Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
CH23159504/01/199541037Door open and closing efforts. *tw11/01/1995

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES
EA02029CHRYSLER GROUP LLC10/16/200202/10/2004HOOD LATCH FAILURE
 Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
EA02029CHRYSLER GROUP LLC10/16/200202/10/2004HOOD LATCH FAILURE
 Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/27/2005148000109/01/1996
 The door latch is ripping out of the door frame. as a result, the door stays ajar while in motion. the cause has yet to be determined. *ak the steel door frame tore where holes were drilled to mount the door latch. no rust was present. as of 4-07-05, the door latch completely tore out of the door frame and made the latch mechanism inoperable and the drivers door unlatchable. *sc *jb
109/21/2002
 On the left side the driver door and passenger door won't close. dealer stated that latches had to be replaced. *ak the driver side and left passenger side doors would or close. the dealer indicated that the latches needed to be replaced. the hatch became stuck which kept it from being opened at times and kept it from closing or latching tightly. *scc *nlm
02/21/2003135000107/01/1999
 The door latch mechanism failed.*jb *ts
02/01/1999
 While automobile was at dealer for repairs , consumer was given a call by the dealer, stating that door latch assembly had fallen into the door. *ak
02/01/19990
 While consumer's truck was at the dealer for repairs, he was given a call by the dealer, stating that his door latch had fallen into the door assembly. *ak
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
03/27/19957
 Rear hatch latch failed, causing hatch door to fly open, resulting in baggage falling onto highway. *ak
12/01/19941
 Rear hatch latch failed, causing contents to be thrown into highway. *skd
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
08/14/2002
 While driving at 35mph on flat surface and with no warning hood latch disconnected from base, causing hood to open up, and obstructing consumer's view. dealer notified. *ak