Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
05019503/01/199539989Drift left under hard braking. *tw11/01/1995

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - WHEEL AND HANDLE BAR
RQ97004CHRYSLER GROUP LLC03/20/199709/18/1998STEERING COLUMN ASSEMBLY93V210000
 The steering column assembly may separate at the upper and lower connection causing loss of control of the vehicle

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/30/2012160000
 Tl* the contact owns a 1995 jeep grand cherokee. the contact stated while driving 38 mph the vehicle started shaking uncontrollably. the vehicle was taken to a mechanic where the contact was awaiting a diagnosis of the failure. neither the dealer nor the manufacturer was notified of the failure. the failure mileage was 160,000.
04/28/2011175000
 Tl. the contact owns a 1994 jeep grand cherokee. the contact stated pulling out of a parking space the steering wheel malfunction. the steering wheel kept spinning. the contact towed the vehicle to a local mechanic. the mechanic stated their is a disconnect in the steering column due to a plastic pen shearing off. the mechanic stated the steering column needs to be replaced. the contact called the manufacturer regarding the steering wheel but they did not provide any assistance. the contact stated this is a safety issue that could have caused a crash. the failure mileage was 175,000. jo
09/24/2003120002
 While driving at 20 mph hit a bump in the road which caused the steering wheel to jerk in driver's hand. will be taking vehicle to dealership to have mechanic check out problem.*ak
01/26/19990
 While son was driving the steering wheel broke. no injuries. *ak
08/17/1995406/20/1995
 Drive train howls, and steering vibrates.
06/24/19954
 Steering failed, causing vehicle to crash into telephone pole. *dsh
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
03/21/2004142437203/12/2003
 My son was driving the 98 jeep when the steering column locked, he could not steer the jeep. luckily he was at the freeway exit, he rolled into someone driveway and stopped. the next day the car was towed to a repair shop. he was told that the steering column broke. it also damaged some other parts close to it. total cost to repair was $1200.00. *ak
02/01/20021
 Consumer stated the alarm remote was inoperative. nlm
11/01/1998
 When turning off heater or air conditioner intermittently alarm will go off/ interior lights will flash, and horn will go off. vehicle taken to dealer 8-9 times in past 3 years, could not remedy. recently dealer replaced alarm module. however, it did not remedy problem.*ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
11/01/2002
 There was a recall on the detent system shifter, took to dealer they replaced shifter. consumer states' now its harder to shift into gear, and fills like shifter may come off in your hand. consumer states shifter is worse than it was prior to recall. please provide any further information. ts
10/13/2002
 Consumer states that while driving and no warning the vehicle will switch from drive to 2nd gear and it will be hard for the consumer to control the vehicle also the vehicle will be hard to put in drive. dealer notified ts
08/07/2001111/01/1999
 I was sitting at red light when i was struck from behind by ford passanger van at high rate of speed prior to accident the back seats were down because it was being use in the utility since of the suv title of the vehicle when i was sruck the reclining seat back collapsed at the same time the back seat began righting itself due to the force of the impact as i was hurled back with no seat back to stop me i struck my head on the rising back seat top a rigid board covered in cloth this defect has caused brain damage to me of varying sorts this seat has only one recling gear even though your office suggested to the industry prior to1994 through a study at the univ. of virginia i am(was) a 220 lb. body builder i was reaching accross to the other seat at point of impact the teeth may not even have had to sheer off the twisting force may just have pulled top teeth out of bottom teeth unlocking entire mechanism either way when i opened my eyes after the impact i was laying flat down in the most reclined position i started out ina normal upright positon please help jeep advertises to guys just like me a rough tough vehicle that can get you through anything and then they put a seat in that won't protect the very market they advertise to thankyou for your time and for being here to report this to. sincerely timothy h. szep husband father of three and now brain damaged because of a defective seat in a 1995 jeep grand cherokee laredo (top of their line)
09/15/2000101/01/2000
 No summary listed for abov evehicle. *ak
08/02/1999999908/01/1997
 No summary listed for abov evehicle. *ak
05/26/1999108/01/1994
 Backed out of garage. turned steering wheel to move vehicle. loud snapping noise. steering wheel turned, but wheels did not. *ak
05/19/19959
 Steering gear box repaired 3 times. *sd
STEERING - HYDRAULIC POWER ASSIST SYSTEM
10/22/200112/01/1994
 Cost of repair to correct the steering problem is $1,209.06 from geweke, jeep dealer. *ak
11/17/1999104/01/1995
 Regarding the broken shaft in power steering pump, as per dealer (town and country of rock hill) they had never seen such a thing. drive belt pully came apart, serpentine belt fell off, and ost all coolant, car overheated, and stranded us on the side of i 77. nightmare. 2) with regard to motor mounts: dealer tells me that it's one of those things. (and not covered under the extended waranty, of course.) every other mechanic says: motor mounts should last at least 100,000 miles...who's right?
06/02/19984
 Power steering pump failed (4) times. *yc
 The power steering was loose while driving because the bracket for the power steering pump sheared off. dealer is replacing the mounting. 64,000 miles on vehicle.
 The power steering in my car pulls to the right while driving. have taken the dealer eight times to be looked at and nothing happen. tt
STEERING - LINKAGES
04/12/2001
 While making a turn steering wheel became loose. driver eventually lost control of vehicle due to pitman arm breaking off. vehicle has been repaired.*ak
STEERING - LINKAGES - LINK - DRAG - CONNECTION
06/09/19981
 Front end of vehicle failed, causing the drag link / both inner and outer tie rods / stabilizer to malfunciton, excessive wear resulting in noise. *yc
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/09/19981
 Front end of vehicle failed, causing the drag link / both inner and outer tie rods / stabilizer to malfunciton, excessive wear resulting in noise. *yc
STEERING - RACK AND PINION
10/01/2003110000103/28/1997
 While driving on the highway, smelled an awful smell, like rotten eggs, pulled over and stopped and then smoke started flowing out from under the hood. it was towed to a dealership, then told axle shaft damaged, all bearings damaged, differential damaged,rack and pinnion (sp) also damaged, coming to $1700 in replacement parts. *la
STEERING - WHEEL AND HANDLE BAR
1300001
 When making sharp turns steering wheel makes a weired noise. the vehicle jerks forward and steering wheel becomes stiff. this only accrues in weather that's 80 degrees and higher.*ak
03/28/20011
 A part of the steering column sheared off causing the steering to go out completely resulting in loss of control, the consumer request reimbursement for the cost of repairs. *yh
02/24/2000107/01/1995
 Steering column failed causing noise during operation. *ak
11/12/1996804/29/1995
 Steering damper failed. yh
09/13/1996
 Consumer states that while wife was backing out of a parking spot the steering became totally disconnected from the wheel, leaving no control over steering.*ak
07/07/199902/28/1995
 Was traveling approximately 5mph when the power steering column broke. no control of vehicle. towed to dealer & mechanic replaced entire steering column. *ml
11/24/199711/01/1997
 Multiple complaints vehicle does not drive straight. steering wheel is approx 15 degrees to left. advised front end is in factory specs