Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 070397 | 05/09/1997 | 07-05-93 | 6088786 | Concerns with engine coolant usage. *nlm | 01/07/2000 |
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||||
| 070397 | 05/09/1997 | 52963 | Various car owner's have expressed interest in using engine coolants made with propylene glycol instead of ethylene glycol. *yc | 11/13/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 22 | 08/01/2006 | 10020666 | Reprogram pcm and inspect catalytic converter. *kb | 12/08/2006 | |
| 090500 | 02/25/2000 | 610005 | Experiencing spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 04/13/2000 | |
| 980130183197 | 01/30/1998 | 54178 | Subject pertaining to obd ii misfire monitor. *yc | 03/30/1998 | |
| 084995 | 12/01/1995 | 46496 | Whenever an oil pressure sensor is replaced, be sure to check the polarity of the terminals in the harness connector. incorrect polarity can lead to premature failure of the sensor. disassemble the connector and reverse the wires. | 04/25/1996 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 090699 | 09/10/1999 | 607913 | Subject regarding spark knock and engine oil consumption due to intake manifold pan gasket oil leak. *tt | 10/18/1999 | |
| 182498 | 07/31/1998 | 602322 | Some vehicles may exhibit light spark knock with a warm engine under load. *yc | 10/26/1998 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 250298 | 10/23/1998 | 602881 | Subject regarding i/m ( inspection maintenance ) testing - obd ii carb readiness monitor information. *yc | 01/20/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/07/2013 | 312000 | ||
| Tl* the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 55 mph, the vehicle stalled in the middle of the road. the vehicle was taken to the dealer who ran a diagnostic test and stated that they could not duplicate the failure. the manufacturer was not notified. the failure mileage was 312,000. | |||
| 02/01/2011 | 142000 | ||
| Tl- the contact owns a 1996 jeep grand cherokee. the contact stated that while driving 45 mph, the vehicle began to shake before stalling without warning. after allowing the vehicle to sit for 30 minutes, the contact was able to restart the vehicle however, the failure recurred numerous times. the vehicle was taken to an independent mechanic for diagnosis where the cam shaft sensor, ignition coil, ignition switch, distributor cap, crank sensor, and the starter was replaced over the course of several visits. the failure recurred after each repair. the ecm was replaced and the failure did not recur until seven months later. the vehicle was not further repaired. the failure mileage was 142,000 and the current mileage was 151,000. kmj | |||
| 02/01/2011 | 142000 | ||
| Tl- the contact owns a 1996 jeep grand cherokee. the contact stated while driving 45 mph the vehicle began to shake and then stalled. after sitting for 30 minutes the vehicle restarted and operated as designed. the failure recurred numerous times. the vehicle was taken to an independent mechanic for diagnosis and the cam shaft sensor, ignition coil, ignition switch, distributor cap, crank sensor, and the starter were all replaced over the course of several visits. each time the failure recurred. the ecm was replaced and for seven months the failure did not recur. after that time the failure returned. the vehicle had not been repaired. the failure mileage was 142,000 and the current mileage was 151,000. dt | |||
| 01/05/2013 | 198000 | ||
| Tl- the contact owns a 1996 jeep grand cherokee. the contact stated that white smoke emitted from the engine compartment. the vehicle was taken to an independent mechanic. the technician diagnosed that the water pump and head gasket were defective and needed to be replaced. the components were replaced but the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 198,000 and the current mileage was 199,400. mah | |||
| 01/05/2013 | 198000 | ||
| Tl- the contact owns a 1996 jeep grand cherokee. the contact stated that white smoke started to emitted from the engine compartment. the vehicle was taken to an independent mechanic. the technician diagnosed that the water pump and head gasket were defective and needed to be replaced. the failure recurred. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 198,000 and the current mileage was 199,400. pm | |||
| 05/15/2002 | 100000 | 1 | |
| Stalling/stumbling of engine, fuel or electrical while driving at 35 miles per hour on city street. has never stalled at freeway speeds, low speed only. last stalling friday december 7, 2012 on city street. previous incident occurred march of 2012 on city streets. *tr | |||
| 05/15/2002 | 100000 | ||
| Stalling/stumbling of engine, fuel or electrical while driving at 35 miles per hour on city street. has never stalled at freeway speeds, low speed only. last stalling friday december 7, 2012 on city street. previous incident occurred march of 2012 on city streets. . | |||
| 09/10/2012 | 186000 | ||
| Started out to go to work @ 6 am travelled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 mph. the jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the jeep back on it kept sputtering, jerking and died again. finally, it backfired 3 to 4 times and stayed started. check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. so we changed th ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. still same problems. have had several near miss of crashs, and bodily injury. now it doesn't want to start and you sit on the side of the road like i did for 2 hours before it wanted to start up. | |||
| 06/20/2012 | 147035 | ||
| When the problem started, approximately 7 months ago, the vehicle would stall when i was slowing for a turn or a stop. it happens intermittantly. fuel filter, fuel pump, tps, ecm, etc. have all been changed, and the problem keeps coming back. lately the vehicle stalls at driving speeds, as well as when slowing. i have been nearly rear ended so many times i can't even count. the stalling is always intermittant, but seems that it happens most frequently when i am on short trips of around 5 miles. i will get to the store and it will stall while i am entering the parking lot, i start it back up and get into a parking space, shop and return to my car, which stalls again as i am backing out, shifting from reverse to drive. then as i leave the parking lot it may stall again, and then again on my way home while driving between 25-40 mph. it is getting increasingly harder to restart. i have noticed many jeep grand cherokee forums online where this same complaint comes up over and over. this seems to be a very wide spread problem and nobody seems to have a remedy that works. many people throw money into parts just guessing at what the problem may be. it seems quite unsafe, not only for the drivers of the jeep gcs, but for the people bound to rear end us. | |||
| 09/13/2011 | 118478 | ||
| The engine stalls radomly at various speeds.this has happened on busy and dangerous highways.i have replaced the ecm and gave it a complete tune-up and crank position sensor.the engine usually restarts after a few minutes of sitting.this problem is all over the internet.nobody has figured it out.i hate to see anybody get hurt or killed by this unexplained problem. | |||
| ENGINE AND ENGINE COOLING | |||
| 01/01/2010 | 150000 | ||
| Jeep has been stalling for 2 years at least. stalls under all conditions, idle, high speed, cold or hot outside temp. recently the past month it is stalling constantly at the rate of 2-5 times per day, average mileage 25 miles per day. stalls at highway speeds are bad, and in traffic can be deadly. stalls in intersections are worse as there is not enough time to react and get the vehicle away from heavy traffic. basic research will show that thousands of people have this same exact problem. | |||
| 08/01/2011 | 148000 | ||
| This is a commonly known defect with these jeeps which has never been adequately addressed by the nhtsa. someone is going to get killed if the manufacturer is not held responsible. infamous stalling problem. whether going 10 mph or 70 mph, vehicle will stall with no warning. generally will re-start after turning off ignition, but not always immediately. on my jeep, i have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. i have had the computer module wiring harness reworked. still stalls, and i have been forced to park the jeep for safety reasons. | |||
| 10/25/2010 | 136000 | ||
| Tl-the contact owns a 1996 jeep grand cherokee loredo. while driving approximately 40 mph the vehicle was involved in a crash in which the air bags did not deploy. the police appeared on the scene and the driver was reported injured. the contact was taken to the hospital by ambulance to treat major injuries. the vehicle was destroyed and towed to a towing company lot. the manufacturer inspected the vehicle and she was informed the air bags were supposed to deploy in the event of a crash where the vehicle was traveling over 15 mph. they were unable to diagnose the failure. the vehicle was not repaired. she also stated the vehicle would intermittently stall while driving at any speed. the failure and current mileages were 136,000. sm. | |||
| 09/14/2009 | 206000 | ||
| Tl- the contact owns a 1996 jeep grand cherokee. the contact stated that the vehicle started stalling whether idling or driving. the electrical system just shuts down. the vehicle was taken to the dealer for repairs by replacing the plugs, wires, rotor cap, throttle body, fuel filter, o2 sensor, pvc valve, hose, and couplings. the failure still persists. the vehicle is currently at the dealer and they can find no failure and there are no failure codes. the failure mileage is approximately 206,000. the current mileage is approximately 209,000. rd | |||
| 09/20/2009 | 129900 | ||
| Tl*the contact owns a 1996 jeep grand cherokee laredo. the contact stated that the vehicle stalled every time she drove it beginning in september 2009. sometimes, she was able to restart it automatically and other times, she would have to tow the vehicle because it would not restart. the vehicle intermittently shut off completely with no warning lights and no specific speed range. she took the vehicle to the dealership and the catalytic converter was inspected and pcm was reprogrammed; however, the failure recurred immediately after the reprogramming. she called the manufacturer who stated that they could not assist her. the vehicle had not been repaired at this time. the current mileage was 138,380. the failure mileage was approximately 129,900. | |||
| 05/03/2008 | 77000 | 1 | 02/01/1996 |
| Tl*the contact owns a 1996 jeep grand cherokee. the vehicle stalls and hesitates sporadically. the failure occurs every few days or multiple times per day. it also occurs when the vehicle is idling or parked. the vehicle has not been taken to the dealer. through online research, the contact discovered numerous complaints for this same defect on his type of vehicle. he believes a recall should be issued. the failure mileage was 77,000 and current mileage is 78,000. updated 12/10/08 *cn the repair mechanic stated the problem may be the crank sensor. updated 12/17/08. *jb | |||
| 09/01/2008 | 150000 | ||
| Tl*the contact owns a 1996 jeep grand cherokee. while driving approximately 60 mph, the vehicle hesitated and then shut off. it would not restart immediately. the next morning, the failure recurred. the vin was unknown. the current mileage was 150,075 and failure mileage was 150,000. | |||
| 02/15/2008 | 126000 | 20 | 01/11/2008 |
| 1996 jeep grand cherokee stalls. *tr | |||
| 01/03/2007 | 122500 | 20 | |
| Engine cuts out or has difficulty starting. periodically(could be more than once a day) the motor turns over but will not start as it normally should. often have to wait approach. 10 minutes and will start. often after only a few minutes. also, while driving along at high speed the engine will cut out and may restart immediately(seconds) and occasionally must pull off of highway and wait a few minutes before it will restart. recall on pcm ; technician advised me that it might be pcm , but problem has worsened since recall on pcm was performed. at least 20 failures. perhaps more. *jb | |||
| 08/15/2003 | 130000 | ||
| My jeep has been really loud for sometime and is getting louder. it is when you start it up (really bad) and the whole time it's running. i ask my mechanic and he said to try a heat riser. when we went to the jeep dealer to order it, the parts guy said we could try the heat riser, but more than likely it was a cracked/busted manifold. when we looke, the manifold is cracked in two or three places. i have contacted several mechanics in my area...they all say the same thing....manifolds on these jeeps are bad about cracking. the manifold lists for $431 and they say about $200 to put one in. plus, i have been told that it's no good to fix the one from the manufacturer by welding it, because it will crack again. the suggestion i am getting is to buy a new aftermarket manifold...all the mechanics say they work better because they have 2 pieces on them that give for extra support. i think this is really sad. one single mechanic in the small town i live in has replaced at least 5 in the past year. i think this is overwhelming! there seems to be a defect in this part to me. | |||
| 01/01/1998 | 1 | 05/05/1996 | |
| Transmission cooling lines. antifreeze leaks from water pump. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 04/21/1998 | 54353 | 1 | |
| All jeep grand cherokee laredo's air conditioning stops working, know defect to them in 1998. i can't drive my jeep in the summer due to health issues from no air. if you look in the summertime at the number of jeeps with windows down you can bet there a.c. has quit. it is about $900 to fix it. known problem with the evaporator core, there solution, drill a hole in the floor. *tr | |||
| 10/18/2004 | 64000 | 08/20/1999 | |
| I have a 96 grand cherokee ltd 4x4 with 115k miles. since it turned 65k miles i have replaced the brake pads and drums 3 times. i have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. today, water is pooling in the floor of the driver's side. water pours from just above the accelerator. must be from a/c?the rear door hatch has jammed in lock position. the electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. the catalytic converter went out at 64,975 miles. now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. i have gone through stock 3 radios, tuner problems. massive a/c problems in past. i paid a non dealer to repair it, the repairs held for 30 days and same problem started again. then had dealer repair and it was a recall item so was covered after i'd paid for 2 prev repair jobs at $1100 total. the power steering pump went out at 90k miles. replaced so many other parts, i'd have to refer to the service records for more details. this list is only from memory. total cost over 3 yrs....around $4000! oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. all black metal painted parts paint is coming off. has been for couple of years. also the roof rattle really loud at over 50mph. the power outlet came apart still attached to my phone cord one day. finally, the front end has some problem with the axle? and will cost approx $700 to repair. i thought i had a lemon until i talked with 3 other jeep owners, they've had similar problems. do we have any recourse with chrysler over these vehicles...i am considering involving an attny. | |||
| 1 | 02/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| 05/03/2000 | 1 | 10/08/1999 | |
| Water pump failed causing leakage. *mjs | |||
| 10/21/1999 | 1 | 01/01/1997 | |
| Sunroof rusted out- replaced by dealer, automatic door locks failed and vinyl paneling peeled- both thing replaced by dealer. check engine light came on for no reason- sensor replaced twice by dealer. | |||
| 11/07/1998 | |||
| Consumer was making a left turn and another car ran a red light hitting consumer on the left front. a few moments afterward the jeep burst into flames. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 02/22/2001 | 1 | 11/01/1995 | |
| Consumer was traveling about 55-60mph with her 4 year old child and lost power steering and cooling fan. consumer had to use all weight to get vehicle off highway. problem was idler pulley broke. mechanic called it alternator bracket idler part #53008443. chrylser didn't seem to be concerned, only said they couldn't cover it, out of warranty. *ak *slc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | |||
| 05/10/2005 | 70000 | 1 | 07/10/1997 |
| Heater hose jammed accelerator linkage causing runaway vehicle at very high speed...shifted into neutral to avoid collision...brakes were insufficient to stop the vehicle as jamming caused engine rpm's to go very high [approx. 5000 rpm]. | |||
| 03/27/2002 | 110000 | 2 | 07/31/2001 |
| 1996 jeep grand cherokee limited. air conditioning system only blows hot air. i have had it looked at two different times. they check the system and fill all the fluids, but it still doesn't work. *cb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/05/2009 | 125000 | ||
| Tl*the contact owns a 1996 jeep grand cherokee. the contact stated that his vehicle stalls for no reason. the failure occurs in traffic on occasion and takes a couple of minutes before restarting. the failure occurs while driving at low speeds or up to 50 mph. the vehicle was taken to the dealer, but they were unaware of the stalling issue. after the contact complained numerous times, the dealer replaced the coil and charged the contact $300. the dealer will not allow the contact to return because the failure still persists. the manufacturer stated that they do not get involved with individual dealers. the vin was unknown. the failure mileage was 125,000. | |||
| 03/05/2008 | 200003 | ||
| Tl*the contact owns a 1996 jeep grand cherokee. while driving 30 mph, the vehicle stalled without warning. the vehicle was able to be restarted, but stalled again a few miles down the road. the failure occurred three previous times. a local mechanic was unable to identify the cause of the failures. the vehicle is currently at the dealer. the vin was unknown. the failure mileage was 200,003. | |||
| 10/16/2003 | 10400 | 1 | |
| When coming to a stop vehicle stalled, and consumer was having problems restarting the vehicle. *ak | |||
| 10/08/2002 | 1 | 11/01/1985 | |
| Apparently some failure occured with the jeep that caused smoke to enter through the ventilation system. the compartment filled with smoke. the smoke had an arroma of electricity. everything that consumer had running such as the blower motor/ac were turned off. mrconsumer feels the vehicle design allowed debris to enter the air conditioning air box and come into contact with the blower resistor. this caused the debris to ignite form the heat source, also the engine gasket was leaking oil. *jg | |||
| 05/31/2000 | 1 | 10/01/1995 | |
| Exited off freeway, slowed down to merge into traffic. went over a manhole cover (not a big bump, normal manhole cover) heard noise like the tires picked up a stone. drove 1/2 block and heard a rubbing noise, decided to take vehicle to dealer since it was only a couple of blocks away. dealer said that the bolts on the right side motor mounts sheared off and motor was hanging. dealer said that this is not covered by mfg and that it was considered normal wear. i feel this is a safety problem, i have never had a motor mount break and leave an engine hanging, i have never had a motor mount break at 47,000 miles. vehicle has never been taken off road, has never been driven on gravel - it is a very pampered jeep! is there any recall or safety regulations on something like this? *ak | |||
| 10/04/1999 | 1 | 01/01/1997 | |
| Heaed gasket blew. yh | |||
| 01/28/1999 | |||
| Pulling out from a parking lot, vehicle had no steering and no power. driver heard a big bang and the tensioner fell out of the engine. the cherokee is being held at dealership. *ak | |||
| 01/06/1999 | 1 | 12/01/1995 | |
| Bracket snapped at idler pulley rupturing serpentine belt causing loss of power steering and overheating before engine shutdown | |||
| 05/01/1997 | 20 | ||
| Both front brake rotors warped. in addition, transmission failed 3 times; engine head cylinder had eight misfires; power seats fold down into back seat; defective transfer case and air conditioning switch failed. *ak | |||
| 09/01/1996 | 1 | 04/01/1996 | |
| Engine block failed. | |||
| 08/05/1997 | 1 | ||
| Mounting bolts that hold motor in engine sheared off onto ground, causing motor to drop, only indication was loud noise, bolts were not properly tightened, dealer replaced bolts. *ak *slc | |||
| 11/01/1996 | 1 | 11/01/1995 | |
| Oil pressure sensor failed. | |||
| 02/12/1997 | 1 | ||
| Motor mounts failed. | |||
| 06/17/1996 | 1 | 02/26/1996 | |
| Motor mount bolt missing, causing noise. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 02/28/2005 | 94000 | 1 | 02/28/2005 |
| Rear main crankshaft oil seal failure re: service bulletn,dated 3/15/96 nhts reference no 5423 | |||
| 3 | 04/01/2099 | ||
| Car would not stay started, mechanic replaced fuel tank and pump, due to admition of jeep's faulty fuel tanks in '96 jeeps. this has occurred 2 more times withing 1 month since first occurrance. all three times, tank and pump were replaced with no better outcome. jeep says this is not a safety hazard!!! i believe it is, i was driving and the car just quit, i had to figure some way to avoid getting hit on the busy 2 lane 55 mile an hour road i was on. if they are going to admit to a problem, then they should fix and pay for the mistake! nlm | |||
| 04/25/2001 | |||
| Build up sludge is causing engine stalling and cut off while driving. dealer notified. feel free to provide any furthjer information.*ak | |||
| 04/08/2002 | 02/01/2098 | ||
| No summary listed for above vehicle. *ak | |||
| 1 | |||
| While driving or sitting in traffic vehicle stalls. took to dealer and dealer can't find problem. nlm | |||
| 11/01/2001 | |||
| Vehicle shut down without prior warning steering wheel locked up. back wheel bearing were still rubbiing, and headlights go on and off. dealership is aware of problems. *ak | |||
| 03/02/2001 | 1 | ||
| While driving on freeway and going up hill there is a hesitation coming from engine. dealer has been contacted. please provide any further information.*ak consumer states the transfer case is binding on turns and the gears tend to click when driving over 70 mph. *slc | |||
| Intermittently engine will stall out and die wothout warning.*ak | |||
| 1 | 01/01/1996 | ||
| Intermittently when brakes are applied vehicle revs to a high rpm. also, while making a turn, vehicle will stall out and die. dealer has inspected vehicle several times, and has not been able to correct problem.*ak there was a crack in the bracket for the power steering pump which disabled the fan belt. consumer states vehicle has experienced electrical problems. *slc | |||
| 09/29/2000 | |||
| Vehicle sometimes won't start, and sometimes it will start. took vehicle to mechanic, and they couldn't find cause of problem. took to another mechanic and he changed ignition wires, but problem still exists. *ak | |||
| 08/01/1996 | |||
| I sent a detailed letter to daimler chrysler after being refused by dealer. they only refunded my money for the cost of the front rotors. they would not reimburse me for the labor charges. i can't understand how they can do that when i had them replaced before the recall. that should show there is a problem. i wrote about all my problems with this lemon but i could not claim it was a lemon because i was leasing it at the time and in pa, a vehicle can only be declared a lemon when it is purchased, not leased. very dissatisfied with daimler/chrysler because they simply washed their hands of the entire problem. i have other problems to report, along with the receipts to prove they were investigated but nothing was ever done to correct the problems. please contact me to forward all receipts proving complaints before warranty expired. thank you | |||
| 11/17/1999 | 4 | ||
| While driving about 35 mph the engine will stall without a warning. consumer had to pull to the side, then tried to restart engine, but it did not start. *ak | |||
| When it's cold or damp vehicle would stall while traveling. dealer has been notified, and can't duplicate problem. please provide furher infomaton. *ak | |||
| 06/10/1997 | 1 | 04/01/1996 | |
| Multiple rear axle problems, each diagnosed by owner prior to failure. (the dealer didn't want to admit there was a problem) this vehicle has averaged one new rear axle every year, including this year which i am waiting on parts. the engine's faulty mass airflow sensor quit operation while driving down the rocky mountains on some switchback roads. the engine abrubtly quit running, causing the vehicle to loose steering and braking control. only quick thinking by using the parking brake saved the four people in the vehicle from eminent death. the engine reluctantly restarted after a few seconds and we continued down the mountains. however, a few minutes later the engine died without warning for a second time and we were forced to hold the jeep on the mountainside with the parking brake engaged. i can't believe no one has died from this vehicle! this situation has occured on two separate trips, approximately one year apart, after reprogramming the engine management computer, and replacing the mass airflow sensor and remapping the engine management computer for a second time. for the first two years i owned this vehicle, it was in the shop over 36 times for warranty related repairs. what a piece of junk!( dot number: tire size: p225/65r16 ) | |||
| 09/07/1998 | 2 | 11/17/1996 | |
| Vehicle stalls intermittently. | |||
| 12/15/1997 | 1 | 12/05/1995 | |
| Engine fire. | |||
| 05/05/1997 | |||
| When driving the truck anywhere the truck just cuts off without any warning. sometime the truck would start back up, and sometimes it has to be towed to a mechanic. *ak | |||
| 07/22/1996 | 1 | 05/05/1996 | |
| Noise in engine. | |||
| 10/31/1996 | 1 | 02/26/1996 | |
| Engine vibrates. | |||
| 10/01/1996 | 5 | 03/11/1996 | |
| Owner states that vehicle stalls while driving, he notes at one time vehicle stalled three times and could not be restarted, most times when vehicle would stall it could be restarted. *ak cargo lights would not turn off, several hours later they turned off on their own. *slc | |||
| 09/06/1996 | 1 | 06/26/1996 | |
| Engine fire. | |||
| 09/09/1996 | |||
| Purchased truck new, had the truck one month was driving in the rain the engine blew up . please describe .*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 09/07/2002 | 1 | 08/01/2096 | |
| While backing out of a parking space, i heard a loud snap and the suddenly lost the power steering. i could not make it home and had the vechicle towed to a local service station. the aaa tow truck man noticed that the serpentine belft was off the pulley. the power steering pump bracket snapped off the engine block. the head to one of the bolts on the bracket sheered off, leaving the stud in the engine block (probably needs to be drilled out or rebored). i plan to replace the part with the same aluminum dealer part, but i am very concerned about the related safety issue. i had my wife, infant and 3-yr old son in the car. if this would have happened at highway speeds or on a sharp turn, the results could have been disastrous. the dealership claims that this is a typical problem and the bracket can break. this is unacceptable!. *ak | |||
| 03/16/2002 | 1 | 05/01/2001 | |
| While backing out of a parking space, my wife heard a loud snap and suddenly couldn't steer the vehicle. she was able to make it home, where i discovered the serpentine belt was off the pulley.. upon further inspection the next day, the mount that holds the power steering pump onto the engine block had snapped in 3 places. i have since found more information on the internet that this has happened to others. i am replacing it with the same dealer part; however, if the part itself is defective, this could have disasterous results if it happened while on the road. here is a link to the info i found: http://jeepsunlimited.com/zj/steering/bracket.htm. *ak | |||
| 07/12/2000 | 1 | 12/01/1995 | |
| Fracturing of defective power steering bracket lead to sudden and complete loss of power assist; serpentine drive belt also slipped off of pulleys, rendering generator, water pump, and other mechanical devices inoperable. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/22/2003 | 70898 | 1 | 09/04/1999 |
| While driving at 30 mph, the vehicle stalled. when this occurred, the steering wheel locked up and the brakes failed to function. the dealership indicated that this was caused by an electrical system sensor failure.*ak the consumer stated the engine light illuminated and apparently the problem was the oxygen sensor, also the monitor light on the dashboard blinked which indicated there was a rear lamp failure even though there was no failure. *jb *nlm | |||
| 07/26/2003 | 97500 | 1 | 03/01/2001 |
| Defective exhaust manifold. cracks | |||
| 10/20/2002 | 1 | 12/01/2095 | |
| Manifold crack over $400.00 to repair also ball jionts over $500.00 to repair. auto used only on road and highway speed. crack etc would have to be a mfg defect. jeep will not discuss coverage. dt | |||
| 03/20/2002 | 1 | 04/01/2095 | |
| Exhaust manifold is cracked on my 1996 jeep grand cherokee. the problem seems to be common among grand cherokee owners. this is my third grand cherokee and this is the second that it has happened to. i never had the money to fix the other and sold it as is. chrystler is admitting that the design is a failure when the replacement part has been redesigned. the jeep service departments and other muffler repair shops notice the cracked mainifold as a common defalt and have made this repair many times. when i purchased the 1996 jeep grand cherokee. i had no plans for a built in cost of this magnitude (dealer cost approx. $1200.00). i have not reserved this dollar amount to repair the jeep in my budget and will have to live with the noise and poor performance or find an alternative way to fix it. it is my opion that the design was not sufficienctly tested for wear and should be replaced by chrysler. i have searched for recalls and class action law suits with no success. please provide any information that maybe helpful in providing assistance or retribution for repairs. if the research were conducted the results would more than likely show that a great precentage of grand cherokee's have suffered from this cracked exhaust.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 09/16/1996 | 1 | 08/12/1996 | |
| Oxygen sensor failed. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 10/10/2007 | 144000 | 1 | 11/26/1995 |
| Tl*the contact owns a 1996 jeep grand cherokee. the parts for recall number e22 regarding the mandatory emission catalytic converter are unavailable. as a result, the vehicle will not be able to pass inspection in a timely fashion and would be illegal to drive. the dealer stated that there is no specific date as to when the parts will be available. the current mileage was 145,000 and failure mileage was 144,000. *updated 12/12/07 *bf updated 12/12/07. *jb | |||
| 10/14/2006 | 1 | ||
| Consumer had the catalytic converter repaired under recall. within days the check engine light illuminated. mechanic determined that the catalytic converter was defective.*ts the consumer was told by the dealer's technician that the catalytic converter had efficiency failure. the consumer was told that the part would not be covered under the recall again because the part was not and original oem part. *nm | |||
| 10/18/2004 | 64000 | 08/20/1999 | |
| I have a 96 grand cherokee ltd 4x4 with 115k miles. since it turned 65k miles i have replaced the brake pads and drums 3 times. i have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. today, water is pooling in the floor of the driver's side. water pours from just above the accelerator. must be from a/c?the rear door hatch has jammed in lock position. the electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. the catalytic converter went out at 64,975 miles. now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. i have gone through stock 3 radios, tuner problems. massive a/c problems in past. i paid a non dealer to repair it, the repairs held for 30 days and same problem started again. then had dealer repair and it was a recall item so was covered after i'd paid for 2 prev repair jobs at $1100 total. the power steering pump went out at 90k miles. replaced so many other parts, i'd have to refer to the service records for more details. this list is only from memory. total cost over 3 yrs....around $4000! oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. all black metal painted parts paint is coming off. has been for couple of years. also the roof rattle really loud at over 50mph. the power outlet came apart still attached to my phone cord one day. finally, the front end has some problem with the axle? and will cost approx $700 to repair. i thought i had a lemon until i talked with 3 other jeep owners, they've had similar problems. do we have any recourse with chrysler over these vehicles...i am considering involving an attny. | |||
| 11/14/2003 | 95000 | 1 | |
| While driving vehicle began to smoke. driver pulled the vehicle to the side of the road, and vehicle caught on fire due to a malfunction in the catalytic converter. *ak | |||
| 04/02/2001 | 1 | 11/01/2000 | |
| The catalytic converter failed at 47280 miles. chrysler refused to cover the components because the car has a salvage title, even though the component is still under warranted. which is 8 years/ 80,000 miles. *ak | |||
| 08/05/2000 | |||
| Consumer heard a loud rattling noise coming from vehcile. it was taken to dealer on 07-aug-2000 and catalytic converter was replaced. on 11-nov-2000, it came apart & shattered in exhaust. tailpipe, muffler, exhaust hanger & gasket were replaced. dealer said they have seen this happening a few times, but it seemed early for it to be replaced.*ak | |||
| 02/24/2000 | 1 | 10/08/1999 | |
| Catalytic converter failed causing noise. *mjs | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 06/17/2003 | 1 | 10/13/2000 | |
| Vehicle was loosing power, cutting out and dying. while accelerating or driving at a constant speed it would cut out. when you would slow the vehicle to stop or turn it would die loosing all power steering, brakes, etc. check engine light would turn on but sometimes the reading would be lost by the time it went to mechanic. crank shaft sensor was replaced with a napa brand. still the problem kept happening. several other parts were replaced over 3 years trying to figure it out. finally in march 07 the mechanic replaced the crank shaft sensor again but with a factory part. haven't had any problems since. i am upset because i had to pay for a part to be preplaced twice plus others, exceeding $1000 because the after market part wasn't compatible with my vehicle. either napa needs to stop making this part or jeep needs to let consumers know that this particular part won't work. have read reports of other vehicles having same problem. maybe this could help them. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 08/15/2007 | 110000 | 1 | |
| Paint is fading and has started peeling, also chips very easily. exhaust manifold is also cracked. the paint problem has been steadily getting worse since i first noticed it approx. (2) years ago. the vehicle was still loud after the muffler was changed, dealer diagnosed a cracked exhaust muffler. i contacted chrysler who would not stand behind the factory problems. they stated the vehicle was to old and had to many miles on it. *tr | |||
| 08/06/2007 | 1 | ||
| I understand that it is a common problem for the ( 1996 and newer jeep grand cherokee )exhaust manifold. they develop an exhaust leak, where the weld of the 2 exhaust pipes off of the engine meet the flange ( leak at weld of flange ) for the transfer to a single exhaust pipe. i've just had a recall completed by jeep because of the rattle in the catalytic converter, which i was told posed an emissions question, but the exhaust manifold leak posses a much larger problem not only with exhaust leak of hot gases of co, and the effectiveness of the catalytic converter. *jb | |||
| 04/01/2004 | 164000 | 2 | 08/01/2002 |
| Car purchased summer of 2002. within two years the exhaust manifold part failed causing rumbling noise when car engine is running and slight smell of exhaust. had a michigan certified mechanic replace the part with a new genuine jeep exhaust manifold part. new part today is failing again. told by mechanic part would have to be replaced and that this part is one he has seen fail constantly on jeeps. mechanic explained part breaks down from heat/cold expansions and when the exhaust is removed the part is in pieces. i am sending this complaint as there are no recalls from chrysler on a part that is important relating to engine exhaust that cannot be channel through the exhaust pipes safely since the manifold is being made to break down within a two year period. check other vehicles (i have owned many other named autos) and you will find this part is not being replaced every year. how can an emissions test be accurate if the exhaust is not being channeled through it's system? the exhaust smell is right by the front car doors, where the manifold part is failing. i hope your department will look into this exhaust problem is dangerous to the environment and humans. *jb | |||
| 11/05/2004 | 60000 | 1 | |
| I was told that all exhaust manifolds on the straight 6 cylinder motor developed a crack in the same location due to stress and the replacment parts have been reenginereed to flex. i fear mild to severe carbon monoxide contamination of the interior cabin could occur common complaints of headaces. this seems to be a very common problem that is very expensive $900 est. that many consumers take a chance and do not make repairs. *ak | |||
| 12/03/2003 | 70000 | 1 | 08/02/1998 |
| My 1996 jeep grand cherokee limited, will not pass safety inspection because it's exhaust manifold is cracked and leaks exhaust gases. the problem seems to be common among grand cherokee owners with the 6 cylinder, 4 l engine. the manifold failed due to a stress crack that developed from uneven expansion and contraction during normal operation. the local jeep/chrysler dealer informed me that the part fails in almost all 6 cylinder jeep cherokees and that the present replacement parts are redesigned not to break from stress cracks from normal heating. this tells me that the manufacturer knows of the safety problem, has redesigned it, and is trying to make money off the safety failure. the replacement expense for this safety inspection failure is very high. estimated cost of the replacing the defective manifold by the dealer is $1100 to $1200. i have found that this is a very common problem and that a great percentage of grand cherokees with the 6 cyl., 4 l., engine experienced a safety defect from a cracked exhaust manifold. this is my third jeep and for the price paid i expected higher quality and a safer vehicle. *nlm | |||
| 04/10/2003 | 97000 | 1 | |
| Intake manifold has a 6 inch crack in it and the fumes are seeping into vehicle through the air conditioner vents.*ak | |||
| 01/20/2001 | 09/20/1996 | ||
| Manifold has 2 cracks in it.quoted $1500 to fix it by dealership service center.many friends have told me that it is a design problem, manifolds are not supposed to crack. | |||
| 11/21/2001 | 1 | ||
| Exhaust manifold cracked, allowing fumes to leak into passengers compartment. contacted dealer, and dealer stated it was a very common problem, replacement part was modified due to defect and design of original part. *ak *slc | |||
| 08/22/2001 | 01/01/1996 | ||
| Jeep was in for maintenance, dealer noticed cracked exhaust manifold. mechanic stated that these crack all the time and in the same place. the dealership new exactly how much it would cost to fix the problem. dealer said jeep redesigned the manifold, due to many failures. i believe this item should be recalled because many others have had to replace the same item often. this is not normal wear and tear, this was due to poor design and should be replaced due to the danger involved with exhaust entering the car. if the dealer had not of pointed this out, i would not have ever known. jeep customer svc was notified of my feelings and opened a file on this matter. thank you!!!!!*ak | |||
| 08/08/2001 | 1 | 02/01/1998 | |
| Had jeep in for ac problem, dealer noticed cracked exhaust manifold. i suspected this before, as engine sounded different. in talking with service rep, they advised we have seen a lot of these, it cracks in a curved part of the manifold. the replacement manifold has a flexible curve where the crack occurs. it cost me $881.88 to have the replacement done. based on the service reps comment, sounds like a design defect. | |||
| 08/05/2000 | |||
| Consumer heard a loud rattling noise coming from vehcile. it was taken to dealer on 07-aug-2000 and catalytic converter was replaced. on 11-nov-2000, it came apart & shattered in exhaust. tailpipe, muffler, exhaust hanger & gasket were replaced. dealer said they have seen this happening a few times, but it seemed early for it to be replaced.*ak | |||
| A crack in exhaust manifold caused exhaust to leak in to the vehicle. dealer could nott determine the cause. please provide further information. *ak | |||
| 03/24/2000 | 1 | 12/01/1995 | |
| During routine service, dealer noticed cracked exhaust manifold. noted this was a safety problem in that co could enter the vehicle interior. this is a premature failure of a key part of of the system. *ak | |||
| 08/01/1999 | 1 | 08/01/1999 | |
| Exhaust manifold does not crack unless they is defective or installed incorrectly. it is odd that this part was stocked by the dealer and the person behind the counter new the price ($640.00) without looking it up. if this is something that is common to their product they should be responsible for repairs. if it is left unfixed exhaust fumes will enter the passenger compartment. thank you. *ak | |||
| 05/01/1999 | 04/01/1996 | ||
| When driving at any speed consumer can smell fumes from the exhaust system getting into the vehicle due to a crack inside of the exhaust manifold. also, there is some noise coming from the vehicle. *ak | |||
| 04/01/1999 | |||
| There is a crack within the exhaust manifold which allows fumes to enter into vehicle. *ak | |||
| 06/01/1996 | 3 | 05/01/1996 | |
| Exhaust tail pipe rattles. | |||