Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||||||||||||
| 03E001000 | OTD, INC. | E (Equipment) | 979 | 02/08/2003 | MFR | CHRYSLER GROUP LLC | 01/08/2003 | 01/16/2003 | ||||||||
| Defect Summary | Napa and carter replacement fuel pumps manufactured by otd, inc., and distributed by federal mogal, may have an improperly installed check valve. the part numbers of these pumps are p74697m and p74708m. they were manufactured between july 15 and 27, 2002. they are for use as aftermarket replacement parts only on model year (my)1995 and 1996 jeep grand cherokee vehicles. this recall does not involve the daimlerchrysler corporation or any of its products. | |||||||||||||||
| Consequence Summary | The pressure in the fuel system may exceed the limits of the fuel system components, possibly creating a fuel leak and risk of fire. | |||||||||||||||
| Corrective Summary | If you purchased an aftermarket replacement fuel pump for your my 1995 or 1996 jeep grand cherokee after july 15, 2002, and are not sure whether the fuel pump is one of thoses involved in this recall, you should contact federal mogal at 1-800-560-1400 to make arrangements to have your vehicle inspected and repaired if necessary free of charge. | |||||||||||||||
| Notes | This recall only pertains to aftermarket napa and carter fuel pumps and has no relation to any original equipment installed on jeep grand cherokee vehicles by daimlerchrysler.for further information regarding this recall, you may call federal mogal at 1-800-560-1400 or otd at (973) 772-2929.also, customers can contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||||
| 140897 | 11/21/1997 | 6088884 | Information on poor drivability with high di (drivability index) fuel. *nlm | 01/11/2000 | |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 140697 | 07/03/1997 | 6088876 | Information on fuel pump diagnosis. *nlm | 01/11/2000 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 140398 | 05/01/1998 | 601669 | Subject on fuel pressure gauge adapter usage. *yc | 08/19/1998 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | 06/14/2012 | Crash Related Fuel Tank Fires | ||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528. | ||||||
| EA12005 | CHRYSLER GROUP LLC | 06/12/2012 | Crash Related Fuel Tank Fires | |||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104 | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | 08/23/2010 | Fuel Storage System Crash Related Fires | ||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | Crash Related Fuel Tank Fires | |||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| FUEL SYSTEM, GASOLINE - STORAGE | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | 06/14/2012 | Crash Related Fuel Tank Fires | ||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528. | ||||||
| EA12005 | CHRYSLER GROUP LLC | 06/12/2012 | Crash Related Fuel Tank Fires | |||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104 | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | Crash Related Fuel Tank Fires | |||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | 08/23/2010 | Fuel Storage System Crash Related Fires | ||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | CRASH RELATED FUEL TANK FIRE/LEAK | |||
| In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles. | ||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | 06/14/2012 | Crash Related Fuel Tank Fires | ||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528. | ||||||
| EA12005 | CHRYSLER GROUP LLC | 06/12/2012 | Crash Related Fuel Tank Fires | |||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104 | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | Crash Related Fuel Tank Fires | |||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | 08/23/2010 | Fuel Storage System Crash Related Fires | ||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | CRASH RELATED FUEL TANK FIRE/LEAK | |||
| In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles. | ||||||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | 06/14/2012 | Crash Related Fuel Tank Fires | ||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi is upgrading its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for ea12-005 will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty; the estimated production volumes for these vehicles is approximately 5.1 million, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528. | ||||||
| EA12005 | CHRYSLER GROUP LLC | 06/12/2012 | Crash Related Fuel Tank Fires | |||
| Nhtsa has conducted extensive analysis of the data regarding fuel tank integrity for the model year (my) 1993-2004 jeep grand cherokee (jgc). as a result of that work, the agency has decided to upgrade its safety defect investigation to an engineering analysis and to expand the scope of vehicles included in the investigation. nhtsa's assessment of the data collected during preliminary evaluation (pe) 10-031 indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the jgc than in the non-jeep peer vehicles. in addition, the agency's analysis of its fars data for the peer vehicles and three jeep models shows a higher incidence of rear-impact, fatal fire crashes for the jeep products.pe10-031 had focused on the fuel tank system integrity of the jgc vehicles during rear-end collisions and impacts.the fuel tank is located at the rear of the vehicle, between the bumper and axle, and is manufactured from a plastic material (hdpe).three peer vehicles (across the same my range as the jgc) were identified for comparative assessment: the chevrolet blazer, ford explorer, and toyota 4runner.odi has collected and assessed a significant volume of data for the jgc and three peer vehicles under the defect petition (dp) 09-005 and pe10-031, much of which was either provided by the petitioner or by the subject and peer manufacturers in response to odi's information request letters.nhtsa has also utilized its fars database.fatal crash data was collected for the jgc and its three peers, along with data for two other jeep vehicles, the cherokee and liberty, which were also manufactured with rear mounted fuel tanks and assessed by odi as jeep peer vehicles.based on the agency's current analysis, odi has upgraded its investigation to determine whether the subject vehicles contain a defect that presents an unreasonable risk to safety.the subject vehicles for the investigation will be my 1993-2004 jgc, my 1993-2001 cherokee, and my 2002-2007 liberty.the estimated production volumes for these vehicles are shown above, although attrition is a factor for the older vehicles.please note that the counts shown in the above failure report summary are for the jgc only (values shown in the total column are unique).data for the other jeep models and possibly other peer models will be collected during the investigation.the odi reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: jgc:506249, 549376, 734783, 869217, 10009553, 10335943, 10351589, 10351980, 10357528.liberty:10357195, 10366653 (duplicate of 10357195), 10138726, 10149256, 10181332cherokee:10409104 | ||||||
| PE10031 | CHRYSLER GROUP LLC | 08/23/2010 | Crash Related Fuel Tank Fires | |||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi conducted a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires ( two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend. further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | 08/23/2010 | Fuel Storage System Crash Related Fires | ||
| In a letter dated october 2, 2009, the center for auto safety (cas) petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. cas alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the grand cherokee), or in the case of rollover crashes, from other external objects.cas also alleged that the fuel filler neck tears off in crashes.in its petition, cas cites data from nhtsa's fatality analysis reporting system (fars) showing 172 fatal fire crashes with 254 fatalities involving the subject vehicles from calendar years 1992 through 2008.cas stated that there have been at least 44 crashes with 64 total fatalities (subject and non-subject vehicles) where fire was entered as the most harmful event (mhe) in the fars database.in response to the cas petition, odi made a preliminary examination of available data.fars data showed 2,988 occupants of the subject vehicles have died in crashes since 1992.of those, 55 died in 44 crashes where fire was listed as the most harmful event.identifying crashes most likely associated with the alleged defect as described by cas (defined as the subject vehicle being struck at the 5, 6 or 7 o'clock positions) isolated 10 crashes with 13 occupant fatalities.odi also reviewed the vehicle owner questionnaires (voq) database and identified 12 reports alleging a) a post-crash fuel tank leak and/or b) a post-crash fire potentially related to a fuel tank leak.of the 12 reports, 10 involved fires (two involved fuel leaks only) with 9 alleged injuries and 1 alleged fatality.the existence of these post-crash fires does not, by itself, establish a defect trend.further review and investigation into these incidents is needed to determine the existence of any relationship between the alleged defect and each fire or leak.it should be noted that odi also conducted a preliminary review of the early warning reporting (ewr) data that did not find the subject vehicles to be over-represented for post-crash fires.odi's initial review neither supports nor excludes the possibility that a defect exists in the subject vehicles.however, odi has always taken the position that vehicle fires pose a significant safety risk.accordingly, odi has granted the petition to further investigate the conditions associated with post-crash fires in these vehicles. | ||||||
| DP09005 | CHRYSLER GROUP LLC | 11/06/2009 | CRASH RELATED FUEL TANK FIRE/LEAK | |||
| In a letter dated october 2, 2009, the center for auto safety (cas)petitioned nhtsa to open a defect investigation and recall model year 1993-2004 jeep grand cherokees.cas alleges that the subject vehicles have defective fuel tank storage systems that present fire hazards in crashes.cas alleges that the plastic fuel tank is subject to degradation and rupture.cas alleges that the tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding makes it more vulnerable during crashes to impacts from other vehicles, vehicle components from the grand cherokee itself, or, in the case of rollover crashes, from other objects.cas also alleges that the fuel filler neck tears off in crashes.odi has identified 12 vehicle owner questionnaires (voqs) for model year 1993-2004 jeep grand cherokeesreporting a vehicle crash that allegedly involved either a fuel tank leak and/or a fire potentially related to a fuel tank leak.of the 12 voqs, 10 involved fires and two involved fuel leaks without fire.odi has opened a defect petition to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defects in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 11/27/2010 | 167215 | ||
| Stalls in the middle of traffic while driving. almost killed me and my kids today. | |||
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||
| 12/02/2002 | 75950 | 3 | |
| The gas tank is made of plastic which clogs the fuel pumps. consumer states the vehicle has left her stranded three times. consumer contacted the dealer. consumer was told the that it was the gas she was using.*ak | |||
| FUEL SYSTEM, GASOLINE | |||
| 08/01/2011 | 148000 | ||
| This is a commonly known defect with these jeeps which has never been adequately addressed by the nhtsa. someone is going to get killed if the manufacturer is not held responsible. infamous stalling problem. whether going 10 mph or 70 mph, vehicle will stall with no warning. generally will re-start after turning off ignition, but not always immediately. on my jeep, i have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. i have had the computer module wiring harness reworked. still stalls, and i have been forced to park the jeep for safety reasons. | |||
| 08/21/2010 | 140000 | ||
| Every time i fill up my 96 jeep grand cherokee laredo at a gas station i need to pump it in slowly and manually. the nozzle, if set on high or low immediately clicks off. if it does not shut off, it spews fuel out of the filler. this has been an ongoing problem for the past 2 years. this happens regardless of how much fuel is in the tank before i start the filling process. pumping the fuel myself is getting old. i live in nj where the customer is technically not allowed to do this as our stations are full service and this must be done by an attendant. fortunately, i go to the same station and they are used to me doing it myself. otherwise the attendant has to babysit the nozzle and pump it in slower than the slow setting. i have tried other brand gas stations and still have the overflow problem. | |||
| 04/01/2010 | 144000 | ||
| My vehicle stalls when it is hot outside. i have had the coil replaced then i had the catalytic converter replaced and o2 sensor and it still stalled on start up. i took it to the dealership and it stalled and they told me it was my fuel pump. i spent 965 on a fuel pump i didn't need because it is still stalling and they have no clue why. i seen this problem on mean forums. i think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might. | |||
| 01/09/2003 | 1 | ||
| While stopped at an intersection the rear of the jeep grand cherokee was struck by an isuzu, driven approcimately 40 miles per hour. the crash resulted in a fire in the rear of the cherokee and the driver of the isuzu being burned to death. placement of the fuel tank was claimed to be responsible for the post accident fire. *dt *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 11/20/2002 | 1 | 06/01/2096 | |
| Fuel pump died on busy highway creating safety peril. police had to be called. dt | |||
| 10/24/2002 | 06/01/2002 | ||
| Jeep required plastic gas tank to be replaced in order to warantee 600 dollar new fuel pump. bill to replace fuel pump and gas tank was 1300 with labor. this is not right. if gas tank is failing due to gas additives this should be recall/replacement by jeep. this car has been well maintained. dt | |||
| 07/27/2002 | 3 | 09/01/2095 | |
| The fuel pump is being replaced the 3rd time today in 3 months. dt | |||
| 10/02/2002 | 2 | 03/01/2099 | |
| I understand that earlier model years have a recall or something similar becasue of a coating used on the inside of the gas tank that gets eaten away over time by an additive in the gas that is used in the north. this lining then clogs the pump and filter causing failure. the cost of parts and labor endied up being over 800 dollars. if this is a known problem why isn't it taken care of? mr | |||
| 1 | 02/01/1996 | ||
| No summary listed for above vehicle. *ak | |||
| 10/29/1999 | 1 | 11/01/1995 | |
| Fuel pump failed. yh | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 11/21/2004 | 121000 | 1 | 07/09/2004 |
| Just over a year ago, my 1996 jeep grand cherokee laredo encountered a defective fuel pump. as i was in the process of procuring a replacement pump, a friend told me to check for recalls/tsb's on it as he had experienced many fuel pump problems with these. there were, i believe two tsb's involving my vehicle so i called chrysler. they told me to take the vehicle to the dealership to determine if the problem was the pump. i told her i had already done that. she told me that they had to determine it and if it was the pump, chrysler would cover the repair. i had it towed to chrysler ($65) and they indeed found it was a defective fuel pump and replaced it and i was charged over $600 for the repair. after the fact, chrysler declined to pay for what they promised. i had found a replacement pump that i was prepared to install myself for $163 and had chrysler been honest and declined to cover the repair, i would have accomplished it myself for $163 and been able to go on vacation to the outer banks instead of paying almost $700 and having to cancel my vacation. i have contacted , emailed, etc many people at chrysler to no avail. i have since learned that when you deal with chrysler, you better get it in writing! please help if you can!. *nm | |||
| 12/02/2002 | 75950 | 3 | |
| The gas tank is made of plastic which clogs the fuel pumps. consumer states the vehicle has left her stranded three times. consumer contacted the dealer. consumer was told the that it was the gas she was using.*ak | |||
| 08/10/2000 | 65942 | 6 | 05/20/2000 |
| I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. the vehicle is in need of another fuel pump module. the dealers have difficulty in replicating the condition. the fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. i have heard the same complaint from numerous other grand cherokee owners. i would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. all receipt copies of work performed concerning this matter are intact. *jb | |||
| 12/12/2003 | 58000 | 2 | 10/28/1995 |
| On december 12, 2003, for the second time in three years, the fuel pump on our jeep failed. in discussing the failure with two different mechanics and then with our local jeep dealer, i was advised that jeep had determined that the gas tank for this vehicle is subject to corrosion whereby minute particles float in the tank and can travel into the fuel pump (the filter that jeep puts in these cars is not designed to trap these small particles) causing the fuel pump to freeze. i was advised by the jeep dealership that a tsb was issued in 1997 regarding this failure (i believe it is tsb 140697). i note that there are at least 42 reports of similar problems on your website. this is a safety problem that jeep has refused to acknowledge or take any responsibility for.*ak | |||
| 09/22/2003 | 65942 | 5 | 05/20/2000 |
| I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. the vehicle is in need of another fuel pump module. the dealers have difficulty in replicating the condition. the fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. i have heard the same complaint from numerous other grand cherokee owners. i would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. all receipt copies of work performed concerning this matter are intact. *la | |||
| 03/17/2003 | 3 | 06/25/1999 | |
| Three fuel pumps have failed in three years. we hear the paint chips in the fuel tank and causes clogs the fuel pump and ruins them ($875.00 for each fuel pump). *nlm | |||
| 02/07/2003 | 68000 | ||
| I own a 1996 grand jeep cherokee,have went though 4 fuel pumps in 4 months, now they say its a defect in the gas tank,its erroding inside which causes the fuel pump to sieize up,i now have to replace the gas tank at the cost of 402.00.i have been standed,and now am concerned what if i'm in a accident(rear end) if my tank is erroding isn't they a bigger chance of it exploding? i feel that daimler should replace the defected gas tanks,i know just in my area there are at least 4 other with the same problem.how many of us are riding around with defected gas tanks? | |||
| 07/01/1998 | 3 | ||
| Consumer is having problems with the fuel pump. she stated that there is a real strong gas smell. dealer was contacted and stated that the fuel pump is defective. they also said that this has happened three times. ph | |||
| 11/26/2002 | |||
| Consumer stated that while driving at any speed and without warning the fuel pump failed. dealer notified. ts | |||
| 11/12/2002 | |||
| Moisture and bacteria gets into the fuel pump lines which causes the fuel to clog up the lines and damage the fuel pump. this result in the vehicle cutting of will driving. ts | |||
| 04/25/2001 | |||
| Technician informed consumer that wire on fuel pump melted down. it could have started a fire within fuel pump. dealer contacted. feel free to provide any further information.*ak | |||
| 03/01/2002 | |||
| When adding gas pump does not stop where it should, gas keeps leaking out all over the road. consumer states this is very unsafe. dealer has been contacted.*ak | |||
| 01/07/2002 | |||
| Upon starting vehicle will not start. consumer took vehicle to a ceritified mechanic, and he stated that it was fuel pump. please provide any further information.*ak | |||
| 02/01/2001 | 1 | 04/01/1997 | |
| I was stranded due to fuel pump failure. dealer said this is due to faulty manufacture of fuel tanks in 1996 jeep grand cherokees and i must replace fuel pump and tank. dealer will not cover my $1,200. expense plus towing costs. i have been without my car for 1 week so far...it is estimated to be another two weeks until the fuel tank arrives from back order. apparently it is on back order because the part has to be replaced for so many others. chrysler does not want to issue a recall because it is costly, but it is the right thing to do. a recall needs to be issued. faulty manufacture should be covered by the manufacturer. *ak | |||
| 01/31/2002 | 1 | 01/01/1997 | |
| Fuel pump fails due to faulty fuel tank. jeep dealer admits faulty tanks in '96 grand cherokees, yet there is no recall. expensive and dangerous problem since the car simply shuts down and becomes inoperable. please investigate and enforce a recall on chrysler. there are numerous complaints! *ak | |||
| 09/23/2001 | |||
| When trying to start vehicle it would not start. took vehicle to dealer, and dealer indicated it needed a fuel pump. please add vin. *ak | |||
| 12/24/2001 | 2 | 06/01/1998 | |
| Fuel pump continues to fail without warning or indications. *ak | |||
| 08/01/2000 | |||
| Have installed two fuel pumps within a two month interval. being told by dealership repair that it could be faulty pumps or corrosive fuel tank.*ak | |||
| 12/01/2001 | 1 | 04/01/1996 | |
| Fuel pump/gas tank/computer all need to be replaced as a result of deterioration of the gas tank lining. fuel pump overheated, causing computer to malfunction and eventually break. how many people does it take to lose a ton of money because of a defective product that could be dangerous while driving to issue a recall. | |||
| 09/28/2001 | 3 | 02/01/1996 | |
| According to my mechanic, chrysler is aware of the problem with the fuel pump in the 1996 and 1997 models grand cherokee. i am very disturbed that knowing this problem exits, the company still charges over $600 for the part. currently, i am a first year medical student. on all 3 occasions that the car would not start, i had major exams to get to. not only does this jeopardize my academic career, but also disrupts my focus and concentration overall. for these reasons, i plan to get rid of this vehicle and have lost any faith i had previously in owning an american-made vehicle.*ak | |||
| 10/19/2001 | 2 | 08/01/1996 | |
| This is a repeat submission, the first one was submitted on november 22, 2001. five year old car with less than 25,000 miles would not start. dealer replaced fuel pump at cost of $800 to consumer. one monthe and 300 miles later same problem occurred with additional need to repolace fuel tank. two letters to chrysler have gone unanswered. in addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. i shudder to think aboput this failure taking place on the capital beltway.*ak | |||
| 10/19/2001 | 2 | 08/01/1996 | |
| Five year old car with less than 25,000 miles would not start. dealer replaced fuel pump at cost of $800. one month and 300 miles later same problem occurred with additional need to replace fuel tank. two letters to chrysler have gone unanswered. in addition to a costly engine failure, safety could be a problem if pump failure happened on the highway. i shudder to think about this failure taking place on the capital beltway.*ak | |||
| 10/19/2001 | 2 | 08/01/1996 | |
| I had heard that the 1996 jeep grand cherokee had numerous problems with its fuel pump. now i am finding out that there is a costly problem, as well as a potentially dangerous one with mine. one month ago i had to replaced the fuel pump, because the car would not start. now one month later, the new fuel pump has gone bad and both it and the fuel tank have to be replaced. $800 the first and perhaps a $1000 or more the second time. can't someone direct chrysler to recall the 1996 jepp grand cherokee to correct this problem? letters to chrysler do not even bring abvout a response.*ak | |||
| 10/29/2001 | 2 | 10/01/1998 | |
| Fuel pump failed in march 2001 and in oct 2001, dealers believes fuel tank is decompsing, causing fuel pump to fail, replacing fuel tank. *ak | |||
| 10/01/2001 | 1 | ||
| A private mechanic determined that interior of fuel tank corroded which eventually caused a failure of fuel pump. *ak. *et | |||
| 10/11/2001 | 1 | 10/01/1996 | |
| Fuel pump failed. dealer stated that faulty fuel tank liner disintegrated causing the pump to clog and fail. vehicle has no damage. manufacturer should cover replacement. fuel tanks should not fail. estimate cost of repairs for fuel tank and pump is $1000.00. | |||
| 09/25/2001 | 1 | 10/01/1995 | |
| The fuel pump failed because the fuel tank liner was beginning to come apart and parts of the liner were clogging the fuel pump causing it to fail. could this liner/fuel bladder failure possibly result in serious fire or injury/death because of failure? | |||
| 02/01/2001 | 1 | 08/01/1999 | |
| Jeep is only 5 years old when fuel pump was replaced, a/c is draining water inside the passesnger, right rear, carpet. | |||
| 05/31/2001 | 3 | ||
| Vehicle would not start. towed to dealer, replaced failed fuel pump. on 15 june, 2001 vehicle again did not start. dealer replaced failed fuel pump. second fuel pump lasted 25 miles before it too failed. dealer stated it was a known problem with chrysler.*ak at times vehicle will not move when put in gear. *slc | |||
| 07/31/2001 | 4 | 06/01/1996 | |
| Since 1998 i have had numerous problems with my jeep stranding me due to a fuel pump failure. i had my jeep towed now 5 times for this problem. when the dealer finally gets the time, a day or two later the jeep would start. then again in two weeks the same problem would occur. and they tell me that there is nothing wrong with it. now just recently it again has done the same thing and the mechanic told me it is the fuel pump again. i have read numerous other complaints concerning the same issue, and was wondering if you could please help me with this problem. it is really bad when you have to be afraid to take a trip with a vehicle you don't even know if you can rely on. please get back to me and let me know what steps i can take in resolving this problem.*ak | |||
| Fuel pump failed on two occasions while driving . fuel pump and tank have been replaced. manufacturer has been notified.*ak | |||
| 1 | |||
| The vehicle would not start due to fuel pump failure. the fuel tank was also deteriorating because it was made of plastic. *yh | |||
| 03/14/2001 | 1 | 12/01/1999 | |
| Fuel pump failed /hard to start /$800.00 to replace is a joke please help!!!!!!*ak | |||
| 1 | |||
| While driving, the vehicle stalled due to a faulty fuel pump. *slc | |||
| 01/28/2000 | 5 | 10/13/1995 | |
| Upon attempting to restart vehicle it would not restart due to fuel pump which needed replacement. fuel pump has been replaced five times. *ak the manufacturer sayes fuel pump failure was due to bad gas. *yh | |||
| 06/01/2000 | |||
| Vehicle had five fuel pumps replaced, 3 by an independent repair shop, and 2 by dealer. all parts were from the dealer auto parts. manufacturer notified, and informed consumer that problem may hav e occurred from contamination in fuel tank which needed to be replaced. feel free to provide any further details on this matter. *ak | |||
| 12/01/2000 | 2 | 11/01/1999 | |
| Had problem with fuel pump failing due to faulty fuel tank...because of this failure vehciles lose fuel to engine and vehicle shuts down(off) no power...if on a highway vehicle could shut down and driver and passengers are in danger. | |||
| 1 | |||
| Fuel pump failed causing vehicle to shut down. *slc | |||
| 5 | 02/01/1997 | ||
| The fuel pump has been replaced four times and it has failed again and willbe towed to the dealers tomorrow 11/3/00. the dealer has told us it will cost us $900.00 to replace it again. please let us know what recourse we should proceed with. *ak | |||
| 10/13/2000 | 5 | 08/01/1996 | |
| Sending unit of fuel system fails now when fuel reaches 1/4 of tank; jeep dealer is aware of the problem; a number of instances have been reported; chrysler however has not issued a recall. nhtsa has issued a recall on 1997 jeep grand cherokees for this exact same problem. recall should extend over to 1996 models as well.*ak | |||
| 08/23/2000 | 4 | 11/01/1999 | |
| Replaced 4 fuel pumps in 5 weeks. occurs after parking and leaving vehicle. won't restart after parking. told i need to replace gas tank. problem got increasingly worse. 1st replacement-3 weeks, 2nd-6 days, 3rd-4 days. *ak | |||
| 10/29/1999 | 1 | 11/01/1995 | |
| Fuel pump failed. yh | |||
| 06/23/1999 | 1 | 11/01/1995 | |
| Front sway bar link and bushing failed. also, rear windshield wiper motor failed. *ak | |||
| 10/29/1999 | 1 | 11/01/1995 | |
| Fuel pump failed. yh | |||
| 10/22/1999 | 0 | ||
| Consumers car fuel pump failed and consumer was unable to start car fuel had leaked. to to dealer and they replaced pump and it broke again. dlr told consumer would need to replace the whole fuel tank. | |||
| 10/21/1999 | 0 | ||
| Consumer car would not start. consumer was stranded in the middle of no were. | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 01/20/2003 | 1 | ||
| Fuel pump doesn't work because inside of the tank flakes off which clogs up fuel pump. dealer states parts are unavailable. *ak fuel tank and pump assembly all replaced. *tt | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/01/1901 | 1 | ||
| S10 appropriate handling-letter to the secretary from complaint regarding a 1996 jeep grand cherokee *tgw the consumer stated his wife was rear ended while driving. upon impact, the rear of the jeep where the gas tank was located immediately burst into flames. the consumer's wife was burned to death. the consumer stated the jeep was designed with an unprotected fuel tank located in the most vulnerable position behind the axle and below the bumper with no type of protection. | |||
| 07/02/2005 | 119900 | 1 | 11/01/1999 |
| Dt: the consumer states that july 2, 2005 he was driving 20 mph and the gas tank fell off of the vehicle. the police and fire department came to the scene and the fire department filed a incident report #4403-05 with the sioux falls fd. the vehicle was towed to an automotive service where he did business. the rear passenger strap rusted through and because of the weight of the tank the other strap rusted as well. the straps have been replaced. he still has one of these straps. there is a jeep file number 13747938. jeep was not compensating due to age and miles on the vehicle. the gas tank was punctured after it fell off. the vehicle has been maintained and there have been no accidents. the consumer bought the vehicle from his son who originally leased it from baxter jeep in omaha, ne.*ak | |||
| 04/20/2004 | 3 | 05/22/1996 | |
| Engine did not run due to fuel tank coating coming off. this coating is there to provide added assurance that there be no fuel leak (and a fire) if the plastic wall of the tank leaks (on its own or after a crash). thus there is a fire safety hazard.*ak the manufacturer and dealer will not replace the tank (even after 3 recurances of the engne running problem, due to the coating coming off the tank wall and clogging the fuel filter and - in 1 case - even the fuel pump). they, instead, flush the tank (removing even more coating) and re-instal it. i am now using a tank with probably very little fire-protection coating. i feel this is a huge safety problem. | |||
| 02/06/2003 | 96500 | 2 | 01/25/1996 |
| Fuel tank failure causing debris to go into fuel pump causing fuel pump failure and vehicle to breakdown. this problem, if not corrected will cause fuel leakage, and potential fire. *la | |||
| 11/27/2002 | 68000 | 1 | 02/01/1997 |
| The fuel sending unit failed as stated in recall number 97 v 194 000, however the recall did not apply to consumer's vehicle.ts the recall only applied to the later models. *jb | |||
| 11/25/2002 | 2 | 05/01/2097 | |
| Fuel pump failed while parked. pump replaced with oem part. failed 3 days later after driving about 30 miles. mechanic reports that gas tank was clean and no problems appeared. only major brand gasoline has been used in this vehicle. a recall should be issued on this problem as it could cause a serious accident if the engine stalled due to fuel failure. in addition this appears to be a manufactures related problem. this recurring problem also causes and corrided of confidence in the vehicle and will relate to a decrease in this vehicles popularity. dt | |||
| 07/26/2002 | 1 | 01/01/2096 | |
| Vehicle wouldn't start and was towed to dealer. dealer determined fuel tank was decomposing. fuel tank, sending unit, filter, and fuel pump damaged beyond repair and replaced at cost over $1,200. not covered by any warranty. all parts in stock; repairs completed same day.*ak | |||
| 04/25/2001 | |||
| Problem with sludge build up in fuel tank. dealer contacted. feel free to provide any further information.*ak | |||
| 05/06/2002 | 3 | 03/01/2002 | |
| No summary listed for above vehicle. *ak | |||
| 10/08/2001 | 1 | 06/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 02/01/2001 | 1 | 04/01/1997 | |
| I was stranded due to fuel pump failure. dealer said this is due to faulty manufacture of fuel tanks in 1996 jeep grand cherokees and i must replace fuel pump and tank. dealer will not cover my $1,200. expense plus towing costs. i have been without my car for 1 week so far...it is estimated to be another two weeks until the fuel tank arrives from back order. apparently it is on back order because the part has to be replaced for so many others. chrysler does not want to issue a recall because it is costly, but it is the right thing to do. a recall needs to be issued. faulty manufacture should be covered by the manufacturer. *ak | |||
| 01/31/2002 | 1 | 01/01/1997 | |
| Fuel pump fails due to faulty fuel tank. jeep dealer admits faulty tanks in '96 grand cherokees, yet there is no recall. expensive and dangerous problem since the car simply shuts down and becomes inoperable. please investigate and enforce a recall on chrysler. there are numerous complaints! *ak | |||
| 01/10/2002 | 1 | ||
| Vehicle would not start, had vehicle towed to dealer. dealer advises that fuel tank is decomposing and has collapsed, causing fuel pump to fail. dealer will replace fuel tank and pump under extended warranty. advised tanks are on back order and repair date is undetermined. have had rental through extended warranty plan for ten days. dealer will allow five days of car rental at their cost. will take longer then five days to receive pump and will be without a vehicle. | |||
| 12/01/2001 | 1 | 04/01/1996 | |
| Fuel pump/gas tank/computer all need to be replaced as a result of deterioration of the gas tank lining. fuel pump overheated, causing computer to malfunction and eventually break. how many people does it take to lose a ton of money because of a defective product that could be dangerous while driving to issue a recall. | |||
| 06/15/2001 | 2 | 06/01/2001 | |
| The plastic gas tank in the 1996 jeep cherokee appears to deform due to aging and plastic creep so that the seal around the fuel pump module leaks. often the leak is severe. my cherokee leaked several gallons when i attempted to fill the tank. replacement of gaskets, etc., does not repair the problem. i discovered that there have apparently been a large number of recent failures of this type, as replacement tanks are on long backorder. the leak is a fire hazard. *ak | |||
| 10/19/2001 | 2 | 08/01/1996 | |
| I had heard that the 1996 jeep grand cherokee had numerous problems with its fuel pump. now i am finding out that there is a costly problem, as well as a potentially dangerous one with mine. one month ago i had to replaced the fuel pump, because the car would not start. now one month later, the new fuel pump has gone bad and both it and the fuel tank have to be replaced. $800 the first and perhaps a $1000 or more the second time. can't someone direct chrysler to recall the 1996 jepp grand cherokee to correct this problem? letters to chrysler do not even bring abvout a response.*ak | |||
| 10/29/2001 | 2 | 10/01/1998 | |
| Fuel pump failed in march 2001 and in oct 2001, dealers believes fuel tank is decompsing, causing fuel pump to fail, replacing fuel tank. *ak | |||
| 10/01/2001 | 1 | ||
| A private mechanic determined that interior of fuel tank corroded which eventually caused a failure of fuel pump. *ak. *et | |||
| 09/02/2001 | 4 | 08/01/1996 | |
| The hptp fuel tank cause four fuel pumps to be replaced in five weeks. chrysler customer service is aware of the delamination problem which causes particles to clog the filter and increase pressure causing the pumps to fail. chrysler customer service reported that the incident count didn't justify a recall. the cost of repairs to date is approximately $900.00. *ak | |||
| 09/25/2001 | 1 | 10/01/1995 | |
| The fuel pump failed because the fuel tank liner was beginning to come apart and parts of the liner were clogging the fuel pump causing it to fail. could this liner/fuel bladder failure possibly result in serious fire or injury/death because of failure? | |||
| 08/01/1999 | 4 | ||
| At 40000 miles vehicle was at a stop in park, consumer then put vehicle in reverse, and vehicle did not move. less than a minute later, vehicle suddenly went backward. gear indicator showed it was in reverse. dealer suggested consumer might have had vehicle serviced, and wrong transmission fluid was used. since then, this happened at least 4 more times, also, once vehicle was put in drive from park, and it took about a minute before vehicle lurched forward. gear selector also showed it was in drive. dealer could not remedy.*ak fuel pump assembly and fuel tank was replaced, vehicle would crank, but would not start. *slc | |||
| 12/26/2000 | 1 | 09/01/1999 | |
| The fuel gage does not properly indicate the amount of fuel in the tank. the electrical system shorts frequently, locking and unlocking the doors, opening and shutting windows by itself. the alarm system also shorts frequently, doing the same thing. | |||
| 11/24/2000 | 1 | 06/01/2000 | |
| Car went into reverse when parked park reversed into a tree down the driveway at about 10 mph. there was extensive damage to the rear end. then, two months later, i was parked in park in front of our farm gate, motor running, when i hopped out to get the mail from the box across the lane. as i started to leave the open door, the car started to move from the stopped position in reverse. i ran alongside and jumped back it and stomped on the brake. it was this time that i looked at the gear shift and noted that it had moved from the park position to a place just above the r for reverse but indeed was in reverse! my body shop person had informed me of another jeep owner who was pinned against his garage door when his jeep grand cherokee went from park into reverse. i can get him to get in touch with this organization. the dealers response to me was i propbably did not have it in gear properly and did i have the parking brake on? believe me when i say.....i sure put it on now and check it double but sure don't trust it enough to idle in park......although after driving for 35 years i have never had the problem with other cars or trucks! the fuel pump had evidently been a problem for them as the dealer said that there have been several failures but no recall the pump has to be replaced by factory part at $500 plus dollars with an additional $700.00 for labor to install and even then, we can't guarantee it but for 6 months! thanks to the la times for the article on the jeep reverse problem and i will bet you that there are more than a small' number of complaints regarding this issue.*ak | |||
| 12 | |||
| Possible chemical imbalance in the fuel tank may have caused sludge in the tank which in turned caused the fuel pump to go bad on three occasion resulting in the vehicle not starting, the dealer replaced the tank and the fuel pump on numerous occasions. nlm | |||
| Fuel pump failed on two occasions while driving . fuel pump and tank have been replaced. manufacturer has been notified.*ak | |||
| 12/01/2000 | 2 | 11/01/1999 | |
| Had problem with fuel pump failing due to faulty fuel tank...because of this failure vehciles lose fuel to engine and vehicle shuts down(off) no power...if on a highway vehicle could shut down and driver and passengers are in danger. | |||
| Consumer was involved in a rear end collision in which vehicle caught on fire due to the position of fuel tank. please give any further details.*ak | |||
| 09/28/1999 | 1 | 03/01/1998 | |
| No summary. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 12/15/1999 | |||
| Vehicle experienced leakages from fuel filler neck while filling up fuel tank. dealer was not contacted at this time. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| Consumer states that the fuel tank assembly is cracked causing fuel to leak. please provide any additional information. ph | |||
| FUEL SYSTEM, OTHER | |||
| 11/27/2010 | 167215 | ||
| Stalls in the middle of traffic while driving. almost killed me and my kids today. | |||
| 01/20/2009 | 135000 | 1 | |
| My 1996 jeep grand cherokee limited stalls intermittently for no apparent reason and without warning. normally the car will stall while idling either immediately upon starting or while sitting at an intersection. i have read online where many, many, many people are having the same problem which seems to be extremely difficult for a mechanic to diagnose. i have installed a new starter, distributor cap and wiring with no luck. many people are very annoyed about having to spend money on mechanics guesses and still not getting the problem solved. this stalling problem is obviously very dangerous, especially if it occurs while the vehicle is in motion as it would be very easy to get rear-ended. for this reason, i am afraid to drive my vehicle. *tr | |||
| 05/10/2005 | 70000 | 1 | 07/10/1997 |
| Heater hose jammed accelerator linkage causing runaway vehicle at very high speed...shifted into neutral to avoid collision...brakes were insufficient to stop the vehicle as jamming caused engine rpm's to go very high [approx. 5000 rpm]. | |||
| 09/15/1996 | 5 | ||
| The gas gauge is not reading the level off fuel left in the car. | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 10/18/2004 | 64000 | 08/20/1999 | |
| I have a 96 grand cherokee ltd 4x4 with 115k miles. since it turned 65k miles i have replaced the brake pads and drums 3 times. i have water leaks in the seat belt wells, the passenger side window, and the belts are wet when it rains. today, water is pooling in the floor of the driver's side. water pours from just above the accelerator. must be from a/c?the rear door hatch has jammed in lock position. the electronic mileage/ fuel readout (on ceiling module) fluctuates wildly and is inaccurate. the catalytic converter went out at 64,975 miles. now have a crack in the exhaust manifold, quoted $1200 by dealer to repair. i have gone through stock 3 radios, tuner problems. massive a/c problems in past. i paid a non dealer to repair it, the repairs held for 30 days and same problem started again. then had dealer repair and it was a recall item so was covered after i'd paid for 2 prev repair jobs at $1100 total. the power steering pump went out at 90k miles. replaced so many other parts, i'd have to refer to the service records for more details. this list is only from memory. total cost over 3 yrs....around $4000! oh, and the rear hatch/door paint is faded and dull, totally different from the rest of the car. all black metal painted parts paint is coming off. has been for couple of years. also the roof rattle really loud at over 50mph. the power outlet came apart still attached to my phone cord one day. finally, the front end has some problem with the axle? and will cost approx $700 to repair. i thought i had a lemon until i talked with 3 other jeep owners, they've had similar problems. do we have any recourse with chrysler over these vehicles...i am considering involving an attny. | |||
| 09/22/2003 | 65942 | 5 | 05/20/2000 |
| I have a 1996 jeep grand cherokee laredo 4x4 which has had 5 fuel pump modules and one gas tank replaced since 08.10.2000. the vehicle is in need of another fuel pump module. the dealers have difficulty in replicating the condition. the fuel gauge is providing false readings; typically giving an empty tank reading when full, 3/4 full or 3/4 empty. i have heard the same complaint from numerous other grand cherokee owners. i would think the maker/dealer would have spotted a trend by now or is overlooking it because of the cost involved with finding a new vendor. all receipt copies of work performed concerning this matter are intact. *la | |||