Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 233599REVA | 10/01/1999 | 233599 | 612160 | Subject on the child seat tether anchors. *mjs | 06/06/2000 |
| 183298 | 09/25/1998 | 603635 | Subject on flash programming failure recovery. *yc | 11/17/1999 | |
| STRUCTURE - BODY - DOOR | |||||
| 230695 | 02/01/1995 | 39261 | Front door sag. *tw | 03/31/1995 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 235397 | 10/03/1997 | 6089092 | Concerns with door check roller repair. *nlm | 01/13/2000 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 090697 | 06/27/1997 | 52532 | 2100 rpm driveline vibration. *tw | 08/14/1997 | |
| 230397 | 02/14/1997 | 51942 | Difficult to clean light colored chalky residue from plastic body components that are molded in black. *tw | 07/17/1997 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA02029 | CHRYSLER GROUP LLC | 10/16/2002 | 02/10/2004 | HOOD LATCH FAILURE | ||
| Odi opened ea02-029 to determine whether a safety-related defect trend existed in the my 1997 jeep grand cherokee hood latch assemblies.during ea02-029, there was no specific failure mechanism identified that could differentiate the my 1997 vehicles from other vehicles containing this same hood latch assembly or could account for their higher complaint rate.as a result, odi expanded the scope of this investigation to include all grand cherokee vehicles equipped with the subject hood latch assemblies.in performing ea02-029, it was determined that some of the secondary hood latches in the subject vehicles may exhibit increased operating frictional resistance; however, since none of the primary hood latches showed any evidence of mechanical or operational deficiency and the complaint rate of hood fly-ups measured over an extended exposure time was low, a safety-related defect trend has not been identified at this time. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/08/2008 | 80482 | 1 | |
| Tl*the contact owns a 1995 jeep grand cherokee. while driving 30 mph, the rear overhead light console collapsed inside the passenger compartment. the dealer stated that the vehicle was out of warranty and nothing could be done. the purchase date was unknown. the current and failure mileages were 80,482. updated 02-14-08. *kb updated 02/14/08 *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2002 | 149000 | 365 | 05/01/2001 |
| Front driver's side door is becoming increasingly harder to close or open, started jan 2002, now door will not stay closed. took vehicle to dealer, and dealer stated that it was a design flaw and wants to charge for a new door and paint job. *ak | |||
| 100000 | 1 | ||
| Consumer states that rear driver's side door is becoming increasingly harder to close or open. took vehicle to dealer, and dealer stated that it was a design flaw.*ak | |||
| Wiring harness under the dashboard has shorted out, causing many components, such as door locks, and windows, to short out. dealer has been notified.*ak | |||
| 11/01/1996 | 1 | 01/01/1995 | |
| Right rear door failed, could not open. | |||
| 12/09/1996 | 1 | 01/18/1995 | |
| Right door fell off. | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/21/2004 | 130000 | 1 | |
| Driver's side door lower hinge wore out and became loose, causing the door to sag. the latch mechanism was misaligned, and the door became detached from the mount position.*ak the vehicle door would not close due to the latch mechanism failing. *tc | |||
| 07/19/2002 | 1 | 04/01/2095 | |
| Door hinge is worn out and causing the door to be out of aliagnment causing excessive were on door latch which now has to be fitted with a piece of metal welded on to reattach locking mechanism. *ak | |||
| 05/22/2002 | 1 | 01/01/2095 | |
| Premature wear of door hinge pins caused my door to sag. this sag causes a misalignment of the door lock and the pillar pin. eventually the door structure around the lock breaks due to stress and the result is the door cannot be closed or held against the car. the door creates a dangerous safety concern as the door can come open upon operation of the vehicle. my door cannot be shut because of this condition and even in the event of a minor accident the door come open and cause serious injury to the driver.*jb | |||
| 03/07/1999 | 1 | 01/01/1995 | |
| Exhaust manifold has cracked weld. door pins worn or broken causing door to have extreme sag when opened. *ak | |||
| While vehicle was being driven driver's door opened, causing driver to nearly fall from vehicle due to insufficient welding. please give any further details.*ak | |||
| 1 | 12/02/1999 | ||
| Driver side door hinge broke. yh | |||
| 06/17/1999 | |||
| Driver top hinge appear to be shear off causing door to hang down; making it hard to close properly. dealer notifed, will not repairs unless cost go to consumer. | |||
| 11/27/1998 | |||
| The bottom hinge on the driver's side door has broken away from the frame. the dealer was notified about the problem. the problem has not been corrected. *ak | |||
| 08/21/1995 | 1 | ||
| Problems with door panel. *ak | |||
| 08/10/1995 | |||
| The drivers door hinges are becoming loose and the door seems to want to fall off. please describe. tt | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 11/15/2002 | |||
| While driving the rear hatchback will pop open on its own. consumer says it could be the wind coming through windows forcing hatch open. please provide any further information. ts | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 05/22/2005 | 86900 | 1 | 06/02/1999 |
| Dt: the consumer says the cargo door hydraulic hinge is defective and the door falls down. the consumer's child closed the door and the consumer came back out to get something out of vehicle and the door would not stay open. the door is very heavy and the consumer is concerned about someone getting hit with it. *jb | |||
| 12/05/2002 | 1 | 07/01/2096 | |
| Please note: my brother in law originally purchased the jeep from said dealer. i in turn purchased the jeep from him in june 2001. december 8, 2002 i had gone to the grocery store in my hometown of pearland, texas. after shopping i went to put the groceries in the back of the jeep. i lifted the liftgate or hatcback whichever they refer to it. i then started unloading the groceries. as i leaned into the vehicle to put groceries in, i was standing up and coming back out to retrieve more groceries. at that time without any warning the liftgate just gave way and it was not a slow descend, it was as if the hydraulics had gone out completely. therefore the lifgate hit me on the crown of my head. i was a little dazed, and i put my hand on top of my head to feel for big knot and when i came down with my hand it was covered in blood. a lady finished loading my groceries, and locked my vehicle. i was taken inside the store any our city ems was called to the scene. they checked me out and gave me the option of going to the hospital or my local physician, which i choose my doctor over sitting in a waiting room for hours. upon seeing my doctor i was required 3 stitches to my head due to the injury. so now i will not even open the lifgate for fear i will be hurt again. i do not have the money to spend on the dealership and i feel this is a defectin the hydraulics. there are no warnings signs indicating something like this could happen, and there is nothing in the manual that tells you hyraulics need to be chacked after so many miles, etc. i would like jeep to pay to have my vehicle feixed and also i would like to be reimbursed fro doctors visit by them. i think this is only fair. as well as letting others know there could be a problem with their vehicles as well. this could have been a lot more serious problem with an elderly or small child. i can say it scared me bad. and i am very lucky i was not hurt worse. any information i can get from you would be very much appreciated. | |||