gear for car to move and this is a automatic trans, main engine seal went replace that, transmission leak very badly fix that ,when driving front end shakes sometimes don't know what that is got brakes and still dose it , when sitting at a light jeep tries to take off by itself jerking our heads back , muffler from catalytic converter rotted off while on a family vacation all of this with in a year i work hard and i am not rich always wanted a jeep now i regret it but i am stuck how can i get this mess fix please help!!! *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/01/2001 | |||
| Dealer has to replace water pump because it failed while driving. feel free to provide any further information.*ak | |||
| 08/01/1995 | |||
| Airbag failure on impact twice, brake component failure 10 separate times, water pump failure at 50,000, differential noise and failure at 65,000, manifold cracked, motor mount, and transmission mounts failure at 74,000 | |||
| 11/11/1998 | 1 | ||
| Water pump / fan clutch failure. *yc | |||
| 1 | 04/01/1997 | ||
| Water pump failed/replaced. | |||
| 04/01/1999 | 1 | 02/01/1997 | |
| Vehicle purchased with approximately 39800 miles on the odometer. this failure of the water pump at 55000 miles seems very premature. mechanic at garage where repair was made remarked that he had seen several failures of water pumps in chrysler products recently. while not directly a safety problem, there could be more of this type of failure as vehicles from this model year reach the 50000 to 65000 mileage region. *ak | |||
| 07/01/1995 | 1 | ||
| Water pump failure. *aw | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 11/11/1998 | 1 | ||
| Water pump / fan clutch failure. *yc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 12/21/1998 | 2 | ||
| Engine cooling lines & the evaporator core had to be replaced due to fluid leaking. this would happen when vehicle is parked or while driving. also, vehicle would hesitate or jerk due to leakage of transmission fluid. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/20/2007 | 90000 | 5 | 07/14/2000 |
| The evaporator leakes into the passenger compartment when the ac works, have been told that the accumulator is bad so it will not hold a charge. the speedometer will work sporadically, sometimes it works fine, other times it doesn't work at all, and the sometimes it bounces around, though the speed control still works even when speedometer does not. the speed sensor has been replaced and that has not made any difference. the clock on the radio as well as other display items will sometimes light up and other times not, like the wires are coming loose or something. the rear axle housing is bent even though it hasn't pulled anything heavy and has only been driven on paved roads for the 3 years before. engine leaks oil from the intake manifold gasket and other areas. have had to have the input and output seals replaced on the transmission twice. *tr | |||
| 09/07/2006 | 161526 | 1 | 10/15/2004 |
| My 1995 jeep grand cherokee limited 4x4 keeps stalling all the time. rough idle when started and check engine light comes on all the time. also, alarm is defective and flashes the exterior lights and honks the horn anytime any of the doors are opened or closed and the power lock button is pushed to lock or unlock. the engine temperature gauge doesn't even show a reading and the factory infinity gold cd radio turns on but no sound. my jeep has a warranty on it right now and these problems have been ongoing since 2/25/06. i've had my jeep to the original dealer where i got it, which has ase certified techs, and also to two authorized jeep dealerships with no resolution to any of these problems and to date have been charged over $450.00 between the three dealerships. i have sent now two e-mails to the chrysler group customer assistance center and the first e-mail i received back brought up two recalls: #747 disc brake rotors #b02 floor shifter secondary system and the second e-mail i got back from chrysler still had no information about the stalling and/or rough idle. this is entirely unacceptable as i have not been able to use the vehicle for quite some time now because of danger to me or others if it would stall while driving, the financial drain and the sheer unreliability. i would like a resolution to this as soon as possible. | |||
| 11/15/2004 | 65000 | 1 | |
| While driving 60 mph vehicle stalled. as a result, power steering and power brakes failed. consumer was able to get the vehicle to the side of the road. *ak | |||
| 06/27/2003 | 1 | ||
| While driving smoke began coming from underneath the vehicle. *nlm | |||
| 03/16/2003 | 1 | ||
| The vehicle was involved in a collision, and the vehicle burst into flames upon impact. there were 2 injuries. *jb | |||
| 06/01/2002 | 01/01/2095 | ||
| The oil leak is severe, one quart every two days or 20 mile of city driving.*ak | |||
| 10/22/1997 | 1 | ||
| Exhaust manifold cracked at the weld seam where the two exhaust ducts join into a single pipe and just before the elbow connect between the exhaust manifold and the exhaust pipe, the manifold does not allow for the natural expansion and contraction of the metal, the new models have a redesigned manifold reengineered not to crack from natural thermal stress. all differential bearings replaced due to growling sound. motor mount replaced. *slc | |||
| 06/12/2001 | 1 | 10/12/1994 | |
| Engine mounts have prematurely worn which has caused severe vibration in front end of vehicle. *ak consumer took vehicle to dealer for recall and also informed dealer of a loud clunk sound when transmission shifts into different gears and of a fluid leak around the transmission, dealer stated transfer case seals needed replaced and main crank seal needed replaced, tech also informed consumer that the engine mounts were torn loose, consumer seemed concerned because vehicle had never been taken off road. *slc | |||
| 07/21/2000 | 7 | 11/01/1994 | |
| When vehicle went in for routine maintenance, dealer stated 3 engine mounts and the tranmission mounts had failed and needed replacement. one engine mount had been replaced previously on 8/5/97. it appears that these parts failed due to a manufacturing or design defect. this is not an item that should fail on a vehicle that is just over five years old and has not been driven off-road. when the dealer was questioned, i was told that the part is poorly designed and tends to go out about this time. the manufacturer refused to replace the parts. this is a major rip-off on a part that is failing prematurely because of manufacturing flaws. | |||
| 3 | |||
| While driving on the highway vehicle would start to buck. speed played no factor. then vehicle would die out after trying to exit a ramp. would have no other warning, except bucking when it would stall out. had not taken vehicle to dealer to check. *ak | |||
| 1 | |||
| The left front motor mount was broken causing the vehicle to shut off then start again. | |||
| 05/25/2000 | 1 | ||
| Lert front motor mount broken, so when the engine torqued it would pull on the leads coming out of the crank sensor and chafed through the leads and shorted out the engine (stall). *ak | |||
| 08/01/1997 | |||
| The engine mount has worn off and the manufacturer is refusing to recognize this as a manufacturing problem. *ak | |||
| 01/26/2000 | |||
| When jeep was taken to dealership for recall repair on the brake rotors, owner was informed that two engine mounts and one transmission mount was gone, which could cause the engine to fall. repairs will be made at owner's expense. please provide any further information. *ak | |||
| 08/18/1997 | 1 | 04/01/1997 | |
| Motor mount failed. mjs | |||
| 1 | 04/01/1995 | ||
| Motor mounts failed. | |||
| 06/18/1998 | 5 | ||
| While driving at low speeds or at stop sign/light, the motor would start to die out for no reason. it would later kick back in & surge on its own. will be taking vehicle to dealership to have it checked. *ak | |||
| 01/01/1997 | 01/20/1995 | ||
| Engine mounts failed at 38,000 miles. | |||
| 11/01/1994 | 1 | ||
| Engine piston wrist pins noisy. *dsh | |||
| 09/28/1994 | 1 | ||
| Engine piston parts defective, causing engine to knock. *skd | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 04/02/2001 | |||
| Consumer states that when vehicle was put into drive the vehicle surged forward and ran into the house. *mr | |||
| 11/15/1995 | |||
| Ongoing problem with loss of power. vehicle been to dealer shop, and replaced battery once, and the problem still reoccurring. feel free to provide any futher details on this matter. *ak | |||
| 08/01/1995 | |||
| Airbag failure on impact twice, brake component failure 10 separate times, water pump failure at 50,000, differential noise and failure at 65,000, manifold cracked, motor mount, and transmission mounts failure at 74,000 | |||
| 07/15/1997 | 1 | 01/01/1996 | |
| No summary listed for abov evehicle. *ak | |||
| 03/09/1999 | |||
| While driving on the road heard a pinging noise. took vehicle to the dealer, and dealer told consumer about the need of using a higher grade of gasoline, and clean pistons. took vehicle to be serviced again for pinging sound. dealer advised consumer that intake manifold was leaking, and that the intake manifold gasket needs to be replaced. *ak | |||
| While driving engine exploded and caught on fire. dealer said it was due to the driveshaft and transfer case malfunctioning. dealer has fixed vehicle 5 times since the explosion. *ak | |||
| 03/14/1998 | 1 | ||
| Engine seal leaking. *yc | |||
| 1 | |||
| The design of the engine may be the cause of multiple failures. *yc | |||
| 2 | 04/01/1997 | ||
| Engine knocking noise. | |||
| 04/01/1998 | 10/01/1997 | ||
| No summary listed for this vehicle. *ak | |||
| 2 | 12/23/1994 | ||
| Several engine repairs made with no remedy, engine needs complete replacement. | |||
| 10/12/1997 | |||
| When driving at 35 mph the vehicle loses all power without prior warning. wnen pressing down on the gas pedal the vehicle loses all power. also, when braking the vehicle will slow down, but not like the power brakes suppose to work. the vehicle stalls at times. vehicle has been in the shop five times,andis back in the shop again. they still can't determine the problem. *ak | |||
| 11/01/1996 | 1 | 01/01/1995 | |
| Vehicle stalling condition continually. | |||
| 10/31/1997 | |||
| Engine: driving on highway at about 35mph on wet highway, lost control of vehicle, went into center divider, spun around on the outer guardrail, and vehicle burst into flames. *ak | |||
| 1 | |||
| Sudden acceleration. | |||
| 06/01/1996 | 11 | 10/01/1995 | |
| Engine stalls intermittently. | |||
| Vehicle stalls out while driving. also, stalls while putting in gear. while driving at 65 vehicle speed decreased to 42 mph. dealers cannot find a problem. *ak | |||
| 12/09/1996 | 5 | 01/18/1995 | |
| Intermittent stalling 5 times. | |||
| Upon impact, during multi-vehicle collision, after hitting car and truck, fire started in engine compartment on top of engine, fire dept made no determination as to the cause. *ak | |||
| 09/25/1996 | 1 | ||
| The engine started roaring and the vehicle accelerated backwards really fast and it came to rest on a steel pole. it traveled approximately (600) yards. *ak*jb | |||
| After stopping the vehicle, vehicle on fire in the engine. please describe. *ak | |||
| 12/01/1994 | 1 | ||
| Engine; was on the road going 30 mph and jeep cut off. tt | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 05/01/2002 | |||
| Serpentine belt was replaced by the dealer because it broke while driving. feel free to provide any further information.*ak | |||
| 03/17/1998 | 2 | ||
| Serpentine belt failed twice. *yc | |||
| 07/06/1995 | 6 | ||
| Belt tensioner/track bar replaced. *sd | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 09/08/1999 | 1 | 08/01/2094 | |
| Exhaust manifold developed 1-inch crack at main stem. very loud noise when engine was running. i was told by dealer that a new manifold would cost $1000 for parts & labor. luckily, i was able to find a used manifold and was only charged $300 to have it installed with a new gasket. i did not use this vehicle off-road and i can only assume that the wrong metal was used to design this manifold. ts | |||
| 02/01/2002 | 1 | ||
| Exhaust system leaking, dealer replaced muffler and exhaust manifold. nlm | |||
| 10/01/1999 | 10/01/2099 | ||
| I understand this problem has been going on for years..please see what you can do..this is a safety concern...carbon minoxide entering the vehicle due to a leak...thanks. *ak | |||
| 01/01/1997 | 2 | 01/01/1995 | |
| This crack is pervasive with 91-97 jeeps. all dealership and private-label mechanics are aware of the issue. jeep is aware of it because in several states (incl. ca) they increased the warratny to 80,000 miles for the exhaust, and beginning with 97 jeep models, began using better quality materials for the exhaust. the problem is fracture cracks caused by uneven contraction/expansion due to heat/cold. the process is uneven because the metal used for the exhaust is not the appropriate quality. i believe this is an inherent defect and thus is a breach of jeep's implied warranty of merchatability for jeep. consequently, i'm asking nhtsa's assistance in forcing jeep to recall these vehicles. the repairs cost about $1,000 at the jeep dealers. *ak | |||
| 12/07/1998 | 1 | 09/01/1995 | |
| Dating back to 2 years ago, i had a jeep dealer check the exhaust system for a fluttery noise, which i thought sounded like an exhaust leak. it was checked and the catalytic converter was replaced under emissions warranty. four months later i took the jeep back due the problem never having been fixed. the dealer checked it out and tightened the exhaust clamps. this made no difference, but i was told everything is normal and took the fluttery noise as the normal engine/exhaust noise jeep makes. recently i took my jeep to have various fluid leaks repaired ($500 worth) at my cost, at which time the dealer notified me that my exhaust manifold is cracked and would cost $1,000 (est.) to repair. i was told that no warranty would cover it and since i had close to 90,000 miles on the vehicle i didn't have options to have jeep take care of the problem. the noise i have been hearing all along has been a cracked manifold, so the problem first manifested itself when my vehicle had 52,000 miles. this just does not seem what one should expect from a vehicle at 52,000 miles. i am looking to find out if there have been many other similar problems and what my recourse options are. thanks for your help! | |||
| 12/19/2000 | 1 | 09/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 05/01/1995 | |||
| Case and all internal parts; seals and gaskets are covered have a added care service contract 7/100 . under transmission it is clearly written. *ak | |||
| 08/15/1999 | 08/01/1997 | ||
| My exhaust manifold has defective welds causing a very noticeable exhaust leak in engine compartment. took to independent muffler shop they inforrmed me tthis was a very common problem with the 4.0l jeep.manifold needs to be replaced.also power windows on both front doors quit working and sometimes right rear window doesnt work. transmission: sometimes it will go hard in reverse jerking the whole vehicle. sometimes when you put it in drive it will jerk suddenly making the engine quit or go evvven with your foot on the brake.i use this vehicle for family outings and i'm concern with this problems. grand cherokee are very pricey when new and i feel that this jeep has not impressed me any with the workmanship or quality. the designer for this vehicle must have been the same one for yugo. thank you p.s. the motor itself is too noisy for this luxurious suv, should be in a mack truck. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 10/14/1999 | 1 | 09/01/1999 | |
| The vehicle has been stalling at any rate of speed, causing the steering and braking to be maual and hard to handle for a 16-year old. many people have complained about similiar problem with their jeeps with no found reason why, had to trade vehicle in. we took our to jeep service center and they found nothing on computer first time, and said needed throttle body combustion chamber cleaned, done. still stalled, now computer shows the mapping sensor, $275 later. just for your info., not safe driving when vehicle stalls and service can't find problem, luckily father with 16 year-old when happened recently on curve and helped manuever vehicle off the road. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 02/10/2007 | 4 | 08/01/2006 | |
| Speed control would work sometimes. replaced sensor transmission is lazy taking off have to put in to 2nd gear for car to move and this is a automatic trans, main engine seal went replace that, transmission leak very badly fix that ,when driving front end shakes sometimes don't know what that is got brakes and still dose it , when sitting at a light jeep tries to take off by itself jerking our heads back , muffler from catalytic converter rotted off while on a family vacation all of this with in a year i work hard and i am not rich always wanted a jeep now i regret it but i am stuck how can i get this mess fix please help!!! *jb | |||
| 07/25/2006 | 180000 | 1 | 02/15/2001 |
| The exhaust header cracked on my 1995 jeep grand cherokee 6 cylinder > > engine due to a design flaw. the dealer replaced the part with a repair kit. the dealer said a lot of these parts are > > cracking. it could cause carbon monoxide to enter the passenger > > compartment. it cost me $600 to fix when jeep should recall this part > > and pay me the $600 i paid to fix it. the design engineer put too much > > stress on the part in the design. i am a licensed mechanical engineer > > with over 40 years of experience so i know what i am talking about. i > > can email you a picture of it. i e-mailed daimler chrysler customer assistance on the problem and they said since the jeep was out of warranty they would not pay for it. my brother has the same problem. the cracked part is available and i can e-mail a picture of it. *jb | |||
| 11/13/2003 | 130000 | 1 | |
| Intake manifold leaks. *ak | |||
| 06/13/2003 | 4 | ||
| Engine manifold was replaced at 27,000/ 73,000/125,000 miles, and again at 155,000. dealer notified. *ak | |||
| 01/13/2003 | 45000 | 1 | |
| Exhaust manifold cracked. manufacturer was aware of the problem; however, did not offer a remedy.*jb. *ak | |||
| 01/01/2001 | |||
| A crack has developed in intake manifold. dealer notified. feel free to provide any further information.*ak | |||
| 09/01/2001 | 1 | 05/01/1998 | |
| Exhaust manifold weld and seams to engine have and are failing. exhaust leaks and makes loud noise in the engine compartment area. i contacted daimler/chrysler about problem and they have not issued any bulletins ore recalls for this very costly and dangerous repair. currently there are 4 official complaints on file with nhtsa without any further action having been taken. | |||
| 10/22/1997 | 1 | ||
| Exhaust manifold cracked at the weld seam where the two exhaust ducts join into a single pipe and just before the elbow connect between the exhaust manifold and the exhaust pipe, the manifold does not allow for the natural expansion and contraction of the metal, the new models have a redesigned manifold reengineered not to crack from natural thermal stress. all differential bearings replaced due to growling sound. motor mount replaced. *slc | |||
| 03/07/1999 | 1 | 01/01/1995 | |
| Exhaust manifold has cracked weld. door pins worn or broken causing door to have extreme sag when opened. *ak | |||
| While traveling heard vehicle making noise. dealer stated that exhaust manifold was cracked. please provide further information. *ak | |||
| 01/15/2000 | 1 | 05/01/1997 | |
| The engine manifold on my vehicle is totally cracked, which can result in direct carbon monoxide inhalation and/or possibly a fire. in addition this is a very expensive part and expensive service, which should not go bad.*ak | |||