Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | ||||||||||||||||
| 02V053000 | DAIMLERCHRYSLER CORPORATION | from 06/01/1992 to 05/31/1998 | V (Vehicle) | 1620000 | 09/23/2002 | ODI | CHRYSLER GROUP LLC | 02/15/2002 | 02/15/2002 | |||||||
| Defect Summary | On certain sport utility vehicles, if a driver has not placed the shifter lever fully into the park position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. | |||||||||||||||
| Consequence Summary | Inadvertent movement of the vehicle could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a secondary detent system to the floor shifter assembly. daimlerchrysler sent interim notices to owners concerning this problem on march 22, 2002. owner notification began september 23, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| CH210395 | 04/01/1995 | 41040 | Rwd automatic transmission cold temperature cooler bypass kit. *tw | 11/01/1995 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 210295 | 03/01/1995 | 39969 | Automatic transmission equipped vehicles are now equipped with quick connector fittings in the transmission cooler lines. *tw | 11/01/1995 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| 210297A | 07/11/1997 | 21-02-97 | 6088979 | This bulletin involves transfer case shifter noise. *nlm | 01/11/2000 |
| 210998 | 10/26/1998 | 602337 | A thumping or creaking noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 10/26/1998 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 98733 | 12/01/1997 | 600604 | Subject on customer satisfaction notification #733--brake pedal shift interlock. *yc | 11/05/1999 | |
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||||
| 9502 | 01/01/1995 | 39059 | New front propeller shaft for vehicles equipped with a quadra trac transfer case. *tw | 03/02/1995 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 210797 | 03/21/1997 | 6089000 | Information on transmission cooler reverse flushing with cooler bypass kit installed. *nlm | 01/11/2000 | |
| 210297 | 03/07/1997 | 54377 | A thumping or bumping noise may be heard coming from the transmission tunnel area on acceleration or while driving over bumpy roads. *yc | 04/07/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN | ||||||
| DP02005 | CHRYSLER GROUP LLC | 04/25/2002 | 09/10/2002 | SUDDEN ACCELERATION | ||
| Sudden vehicle acceleration is allegedly caused by a defect in the design and assembly of the connector interface between the main wiring harness and the powertrain control module | ||||||
| EA01017 | CHRYSLER GROUP LLC | 11/01/2001 | 12/18/2002 | ROLL-AWAY IN REVERSE WHEN PARKED | 02V053000 | |
| Daimlerchrysler has recalled the zj models to incorporate a secondary detent spring into the shifter.even though the wj 6 cyl. vehicles use the same manual detent lever that as the vehicles in the recall population, odi believes that the wj redesigned shifter, which improves floor shifter functionality and ergonomics, helps to provide feedback to the driver to indicate whether | ||||||
| PE01021 | CHRYSLER GROUP LLC | 06/28/2001 | 11/01/2001 | INADVERTENT ROLLAWAY IN REVERSE PARK | ||
| A | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/10/2011 | 215000 | 1 | |
| It acts as though it is shifting gears but it isn't, then within 5 miles it dies. we have replaced plugs, wires, battery, all kinds of sensors, the computers and still it will not go 10 miles before shutdown. then i have to wait 15 minutes, before it will start back up to even go down the road. i live 30 miles from a dealership to even have it put on the computer. it would take me all day to drive it to get there just to hopefully find out what is wrong. i can't afford to keep trying this part and that part just to even try to get to work. when it is below 65 degrees outside then i can drive it upto 20 miles, but that is even taking a chance in getting stranded. *tr | |||
| 06/01/2009 | 140000 | ||
| This vehicle has experienced repeated and unexplained failures of the cranking sensor (six at this time in a two-year period), causing the loss of engine without warning. this has occurred while the vehicle was idling and also at road speed, increasing the possibility of a severe accident. from various online searches it appears that thousands of these unexplained failures are occuring to other jeep vehicles. the cause for the failures has yet to be determined. | |||
| 09/06/2008 | 140000 | ||
| Tl*the contact owns a 1995 jeep grand cherokee. the contact left the vehicle running in the driveway while in the park position. twenty seconds later, the vehicle rolled out of the driveway and crashed into a tree, causing severe damage to the vehicle. the failure and current mileages were 140,000. | |||
| 08/21/2003 | 109000 | 1 | 11/01/2001 |
| My son was driving my 1995 jeep grand cherokee laredo at 30 miles/hour when the truck suddenly accelerated with loss of all brake power causing him to drive up onto a parked car which caused the jeep to overturn onto the driver's side. luckily for him, he sustained only a small cut from the driver's side window breaking on impact and was cleared medically when he was taken to the hospital via ambulance. a police car happened to be following him and witnessed this incident. when the officer ran to the jeep after the accident and helped my son climb out of the passenger side, he made my son turn off the jeep because the engine was still revving and sounded like it was racing although my son was not pressing the gas petal (he was standing on the seat). | |||
| 04/23/2001 | 0 | ||
| When purchasing vehicle at 80,771 sent a letter about odometer fraud. 1o8406. *ak | |||
| 08/17/1995 | 7 | ||
| Speedometer/odometer failed. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/24/2008 | 80000 | 1 | |
| Transmission has been replaces 3 times and is slipping again. i have spoken with several auto repair places and other 1005 jeep owners and the all say the air conditioning system and transmission in the 1995 jeep grand cherokee have issues. i also replaced the a/c and it is not cooling that great anymore- maybe freon but the transmission is a joke. will never buy another jeep!!!!!! *tr | |||
| 02/10/2007 | 4 | 08/01/2006 | |
| Speed control would work sometimes. replaced sensor transmission is lazy taking off have to put in to 2nd gear for car to move and this is a automatic trans, main engine seal went replace that, transmission leak very badly fix that ,when driving front end shakes sometimes don't know what that is got brakes and still dose it , when sitting at a light jeep tries to take off by itself jerking our heads back , muffler from catalytic converter rotted off while on a family vacation all of this with in a year i work hard and i am not rich always wanted a jeep now i regret it but i am stuck how can i get this mess fix please help!!! *jb | |||
| 08/20/2007 | 90000 | 5 | 07/14/2000 |
| The evaporator leakes into the passenger compartment when the ac works, have been told that the accumulator is bad so it will not hold a charge. the speedometer will work sporadically, sometimes it works fine, other times it doesn't work at all, and the sometimes it bounces around, though the speed control still works even when speedometer does not. the speed sensor has been replaced and that has not made any difference. the clock on the radio as well as other display items will sometimes light up and other times not, like the wires are coming loose or something. the rear axle housing is bent even though it hasn't pulled anything heavy and has only been driven on paved roads for the 3 years before. engine leaks oil from the intake manifold gasket and other areas. have had to have the input and output seals replaced on the transmission twice. *tr | |||
| 03/17/2005 | 111246 | 1 | 05/01/2003 |
| Dt: 1995 jeep grand cherokee, consumer feels that the vehicle was unsafe and dealer refused to acknowledge consumer's safety concern. dealership will not write down the safety concerns substituted terms like it felt differently instead of consumer's safety concerns , the vehicle has already had the secondary detent system of floor shifter in a recall, the item that was used to replace the recalled part was unsafe, dealer told the consumer that the gear shift should feel different. gear shift will not stay in gear. consumer found that the automatic stick shift will still move even when the release button has not been pushed, the gear shifter does not line up with the letters (p, n, r, etc.*ak | |||
| 03/04/2000 | 35000 | 1 | 04/29/1997 |
| The vehicle was parked when it suddenly began to move in reverse. *nm the vehicle rolled across a street and crashed into a parked vehicle. there were two small children belted in the back seat of the vehicle at the time of the accident. the were no injuries. *nm | |||
| 02/12/2004 | 42958 | 1 | 05/16/1995 |
| With only 42,958 miles, the transmission started to make a whining sound when in reverse, neutral and forward. a few months ago it would not engage in reverse twice. *la when the consume took the vehicle in for an oil change, and to have the noise checked out, the consumer was informed the transmission had a lot of internal damage. *jb | |||
| 01/22/2004 | 0 | 12/31/1999 | |
| In shop for 3rd transmission replacement over about 70,000 miles. also, a list of repaires too numerous to list cost $3,500 out of pocket since 1999. that does not count thousands of $ in warranty work.*ak | |||
| 06/10/2003 | 1 | ||
| When engaged from park to drive vehicle won't move, but if engaged in reverse vehicle is fine. dealer notified. *ak | |||
| 05/27/2003 | 1 | ||
| The vehicle was running while in park and was unattended when it suddently accelerated in reverse and damaged the other vehicles. *nlm...*ak | |||
| 02/27/2003 | 87864 | 3 | 02/26/2003 |
| Replaced fuel pump on 2/27/03 after i purchased the jeep used on 2/26/03. replaced fuel pump again on 3/37/03 (broke down in another state). took jeep in for transmission failure on 4/3/03. sat in shop for 30 days while warranty company decided what to do with it. replaced transmission. jeep dies in traffic on 5/5/03. called shop got runaround. called warranty company and took to another shop. told it was fuel pump again (warranty company didn't pay the last 550.00 to replace fuel pump) and also the gas tank is deteriorating, warranty company will not cover due to high fuel pump replacement. also told it could be crank sensor in 4.0l engines. not happy to pay 9000.00 for a vehicle that has only been driven 3 weeks out of 3 months. still fighting with warranty company. *nlm | |||
| 04/28/2003 | 1 | ||
| While driving, the automatic transmission did not shift properly. *jb | |||
| 02/10/2003 | 58000 | 1 | 07/10/1992 |
| 1995 jeep grand cherokee, 318v8 all time-all wheel drive. 294 transfer case. 59,900 miles. vehical not used to tow anything. viscus coupler is failing, causing wheels to lock up. viscus coupler allows front wheels to rotate at differant speed when wheels are turned. when wheels start to lock up, this can and will be potentialy dangerous. i have confirmed many complaints from schaefer motor sales, 8320 washington ave., racine,wi. 53406. (262)-886-6800. chrysler jeep needs to do a recall!! please advise asap. thank you. *jb | |||
| 02/10/2002 | 1 | ||
| The vehicle was in park with the emergency brake applied, however the vehicle jumped out of gear, and crashed into an electrical pole.*jb | |||
| 02/01/2095 | |||
| Safety recall warning b02 shift detent fix caused new additional problems. (1.) shift mechanism binds, but don't appear to have positive position lock into park indication. binding could be a possible problem for people with disability or limited strength. (2.)shift lever can be moved with very little (virtually no) resistance from a reverse position, thru neutral, and into drive. an inadvertant shift of such manner could cause damage to transmission. (3.)shift lever can be moved with little (virtually no) resistance from drive to neutral which could cause an enginge overspeed if inadvertantly occurs and if in cruise. this sudden disengagement of the transmission could also cause a sudden slow down without warning to following traffic creating a highway safety hazard. dt | |||
| 10/01/1999 | 1 | ||
| The transmission was in park with the hand brake engaged and the engine was running when the vehicle suddenly surged forward, the consumer was unable to regain control, the brakes did not work and then the vehicle suddenly reversed itself and surged backward hitting a parked car. | |||
| 01/08/1999 | 1 | ||
| While struck in snow was accelerating and rocking vehicle out of hole consumer smelled smoke. stopped vehicle got out looked unerhood and saw flames comning from behind engine. vehicle burned completely.*jb *sb *nm | |||
| 10/09/1998 | |||
| Transmission is still slipping and doesn't shift properly, also transmission is leaking on garage floor, service transmission and replace detent cable. | |||
| 10/10/2001 | 06/01/2001 | ||
| No summary listed for above vehicle. *ak | |||
| 09/01/1994 | 0 | ||
| Vehicle is hard to put in gear. it feels like gear shift is not clicking into drive or park. please provide any other further information.*ak | |||
| The retainer on the shift linkage inside of the transmission body can fall off or fail and the transmission will not lock in park. when this occurs the operator can put the transmission into park and think that the transmission is locked up but it is not. then the operator can get out of the vehicle and if it is on any incline at all the vehicle can and will roll away out of control. this happened to my wife at the exact moment that i was about to walk between the rear of my truck and the front of the forementioned jeep cherokee. if i had not seen it start rolling i would of had both my legs crushed between the two bumpers. as it was i jumped back and watched the jeep roll into my truck. it didn't hit hard enough to damage either vehicle but if i had been between them they probably would had cut my legs off. i took this vehicle to louisburg garage, cuba city, wi. to be repaired and they were the dealership that repaired the problem. they had to remove the valve body from the transmission to repair the linkage. they were the ones who told me that the retainer had failed. if this happens to anybody else the results could be disastrous with maybe someone getting maimed or killed.*ak | |||
| 10/01/1999 | 1 | ||
| The transmission was in park with the hand brake engaged and the engine was running when the vehicle suddenly surged forward, the consumer was unable to regain control, the brakes did not work and then the vehicle suddenly reversed itself and surged backward hitting a parked car. | |||
| 12/10/1997 | |||
| Rotated and balanced tire, aligned front wheels, repacke wheel bearing. also, transmission needed an overhaul. *ak | |||
| 06/10/2001 | 4 | 11/01/2000 | |
| When driving through town at 35 mph vehical would accelerate on its own ,took it to an independent machanic whose findings are transmission is shot pan was full of metal shavings is going to cost 1500.to replace.transmission should last way longer than 74,000mi.i have a suburban with over 250,000mi and original everything. *ak | |||
| 2 | 10/23/2000 | ||
| The vehicle has moved out of its position while it is in park and key was out of ignition. in addition, it often jerks like it is trying to move forwards or backwards while it is in park with the motor running and when turning right or left it makes a jerking motion. | |||
| 07/06/2001 | 1 | 05/01/1997 | |
| Vehicle would be reluctant to shift out of 4 wheel drive. grinding noises would be heard when trying to steer the jeep. finally, a 2 x 3 inch chunk blew out of the housing of the transfer case assembly. after researching the nhtsa site, it looks like many have had problems with this assembly. most described the same problem i had. it cost me $1500 to replace this defective part. | |||
| 02/06/1995 | 5 | 08/17/1994 | |
| While on highway vehicle would not change gears. vehicle would not go into gear. also, it has a long delay before it goes into gear.*ak the transmission has been replaced twice since the vehicle was new. nlm | |||
| 07/01/1998 | |||
| Hen shifting from park to reverse it would not shift into reverse, consumer had to try a few times. when shifting to drive, and as soon as vehicle started to go forward, it would pop back into reverse. after numerous visits to dealer, transmission was replaced. this did not remedy the problem.*ak | |||
| 03/21/2001 | 1 | 04/01/1999 | |
| Vehicle was idling in driveway. strapped child in carseat , got in, put our seat belts on, put foot on brake and car from park to reverse. car accelerated at high rate of speed forward with foot on brake the whole time. foot never touched the gas. car ran into a rock wall continuing to accelerate, went up the wall and almost rolled comming to rest half on half off the wall.*ak | |||
| 11/05/1997 | 1 | 11/01/1997 | |
| Many of the problems i have had with this vehicle could have caused a fatal crash. there are many failures apparently not being addressed by chrysler. jeep vehicles should be sold along with legal representation. the list of problems i have encountered so far are as follows: complete automatic transmission, lf axle, viscous coupler in transfer case--big $$, complete a/c system, cruise control, air bag sensor, speedometer assy.+ the recalls as of date--fr. brake rotors, shift interlock--very unsatisfied 1st time jeep owner. | |||
| 01/19/2001 | 1 | 12/01/2000 | |
| I had to pay $1400.00 for transmission rebuild because of bad front clutch seal. i suspect the seal failed because of incorrect machined front clutch from the manufacturer. the problem resulted in alarming delayed reverse and slipping 2-3 shifts. *ak | |||
| 02/25/2001 | |||
| Consumer just put vehicle in park and took the key out of the ignition, and then left vehicle inside. then, vehicle fell out of gear and rolled backwards into another vehicle. has not cantacted dealer yet. *ak | |||
| Transmission had to be completely rebuilt at 112 km. transmission was hard to change, and gears would be slipping. contacted dealer, and dealer would do nothing.*ak | |||
| 05/01/1995 | |||
| Case and all internal parts; seals and gaskets are covered have a added care service contract 7/100 . under transmission it is clearly written. *ak | |||
| 08/17/2000 | 04/01/1998 | ||
| Problems with the tranmission shifting between 1st and 2nd. | |||
| 11/20/1999 | |||
| Vehicle surges forward when started or at a light before taking off. also, transmission is leaking. consumer will allow dealer to look at vehicle. *ak | |||
| 05/01/1998 | 3 | ||
| Reocurring vibrations, front end parts replaced, transmission rebuilt, still vibrates violently. *ak | |||
| 04/05/1999 | |||
| While traveling on highway at 65mph vehicle vibrates. in town depends on rpm's 2,000-2200, but it still does the same. *ak | |||
| Transmission had to be totally rebuilt within 70,000 miles . please provide further information. *ak | |||
| 01/15/2000 | 2 | ||
| Transmission is completely shot. when applying the brakes or accelerating there is terrible vibration and a humming noise. required transfr case repair. *ak.et. | |||
| 01/26/2000 | |||
| When jeep was taken to dealership for recall repair on the brake rotors, owner was informed that two engine mounts and one transmission mount was gone, which could cause the engine to fall. repairs will be made at owner's expense. please provide any further information. *ak | |||
| Vehicle has less than 50,000 miles and the transmission has began to malfunction causing gears to slip. *yc | |||
| The vehicles transmission failed & vehicle would not accelerate. owner has to turn vehicle off for a few minutes and then start it back up. dealer cant find the problem. *yc | |||
| 09/20/1999 | 1 | ||
| Water in air vent system also leaks under psngr seat soaking carpet. selectrac transmission failed to shift from full time to 2wd and stuck in part time resulting in unsafe handling. | |||
| 2 | |||
| Transmission failed twice, first time fixed at 30,000 miles. yh | |||
| 10/25/1996 | 1 | 04/15/1995 | |
| Replaced driveshaft due to vibration and noise, however this has not rectified problems with vibration and transmission. mjs | |||
| 1 | 04/01/1997 | ||
| Transmission repaired/replaced. | |||
| 11/15/1994 | 1 | 11/15/1994 | |
| Transmission malfunctioning resulting in loud noise. | |||
| 11/21/1995 | 25 | 09/15/1994 | |
| Vehicle transmission will occasionally fail to go into reverse gear. | |||
| 07/11/1995 | 4 | 01/01/1995 | |
| Sudden acceleration caused accident and injuries. | |||
| 12/20/1995 | 1 | 09/01/1993 | |
| The vehicle was left in park, it slipped into reverse, hit a tree and went into drive, struck corner of house, while no one was in the truck.*ak | |||
| 07/01/1996 | |||
| The truck slipped out of park while loading. *ak | |||
| 08/31/1995 | 1 | ||
| Transmission failed. *dsh | |||
| 09/28/1995 | 8 | ||
| Transmission makes grinding noise, due to failed overdrive bearings/governor housing. *dsh | |||
| Auto-transmission; upon a cold start/regular, vehicle will lunge forward. please describe details. tt | |||
| Transmission oil leak. | |||
| 12/25/1995 | |||
| The vehicle jumped out of gear. it went from park to reverse and the car went backwards by itself. please describe. tt | |||
| 08/22/1995 | 2 | ||
| While driving 10-20 mph, transmission overheats, causing vehicle to buck in 1st gear. *ak | |||
| Purchase new the transmission,gear needs to be repaired, this is three times dealer is trying to repair this problem . *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 05/15/1998 | 01/01/1996 | ||
| I have been able to inspect many grand cherokees and notice that the majority pre 1996 had leakage problems. those problems were either with the transmission seals leaking or engine seals leaking. i feel this is caused by a poor craftmanship or materials. i personally have had this problem for at least 4 years now, but i have seen many that have fairly low mileage that are having the same problem. this is something that should be looked into for resolution. *ak | |||
| 01/23/1997 | 3 | ||
| Transmission cooling unit leaking fluid. nlm | |||
| 12/21/1998 | 2 | ||
| Engine cooling lines & the evaporator core had to be replaced due to fluid leaking. this would happen when vehicle is parked or while driving. also, vehicle would hesitate or jerk due to leakage of transmission fluid. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 09/15/1998 | 1 | 12/01/1997 | |
| When the vehicle is in park on any grade, shift indicator showing that the vehicle is engaged in the parking gear, the vehicle will roll. the problem has been reported to the dealership which stated to consumer that there is a service bulletin on the subject. the owner is in the process of repairing the vehicle at a cost of $600.00 dollars. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 100000 | 3 | ||
| On 3 separate appointments after waiting 2 1/2 - 3 hours to have recall 02v053000 repairs performed consumer was told that parts were not available.*ak | |||
| 09/15/2001 | 1 | ||
| Vehicle would make a whining sound like it wanted to shift gears. also, when slowing down it would make the same noise. consumer could hear a banging noise in rear end of vehicle. contacted dealer, and dealer stated needed to replace transfer case. when trying to order a new or rebuilt one they were on back order. *ak *slc | |||
| 06/12/2001 | 1 | 10/12/1994 | |
| Engine mounts have prematurely worn which has caused severe vibration in front end of vehicle. *ak consumer took vehicle to dealer for recall and also informed dealer of a loud clunk sound when transmission shifts into different gears and of a fluid leak around the transmission, dealer stated transfer case seals needed replaced and main crank seal needed replaced, tech also informed consumer that the engine mounts were torn loose, consumer seemed concerned because vehicle had never been taken off road. *slc | |||
| 11/01/1997 | |||
| I have researched my problem and found that many people who own the jeep grand cherokee limited with quadra-trac 4wd system are experiencing the same problem i am. after driving the vehicle long enough to bring it up to operating conditions, the transfer case will clunk and cause the front end to bind whenever i try to make a right or left turn. the problem can be attributed to a component called the viscous coupling in the vehicle's transfer case. it seems to be extremely common in the 93-97 jeep grand cherokee era. from what i have read and experienced, the problem can begin on vehicles with as little as 57,000 miles on them. mine in particular began at about 75,000 miles. when the jeep is taken to the dealer, the binding and noise is blamed on some other component (i.e. cv joints, front differential, or some other part) probably due to complacency and/or lack of knowledge of the mechanic. this can be very costly as the average person ends up replacing and paying for components that are still serviceable. it can also be unsafe as it can leave someone unexpectedly stranded. after research, hours of endless poking around my vehicle, and finding out what the actual culprit was i found that prices ranged anywhere from $600.00 for the viscous coupling in the transfer case to $1600.00 for the transfer case itself. please refer to the following website for one of many examples: http://forums.vmag.com/jjgrandcherokee0499/messages/6255.html i would like to know why nothing has been done to correct this problem by chrysler, i.e recall, improve the quadra-trac system for that era, or otherwise. they took it upon themselves to recall a few jeeps to replace brake rotors for corrosion and separation. why wasn't something put into place for the quadra-trac 4wd transfer case as well? i hope this is what your web page is designed for. i'm not quite sure what to expect out of this, but if you have any questions for me, please feel free to contact me. lloyd. *ak | |||
| 03/09/2001 | 1 | 11/01/1997 | |
| Faulty design--should be a recall due to #'s of occurences--viscous coupler--causes hard steering after extended travel times--causes 4wd to engage which can cause serious accidents, vehicle damage, injury and death. very expensive repair. *ak | |||
| 11/05/1997 | 1 | 11/01/1997 | |
| Many of the problems i have had with this vehicle could have caused a fatal crash. there are many failures apparently not being addressed by chrysler. jeep vehicles should be sold along with legal representation. the list of problems i have encountered so far are as follows: complete automatic transmission, lf axle, viscous coupler in transfer case--big $$, complete a/c system, cruise control, air bag sensor, speedometer assy.+ the recalls as of date--fr. brake rotors, shift interlock--very unsatisfied 1st time jeep owner. | |||
| 11/01/2000 | 1 | 05/01/1995 | |
| 4 wheel drive does not disengage in front wheels. binds during tight turns. command-trac system. *ak | |||
| 04/15/2000 | 15 | ||
| After the vehicle has been driven for at least an hour, either from a dead stop or a very slow speed, when i turn a sharp right corner, the steering mechanism in the transfer case lockes up and the vehicle 'hops' into the rest of the turn. this happens mostly when i am making a sharp turn into a parking space. there have been only several times when steering while turning a corner has seemed to 'grab'. it is the disc coupler gear in the transfer case.the repair will cost about $1200. i already have had the automatic transmission rebuilt by the dealership, which is kempthorn's in canton, ohio. *ak | |||
| 04/02/2000 | 04/01/1998 | ||
| Failure of full time 4- wd power train resulted in $3900 damage and fire. real axle and differential, front differential, and transfer case had to be replaced. dealer and jeep, inc said problem due to different brands of tires on car with minute variations in size determined by measuring with a measuring tape -- although all were correct size as indicated in the owner's manual. consumers need notice of this unreasonable risk. *ak | |||
| 04/15/2000 | 1 | ||
| We had a tire blow out. we pulled over & changed the passenger rear tire with (unused factory supplied spare). tires on the vehicle were to factory spec. then drove a total of aproximately 25-28 miles. owners manual said drive 50 miles an hour and less than 50 miles distance. approx 10 miles from the flat, there was a strange smell and the jeep started surging. we pulled over at about ten and twenty mile distances to make sure something wasn't leaking or rubbing under the vehicle. finding nothing we proceded to drive home. when we got home there was a oil/grease looking material running out from the front driverside of the engine compartment, and smoke coming from under the hood. we took it to a local shop the next day. the shop owner said the transfer case had overheated and blown the grease out into the engine compartment. he then called the nearest jeep dealer approximately 40 miles. their service manager said that some of the jeep grand cherokees had been recalled because the spare tire was not to be used. i called the jeep customer service line and explained to them what happened. they gave me a case number 7077341, and told me that i would have to tow the jeep to the dealer on a flat bed (to not further damage the vehicle) for them to inspect it before they would decide to pay anything on it. after i delivered it to the radcliff dealer on a flat trailer they called back and said that it was damaged and that the would submit the claim to chrysler. we were told on the 28th by the jeep dealer's service manager that jeep would not pay anything because we were the third owner. the vehicle had never had any trouble before and were happy with it. no where in the owners manual did it state that you will damage your vehicle if you use the spare tire supplied by the factory. we don't see how we could be at fault for using the equipment provided by jeep in the manner told. we were told that this is well known by jeep, but they will not give any help on the repairs. *ak | |||
| 04/02/2000 | 03/01/1998 | ||
| The rear end/differential of the vehicle caught fire while driving. review by dealership where towed to so far indicates no apparent parts failure in the rear end, although there may be something wrong in the front differential and/or transfer case, and becasue full-time 4wd, may have contributed. regardless, dealership in fairfax, va, where bought, did not identify problem when taken for service twice in proceeding two-threee months w/complaints regading the front end binding during turns. fire was cooking the gas tank, happily, a fire extinguisher was available to put out the fire before the car burned up. fire dept (gettysburg, pa) did follow-up extinuishing, etc. police on the scene. reported here because i've heard differiantial failure not uncommon for this vehicle, and the fire under the gas tank was certainly is a major hazard. (i had three kids in the car, one in child seat). jeep supposedly initiating a third - party investigation. *ak | |||
| When the spare tire is used, while in 4- wheel drive mode, front differential overheats, and the vehicle gets stuck in 4-wheel drive. manufacturer has been notified. a recall has been issued on similar explorer's. however, this vehicle was not included. manufacturer was not notified. *ak | |||
| While driving engine exploded and caught on fire. dealer said it was due to the driveshaft and transfer case malfunctioning. dealer has fixed vehicle 5 times since the explosion. *ak | |||
| 06/01/1998 | 1 | 05/01/1998 | |
| Front and rear transfer cases must be aligned properly at manufacturing. the front transfer case was set up wrong, causing extreme gear wear. mechanic indicated that dealership knew of the problem and still sold the car. this problem can cause sudden failure and sudden stoppage. *ak | |||
| 11/24/1998 | 3 | 12/01/1994 | |
| The tranfer case has repaired for leaks 3 times | |||
| 07/01/1995 | 1 | ||
| Transfer case failure. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 03/18/2005 | 111246 | 100 | 03/09/2004 |
| I own a 1995 jeep grand cherokee limited. nhtsa issued a safety recall: secondary detent system to floor shifter. there was no problem w/ shifter of any kind before taken into factory authorized dealership. immediately after recall work was completed my car was returned to me in unsafe & dangerous condition. shifter now barely stays in gear positions, & without depressing release button on the shifter, & while driving, using gentlest of touches, ***the shifter can be moved from reverse to neutral and back, from drive to neutral & back, & occasionally btwn all 3 gears. two tucson fact. auth. dealerships refuse to even acknowledge this easily demonstrations physical problem exists, & daimler-chrysler headquarters only 'accepts' 'the truth' being what their reps say. therefore, no problem or 'incident' report will be filed. i've taken all 'proper' complaint steps w/ dealerships & d-c headquarters, but they refuse to acknowledge any type of problem, even though i have personally demonstrated it to them. thought this pattern of denial was just because they didn't want to 'pay' to correct their damage to my car, but after reading complaints on this sight, they don't want the gov. or public to know there is a problem w/their safety recall 'fix,' or their factory mechanics are incompetent &/or careless, or probably both. they keep saying my shifters behavior is normal, or has no problem, or they can't make it happen when they try. suspicious they are doing this to others for they are extremely well practiced at this trickery & lies. situation has been going on awhile due to my serious health conditions. since this was regarding safety recall work, d-c corp. did say there was no time limit on pursuing this issue. little did i know they are experts at deception & burying the truth. the dealerships & daimler chrysler are intentionally preventing problems from being properly reported. *nm | |||
| 03/18/2005 | 111246 | 3 | 06/16/2003 |
| Dt: consumer complained about a safety recall concerning automatic transmission: lever and linkages: floor shift. the replacement part, according to the dealership, was designed to work this way. it made car unsafe. the gear shift line didn't match the gear. will not lock into position. with the smallest of nudges it will come out of drive or reverse without pressing the release, and it will go between all three gears. the car was working perfectly before recall repairs were done. currently, the car is unsafe to drive. breck dodge dealership claimed the car was suppose to work like this, burt refused to say the car was unsafe. contacted manufacturer's regional manager, and did not call me back. dealership claimed that consumer refused to bring car in. consumer call another dealership and their remedy was the same as the last dealership. the second dealership stated that this was a common thing ,and they have received similar complaints. *ak | |||
| 09/16/2004 | 120000 | 1 | 04/15/1999 |
| Recall 02v053000 concerning inadvertent vehicle movement. when the vehicle is in the drive position and the ignition is shut off the vehicle moves backwards unassisted. consumer has contacted the manufacturer, and has been told that the vehicle has to be placed back in park before turning off the vehicle to keep it from moving backward. *ak *nm | |||
| 06/30/2003 | 1 | 07/01/2000 | |
| The vehicle was taken to the dealer for a recall (02v053000) repair related to inadvertent vehicle movement. after a couple hours consumer checked on the vehicle. the service advisor told the consumer that the parts were not available and that the keys to his vehicle were lost. the dealer gave the consumer a file# 11388660. the consumer made two calls to the service manager but he never apologized or offered to pay for the lost keys. *ak *cb *nlm | |||
| 05/30/2003 | 1 | ||
| The consumer received recall notice #02v053000 concerning inadvertent vehicle movement. the consumer made an appointment with mother lode motors on 5/30/2003. upon arrival for the appointment the consumer was told there were no parts available. the dealer was suppose to call the consumer when the parts became available. mother lode motors 13411 mono way, sonora, ca 95370. phone # 209 532 5186.*ak | |||
| 09/01/2002 | 101000 | 1 | |
| Consumer received a recall letter for the shifter, coming out of gear. the dealer stated there was no problem at this time. one month later vehicle was in park and jumped into reverse and hit a tree. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 08/01/2001 | 2 | 10/01/2000 | |
| Consumer states vehicle jumped out of park position backing into another vehicle causing damage. this happended two times. manufacturer notified. *tt | |||
| 12/19/1997 | 1 | 04/01/1995 | |
| The vehicle jumped out of gear and into reverse while the consumer was helping her elderly mother out of the vehicle, the vehicle knocked the passenger down and ran over her leg (consumer is no longer the owner of the vehicle). yd | |||
| 01/01/2001 | 1 | ||
| Consumer put the vehicle in park, step out of vehicle and a few seconds later vehicle had moved backwards up the driveway on its own.*jb | |||
| 01/22/1999 | 1 | 09/22/1997 | |
| While vehicle was in park, consumer opened the hood and leaned over, and all of a sudden vehicle began to roll backwards and sunk into a pond.*jb | |||
| 10/15/1998 | 1 | ||
| The consumer started jeep, then put it in park, got out to pick up some trash in street, jeep took off backwards, it a tree, then started forward and hit a tree in front of it, she tried to catch the car but when she reached for it stumbled and fell in the street, hurting her knee. | |||
| 07/30/2001 | 1 | ||
| The consumer started the vehicle while it was on park; after he started it, he stepped out from the vehicle. suddenly the vehicle jumped from park to reverse and hit the consumer and the garage, consumer was injured in accident. *yh | |||
| 09/17/1999 | 1 | ||
| Pulled into the parking garage and parked her car. later went back to leave and saw that her car was missing. she tracked down a police officer and they told her that she must not have put her parking brake on as it rolled back into another vehicle, damaging the bumper of the car behind hers. her car was towed and only sustained a minor scratch. | |||
| 07/30/2000 | 1 | ||
| The vehicle was put in park, the consumer exited the vehicle and walked behind it when it jumped out of park into reverse and rolled backwards, claim # 20-5396-776. nlm | |||
| 1 | |||
| The vehicle kept going after the driver stepped on the brake and put the gear in park. *yh | |||
| 08/01/2000 | 1 | ||
| The vehicle rolled out of the driveway on its own and hit a telephone pole damaging the rear end, the vehicle was parked. *yh | |||
| 01/22/1999 | 1 | ||
| Consumer went out to his jeep to start it and when he walked away the jeep poppedout of gear and started rolling down a hill and went into a pond and submerged.42-1111-116 | |||
| 01/09/1998 | 1 | ||
| Consumer states that he stoped vehicle, left it running, placed in park exited veh. left door open and went inside store. looked up and saw his vehicle going backwards. *db 52-2069-989 | |||
| 03/05/1998 | 1 | ||
| Gear jump while parked. vehicle jumped in reverse while parked at atm machine. *db 04-1051-871 | |||
| 07/22/2001 | 1 | ||
| Vehicle rolled back while it was in park. 46-0467-561 | |||
| 08/15/2000 | 1 | ||
| Gear jumped and vehicle rolled into another vehicle. 06-5314-004 | |||
| 05/13/1999 | 1 | ||
| Vehicle placed in park, five minutes later the owner walked away and vehicle rolled backwards. 55-s118-096 | |||
| 07/15/1998 | 1 | ||
| Consumer parked on side of street, and vehicle started to roll backward causing damage to vehicle, claim 52-2116-222. *slc | |||
| 12/19/1997 | 1 | ||
| Vehicle was parked and unoccupied when it rolled down the driveway, pulling a consumer under the tires, does not say that any damage was done to vehicle, claim 50-0439-770. *slc | |||
| 01/18/2000 | 1 | ||
| Consumer states vehicle came out of gear and rolled into another vehicle, claim 11-3411-986. *slc | |||
| 06/23/2000 | 1 | ||
| Consumer left vehicle in park while running and vehicle came out of gear, one person was injured, claim 05-4503-909. *slc | |||
| 01/30/2000 | 1 | ||
| Vehicle jumped out of gear into fixed prop while in park and with parking brake applied, claim 33-0190-782. *slc | |||
| 04/06/2000 | 1 | ||
| Vehicle slipped out of park into reverse, causing damage to vehicle, claim 75-a217-745. *slc | |||
| 02/06/1998 | 1 | ||
| Consumer drove out to mailbox, put vehicle in park, got out to get mail, and vehicle started rolling, consumer attempted to get back into vehicle to stop it, however was run over and injured, claim 49-2082-476. *slc | |||
| 07/13/1997 | 1 | ||
| Vehicle jumped out of park while idling, damage is minor, claim 22-p276-745. *slc | |||
| 10/15/1998 | 1 | ||
| Consumer started jeep, then put it in park, got out. jeep took off backwards, hit a tree, then started forward and hit tree in front of it, consumer tried to catch the car but when she reached for it stumbled and fell in the street hurting her knee. | |||
| 08/15/1999 | 1 | ||
| State farm insurance stated, insured was attempting to back out of her garage, when she had tried to shut the door it caught onto a flower pot. as she was attempting to get out to move it, the vehicle dept going and insured tried to hit the brake but hit the gas and she hit the garage door. 46-0198-756 | |||
| 10/15/1998 | 1 | 03/01/1997 | |
| Consumer put vehicle in park, got out and took six to eight steps and then realized that vehicle was rolling backwards onto the curb and then hit a tree and stopped, consumer then noticed that the gear shift was between neutral and drive, consumer states incident happened several more times, but was able to stop it, consumer no longer owns vehicle.*jb | |||
| 09/28/1998 | 1 | ||
| Owner thought vehicle was in park and got out of vehicle, but the vehicle rolled down driveway in to neighbors house. 48-5026-795 | |||
| 09/27/1997 | 1 | ||
| While vehicle was running it slipped from park to reverse and hit a brick wall then into drive and hit a house. 12-0446-925 | |||
| 07/30/2001 | 1 | ||
| Gear jumpe and vehicle rolled backwards. 20-5396-776 | |||
| 12/01/2000 | 1 | ||
| The vehicle jumped out of gear and drifted over the drivers legs pinning her under the vehicle, the door hit her cheek and she laid pinned under the vehicle until a passer by stopped to help, there was slight damagr to the jeep. | |||
| 06/30/2001 | 1 | ||
| Gear jumped from park to reverse and hit another car. 35-w693-418 | |||
| 1 | |||
| While the vehicle was in park and ideling the vehicle went into reverse and ran into another vehicle. nlm | |||
| 07/30/2001 | 1 | ||
| The consumer started the vehicle while it was on park; after he started it, he stepped out from the vehicle. suddenly the vehicle jumped from park to reverse and hit the consumer and the garage, consumer was injured in accident. *yh | |||
| 02/02/2002 | 1 | 02/01/1995 | |
| The car was parked, at a close range, facing the the wall next to my garage doors. when it was put to reverse in order to back up for maneuvering, the car drove forward instead, hitting the wall. i tried a number of times to set it on reverse but each time it would only go forward. even on neutral, it would go forward. no serious damage resulted because the car was very close to the wall when it first went forward instead of backwards and after that it was pressed against the wall. i tried to contact the manufacturer but it was closed because it is a saturday. i did contact the dealer but i was told that something must have broken. since i read so many reports on incidents with jeep 1995's automatic transmission i thought i should report this incident immediately.*ak | |||
| 01/23/2002 | 1 | 09/01/2000 | |
| The vehicle , on its own with the engine running, went into reverse while the driver was at the rear hatch getting some personal items. the vehicle was in the garage at the time of the mishap. the driver was nearly run over but escaped injury as the drivers door was open and the door hit side of the garage door opening which stop the car. severe damage was done to the door.*ak | |||
| 11/11/2001 | 15 | 04/20/1999 | |
| Parking gear does not engage. drivers says that vehicle will roll back while in park. *ak | |||
| 10/28/2001 | 1 | 04/19/2000 | |
| Upon turning ignition, gear went from park to reverse without ever being touched. there were no injuries. *ak *jb | |||
| 10/01/2001 | |||
| In very cold weather vehicle shifts very hard, rpms go up to 3000 and it takes 15-20 minutes before transmission shifts smoothly. *ak | |||
| 09/08/2001 | |||
| Ea 01 017/inadvertent roll away in reverse in park: while parked and idling vehicle commenced to roll backward, consumer was able to jump into vehicle and applied the brake. dealer was notified. feel free to provide any further information concerning this matter.*ak | |||
| I left the vehicle running on an incline to put my groceries in the passenger side. when i went around to the passengr side and opened the rear door the vehicle started rolling backwards. it rolled back and hit another vehicle causing damages to both vehicles. *ak | |||
| 06/16/1999 | 2 | 11/01/1998 | |
| The consumer pointed out that there were two incidents of the vehicle rolling from parked position. the first incident, the vehicle was parked and the engine was shut off. the second incident, vehicle was parked and engine shut off, gear was in park, the consumer was just about to get out when the vehicle started to move in reverse. *yh | |||
| 11/01/2001 | |||
| Vehicle was placed in reverse, then consumer placed vehicle in drive, and vehicle suddenly took off in reverse, jumping over a curve, and crashing into neighbors yard.vehicle was in drive it was found. please provide further details.*ak | |||
| 06/30/2000 | 11/01/1994 | ||
| We were never told of the need for a brake shift interlock, altho we were advised of other recall defects. *ak | |||
| 11/07/2001 | 1 | 11/01/2000 | |
| Vehicle was parked, with the engine running and emergency brake not applied, and vehicle suddenly went backward, consumer jumped in and shut off engine.*ak consumer stated the transmission slipped out of parked, vehicle suffered damage.*jb | |||
| 08/01/2000 | 1 | ||
| The vehicle rolled out of the driveway on its own and hit a telephone pole damaging the rear end, the vehicle was parked. *yh | |||
| 1 | |||
| The vehicle kept going after the driver stepped on the brake and put the gear in park. *yh | |||
| 01/01/2001 | 1 | ||
| Consumer put the vehicle in park and stepped out of vehicle, a few seconds later vehicle had moved backwards on its own.*jb consumer states that the door of the vehicle hit the side of the house, causing damage to the vehicle. *slc | |||
| 01/18/2000 | 1 | ||
| Consumer states vehicle came out of gear and rolled into another vehicle, claim 11-3411-986. *slc | |||
| 06/23/2000 | 1 | ||
| Consumer left vehicle in park while running and vehicle came out of gear, one person was injured, claim 05-4503-909. *slc | |||
| 01/30/2000 | 1 | ||
| Vehicle jumped out of gear into fixed prop while in park and with parking brake applied, claim 33-0190-782. *slc | |||
| 04/06/2000 | 1 | ||
| Vehicle slipped out of park into reverse, causing damage to vehicle, claim 75-a217-745. *slc | |||
| 02/06/1998 | 1 | ||
| Consumer drove out to mailbox, put vehicle in park, got out to get mail, and vehicle started rolling, consumer attempted to get back into vehicle to stop it, however was run over and injured, claim 49-2082-476. *slc | |||
| 07/15/1998 | 1 | ||
| Consumer parked on side of street, and vehicle started to roll backward causing damage to vehicle, claim 52-2116-222. *slc | |||
| 12/19/1997 | 1 | ||
| Vehicle was parked and unoccupied when it rolled down the driveway, pulling a consumer under the tires, does not say that any damage was done to vehicle, claim 50-0439-770. *slc | |||
| 07/13/1997 | 1 | ||
| Vehicle jumped out of park while idling, damage is minor, claim 22-p276-745. *slc | |||
| 08/15/1999 | 1 | ||
| State farm insurance stated, insured was attempting to back out of her garage, when she had tried to shut the door it caught onto a flower pot. as she was attempting to get out to move it, the vehicle dept going and insured tried to hit the brake but hit the gas and she hit the garage door. 46-0198-756 | |||
| 09/27/1997 | 1 | ||
| While vehicle was running it slipped from park to reverse and hit a brick wall then into drive and hit a house. 12-0446-925 | |||
| 01/22/1999 | 1 | 09/22/1997 | |
| While vehicle was in park, consumer opened the hood and leaned over, and all of a sudden vehicle began to roll backwards and sunk into a pond.*jb | |||
| 03/05/1998 | 1 | ||
| Gear jump while parked. vehicle jumped in reverse while parked at atm machine. *db 04-1051-871 | |||
| 12/01/2000 | 1 | ||
| The vehicle jumped out of gear and drifted over the drivers legs pinning her under the vehicle, the door hit her cheek and she laid pinned under the vehicle until a passer by stopped to help, there was slight damagr to the jeep. | |||
| 06/30/2001 | 1 | ||
| Gear jumped from park to reverse and hit another car. 35-w693-418 | |||
| 08/15/2000 | 1 | ||
| Gear jumped and vehicle rolled into another vehicle. 06-5314-004 | |||
| 05/13/1999 | 1 | ||
| Vehicle placed in park, five minutes later the owner walked away and vehicle rolled backwards. 55-s118-096 | |||
| 09/28/1998 | 1 | ||
| Owner thought vehicle was in park and got out of vehicle, but the vehicle rolled down driveway in to neighbors house. 48-5026-795 | |||
| 10/15/1998 | 1 | ||
| Consumer started jeep, then put it in park, got out. jeep took off backwards, hit a tree, then started forward and hit tree in front of it, consumer tried to catch the car but when she reached for it stumbled and fell in the street hurting her knee. | |||
| 07/30/2001 | 1 | ||
| Gear jumpe and vehicle rolled backwards. 20-5396-776 | |||
| 07/22/2001 | 1 | ||
| Vehicle rolled back while it was in park. 46-0467-561 | |||
| 10/25/1997 | 1 | ||
| Parked vehicle upon returning veh had rolled into another vehicle. *db 05-0709-370 | |||
| 09/17/1999 | 1 | ||
| Pulled into the parking garage and parked her car. later went back to leave and saw that her car was missing. she tracked down a police officer and they told her that she must not have put her parking brake on as it rolled back into another vehicle, damaging the bumper of the car behind hers. her car was towed and only sustained a minor scratch. | |||
| 10/15/1998 | 1 | 03/01/1997 | |
| Consumer put vehicle in park, got out and took six to eight steps and then realized that vehicle was rolling backwards onto the curb and then hit a tree and stopped, consumer then noticed that the gear shift was between neutral and drive, consumer states incident happened several more times, but was able to stop it, consumer no longer owns vehicle.*jb | |||
| 09/15/2001 | 1 | 06/16/1995 | |
| When putting key in ignition and turning it on will allow driver to put vehicle in any gear without pressing brake. consumer feels this is very dangerous because a small child could get behind the wheel, put key in ignition, and put vehicle into gear without pressing brake. *ak | |||
| 01/22/1999 | 1 | ||
| Consumer went out to his jeep to start it and when he walked away the jeep poppedout of gear and started rolling down a hill and went into a pond and submerged.42-1111-116 | |||
| 01/09/1998 | 1 | ||
| Consumer states that he stoped vehicle, left it running, placed in park exited veh. left door open and went inside store. looked up and saw his vehicle going backwards. *db 52-2069-989 | |||
| 09/10/2001 | 11/01/1997 | ||
| The jeep was placed in park with the key in the ignition with engine running, i got out of the vehicle to hand my husband his billfold jeep went into reverse the door was open it hit a utility pole and then a curb sign which went under the rear end which stopped the jeep from continuing down the sidewalk. *ak | |||
| 09/08/2001 | 2 | 08/01/2001 | |
| I parked the jeep on level ground, shut the vehicle off. i got out, went around to the passenger side back door, got my bags out, shut the door and walked about 100 ft. to the house and went inside. about 1/2 hr. later my husband hollared and told me to look outside, and when i did, i saw that the jeep had rolled down into a ditch. *ak | |||
| 01/01/2001 | 2 | ||
| Vehicle will jump out of park gear into reverse while idling. consumer has emergency parking brake applied, and vehicle was unable to move. dealership has examined vehicle twice, and was unable to determine a cause of the problem. please provide any additional information / attachments.*ak | |||
| 10/03/1999 | 1 | 04/01/1995 | |
| Vehicle slipped into reverse after pulling in a parking space and putting it in park. i got out of the vehicle with engine running and gear in park to remove a shopping cart from parking place. my jeep slipped into reverse and backed into another vehicle. *ak | |||
| 02/01/1999 | 1 | 09/01/1997 | |
| While unoccupied and idling in park, the car shifted into reverse and drove into a tree, damaging driver side door--i assumed i improperly put it into park--but recent publicity about a similar problem with the same car caused me to contact you so my situation can be counted among the statistics you are compiling.*ak | |||
| 10/01/1999 | 1 | ||
| The vehicle was placed in park with the emergency brake engaged and the engine still running, as the driver opened the door to exit the vehicle it suddenly accelerated forward then backwards hitting a parked car. nlm | |||
| 08/09/2001 | 2 | ||
| Had vehicle in park standing in front of vehicle by garage for at least 5 minutes when noticed jeep going down the driveway and chased after but got across street to tree along curb and crashed into. jeep was in reverse when got into and then drove into driveway and was able to recreate after calling insurace co and police dept. sat inside put in drive, then park without it locking completely, saw orange indicator in window in park and had air conditioning running along with radio on. waited awhile and saw it slowly move down into reverse and start rolling until i hit the brakes. the jeep dealership in town is unable to recreate or see a problem when i took in to have them look at of course but i feel after seeing articles that this is a serious issue that should be handled before more serious injuries occur.*ak | |||
| 06/17/2001 | 1 | 01/01/1998 | |
| The jeep cherokee in question was parked in the owner's garage. when a visitor started it, it immediately jumped into reverse and flew ata high speed out of the gargage. this caused it to cross a street, hit a retaining wall and a main waterline. the collapse of the wall made the neighbor's garage door fall off the hinges. her car was stuck inside for over a week and she was without water until the next day. the 1995 jeep grand cherokee limited was totaled. the driver sustained neck and back injuries and has been treated by a doctor.*ak | |||
| 08/22/2001 | |||
| Vehicle was in park position, turned completely off on an incline and vehicle jumped out of gear into reverse. vehicle hit a tree that did not prevent vehicle from stopping and continued to hit another tree. please provide any further details.*ak | |||
| 07/27/2001 | 1 | 08/01/1997 | |
| While the engine was running i put the transmission in park and let the automobile. it then started to roll backwards for several yards and crashed into a parked car with no passengers in it. there was no one else in my car. i believe that it kicked out of park into reverse. i have learned that there have been several incidents regarding the transmission in jeep cherokee's doing this kind of thing.*ak | |||
| 07/31/2001 | 1 | 11/01/1994 | |
| Backed jeep into garage at 2:30 p.m.. power failure at 4:30 p.m.. at 6:00 p.m. opened electric garage door by pulling release cord. pulled jeep out of garage front first. to close garage door, put jeep in park, left driver side door open and went back into garage to pull release cord. looked up, for some reason, and jeep was backing into garage on its own. jumped out of the way, hitting my face on car and twisting my back. jeep's door caught on garage frame and finally stopped vehicle. jeep door nearly torn off. called jeep and investigator came out to do tests on car the next day. said the computer inside car would show if the car had acted on its own. investigator said tests showed everything to be ok. everything may show ok now, but that doesn't change the fact that it changed gears on its own. i didn't give myself a black eye! how do i proceed?*ak | |||
| 11/25/1998 | 1 | 12/01/1997 | |
| Put jeep into park and got out to get the mail-noticed it had started rolling backwards. luckily, i was able to get back in and stop it from rolling further down the street, however the door caught on the mailbox and there was $2268.00 in damage to the body. | |||
| 01/19/1998 | 1 | 12/01/1994 | |
| While my 1995 jeep grand cherokee was parked with the automatic transmission in park position and engine running, suddently the car took off on its own in reverse and crashed into a tree.*ak | |||
| 04/01/1999 | 30 | 04/01/1999 | |
| The transmission slips out of gear while sitting in drive. though it has not caused any accidents because my foot is on the brake. the transmission also does not want to change gears while driving. the driver has to punch the gas and let the engine reach about 4 rpms before it will go to the next gear. taken to several transmission places and no one can figure out why this is happening. this problem has occurred since i bought the vehicle with about 60000 miles. i spoke with previous owner and it did the same thing. it has continuously gotten worse. i saw the special on tv and that is when i decided to proceed with my complaint.*ak | |||
| 11/25/1998 | 1 | 12/01/1997 | |
| Put jeep into park and got out to get the mail-noticed it had started rolling backwards. luckily, i was able to get back in and stop it from rolling further down the street, however the door caught on the mailbox and there was $2268.00 in damage to the body. | |||
| 04/01/1999 | 30 | 04/01/1999 | |
| The transmission slips out of gear while sitting in drive. though it has not caused any accidents because my foot is on the brake. the transmission also does not want to change gears while driving. the driver has to punch the gas and let the engine reach about 4 rpms before it will go to the next gear. taken to several transmission places and no one can figure out why this is happening. this problem has occurred since i bought the vehicle with about 60000 miles. i spoke with previous owner and it did the same thing. it has continuously gotten worse. i saw the special on tv and that is when i decided to proceed with my complaint.*ak | |||
| 01/19/1998 | 1 | 12/01/1994 | |
| While my 1995 jeep grand cherokee was parked with the automatic transmission in park position and engine running, suddently the car took off on its own in reverse and crashed into a tree.*ak | |||
| 07/31/2001 | 1 | 11/01/1994 | |
| Backed jeep into garage at 2:30 p.m.. power failure at 4:30 p.m.. at 6:00 p.m. opened electric garage door by pulling release cord. pulled jeep out of garage front first. to close garage door, put jeep in park, left driver side door open and went back into garage to pull release cord. looked up, for some reason, and jeep was backing into garage on its own. jumped out of the way, hitting my face on car and twisting my back. jeep's door caught on garage frame and finally stopped vehicle. jeep door nearly torn off. called jeep and investigator came out to do tests on car the next day. said the computer inside car would show if the car had acted on its own. investigator said tests showed everything to be ok. everything may show ok now, but that doesn't change the fact that it changed gears on its own. i didn't give myself a black eye! how do i proceed?*ak | |||
| 05/01/1995 | |||
| Transmission slipping into reverse when vehicle in park with engine running. two incidents. first when reversing out of garage - no damage. second when parked in post office parking lot. unattended vehicle, no driver and no pasengers, reversed across lot and into mailboxes. damaged mailbox, no personal injury. driver's door was open and i was able to reach in and push gearlever into park as vehicle hit mailboxes.*ak | |||
| 20 | 08/01/1998 | ||
| Jeep moves out of gear when starting engine in park. grinding sound occurs and jeep does not start.*ak | |||
| 08/05/2001 | |||
| Consumer was parked on an incline with emergency brake engaged when gear shifted from park to reverse. vehicle was unresponsive when brakes were applied. no accident was reported. dealer has been contacted. please provide further details.*ak | |||
| 01/15/1999 | 30 | 07/01/1997 | |
| When sitting at a stop sign or light when i apply gas the vehicle hesitates then jumps into gear and lurches forward. i have had the transmission serviced(new fluid,filer,etc) 3 times and the jumping into gear will stop for approximately 20,000 miles and then it will start again.*ak | |||
| 07/17/1998 | 1 | 07/01/1995 | |
| Automatic transmission popped out of drive into reverse while traveling at 60 miles per hour. *ak | |||
| 09/04/2000 | 1 | 05/01/2000 | |
| Vehicle was in park position, idling, when it jumped into reverse position and ran over a friend who was taking a night deposit for a business. the body of the vehicle was not damaged as the vehicle stopped against a curb in the bank parking lot and occurred around midnight when no others were in the parking lot. she was taken to northeast georgia medical center where she was treated for related injuries on another date as well. she was then seen by dr. rios who was the workman's comp. doctor. she has been released from his care but still suffers from neck problems and anxiety about it happening again. we would like to have the transmission repaired so we can eliminate that fear. we were not at all sure why this happened, but when we saw info on a possible recall on the internet that described exactly what happened, we felt it necessary to report our incident. *ak | |||
| 09/12/2000 | 2 | 11/01/1997 | |
| My transmission has come out of park more than once while idling. once, i bumped into another car at a parking lot.*ak | |||
| 09/01/1999 | 3 | 11/01/1994 | |
| Put car into park and opened front driver door. the car slipped into reverse and the door and front fender were damaged when they hit a steel post. on the other two occassions i was able to apply the brake before any damage or injury.*ak | |||
| 2 | 04/01/2001 | ||
| In regards to your ongoing investigation into the automatic transmission shifting from park to reverse when ideling, this has happened to me twice since i have owned this vehicle, approx. 4 months. the first time, when parked on my level driveway, the second, when sitting in a mcdonald's drive-thru line, also level. no one was injured and no damage from hitting other objects, but it scared the crap out of me. now, i put the emergency brake on when i idle in park for long periods. i called a jeep dealer about it, and they said i wasn't paying attention. please do something about this, i don't want to see anyone get hurt or killed. *ak | |||
| 05/28/2001 | 1 | 02/01/2001 | |
| The vehicle was briefly left in park with engine running and driver's side door open. the transmission slipped into reverse, resulting in a collision between the vehicle and a building which was used as a mini-store at a gas station. this was reported to my insurance compant (geico) at that time. my expenses include replaceing the driver's side door, bodywork to the jeep, and increased insurance premium.*ak | |||
| 06/01/2000 | 1 | ||
| Vehicle in car wash when it started to suddenly came out backwards , and was picking up speed. was not able to get in vehicle to stop it. had a lot of torque behind it. vehicle hit a wall next to car wash. apparently vehicle jumped out of park into reverse.*ak yh | |||
| 08/03/1999 | 1 | 09/07/1998 | |
| While car was idling in park, vehicle jumped out of park into reverse, rolled back and hit a parked car. consumer has yet to contact the dealer.*ak *jg | |||
| 05/10/2001 | |||
| Vehicle was parked with engine running, emergency brake not applied. vehicle suddenly went backward and hit another vehicle.*ak | |||
| Vehicle was in park position at a gas station when the it took off in reverse. driver jumped in vehicle, and applied brakes. dealer has not seen vehicle. *ak | |||
| 1 | |||
| Vehicle was parked in garage and suddenly took off into reverse, causing drivers side door to be torn off. dealer has seen vehicle and could not find a problem.*ak *yd | |||
| 06/07/2001 | |||
| Vehicle was parked with engine running, emergency brake not applied, and vehicle suddenly went backward. came to a stop, when it hit another vehicle. damage unknown.*ak | |||
| 12/20/1994 | 2 | 12/01/1994 | |
| I have provided the details, due to a news article that i have just read, that the nhtsa is investigating a possible defect with the 1995 model of the jeep grand cherokee inadvertently going into reverse. on the morning of 12/20/1994 @ 5.30 am it was very cold, and i drove my jeep out of the garage, put it into park, and got out of my jeep to close the garage doors, leaving my drivers door open, and after about a minute i heard the jeep's engine tone change, looked up to see the jeep reversing back, i just managed to get out of the way, and the jeep came back into the garage, removing the open drivers door. i reached in as it was moving and turned the ignition off. i knew the vehicle had a problem, and it was looked at by both the dealer and the manufacturer, who refused to repair under warranty. although today i no longer own the vehicle, the dealer has all the complaint details. about 1 year later, the same problem happened again in a car park with the same vehicle. my wife and i pulled into a car parking bay, put the vehicle into park, left the engine running whilest we sat in the car and talked, suddenly after about 30 secs the jeep started to move back. again i quickly turned the ignition off. again i complained to the dealer, who remembered the same problem earlier, but stated that jeep had not issued any recall if there was an problem, so once again they just past it off as misoperation on my part. i would be extremely pleased to support the nhtsa with any further help/info, due to my experience, i know a real defect exists with this model/year of jeep.*ak | |||
| Car went into reverse hitting another car. *ak | |||
| 05/17/2001 | 1 | ||
| Pe 01 021/roll away in park: while parked and idling in driveway vehicle inadvertently jumped out of gear into reverse and rolled into a tree. dealer/manufacturer were notified*ak *jb | |||
| 05/08/2001 | 1 | ||
| Consumer stopped to close a gate. getting out of vehicle, and shift gear went into reverse. door knocked consumer down. as consumer was getting out of way left front wheel ran over consumer's left leg. dealer never heard of problem at the time. manufacturer was to get in touch with consumer, but no contact has been in made. *ak | |||
| 06/01/2001 | 1 | 08/01/1995 | |
| My husband had started the car and was sitting in the drivers seat. i was putting the baby in the car seat and had problems tightening the car seat. he came out to help me with the car seat, then the car began to back up. he quickly jumped back in to stop the car, however it had already hit the pole with the door and cracked the passenger mirror. he insisted he had it in park. i assumed he was at fault, however after hearing the reports, i believe it is possible that the car jumped out of park while idling.*ak | |||
| 07/01/2001 | 2 | ||
| After consumer backed out of the driveway and got out to drop off some mail; the vehicle was left on and then the vehicle went into reverse and was going backwards until it ran into a pile of dirt. has not contacted dealer. *slc | |||
| 10/20/2000 | 2 | 06/01/1995 | |
| My jeep rolled into reverse when i had it parked. i jumped into it and put it back into park. i just hurt my arm- not serious. however, i had to have the transmission rebuilt as it slipped a lot and failed around 58,000k.*ak | |||
| 10/19/2000 | 1 | 01/01/1997 | |
| I was washing my jeep in my drive way, when it just started rolling towards me. scared the hell out of me, and when i check inside my gear was in reverse. i didn't hit, almost, but no damage. just want to make sure it doesnt' happen ever again. | |||
| 08/01/2000 | 2 | 03/01/1998 | |
| There were two incidents: one in august of 2000 and one in february of 2001. both times the car was idling in park and went into reverse without a driver in the car and caused a near accident. in the second incident, our one-year-old son was in his car seat in the car. we are very worried about this problem and would like it fixed. thank you.*ak | |||
| 05/15/2000 | |||
| Pe 01 021/roll away in park: while parked and idling in driveway vehicle inadvertently jumped out of gear into reverse, and rolled into a neighbor's yard. dealer/ manufacturer were not notified. feel free to provide any further information.*aik | |||
| Vehicle had been parked. transmission slipped out of park into reverse and rolled backwards. had not taken to dealership to have mechanic check.*ak | |||
| 01/05/2000 | 20 | ||
| Intermittently vehicle will shift suddenly and unexpectedly from park to reverse while idling. dealer has replaced transmission at the owner's expense. *ak consumer contacted chrysler customer center line and had his claim denied. *slc | |||
| 4 | |||
| My jeep shifted into reverse on its own 4 times, i thought my fiance was nuts!cars don't shift into reverse on there own ! ! ! dog house here i come. *ak | |||
| Pe01021; vehicle was in park position with engine running and car door open when it popped into reverse on its own and pinned consumer between car door and wall of garage.prior to this incident, consumer has had transmission rebuilt a year ago. vehicle was not taken to dealer to determine cause.*ak | |||
| 10/01/2000 | 2 | 10/01/2000 | |
| Transmission slipped from park into reverse spontaneously while it had just been parked and engine was shut off.*ak | |||
| 09/13/2000 | 1 | ||
| While vehicle was idling in driveway it jumped out of park into reverse and hit a house. contacted dealer. *ak *slc | |||
| 06/16/2001 | 1 | ||
| Pe 01 021/rolled away in park: vehicle inadvertently jumped out of gear into reverse, and hit a parked car. *ak *jg | |||
| 06/20/2001 | 1 | ||
| Vehicle was parked with engine running, emergency brake not applied, when it suddenly went backward and hit another vehicle. no injuries. *ak consumer states vehicle was definitely in park. *slc | |||
| 05/15/2001 | 1 | ||
| Vehicle was parked with engine running and emergency brake not applied. vehicle suddenly went backward across the street. vehicle stopped at an uphill grade. consumer ran after vehicle and shut off engine. no injuries.*ak consumer states the vehicle was put in park on a slanted highway, when it jumped out of park it sounded like someone was pressing the accelerator, consumer could not stop it by holding the door handle. *slc | |||
| 10/01/1997 | 1 | 12/01/1994 | |
| Vehicle was parked in garage with engine running and driver's door open when it suddenly started going backward. door was bent back. consumer ran after vehicle, jumped in and shut off engine . emergency brake was not engaged. $1800.00 damage to vehicle. *ak *slc | |||
| 10/30/1995 | 1 | ||
| Pe 01 021: while parked and idling with driver's door open vehicle jumped out of gear, and ripped driver's door open in forward position. dealer notified.*ak *slc | |||
| 05/01/2001 | |||
| While vehicle was idling and in park it rolled backwards a short distance before consumer was able to bring vehicle to a stop. dealership has not examined vehicle. please provide any additional information/attachments.*ak | |||
| 1 | 04/01/1995 | ||
| Vehicle came out of gear and rolled into a parked vehicle. | |||
| 06/06/1998 | |||
| When owner got out of jeep to move item out of driveway, with the jeep in the parking gear, the ignition still running, the jeep slipped into the reverse gear, started rolling backwards with the driver's side door opening and hitting the driver and a pillar in the garage, which made the jeep come to a stop. the jeep is being repaired. *ak | |||
| 03/23/1998 | 1 | 03/06/1995 | |
| Vehicle wa splaced from reverse into park while in garage. driver left vehicle and vehicle jumped into reverse, knocking driver down and nearly sandwiching him between garage wall and vehicle. vehicle continued to roll out of garage, causing damage to door and interior of garage. driver chased vehicle down, jumped in, and put it back in park. | |||
| 03/07/1998 | |||
| While vehicle was in parked on a slight grade with ignition running, driver got out to close a gate and the vehicle shifted from park into reverse and proceeded 50 ft before crashing into a tree. dealer was not able to locate problem. *ak | |||
| 03/11/1996 | 05/01/1995 | ||
| While vehicle waas idling in park, it suudenly jumped out of park into reverse, knoc ked down driver's wife, dragged her down the driveway into the street. rolled over her legs and crashed into two other vehicles. ran into neighbor's yard, causing extensive damage. *ak | |||
| 03/10/1997 | |||
| Wife parked & turned vehicle off; took key out ignition; vehicle started to roll forward in reverse, damaged garage & vehicle. took vehicle to dealer; they refused to touch it. dealer said to call manufacturer. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 02/08/2001 | 137000 | 2 | 08/08/2000 |
| Torque converter failed, sending metal shaving into transmission-replaced in 2001. may 2004 shows signs of torque converter failing again. neighbor man owns same type of jeep and is experiencing same problems. *ak | |||
| 09/15/1997 | 1 | ||
| Torque converter failed. nlm | |||
| 04/01/1997 | 12 | 09/29/1994 | |
| Torque convertor locks up upon stopping, causing transmission to lock and loss of power. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 04/17/2001 | 1 | ||
| The vehicle caught fire under the vehicle by the rear axle, possible rear axle problems (ohio traffic crash report). nlm | |||
| 06/26/2001 | |||
| Spare tire causes axle to overheat. consumer had to replace front axle. consumer feels that this problem is the same as recall notice1996 models. dealer has been contacted. please provide further details. *ak | |||
| 04/02/2000 | 04/01/1998 | ||
| Failure of full time 4- wd power train resulted in $3900 damage and fire. real axle and differential, front differential, and transfer case had to be replaced. dealer and jeep, inc said problem due to different brands of tires on car with minute variations in size determined by measuring with a measuring tape -- although all were correct size as indicated in the owner's manual. consumers need notice of this unreasonable risk. *ak | |||
| 10/25/1999 | 2 | 06/01/1998 | |
| No summary | |||
| Temporary spare tire malfunctioned due overheated front axle. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 08/20/2007 | 90000 | 5 | 07/14/2000 |
| The evaporator leakes into the passenger compartment when the ac works, have been told that the accumulator is bad so it will not hold a charge. the speedometer will work sporadically, sometimes it works fine, other times it doesn't work at all, and the sometimes it bounces around, though the speed control still works even when speedometer does not. the speed sensor has been replaced and that has not made any difference. the clock on the radio as well as other display items will sometimes light up and other times not, like the wires are coming loose or something. the rear axle housing is bent even though it hasn't pulled anything heavy and has only been driven on paved roads for the 3 years before. engine leaks oil from the intake manifold gasket and other areas. have had to have the input and output seals replaced on the transmission twice. *tr | |||
| 10/01/2003 | 110000 | 1 | 03/28/1997 |
| While driving on the highway, smelled an awful smell, like rotten eggs, pulled over and stopped and then smoke started flowing out from under the hood. it was towed to a dealership, then told axle shaft damaged, all bearings damaged, differential damaged,rack and pinnion (sp) also damaged, coming to $1700 in replacement parts. *la | |||
| 06/27/1995 | 1 | 04/15/1995 | |
| Vehicle experienced noise and vibration due to axle shaft faulty. mjs | |||
| 06/27/1995 | |||
| Noise including vibration; metallic vibration; funny noise; rumbling sound, replace several parts, left front axle shaft, blower motor, adj. and lube transfer case linkage and drive shaft to no avail. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 1 | |||
| Right rear axle sealing surface failed. nlm | |||
| 11/11/1998 | 1 | ||
| Transmission seals failed, causing leakage. *yc | |||
| POWER TRAIN - AXLE HUBS | |||
| Intermittent problem, occurs only after driving 40+ miles at 60-65 mph. when slowing down and turnin grightor left, vehicle acts as though it is binding. *ak | |||
| POWER TRAIN - DRIVELINE | |||
| 10/22/1997 | 1 | ||
| Exhaust manifold cracked at the weld seam where the two exhaust ducts join into a single pipe and just before the elbow connect between the exhaust manifold and the exhaust pipe, the manifold does not allow for the natural expansion and contraction of the metal, the new models have a redesigned manifold reengineered not to crack from natural thermal stress. all differential bearings replaced due to growling sound. motor mount replaced. *slc | |||
| 10/25/1999 | 2 | 06/01/1998 | |
| No summary | |||
| 08/17/1995 | 4 | 06/20/1995 | |
| Drive train howls, and steering vibrates. | |||
| POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING | |||
| 10/01/2003 | 110000 | 1 | 03/28/1997 |
| While driving on the highway, smelled an awful smell, like rotten eggs, pulled over and stopped and then smoke started flowing out from under the hood. it was towed to a dealership, then told axle shaft damaged, all bearings damaged, differential damaged,rack and pinnion (sp) also damaged, coming to $1700 in replacement parts. *la | |||
| POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT | |||
| 08/01/2004 | 2 | ||
| Cv joints on front failing, need to be repaired. this is second time since vehichle was purchased in 1996. safety, drivability hazard. *ak | |||
| 07/10/2000 | 1 | 07/17/1998 | |
| Rear brakes rotors corroded which caused extended stopping distance and may result in a crash. owner received a recall for the front rotors which have the same problem as the rear rotors. *ak consumer did not understand that if the front brake rotors needed to be repaied due to corrosion why the rear brake rotors are not being recalled. front cv boot was broken, during the process of changing the boot the mechanic broke the hub. *yh | |||
| 1 | 04/01/1997 | ||
| Left outer cv boot failed, needs to be replaced. | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 10/01/2003 | 110000 | 1 | 03/28/1997 |
| While driving on the highway, smelled an awful smell, like rotten eggs, pulled over and stopped and then smoke started flowing out from under the hood. it was towed to a dealership, then told axle shaft damaged, all bearings damaged, differential damaged,rack and pinnion (sp) also damaged, coming to $1700 in replacement parts. *la | |||
| 04/13/2000 | 1 | 06/01/1997 | |
| My front differential needs a major overhaul again. this will be the second. it was replaced at 21000 miles and now, less than 40000 miles later it needs to be replaced again. i have contaced the manufacture and they refuse acknowledge any type of design problem. since i have exceeded the mfg warranty, they don't want to have anything to do with me. i researched in nhtsa and have found numerous similar complaints. this is becoming costly.*ak | |||
| 11/01/2000 | 1 | 06/01/1999 | |
| While traveling at approximatley 65mph a load knock and vibration began in the front of the car. i pulled of the road and nothing appeared to be leaking so i continued. everything seemed to be alright until the steering became loose and a terrible smell started to come out of the differential. the differential apparently has overheated and began to release the oil onto the engine block. the dealer mechanic first thought the problem was the cv joints and axles, he replaced them for $500. the problem continued! then he replaced the hub and bearing assemblies when a noise, consistent with the vehicle speed started. that was another $500! i have now spent $1000 and the problem is still not fixed and apparently this is problem many jeep owners have encountered. it is time they fix this problem! | |||
| 05/31/2000 | 2 | 09/01/1994 | |
| After the vehicle has been run on the highway for approximately 30 miles, the transfer case locks up, making it very difficult to make any turns. it is scrubbing rubber off the edges of the tires, and the transfer case makes a racheting sound when attempting to turn. i wrote daimlerchrysler customer assistance on july 18, 2000 but have not received any reply from them. this is the second failure of this component, the first at 17167 miles on 07/09/96. this vehicle is not safe to drive over 25 miles until i get this problem corrected. | |||
| 08/01/1995 | |||
| Airbag failure on impact twice, brake component failure 10 separate times, water pump failure at 50,000, differential noise and failure at 65,000, manifold cracked, motor mount, and transmission mounts failure at 74,000 | |||
| 04/02/2000 | 04/01/1998 | ||
| Failure of full time 4- wd power train resulted in $3900 damage and fire. real axle and differential, front differential, and transfer case had to be replaced. dealer and jeep, inc said problem due to different brands of tires on car with minute variations in size determined by measuring with a measuring tape -- although all were correct size as indicated in the owner's manual. consumers need notice of this unreasonable risk. *ak | |||
| 04/02/2000 | 03/01/1998 | ||
| The rear end/differential of the vehicle caught fire while driving. review by dealership where towed to so far indicates no apparent parts failure in the rear end, although there may be something wrong in the front differential and/or transfer case, and becasue full-time 4wd, may have contributed. regardless, dealership in fairfax, va, where bought, did not identify problem when taken for service twice in proceeding two-threee months w/complaints regading the front end binding during turns. fire was cooking the gas tank, happily, a fire extinguisher was available to put out the fire before the car burned up. fire dept (gettysburg, pa) did follow-up extinuishing, etc. police on the scene. reported here because i've heard differiantial failure not uncommon for this vehicle, and the fire under the gas tank was certainly is a major hazard. (i had three kids in the car, one in child seat). jeep supposedly initiating a third - party investigation. *ak | |||
| Vehicle had caught on fire due to grease in differential that had boiled and released a plug, causing explosion and fire. there was a primary concern of the location of gas tank and differential which were close together. prior to this incident, consumer had taken vehicle into dealer 3 times with problems in driveline, but dealer couldnt deterime cause of defect. *ak | |||
| When the spare tire is used, while in 4- wheel drive mode, front differential overheats, and the vehicle gets stuck in 4-wheel drive. manufacturer has been notified. a recall has been issued on similar explorer's. however, this vehicle was not included. manufacturer was not notified. *ak | |||
| 10/25/1999 | 2 | 06/01/1998 | |
| No summary | |||
| 04/07/1999 | 1 | 11/01/1997 | |
| Vehicle began making tinny growling noise that got louder with acceleration. brought to dealer. advised frt differential, pinion bearings, seals and axle boots failed at 70 mph. frt differential rebuilt. including all pinion bearings, side bearings, seals and axle boots. | |||
| 11/06/1998 | 5 | 10/01/1996 | |
| All the bearings in the front differential keep failing causing excessive noise and vibration. this has happened about 5 times. it started around 35,000 miles. | |||
| 02/01/1995 | 1 | 02/19/1995 | |
| Ring and pinion gear failed. qcaw | |||
| 05/31/1995 | 1 | ||
| Front differential failed. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 01/10/2001 | 1 | 04/01/1995 | |
| My wife put the jeep in park and left it idling to go back into our house to rtieve something she had forgotte. once in the house she heard a loud noise and looked out and saw that the jeep had crashed into a tree located just behind where she had left it in park. i called the jeep business where i have been having it serviced for the past few years and asked if they had a record of this type malfunction and or a recall cotice for the problem. they checked their computer and told me that they did not. i had it repaired which cost state farm and probaly a rate hike for me and a $500 deduct that i paid, plus a $275 car rental fee i had to pay to have a car for thee weeks. later i saw an article saying that several people had the same problem and i called chrysler about a month ago and they cold shouldered me, and stated that they were not accepting responsibility. i want to kanow how to proceed to get my expenses back and get the problem fixed before someone is killed. *ak | |||
| 4 | |||
| Front driveshaft broke in half while driving. this was the 4th driveshaft that dealer put in vehicle. *ak | |||
| 05/20/1998 | 2 | 03/01/1995 | |
| Front drive shaft cv failed twice. ac evaporator coil failed. power antenna failed. rear wiper motor failed. radiator failed. passenger power window failed. front steering shock failed. transmission oil colling lines leaked. battery failed. trailer tow receptacle failed. rough idle. all occurred under 56000 miles. | |||
| While driving engine exploded and caught on fire. dealer said it was due to the driveshaft and transfer case malfunctioning. dealer has fixed vehicle 5 times since the explosion. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/20/2002 | 3 | 10/01/2001 | |
| Vehicle cant go pass 30 miles per hour, it pulls it self forward when parked. nlm | |||
| 1 | |||
| The left front motor mount was broken causing the vehicle to shut off then start again. | |||
| 1 | |||
| Transmission slipping in first gear. nlm | |||
| 12/06/1999 | 1 | ||
| The transmission is slipping in first gear. nlm | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| Consumer stated that the dealer is taking to long to perform the recall#02v053000 inadvertent vehicle movement. jeep long island city 718-937-3500 please provides the address. mr | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 05/20/1999 | 1 | 01/01/1994 | |
| Many complaints(per dealer) on this transfer case problem defect cost $1,700 to fix | |||