Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
95V193000CHRYSLER CORPORATIONfrom 07/01/1995 to 08/01/1995V (Vehicle)3200002/20/1996MFRCHRYSLER GROUP LLC10/11/199510/18/1995
Defect SummaryThe fasteners which secure the alternator circuit fuse to the power distribution center may have an improper clamp load.
Consequence SummaryImproper clamping can result in arcing at the connection potentially causing a fire in the engine compartment.
Corrective SummaryDealers will replace the alternator fuse with a fuse link and any damage to the power distribution center will be repaired.
NotesSystem: electrical; fuese and fuse recepticle.vehicle description: multi-purpose passenger vehicles.note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
ELECTRICAL SYSTEM - WIRING
97V039000CHRYSLER CORPORATIONfrom 07/15/1995 to 04/30/1996V (Vehicle)7000003/18/1997MFRCHRYSLER GROUP LLC03/17/199703/24/1997
Defect SummaryVehicle description: vehicles equipped with memory seat option. the memory seat module wiring harness can come in contact with the seat spring, a low resistance short circuit can develop resulting in localized heating.
Consequence SummaryThe localized heating can result in ignition of the seat cushion material and a vehicle fire.
Corrective SummaryDealers will relocate the memory seat control module and wiring harness and a protective shield will be installed on the seat frame.
NotesOwner notification:owner notification is expected to being during march 1997.note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
080100105/25/2001620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty. *tt07/10/2001
0800600REV12/29/2000080600618049Subject regarding wire splice repairs. *sb04/03/2001
083209709/19/19976088834Information regarding nhtsa authorized airbag deactivation for medical necessity. *nlm01/10/2000
08289709/08/19976088826Concerns with liftgate ajar switch terminal corrosion. *nlm01/10/2000
08369710/03/199708-29-966088840This bulletin involves speedometer needle jump. *nlm01/10/2000
08209705/16/19976088801Information regarding garage door opener. *nlm01/07/2000
08079903/12/1999604705Information regarding power distribution center (pdc) service. *tt05/10/1999
08449812/11/1998603102Subject on memory power seat travel range. *yc02/02/1999
23359707/11/199752990Complaints may be recieved related to speaker buzz at rear door speakers. *yc11/06/1997
ELECTRICAL SYSTEM - IGNITION
18489812/30/1998603144Subject regarding ignition system cross fire/ secondary ignition wire induction. *ak02/04/1999
ELECTRICAL SYSTEM - IGNITION - MODULE
18219806/05/1998601583Service caution on powertrain control module ( pcm ). *yc08/12/1998
08019702/03/199751278Jtec powertrain control module wiring harness connector repair packages. *jd06/27/1997
08029701/31/199751277Warning chime sounds whenever vehicle moves after body controller module service with the drb iii. *jd06/27/1997
ELECTRICAL SYSTEM - IGNITION - SWITCH
18029802/06/1998600396Experiencing long crank time/sags/hesitation or slow run up after a cold dirve-away start which is caused by an ignition switch triggered reset of the power train control module (pcm) which caused adoptive memory loss in pcm. *ak05/13/1998
ELECTRICAL SYSTEM - WIRING
08060002/25/2000609995This bulletin provides a revised wire splice procedure and related parts. *tt04/12/2000
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
18319701/30/19986089145Conditions on obd ii misfire monitor. *nlm01/13/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
09/10/2012186000
 Started out to go to work @ 6 am travelled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 mph. the jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the jeep back on it kept sputtering, jerking and died again. finally, it backfired 3 to 4 times and stayed started. check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. so we changed th ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. still same problems. have had several near miss of crashs, and bodily injury. now it doesn't want to start and you sit on the side of the road like i did for 2 hours before it wanted to start up.
06/15/2012
 Driver front, and both rear door lock actuators have stopped working correctly
06/20/2012147035
 When the problem started, approximately 7 months ago, the vehicle would stall when i was slowing for a turn or a stop. it happens intermittantly. fuel filter, fuel pump, tps, ecm, etc. have all been changed, and the problem keeps coming back. lately the vehicle stalls at driving speeds, as well as when slowing. i have been nearly rear ended so many times i can't even count. the stalling is always intermittant, but seems that it happens most frequently when i am on short trips of around 5 miles. i will get to the store and it will stall while i am entering the parking lot, i start it back up and get into a parking space, shop and return to my car, which stalls again as i am backing out, shifting from reverse to drive. then as i leave the parking lot it may stall again, and then again on my way home while driving between 25-40 mph. it is getting increasingly harder to restart. i have noticed many jeep grand cherokee forums online where this same complaint comes up over and over. this seems to be a very wide spread problem and nobody seems to have a remedy that works. many people throw money into parts just guessing at what the problem may be. it seems quite unsafe, not only for the drivers of the jeep gcs, but for the people bound to rear end us.
06/15/2012
 Driver front, and both rear door lock actuators have stopped working correctly
06/20/2012147035
 When the problem started, approximately 7 months ago, the vehicle would stall when i was slowing for a turn or a stop. it happens intermittantly. fuel filter, fuel pump, tps, ecm, etc. have all been changed, and the problem keeps coming back. lately the vehicle stalls at driving speeds, as well as when slowing. i have been nearly rear ended so many times i can't even count. the stalling is always intermittant, but seems that it happens most frequently when i am on short trips of around 5 miles. i will get to the store and it will stall while i am entering the parking lot, i start it back up and get into a parking space, shop and return to my car, which stalls again as i am backing out, shifting from reverse to drive. then as i leave the parking lot it may stall again, and then again on my way home while driving between 25-40 mph. it is getting increasingly harder to restart. i have noticed many jeep grand cherokee forums online where this same complaint comes up over and over. this seems to be a very wide spread problem and nobody seems to have a remedy that works. many people throw money into parts just guessing at what the problem may be. it seems quite unsafe, not only for the drivers of the jeep gcs, but for the people bound to rear end us.
03/22/2012192000
 Jeep stalls without giving any warning sign such as check engine light. changed so many different part to fix problem no one knows why. when it dies during the left turn many times i feel so danger. please let jeep know that so many people are in danger because of their faluty work.
01/01/2010150000
 Jeep has been stalling for 2 years at least. stalls under all conditions, idle, high speed, cold or hot outside temp. recently the past month it is stalling constantly at the rate of 2-5 times per day, average mileage 25 miles per day. stalls at highway speeds are bad, and in traffic can be deadly. stalls in intersections are worse as there is not enough time to react and get the vehicle away from heavy traffic. basic research will show that thousands of people have this same exact problem.
08/01/2011148000
 This is a commonly known defect with these jeeps which has never been adequately addressed by the nhtsa. someone is going to get killed if the manufacturer is not held responsible. infamous stalling problem. whether going 10 mph or 70 mph, vehicle will stall with no warning. generally will re-start after turning off ignition, but not always immediately. on my jeep, i have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. i have had the computer module wiring harness reworked. still stalls, and i have been forced to park the jeep for safety reasons.
10/12/2011180000
 Like many other jeep grand cherokee from 95 - 99 my jeep has starting cutting out for no apparent reason. many components have been changed. this is a widely documented problem of poor quality control leading to solder joint failures on the ecm board. this causes an interuption of the signal and cause the vehicles engine to die or sputter at any speed or time. i do not understand why this hasnt been recalled when the problem is so well documented on numerous jeep websites. this jeep also suffers from the 50mph shake.
08/22/2011113000
 1996 jeep grand cherokee ltd., 4.0/6cyl./auto trans. random intermittent stalling and/or bucking while driving, stalling at stop signs, restarts immediatley sometimes (or not). stalling and/or bucking may occur at 70 mph or 35 mph. jeep will be running perfectly for miles and then just stall (at 70 mph on interstate while merging with another interstate is very stressful and dangerous.. ie. i75 at knoxville, tenn. or i71 at i 270 in columbus, ohio. many times it will stall while crossing a state highway from a stop sign on a county road. also occurs on county roads while cruising along at 45 to 55 mph. it is truly a random and intermittent problem ...and very dangerous. i have been honked at, cursed at, nearly broadsided,/rearended too many times to even begin to count. problem has been ongoing for 4 years. replacing the pcm works for maybe 2 months then problem returns sometimes worse than before (have replaced at least 4-5 times...or more!! jeep dealer can comfirm) have replaced crank sensors, 02 sensors, speed sensors, wiring harness plugs, mufffler, catalytic converter, disributer, plug wires and misc. wire jumps and repairs, rebuilt transmission, battery. problem is sometimes not even made any better and always returns in a few days or months if better at all. i believe it to be a poor pcm design, but admittedly am not a mechanic but an engineer and surveyor. many other 1996 jeep grand cherokee owners share my stress and agrivation. some think it the 2 torx screws wearing thuough and shorting out on the pcm housing at the plugs (too long). i have spent, literally thousands of dollars over the past 4-5 years. runs great 75-85 percent of the time...but when it decides to stall it just does it...stopped, accelerating from stop, slowing down from 55 to 35 mph, cruising along at 50 to 75 mph. i do not understand why you do not make jeep fix this problem (whatever it is) before someone gets killed...like me. is it about the money? how many millions is one life?
02/08/2011137000
 Random stalling, sudden transmission slams and drop downs
11/27/2010167215
 Stalls in the middle of traffic while driving. almost killed me and my kids today.
04/01/2010144000
 My vehicle stalls when it is hot outside. i have had the coil replaced then i had the catalytic converter replaced and o2 sensor and it still stalled on start up. i took it to the dealership and it stalled and they told me it was my fuel pump. i spent 965 on a fuel pump i didn't need because it is still stalling and they have no clue why. i seen this problem on mean forums. i think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might.
12/17/20091200001
 1996 jeep grand cherokee has been stalling out for over a year. replaced computer last spring and worked ok for a few months. began intermittent stalling again. mechanic replaced bad prongs on plug to computer. worked for a couple of weeks but stalled again on my way to work today. no accidents (serious or not) as yet but is scary to drive. sometimes will just act like it is stalling and after a few seconds will kick back and i can go on my way. have tried backing out the screws on the computer as directed online but that only worked for a couple of months. *tr
11/04/20091450001
 Failure: vehicle randomly stalls out and cuts out. can occur at any time and has nearly caused a collision on multiple occasions at intersections and on freeways. vehicle can stall at idle, or any speed. cause of failure: the wiring harnesses at the pcm become loose causing the pcm to loose connection with the engine, thus creating the stall. i believe this is due to faulty locking tabs on the harness, which secure the harnesses to the pcm. correction: replacement parts are available from dealer only. i have confirmed this as the cause by gently touching the harness with the engine running, the slightest movement causes the engine to cut out and stall. i have included the most recent occurrence date, however the problem happens on a daily basis and i will not drive the vehicle until it is repaired due to the safety risk for me and my family. *tr
04/01/20081
 I have a 1996 jeep grand cherokee laredo. it turns off at every stop or when i start to slow down. i've paid over $500 to get this problem fixed & nothing!! i've had the computer changed, coil changed, tune up, everything you can imagine! my mechanic has no clue what's wrong with it & when i google it i'm not the only person with this exact type of vehicle & this exact kind of problem. it started over a year ago i had the computer changed. it was working great for about 4 months. then the problems started all over again one day when i was sitting on the freeway in traffic. the vehicle starts to shake, then it will shut off. sometimes it'll shake for about a minute as if it's about to turn off, yet it'll stay on. it hesitates so much & i'm tired of this problem. i'm a single mother of 2 & have no money to buy a new vehicle. my children are not safe when they are with me. i'm afraid i will stall in the middle of no where & get hit from behind. i've had several encounters like this. when the vehicle shuts off sometimes it takes longer then 5-10 minutes to turn on again. this is an everyday thing! i live 10 minutes away from work & i have to leave at least 40 minutes before i have to clock in. most of the time the vehicle stalls about 2-3 times on a good day. on a bad day, it'll take me all 40 minutes to get there. one day i had to leave it at my place of employment because it wouldn't start at all! the next day when i was dropped off i tried starting it & it started like it was brand new. i hope this complaint helps others out there that are struggling like myself. i think if this problem is happening with most vehicles like mine, jeep needs to recall this problem & get it fixed. *tr
01/20/20091350001
 My 1996 jeep grand cherokee limited stalls intermittently for no apparent reason and without warning. normally the car will stall while idling either immediately upon starting or while sitting at an intersection. i have read online where many, many, many people are having the same problem which seems to be extremely difficult for a mechanic to diagnose. i have installed a new starter, distributor cap and wiring with no luck. many people are very annoyed about having to spend money on mechanics guesses and still not getting the problem solved. this stalling problem is obviously very dangerous, especially if it occurs while the vehicle is in motion as it would be very easy to get rear-ended. for this reason, i am afraid to drive my vehicle. *tr
04/09/200223000103/14/1998
 For years we have a problem with the car heating up every summer. as soon as the air conditioning goes on the car heats up. and every year we spend a lot of money trying to fix it. no one has ever been able to fix the problem. we a copies of all of our bills. it's hot again and we have a problem again. *ak
07/22/200370898109/04/1999
 While driving at 30 mph, the vehicle stalled. when this occurred, the steering wheel locked up and the brakes failed to function. the dealership indicated that this was caused by an electrical system sensor failure.*ak the consumer stated the engine light illuminated and apparently the problem was the oxygen sensor, also the monitor light on the dashboard blinked which indicated there was a rear lamp failure even though there was no failure. *jb *nlm
1
 While traveling, the dash board indication lights illuminated. *jb
10/08/2002111/01/1985
 Apparently some failure occured with the jeep that caused smoke to enter through the ventilation system. the compartment filled with smoke. the smoke had an arroma of electricity. everything that consumer had running such as the blower motor/ac were turned off. mrconsumer feels the vehicle design allowed debris to enter the air conditioning air box and come into contact with the blower resistor. this caused the debris to ignite form the heat source, also the engine gasket was leaking oil. *jg
11/27/199611/12/1996
 Electrical error messages on heater display.
510/01/1995
 Electrical malfunction resulted in ear lamp/headlight/radio/clock failure.
09/02/1997808/07/1996
 Air bag light came on and won't go off/ radio is working intermittently, and all windows won't come down due to a short within vehicle. *ak
06/29/1997
 The jeep is having serious electrical problems one after another and this could be a possible fire hazard. *ak
02/21/1997108/21/1995
 Electrical problem.
 Brought vehicle into dealer on four different occasions for various electrical problems. *ak
03/18/1996602/15/1996
 Electrical short, causing vehicle to stall 6 times.
ELECTRICAL SYSTEM - BATTERY
05/01/1999
 Vehicle was purchased with approximately 34,000 miles on it. when consumer turns ignition key to on position, guages in the vehicle do not register or activate. when consumer attempts to start vehicle, engine will crank on/- backfire, and then shutdown. consumer has taken vehicle to a dealership, and had battery replaced twice. *ak
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
 When depressing horn it would not sound off. dealer stated horn had a shortand replaced it. provide further information.*ak
512/01/1995
 As stated earlier repeated fuse failure worried about electrical fire. *ak
 When turn signal lever is pulled a fuse blows out, causing signals not to function. vehicle has been taken to dealers where they replaced it with a higher voltage type fuse. *ak
ELECTRICAL SYSTEM - IGNITION
06/21/200491170208/15/2001
 Vehicle stalls while driving with foot on gas causing potential accident without warning. crankshaft sensor was replaced to correct problem. this also ocurred in march, 2003. the same sensor was replaced to correct problem. vehicle will not run without this sensor, and there is no saftey default mode provided to the computer to keep vehicle running if crank sensor circuit fails.*ak
10/23/2001800002
 Consumer stated she was able to cut the vehicle off, and remove the key from the ignition while the vehicle was still in gear, as a result, the vehicle rolled back. depressing the brakes did not stop vehicle since vehicle was turned off. mr *tt *jb
02/01/200201/01/2099
 Turned vehicle off, but could not restart. *ak
03/10/2002111/01/1997
 While traveling on highway and without prior warning, rotor attached to distributor cap burned out. dealership was aware of problem.*ak *yd
09/29/2000
 Vehicle sometimes won't start, and sometimes it will start. took vehicle to mechanic, and they couldn't find cause of problem. took to another mechanic and he changed ignition wires, but problem still exists. *ak
 While traveling at any speed or indication vehicle would stall . dealer has been notified. please provide further information. *ak
10/01/1996503/11/1996
 Owner states that vehicle stalls while driving, he notes at one time vehicle stalled three times and could not be restarted, most times when vehicle would stall it could be restarted. *ak cargo lights would not turn off, several hours later they turned off on their own. *slc
08/30/1996
 When driving at highway speed the vehicle shakes and the check engine light comes on and the vehicle cuts off.*ak
ELECTRICAL SYSTEM - IGNITION - ANTI-THEFT CONTROLLER
06/22/200715500010007/01/2004
 Problem... driving down the road or stopped at light or in the middle of a turn or on expressway... it would shut off without warning, sometime it would restart immediately, sometimes not!!!... extremely dangerous situations developed, which i was lucky!!! 1996 jeep grand cherokee, 4.0 , 6 cyl.... spent 6 months doing repairs/ replacement parts and many ,many dollars spent tracking down part after part. using diagnostics machine to determine faulty part... problem was the power control module ( pcm or ecu same part) was defective and either was misreading codes or giving out bad codes to parts (like to the crank shaft position sensor or the coil, or the 01 or 02 ox sensors or it goes on and on and on). not sure how it works but you get my drift. since signing up with cnet.com, have found many people across america with the same issue on jeep with different years (1994/2000) and models. to search... look up jeep stalls or jeep fixed and you will see other topics and forums around that topic and you will also see where the manufacture doesn't know how to address the problem either. another possible recall issue is the screws that hold the pcm might be too long and are grounding out the unit after paint wears off on firewall... important to read all articles and different forums!!! ... is a must lastly... instead of replacing pcm's, is it possible to have the pcm re flashed under recall??? i'm stretching, but maybe electrical power storms and rain is causing parts to defect??? lastly... jeep parts consists of module power units that work or don't work but the pcm reads the codes and adjusts the workable of the motor... another issue is that there are several issues that will shut down the motor besides the fore mentioned parts... ie... asd relay, the security system, door locks, steering column, the electronic key, the back windshield wiper... *tr
ELECTRICAL SYSTEM - IGNITION - MODULE
12/01/200110001/01/1996
 The ecm causes intermittent power loss including loss of power steering and power brakes. this occurs at stops, turns, and normal highway speeds. the dealer service department reports that it is the ecm because when they rap on it with a wrench during idling, is causes the car to stall. the ecm does not record a failure.*ak
12/01/2001104/01/1996
 Fuel pump/gas tank/computer all need to be replaced as a result of deterioration of the gas tank lining. fuel pump overheated, causing computer to malfunction and eventually break. how many people does it take to lose a ton of money because of a defective product that could be dangerous while driving to issue a recall.
09/01/2000
 Vehicle experiencing problem with starting; taken to independence shop and informed consumer ofan electronic module needed to be replaced due to rust/corrosion. part was available for analysis. please provide any further details. *ak
ELECTRICAL SYSTEM - IGNITION - SWITCH
05/01/1999
 Vehicle was purchased with approximately 34,000 miles on it. when consumer turns ignition key to on position, guages in the vehicle do not register or activate. when consumer attempts to start vehicle, engine will crank on/- backfire, and then shutdown. consumer has taken vehicle to a dealership, and had battery replaced twice. *ak
ELECTRICAL SYSTEM - WIRING
07/03/19990
 After automobile was parked for approximately 6 hours or more, it just ignited and burned on driver's side. no injuries. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
11/06/20071
 I returned home from a 1 mile drive to pick up my daughter. we went upstairs to our second floor apartment. about 10 minutes later i heard the alarm to our 1996 jeep grand cherokee going off. i went outside to shut it off, and found the whole engine up in flames. my husband tried to put it out with a fire extinguisher, but it was too late. by the time the fire dept. got there it was a total loss. *tr
06/30/1998
 Just started the vehicle when it stalled and made a grinding noise unexpectedly which caused an underhood fire. cannot determine what caused the fire. *ak
11/18/1995
 Underhood fire; exact cause unknown; possibly caused by new design flaw around battery; vehicle totaled. tt
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
12/26/2000109/01/1999
 The fuel gage does not properly indicate the amount of fuel in the tank. the electrical system shorts frequently, locking and unlocking the doors, opening and shutting windows by itself. the alarm system also shorts frequently, doing the same thing.
01/17/2000304/01/1996
 While driving the dashboard lights go off then all lights, on three occasions consumer has experienced loss of control when electrical malfunction occurs, possible short in the dashboard electrical harness. *mjs
01/21/1999104/01/1996
 The fire under the dashboard melted so many of the components that they have not yet been able to identify the source of the fire (as of 2/12/99). it is currently at southbay jeep, torrance, ca 310/542-0900 ext 3051 pending action by my insurance company.
ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK
01/01/2000
 Intermittently, for the last two years, owner would experience all types of electrical problems, such as, instrument panel lights and dome lights going out. when vehicle was taken to the dealership for a tire recall, wiring harness on the rear left door was found broken. please provide any further information. *ak